How to Cancel Mail Master

How to Cancel Mail Master

Written by on 2022-09-19

We have made it super easy to cancel Mail Master by NetEase subscription
at the root to avoid any and all mediums "NetEase (Hangzhou) Network Co., Ltd." (the developer) uses to bill you.
Now let us get into the crux of this guide.

Rate Mail Master's Cancelation Policy


Complete Guide to Cancel and Delete Mail Master by NetEase

There are a few things you must do and know before canceling subscriptions. They are:

  1. Check the Terms, Service policy or Privacy policy of Mail Master to know if they support self-serve subscription cancellation or account deletion:
  2. Once you subscribe to a plan and you don't cancel it manually like you subscribed, that plan will renew automatically because you gave the permission.
  3. When you subscribe for a trial period and then you cancel, you run the risk of losing that trial content altogether.
  4. You must remember to manually cancel a subscription 24 hours before the trial period ends.

We have made it super easy to cancel Mail Master by NetEase subscription at the root to avoid any and all mediums "NetEase (Hangzhou) Network Co., Ltd." (the developer) uses to bill you. Now let us get into the crux of this guide.


How to Cancel Mail Master by NetEase Subscription on your iPhone or iPad.

  1. First, open the settings app and tap on your name.
  2. Then, tap on the "Subscriptions" tab.
    (Note that you might not automatically see this tab. In that case, tap on iTunes & Appstore)
  3. Next, tap on your Apple ID. View Apple ID then sign in and scroll down to the "Subscriptions" button.
  4. Next, tap on Mail Master (subscription) you want to review.
  5. Now, Tap on Cancel.
    (Note that if you don't see a "Cancel Subscription" button for Mail Master by NetEase, then it's definitely canceled already. It won't be renewed anymore).

How to Cancel Mail Master by NetEase Subscription on your Android device

To cancel Mail Master subscription on Android, you need to realize that deleting the Mail Master app alone won't cut it. Follow the steps below:

  1. First, open the Google Play Store. If you have multiple Google accounts, be sure you're signed into the right one.
  2. Click on menu, then go to "Subscriptions".
  3. Choose the Mail Master by NetEase subscription you wish to cancel and tap on the "Cancel Subscription" option.
  4. Finish up as directed.

Once your Mail Master subscription has been removed from Google Play, your future subscriptions will be cancelled and won't be renewed anymore.

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How to Cancel Mail Master by NetEase Subscription on a Mac computer.

To cancel Mail Master subscription on your Mac, do the following:

  1. First open the Mac App Store, then click on your name at the bottom of the sidebar.
  2. Click on the "View Information" tab at the top of the window and sign in if asked to do so.
  3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
  4. Click "Edit" beside the Mail Master by NetEase app and then click on "Cancel Subscription".

Note: Always make sure to use the exact username and ID you used to set up the subscription to manage that subscription when necessary. This is sometimes different from the Apple ID or Android brand ID you have set up.

If you don't remember your password however, contact the App for help/to reset password.

How to Cancel Mail Master by NetEase Subscription on Paypal.

To cancel your Mail Master subscription on PayPal, do the following:

  1. First log into your PayPal account at .
  2. Click on the settings tab which is beside the logout option.
  3. Press "Payments" from the menu provided to you and click on "Manage Automatic Payments" in the Automatic Payments dashboard.
  4. You'll be shown a series of merchants' agreement you've transacted before. Click on "Mail Master by NetEase" or "NetEase (Hangzhou) Network Co., Ltd." to cancel.
  5. You will be shown a confirmation page. Click on the "Cancel Automatic Payments" tab to affirm that you want to stop making payments to Mail Master by NetEase.
  6. Then click "Done" on the verification page to complete the unsubscription.

What to do if you subscribed directly on Mail Master's website?

Here's how to cancel your Mail Master subscription when billed through a payments provider that is not the Appstore, Playstore or Paypal.

Sometimes, you may start a subscription directly on a company's website without using an extra layer of security like Paypal or Apple. To unsubscribe, you might have to sign into Mail Master's website or directly reach out to their payments provider.

Generally, here are some steps you can take if you find yourself in that fix:

  1. Finding the company's information, then reach out to them directly: Get all Mail Master's contact details here

  2. If the company has an app they developed in the Appstore, you can try contacting NetEase (Hangzhou) Network Co., Ltd. (the app developer) for help through the details of the app.

How to delete Mail Master account

You might have created an account on Mail Master during the course of using the app. Many apps make it so easy to signup but a nightmare to delete your account. We try to make it easier but since we don't have information for every app, we can only do our best.

Generally, here are some steps you can take if you need your account deleted:

  1. Reach out directly to Mail Master via Justuseapp. Get all Contact details →

  2. Send an email to [email protected] Click to email requesting that they delete your account.

  3. Check Mail Master's Privacy/TOS/Support channels below for their Data-deletion/request policy and contact them:

    *Pro-tip: Once you visit any of the links above, Use your browser "Find on page" to find "@". It immediately shows the neccessary emails.

Bonus: How to Delete Mail Master by NetEase from your iPhone or Android.

Delete Mail Master by NetEase from iPhone.

To delete Mail Master from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold Mail Master by NetEase until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the Mail Master by NetEase app from your phone.

Method 2:

Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.

For iOS 11 and above:

Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.

Delete Mail Master by NetEase from Android

  1. First open the Google Play app, then press the hamburger menu icon on the top left corner.
  2. After doing these, go to "My Apps and Games" option, then go to the "Installed" option.
  3. You'll see a list of all your installed apps on your phone.
  4. Now choose Mail Master by NetEase, then click on "uninstall".
  5. Also you can specifically search for the app you want to uninstall by searching for that app in the search bar then select and uninstall.

How easy is it to cancel/delete Mail Master?

Our crowdsourced data from Mail Master and Justuseapp users, shows that it is Unrated to cancel a Mail Master subscription.

If you haven't rated Mail Master cancellation policy yet, Rate it here →.

What is Mail Master by NetEase?

Mail Master by NetEase 7.0, the official client of NetEase Mail, has 25 years of technology and service accumulation, making it easier to use mail. 【Use One App To Manage Different Accounts】 - Support adding mainstream personal and business mailboxes such as NetEase, QQ, Outlook, etc.; - Supports aggregated folders such as all inboxes, and letters from different mailboxes are clear at a glance; 【Support All Platforms】 - Give you a great email experience whether it's a phone, Windows or Mac. - Log in to the master account, synchronize data on multiple terminals, and experience the same experience on different devices 【Reading letters more comfortable】 - support dark mode, - Support font size setting, you can adjust the text size to suit you; - Conversation aggregation to make email conversations clearer; 【Document Center】 - Quickly view recent attachments, and local management of attachment downloads is not interrupted; - Master Space supports uploading a single attachment o...

Stop ridiculous app charges!

Stop apps from taking your money without permission. Protect yourself! Get a Justuseapp Card and keep your subscriptions in check today.

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User reviews of Mail Master

  • By Elsabisa

    Easy to set up and works well.

    I use this for my China-based email addresses on phone and Mac, and it was super easy to set up, and works well. The phone version is perfect, because it has an English version. The Mac version, which I think is by the same developer, apparently only has a Chinese version. I had to get a Chinese friend to show me which buttons to press to compose an email, and the rest was pretty intuitive. As a longtime expat resident of China who can’t read Chinese, I would like it if the Mac version offered an English interface, but even without, both the phone and Mac version are super useful apps that I use every day.

  • By 小熊鲜森

    Great app for tracking your email at any time

    I once had really bad issue of login to my Chinese email. I couldn't even open the email due to the Internet and browser problem. whenever I try to login, it said 'please try later'. Then I download this app, and found out that I have free access to my Chinese email at any time. I can open the email, manipulate with the settings in this app and let it reminds me of new coming emails. This is definitely a great app you would like to try especially when you have a similar issue as mine. Highly recommended, and the most important things is that it's for free! And doesn't take many space on your phone.

  • By NickieS66

    Reliable and intuitive

    When gmail is blocked in certain countries, I find this mail master very helpful to find a way “back home”. It is easy to use and reliable. So all my mails from different accounts go through this one. Recommend!

  • By positionkiller

    Great app and is free

    I use this app for my iPhone, iPad, and Mac. All of their apps are free and easy to use. I use it for my own domain email which was configured using QQ, and all I had to do was enter my email address and password and everything was done for me, despite my email domain being custom. Quite nice.

  • By everygreentre

    Mainly using app from now on

    Very good app choosing from several compared different apps,it has the very handleable could save easily and it’s for free!dont need any subscription at all,love this feature tho,thanks to the developer for having this good product

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