How to Cancel Marco Polo

A few things to note and do before cancelling:

1. The developer of Marco Polo is Joya Communications and all inquiries must go to them.
2. Check the Terms of Services and/or Privacy policy of Joya Communications to know if they support self-serve subscription cancellation:
   • http://www.getjoya.com/terms.html
     
3. Cancelling a subscription during a free trial may result in losing a free trial account.
4. You must always cancel a subscription at least 24 hours before the trial period ends.

How easy is it to cancel or delete Marco Polo?

It is Very Easy to Cancel a Marco Polo subscription. (**Crowdsourced from Marco Polo and Justuseapp users)
If you haven't rated Marco Polo cancellation policy yet, Rate it here →.

How to Cancel Marco Polo - Video Messenger Subscription on iPhone or iPad:

1. Open Settings » ~Your name~ » and click "Subscriptions".
2. Click the Marco Polo (subscription) you want to review.
3. Click Cancel.

How to Cancel Marco Polo - Video Messenger Subscription on Android Device:

1. Open your Google Play Store app.
2. Click on Menu » "Subscriptions".
3. Tap on Marco Polo - Video Messenger (subscription you wish to cancel)
4. Click "Cancel Subscription".

How do I remove my Card from Marco Polo?

Removing card details from Marco Polo if you subscribed directly is very tricky. Very few websites allow you to remove your card details. So you will have to make do with some few tricks before and after subscribing on websites in the future.

Before Signing up or Subscribing:

1. Create an account on Justuseapp. signup here →
2. Create upto 4 Virtual Debit Cards - this will act as a VPN for you bank account and prevent apps like Marco Polo from billing you to eternity.
3. Fund your Justuseapp Cards using your real card.
4. Signup on Marco Polo - Video Messenger or any other website using your Justuseapp card.
5. Cancel the Marco Polo subscription directly from your Justuseapp dashboard.
6. To learn more how this all works, Visit here →.

How to Cancel Marco Polo - Video Messenger Subscription on a Mac computer:

1. Goto your Mac AppStore, Click ~Your name~ (bottom sidebar).
2. Click "View Information" and sign in if asked to.
3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
4. Click "Edit" beside the Marco Polo - Video Messenger app and then click on "Cancel Subscription".

What to do if you Subscribed directly on Marco Polo's Website:

1. Reach out to Joya Communications here »»


2. If the company has an app they developed in the Appstore, you can try contacting Joya Communications (the app developer) for help through the details of the app.

How to Cancel Marco Polo - Video Messenger Subscription on Paypal:

To cancel your Marco Polo subscription on PayPal, do the following:

1. Login to www.paypal.com .
2. Click "Settings" » "Payments".
3. Next, click on "Manage Automatic Payments" in the Automatic Payments dashboard.
4. You'll see a list of merchants you've subscribed to. Click on "Marco Polo - Video Messenger" or "Joya Communications" to cancel.

How to delete Marco Polo account:

1. Reach out directly to Marco Polo via Justuseapp. Get all Contact details →


2. Send an email to [email protected] Click to email requesting that they delete your account.

Delete Marco Polo - Video Messenger from iPhone:

1. On your homescreen, Tap and hold Marco Polo - Video Messenger until it starts shaking.
2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
3. Click on that X to delete the Marco Polo - Video Messenger app.

Delete Marco Polo - Video Messenger from Android:

1. Open your GooglePlay app and goto the menu.
2. Click "My Apps and Games" » then "Installed".
3. Choose Marco Polo - Video Messenger, » then click "Uninstall".