How to Cancel Subway
Written by SUBWAY Restaurants on 2022-04-13We have made it super easy to cancel Subway® subscription
at the root to avoid any and all mediums "SUBWAY Restaurants" (the developer) uses to bill you.
Now let us get into the crux of this guide.
Table of Contents:
Complete Guide to Cancel and Delete Subway®
There are a few things you must do and know before canceling subscriptions. They are:
- Once you subscribe to a plan and you don't cancel it manually like you subscribed, that plan will renew automatically because you gave the permission.
- When you subscribe for a trial period and then you cancel, you run the risk of losing that trial content altogether.
- You must remember to manually cancel a subscription 24 hours before the trial period ends.
We have made it super easy to cancel Subway® subscription at the root to avoid any and all mediums "SUBWAY Restaurants" (the developer) uses to bill you. Now let us get into the crux of this guide.
How to Cancel Subway® Subscription on your iPhone or iPad.
- First, open the settings app and tap on your name.
- Then, tap on the "Subscriptions" tab.
(Note that you might not automatically see this tab. In that case, tap on iTunes & Appstore) - Next, tap on your Apple ID. View Apple ID then sign in and scroll down to the "Subscriptions" button.
- Next, tap on Subway (subscription) you want to review.
- Now, Tap on Cancel.
(Note that if you don't see a "Cancel Subscription" button for Subway®, then it's definitely canceled already. It won't be renewed anymore).
How to Cancel Subway® Subscription on your Android device
To cancel Subway subscription on Android, you need to realize that deleting the Subway app alone won't cut it. Follow the steps below:
- First, open the Google Play Store. If you have multiple Google accounts, be sure you're signed into the right one.
- Click on menu, then go to "Subscriptions".
- Choose the Subway® subscription you wish to cancel and tap on the "Cancel Subscription" option.
- Finish up as directed.
Once your Subway subscription has been removed from Google Play, your future subscriptions will be cancelled and won't be renewed anymore.
How do I remove my Card from Subway?
Removing card details from Subway if you subscribed directly is very tricky. Very few websites allow you to remove your card details. So you will have to make do with some few tricks before and after subscribing on websites in the future.
Before Signing up or Subscribing:
- Create an account on Justuseapp. signup here →
- Create upto 4 Virtual Debit Cards - this will act as a VPN for you bank account and prevent apps like Subway from billing you to eternity.
- Fund your Justuseapp Cards using your real card.
- Signup on Subway® or any other website using your Justuseapp card.
- Cancel the Subway subscription directly from your Justuseapp dashboard.
- To learn more how this all works, Visit here →.
After Signing Up:
- If you didn't use a Justuseapp Card when you subscribed, your only option is to contact Subway directly. Get their Contact info →
How to Cancel Subway® Subscription on a Mac computer.
To cancel Subway subscription on your Mac, do the following:
- First open the Mac App Store, then click on your name at the bottom of the sidebar.
- Click on the "View Information" tab at the top of the window and sign in if asked to do so.
- Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
- Click "Edit" beside the Subway® app and then click on "Cancel Subscription".
Note: Always make sure to use the exact username and ID you used to set up the subscription to manage that subscription when necessary. This is sometimes different from the Apple ID or Android brand ID you have set up.
If you don't remember your password however, contact the App for help/to reset password.
How to Cancel Subway® Subscription on Paypal.
To cancel your Subway subscription on PayPal, do the following:
- First log into your PayPal account at www.paypal.com .
- Click on the settings tab which is beside the logout option.
- Press "Payments" from the menu provided to you and click on "Manage Automatic Payments" in the Automatic Payments dashboard.
- You'll be shown a series of merchants' agreement you've transacted before. Click on "Subway®" or "SUBWAY Restaurants" to cancel.
- You will be shown a confirmation page. Click on the "Cancel Automatic Payments" tab to affirm that you want to stop making payments to Subway®.
- Then click "Done" on the verification page to complete the unsubscription.
What to do if you subscribed directly on Subway's website?
Here's how to cancel your Subway subscription when billed through a payments provider that is not the Appstore, Playstore or Paypal.
Sometimes, you may start a subscription directly on a company's website without using an extra layer of security like Paypal or Apple. To unsubscribe, you might have to sign into Subway's website or directly reach out to their payments provider.
Generally, here are some steps you can take if you find yourself in that fix:
- Finding the company's information, then reach out to them directly: Get all Subway's contact details here
- Visit the website of Subway. Click to visit .
- Login to your account.
- In the menu section, look for any of the following: "Billing", "Subscription", "Payment", "Manage account", "Settings".
- Click the link, then follow the prompts to cancel your subscription.
How to delete Subway account
You might have created an account on Subway during the course of using the app. Many apps make it so easy to signup but a nightmare to delete your account. We try to make it easier but since we don't have information for every app, we can only do our best.
Generally, here are some steps you can take if you need your account deleted:
- Reach out directly to Subway via Justuseapp. Get all Contact details →
- Send an email to [email protected] Click to email requesting that they delete your account.
Bonus: How to Delete Subway® from your iPhone or Android.
Delete Subway® from iPhone.
To delete Subway from your iPhone, Follow these steps:
- On your homescreen, Tap and hold Subway® until it starts shaking.
- Once it starts to shake, you'll see an X Mark at the top of the app icon.
- Click on that X to delete the Subway® app from your phone.
Method 2:
Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.
For iOS 11 and above:
Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.
Delete Subway® from Android
- First open the Google Play app, then press the hamburger menu icon on the top left corner.
- After doing these, go to "My Apps and Games" option, then go to the "Installed" option.
- You'll see a list of all your installed apps on your phone.
- Now choose Subway®, then click on "uninstall".
- Also you can specifically search for the app you want to uninstall by searching for that app in the search bar then select and uninstall.
How easy is it to cancel/delete Subway?
Our crowdsourced data from Subway and Justuseapp users, shows that it is Very Easy to cancel a Subway subscription.
If you haven't rated Subway cancellation policy yet, Rate it here →.
What is Subway®?
Hungry? Eating fresh just got a whole lot better with the new Subway app. ● Customize Your Way: Like extra cheese? Us too. Build your own Footlong just like you do in the restaurant. Swap your condiments, pick your toppings, or toast your bread — the opportunities are endless. ● Find Rewards: Join MyWay and earn every time you order. You’ll get access to exclusive deals, promos, and member-only rewards. Saving is easier than ever. ● Rapid Re-Order: Find your favorites in a snap. Get your last order in a single tap, right from the dashboard. ● Get Fresh Fast: Choose Pick Up, Curbside, or delivery. What are you waiting for?
Stop ridiculous app charges!
Stop apps from taking your money without permission. Protect yourself! Get a Justuseapp Card and keep your subscriptions in check today.
Comments
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By TrishaIf you order through the app and realize the pickup time is wrong after its been submitted they cant change it. They cant even see it in their system or pull it up with your order number if its not close to the pick up time. Theres no way to change your order or cancel it in the app. And once your payment is submitted your card is charged even if you dont pick it up. I will never order through the app again. There should be a way to fix an order easily.
Reported Issues: 2 Comments
By Bill Baker
Dec 15 2021
My account with you isn't working. It needs to be fixed or deleted.
Thank you
Bill
By Melvin Duarte
Dec 10 2021
You have no way to cancel an order, nice way to deceive. I selected a diff.time to Pu and found it was the next day when i got there. I have sent you many emails before about this and other issues,with no response from you. Like i have had 5 times where i placed an order, did not change time, and when i got there they had no record of it..Had to order on site if i wanted dinner. I have been waiting on last money to get back from the bank since 11-10-21. The bank told me it could be 45 days to get my money back. The other four times i got my money back in a few days. I am not rich by any means so waiting 45 days for my 20.00 is not fun. I have tried other locations as well and got an order "lost" there as well. AND got an order modified because they were out of one type chicken so they just substituted another type. You have a great game going with franchises as they take the heat and the poor workers do to because your software is inadequate. OR you are doing it intentional which i hope you have a shred of dignity left to not...Think i am wasting time with you and your products, enough said.
Have a Problem with Subway®? Report Issue
Leave a comment:
Why should I report an Issue with Subway®?
- Pulling issues faced by users like you is a good way to draw attention of Subway® to your problem using the strength of crowds.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Subway® customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Subway®.
User reviews of Subway
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By M Liz Whit5Great app, but could use work!
I love the Subway app and use it often. I visit many locations and have found the app to be very useful. I mostly visit two different Subways near me, but especially the one closest to home. The Subway location on the app close to my home does not reflect certain information correctly. They offer breakfast all day, which is something I order often, but the app says they do not. Therefore, I’m unable to order breakfast at any point of the day on the app. They also have pepper relish at this location, but it’s not a selection on the app. I have reached out to Corporate about updating the selection criteria for this particular location a while back, and haven’t seen any changes. I hope one day they make these changes so I can properly use the app for my favorite Subway location.
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By Ronwilt4Where’s the Rewards
The app is convenient when it works. I say that because so often I go through the pains of buying online and I get to the end and get an error. This happens frequently. I resubmit, start over , etc. same stupid error message. And there is no one to call and ask for assistance. I keep the app current on my iPhone. The next day it may or may not work again. I also think going through the menu is slow and clumsy. I also try to get my order straight in advance so when I am ready and I hit the purchase button I know it will be fresh. This is typically the time I am hurried and do not want to step through the menu. But I still want Subway Fresh, right. But today something changed and when I went back to my order to submit payment it appeared to be missing. So I ordered all over again and then noticed I had two subs in the queue. So I had to figure out how to cancel one of them. My order changed slightly and I couldn’t tell which one I was canceling. So what is my reward for continuing to use the app and buy from Subway. There is none. No rewards for buying your subs 3-4 days a week. No extra discounts. No buy 4 get the 5th free. Nada. And I don’t expect anyone will respond to my input. So Surprise me, Subway.
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By Oriana fish4Please fix
Update: I tried to edit this right away when I realized it was a user error (aka my fault!) but apparently the edit didn’t save since I just received a response. The type if sandwich I was selecting was on...a ciabatta bun? Or something and apparently only came in the 6 inch option. It was not an issue with the app! Sorry! So I went to order subway which I’ve done several times without issue. This time it made me update before ordering. My son wants a 6 inch sub—it took me a minute to figure out where the 6 inch option was as I had to remove my sandwich and start over (it wouldn’t let me edit the size after I started customization). Anyway so I got it in the bag but then when I went to make my sandwich, the foot long option was completely gone. I tried a few different things, closed the app and restarted it and still, it won’t let me make a footling sandwich. I am pregnant and hungry and aughhhh! Haha please fix.
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By asmr glow3How is it great yet terrible?
i’ve used this app for a very long time and I always run into problems when ordering. Right now the app is saying I have rewards that have expired and that I need to click manage settings or something when I don’t have any rewards on there so the option to manage them won’t even pop up now I wanted to get food before I go to work and I’m not able to do that because it’s not able to process my order without me removing something that can’t be removed. It should have an automatic reset if there’s no rewards, instead of making you manually remove them, the system takes it off for you it’s ridiculous how many times I’ve had to go through this also I hate how if I accidentally click a different link it’ll have to restart the whole page with the logo in the white background (ex: accidentally pressing the map link on the app and having to wait for the previous page to reload when it should not be that complicated) I love subway really but this app is just terrible and needs tons of work.
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By S Henk3Charged for sandwich by closed restaurant
Updated: heard back before I had to go through my credit card company and they are refunding the purchase. Still hesitant to trust the hours in the app going forward though Ordered a sandwich through the app for a restaurant that was supposed to be open until midnight (according to the app), received my confirmation email, arrived at the store at 10:55 and it was very clearly closed (with hours posted as open until 11:30pm). Couldn’t cancel the order since the only way to do that is by calling the restaurant who obviously didn’t pick up. Only customer service contact is a form, so filled it out explaining what had occurred and asking for confirmation I wouldn’t be charged. Four days later my credit card has been charged and I have no response from customer service, looks like I’m going to have to deal with this through my credit card company. Clearly deleting the app as it defeats the purpose of ordering ahead if the restaurant might not even be open and they charge you for food you don’t receive
