How to Cancel Sandboxx

How to Cancel Sandboxx

Written by on 2022-09-12

We have made it super easy to cancel Sandboxx subscription
at the root to avoid any and all mediums "Sandbox Family Communication, Inc" (the developer) uses to bill you.
Now let us get into the crux of this guide.

How Easy is it to Cancel Sandboxx?


Complete Guide to Cancel and Delete Sandboxx

A few things to note and do before cancelling:

  1. Subscribing to a plan and not cancelling it manually will result in the plan auto-renewing.
  2. Cancelling a subscription during a free trial may result in losing the trial account.
  3. You must always cancel a subscription at least 24 hours before the trial period ends.

How easy is it to cancel or delete Sandboxx?

It is Very Easy to Cancel a Sandboxx subscription. (**Crowdsourced from Sandboxx and Justuseapp users)
If you haven't rated Sandboxx cancellation policy yet, Rate it here →.


How to Cancel Sandboxx Subscription on iPhone or iPad:

  1. Open Settings » ~Your name~ » and click "Subscriptions".
  2. Click the Sandboxx (subscription) you want to review.
  3. Click Cancel.

How to Cancel Sandboxx Subscription on Android Device:

  1. Open your Google Play Store app.
  2. Click on Menu » "Subscriptions".
  3. Tap on Sandboxx (subscription you wish to cancel)
  4. Click "Cancel Subscription".

How to Cancel Sandboxx Subscription on a Mac computer:

  1. Goto your Mac AppStore, Click ~Your name~ (bottom sidebar).
  2. Click "View Information" and sign in if asked to.
  3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
  4. Click "Edit" beside the Sandboxx app and then click on "Cancel Subscription".

How to Cancel Sandboxx Subscription on Paypal:

To cancel your Sandboxx subscription on PayPal, do the following:

  1. Login to .
  2. Click "Settings" » "Payments".
  3. Next, click on "Manage Automatic Payments" in the Automatic Payments dashboard.
  4. You'll see a list of merchants you've subscribed to. Click on "Sandboxx" or "Sandbox Family Communication, Inc" to cancel.

What to do if you Subscribed directly on Sandboxx's Website:

  1. Reach out to Sandbox Family Communication, Inc - the company behind Sandboxx directly: Get all Sandboxx's contact details here

  2. Visit Sandboxx website: Click to visit .

  3. Login to your account.
  4. In the menu section, look for any of the following: "Billing", "Subscription", "Payment", "Manage account", "Settings".
  5. Click the link, then follow the prompts to cancel your subscription.

How to delete Sandboxx account:

  1. Reach out directly to Sandboxx via Justuseapp. Get all Contact details →

  2. Send an email to [email protected] Click to email requesting that they delete your account.

Delete Sandboxx from iPhone:

To delete Sandboxx from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold Sandboxx until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the Sandboxx app.

Delete Sandboxx from Android:

  1. Open your GooglePlay app and goto the menu.
  2. Click "My Apps and Games" » then "Installed".
  3. Choose Sandboxx, » then click "Uninstall".


Developed by veterans with decades of service, our mission is to support service members and their supporters throughout their military journey. Sending letters to basic training and beyond has never been easier. With over 6 million letters sent to date, we have revolutionized the way you think of supporting your service member. A fully digital letter writing experience, overnight shipping, tracking and the option to add gift cards makes this app the ultimate supporter tool. With a growing community of over 1 million this app users, we are continuing to build more products to help. Get access to base specific training updates from within the app as your recruit progresses through basic training. Refer friends and family to earn free Letters and ensure your service member can receive even more mail. Check out this app News to stay up to date with all that’s going on in the military space. Grab some additional stamps, newsletters or motivation to mail your recruit in the this app Shop or book your graduation trip with this app Travel. With this app, we’ve got you covered for all your basic training needs. SEND LETTERS TO BASIC TRAINING AND BEYOND The easiest way to send letters to basic training or overseas. Send a letter, anytime, anywhere. We physically print your mail, include return stationery, provide tracking and overnight it to your recruit at any recruiting base. GET WEEKLY TRAINING UPDATES Stay up to date on your recruit as they progress through basic training. Learn about what they are going through on a weekly basis, all accessible within the this app app. LEARN MORE WITH this app NEWS Your essential source of news from within the military space, this app News brings you a wealth of information to stay up to date on the ever evolving world of military life. Covering news to lifestyle to military affairs, the this app Editorial team brings decades of real life experience and education straight to your phone. GET EXCLUSIVE this app PRODUCTS Whether you want to purchase military apparel for yourself or set up a daily mail send for your recruit, the this app Shop stocks a wide variety of recruit and supporter centric products that are sure to delight your recruit’s entire support system. OPSEC and PERSEC compliant Automatically connect with your service member to easily send letters Write your letter, add a photo and gift card and send within minutes Track your letter from this app HQ to the base mailroom Access to customer support fully staffed by veterans and military spouses Earn badges and become your recruit’s ultimate supporter Book flights, hotels and rental cars for your next trip No Federal or DoD Endorsement Implied. Love the app? Rate us! Have a question or need help? Email us at [email protected], we'd love to hear from you.

Reviews & Common Issues: 10 Comments

By denmitchell

What a perfect conduit

Our grandson recently joined the Marine Corp. of course we were excited for him. Along with our excitement comes a little anxiety, as one would expect. Our grandson’s recruiter told us about this app. We have been thrilled to be able to utilize each of the different aspects they have to offer. Not only can we write to our recruit...the military regularly sees letters from this app to the recruits and knows they’re safe and can be delivered more efficiently. The recruits get more letters from home and they come with a self-addressed and stamped envelope so it’s simpler for them to write home. We love that you can attach pictures with the letters...simple and convenient. Along with that comes a pretty cool feature that tells you what your recruit will be doing that week...for the duration of boot camp. How many know that this reduces anxiety. The people that oversee this are user-friendly, efficient, and extremely helpful. You are able to chat with them and the respond right away. There are lots of other benefits that are introduced to you along the way...places to connect with other parents, relatives, etc. from all over the States, sharing their feelings and stories. The this app people are great at helping to keep us connected with our recruits and others...and isn’t relationship one of the goals?? We highly recommend this App....easy, affordable, helpful. You won’t be disappointed...

By duracell171

Great app

I love this app. I use the app everyday, I probably write to my recruit 2-3 times a day. My favorite feature of the app is definitely being able to watch my letter in transit. I like to know where it is and when it gets to my recruit! I still hand write a majority of my letters as well because I still believe that it is sentimental and meaningful. But if I’m at work and just want to send a quick letter I do it right on my phone. I do think that it is pricey, but I’ll only be using the app for the next 2 months so I bought enough credits to last me. I don’t mind it solely because I write so much so I know I will use them. Writing more than once a day is just my outlet and makes me feel a little more connected to my boyfriend. Other than the packages, I really do love this app and I recommend it to all of my family/friends and my in-laws family as well. It’s just convenient for all of us! Great app! Thank you!

By onlywhenitsworthit

So efficient!

I received notice yesterday (Sunday) that I can send my recruit letters through this app. I thought I’d have to wait another week to receive a letter from him first to get his address, but the system already had his mailing address! I sent a letter that night (around 5pm) to him, and i don’t know if this was a fluke but it states my letter was printed and delivered today already. It’s noon Monday. I’m amazed at how efficient this system is. I’ll likely still send handwritten letters but I cannot believe how easy it was to send my letter. I’ll be on a roadtrip and it is so nice knowing when I’m on the road I’ll be able to send letters from wherever I am. The best part is that they send a letter with my return address to make it easier for him to reply. Knowing how time consuming boot camp is, that is a feature that really stood out to me. This app is wonderful.

By Sfhaselton

A total MUST have

This app allows you to be able to get in touch with your recruit ways sooner than regular mail. Once you find out what division your recruiters in you can write through this app and they will receive it like in two days versus you having to write a letter and then snail mail it through the USPS system. Those days in between or very crucial to your recruit because those extra days are days you could already be sending your recruit positivity and encouragement that otherwise they would still be waiting for. The other astronomical plus is your recruit gets a pre-addressed envelope as well as it already being stamped. You can’t make it easier for them. Especially when time is a rare commodity for them. You also can attach a photo or take one with your device. How awesome is that?

By Dursssy

I love how easy and simple it is

I just got all my boyfriends regular letters in the mail and each of them came in late (they all came in together the same day weeks after he sent them) and he was sad to see no return letters yet because postal service is really slow and he thought i was ignoring his letters so i had to find a faster way to let him know that his support team (me) was still here 100% and that i wasnt ignoring him i found this app and i was able to write and send him a letter it made me feel alot better and i hope that he gets it real soon so he knows im still here and always will be.... This app is a life saver ❤️ it also gives my phone a purpose since he left its been on 100% battery all day long since i cant text or call him regularly and so now my phone actually has a purpose again

By Judy Collins
Aug 21 2021

I thought it would be nice for my grandson to receive the motivational quotes every day not knowing he would get in trouble for it. His drill sargent has been extra hard on him for getting so much mail. I have emailed sandboxx daily to cancel and they continue to send them. I am so frustrated.

By Tanya J Arvold
Apr 24 2021

I want to delete my Sandboxx account. Please remove it, my name, my personal information, all letters I sent, and any other information that you collected from me or about me. Please notify me via email that the account has been cancelled, if you can. Thank you.

By Angela Brewer Poskey
Apr 05 2021

Please delete my account, remove ALL information including name, address, e-mail, and copies of letters sent Plus any personal information you have collected. Thank you

By Monica Mendez
Mar 15 2021

I would like to delete my account, remove my e-mail and erase any personal information you have collected.

By Andrea
Jan 10 2021

I would like to remove my email or deactive my account

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