How to Cancel Carnival HUB

How to Cancel Carnival HUB

Written by on 2022-10-07

We have made it super easy to cancel Carnival HUB subscription
at the root to avoid any and all mediums "Carnival Cruise Lines" (the developer) uses to bill you.
Now let us get into the crux of this guide.

How Easy is it to Cancel Carnival HUB?


Complete Guide to Cancel and Delete Carnival HUB

A few things to note and do before cancelling:

  1. Subscribing to a plan and not cancelling it manually will result in the plan auto-renewing.
  2. Cancelling a subscription during a free trial may result in losing the trial account.
  3. You must always cancel a subscription at least 24 hours before the trial period ends.


How to Cancel Carnival HUB Subscription on iPhone or iPad:

  1. Open Settings » ~Your name~ » and click "Subscriptions".
  2. Click the Carnival HUB (subscription) you want to review.
  3. Click Cancel.

How to Cancel Carnival HUB Subscription on Android Device:

  1. Open your Google Play Store app.
  2. Click on Menu » "Subscriptions".
  3. Tap on Carnival HUB (subscription you wish to cancel)
  4. Click "Cancel Subscription".

How to Cancel Carnival HUB Subscription on a Mac computer:

  1. Goto your Mac AppStore, Click ~Your name~ (bottom sidebar).
  2. Click "View Information" and sign in if asked to.
  3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
  4. Click "Edit" beside the Carnival HUB app and then click on "Cancel Subscription".

How to Cancel Carnival HUB Subscription on Paypal:

To cancel your Carnival HUB subscription on PayPal, do the following:

  1. Login to .
  2. Click "Settings" » "Payments".
  3. Next, click on "Manage Automatic Payments" in the Automatic Payments dashboard.
  4. You'll see a list of merchants you've subscribed to. Click on "Carnival HUB" or "Carnival Cruise Lines" to cancel.

What to do if you Subscribed directly on Carnival HUB's Website:

  1. Reach out to Carnival Cruise Lines - the company behind Carnival HUB directly: Get all Carnival HUB's contact details here

  2. If the company has an app they developed in the Appstore, you can try contacting Carnival Cruise Lines (the app developer) for help through the details of the app.

How to delete Carnival HUB account:

  1. Reach out directly to Carnival HUB via Justuseapp. Get all Contact details →

  2. Send an email to [email protected] Click to email requesting that they delete your account.

Delete Carnival HUB from iPhone:

To delete Carnival HUB from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold Carnival HUB until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the Carnival HUB app.

Delete Carnival HUB from Android:

  1. Open your GooglePlay app and goto the menu.
  2. Click "My Apps and Games" » then "Installed".
  3. Choose Carnival HUB, » then click "Uninstall".


Use the Carnival HUB app to share your cruise countdown with friends, then explore and book shore excursions, spa treatments, drink packages and more. When the time comes, you may also check-in and obtain your boarding documents. As you board your ship, connect to Carnival’s Wi-Fi to view what’s happening, weather, dining menus and more! Onboard internet purchase is NOT required to use the Carnival HUB app. Before your cruise: • Load up on excursions, drink packages, spa treatments and more • Check-in and prepare your boarding documents • Share your cruise countdown with friends and family (At this time, guests on Australian sailings may share their countdown and use features once on board their ship.) Once on board: • Chat to connect with family and friends on board. (Low, flat activation fee applies.) • Day-by-day schedule of hundreds of onboard events • Choose your favorite events and get reminders • Open times of food and drinks venues • Daily restaurant menus • Searchable deck plans with key areas highlighted • Itinerary details, including current ship time, arrival/departure times for upcoming ports of call • Real-time information on guests’ current Sail & Sign shipboard account balance • Weather for each day of your sailing • Find information like dining attire easily • Ability to view and purchase shore excursions • Order food and drinks for delivery almost anywhere on board (Fees apply.) • Check into a virtual queue and skip the line! We'll simply notify you when it's your turn Go ahead. Download it now. Your vacation deserves it.

Reviews & Common Issues: 5 Comments

By David from STL

Carnival Horizon September 29, 2019

Wow! My first cruise and I think I need an intervention. We spent the past 6 day’s on the Horizon with ports of call in Jamaica, Grand Cayman and Cozumel. We had rain the first day and a half, but there was plenty to keep our two boys entertained and of course the bars are always open. We had dinner the first night at “Bonsai”. The only negative was that children were supposed to eat free, as we were in the “Family Harbor” suite. This was not the case at “Bonsai”. No clear explanation was given. Beyond this one hiccup, we had a blast. We ate dinner most nights on the Lido Market Place on deck 10. We did have breakfast/brunch at the Meridian Restaurant on deck 3, and the food/service was excellent, especially the French Toast, amazing! By far our favorite place to eat was “Guy’s Burgers” on the pool deck, as well as the 24hr Pizza aft deck 10. Our “Family Harbor” room was comfortable, and efficient with 2 bathrooms(1 tub/shower combo and 1 shower with commode. There was plenty of closet/drawer space for the 4 of us. I recommend bringing along an extra hotel key card to keep from having to use your sail-n-sign card for the main lighting and power on while you’re tout and about. Our room steward Ketut was amazing with any/all requests, and he always called us by name. Our towel animals were the highlight each evening to see what was waiting for us. Sad to have to leave them behind, but we know their in good hands!

By falcor_co

Great for communicating

We once took walkie-talkies to communicate. This allows texting each other for $5. My only complaint is that it doesn’t vibrate if the sound is turned off on your phone. That means you can miss messages if you don’t happen to see them pop up on your screen. You get so much for free that you should definitely download this app even if you don’t want to pay for chatting each other. It has a list of events going on, so there is no need to carry a copy of Fun Times around or go back to the room to look at it. There is a list of what is currently open for dining. You will have your assigned dinner option with the menu for that night. We used to try to go by the dining room every day to see what was for dinner, but no more. You can even order a pizza and have it delivered in the app. You can check your sail and sign account. You can even separate the account charges by person if that would help you in checking the balance. I actually used all these features except ordering pizza. I think it is also worth noting that the people you can chat is not limited to the people you came with. You can chat with anyone else who paid for the chat feature. There is a search for you to find there name and add them as a friend. The cruise director even encouraged us to chat with him on the app.

By Debrah Kay

Using the Carnival Hub App

We just got off a 7 day Carnival Cruise aboard the amazing Carnival Dream. The Carnival Hub App allowed us to quickly keep up with everything happening on the ship, where to eat and what shows to see. The app makes it convenient to stay connected and to know what is going on on the ship at all times. The new dining table request feature allowed us to request a table before heading down to the dining room and when our table was ready we were notified on our phones. Just amazing! The app also allowed us to keep an eye on spending and allowed us to book excursions right from our phone! The chat feature allowed us to text and easily locate on another anywhere on the boat. We have been on a cruise before but this time we paid for the Social Internet and the Chat. It was so cool to not only be able to communicate with others in our group but also use Facebook Messenger to communicate with family and friends back home. We were all so excited to be able to post our photos for those not on the cruise! They all felt as if they were there. The free Carnival Hub App is a must for your cruise. I also highly recommend paying extra for the chat feature as well as the Social Media package. It will make your Carnival experience even more awesome! Thanks Carnival! We love you!

By To rural

Well worth downloading

Loved this app when we were on board! Simple to use and everything you needed is at your fingertips and easily accessible. My husband and I were able to chat (I think $5 is an acceptable fee for this feature), which came in handy many times! Other than the fee to chat, everything else was free. I could keep track of what was happening all over the ship so planning our day was simple. The maps came in handy...this was our first cruise so we got lost a few times! Being able to look at the menu for dining helped us to decide what we wanted to do for dinner. Having the ability to look at my statement was great for meeting my budget goals. I noticed that the statements were pretty much real time also! I could double check transactions quickly. On second thought, that might not be a good thing if you don’t want the husband to see your spending...LOL The only thing that could be an improvement may be to have a section that lists the names of your room steward and the servers that you encountered everyday. This would help me to remember their names, the way they remembered mine! Also, so I can properly recognize them when I review my cruise later on. Overall...GREAT TOOL!

By Nee'Neeeeeeeee

Carnival Paradise’s Cruise

This was our very first cruise. We went to Grand Cayman Island and Cozumel. We loved visiting both places. It was a grand experience for both of us as we have never been out of US besides our vacation to Canada. The best fun was aboard ship. The food was amazing, the drinks were delicious, the shows were wonderful, however the best part of the cruise was the staff. They truly go out of there way to make your cruise vacation a memorable one!! From Leon our Cruise Director (BTW: He needs a promotion to Captain) to our very special Steward Artika, he made our room shine like a brand new dime every single day plus he each day he greeted us with a smile, a Good Morning and he always remembered our names (truly amazing!!) and most of all he made these awesome lil towel animals for us (which I saved every single one of them till the very end of the cruise) and when we left they were all sitting in the window of our balcony except the heart which I put back on the bed with a lil “Ciao Soon” and Thank you message to him with an X and O, which I made myself! I will miss him terribly!! Artika, Leon and the entire staff always had a smile and went out of their way to make this trip a Grand One for us!! They truly succeeded! Thank you from Kolleen and Charlie...

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