How to Cancel MyHyundai with Bluelink

Our crowdsourced data from MyHyundai with Bluelink and Justuseapp users, shows that it is Very Difficult to cancel a MyHyundai with Bluelink subscription.

If you haven't rated MyHyundai with Bluelink cancellation policy yet, Rate it here →.

The MyHyundai app makes getting information about your Hyundai vehicle easier than ever. The MyHyundai app allows you to access owner resources, schedule service or connect to your Bluelink enabled vehicle from your phone. Bluelink technology enables and empowers you while you are on the go, giving you access to your Bluelink features from your office, at home, or just about anywhere. Access the app with your MyHyundai.com ID, password and PIN to take advantage of Bluelink’s Remote features. Log in and send commands conveniently using Touch ID and Face ID. An active Bluelink subscription is required to use Bluelink features in the app. To renew or upgrade to either Remote or Guidance, please visit MyHyundai.com. An active Bluelink Remote Package (R) or Guidance Package (G) subscription is required to access select features. Feature support varies by vehicle model. Please visit HyundaiBluelink.com to check what Bluelink features your vehicle supports. With the MyHyundai app you can: • Remotely start your vehicle (R) • Remotely unlock or lock the door (R) • Start your vehicle with saved presets you customize (R) • View charging status, manage charging schedules and settings (EV and PHEV vehicles only) (R) • Learn more about key features with user tutorials • Remotely activate the horn and lights (R) • Search and send Points of Interest to your vehicle (G) • Access saved POI History (G) • Make a Car Care service appointment • Access Bluelink Customer Care • Find your car...

1. Pulling issues faced by users like you is a good way to draw attention of MyHyundai with Bluelink to your problem using the strength of crowds.
2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
4. If you are a MyHyundai with Bluelink customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using MyHyundai with Bluelink.

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  By em06789

  5

  Patience is a Virtue

  The remote start feature works fine for me. It usually takes around 30 seconds but it has taken up to 2 minutes before. It is fairly consistent, and this includes in a parking garage where I don’t even get cell service! It’s not meant to be used for you to show off to your friends by starting your car while walking to it. You need to plan ahead and give it enough time to start and actually warm up / cool off. I usually start it 5-10 minutes before I expect to leave. I know the lights flashing can bother some people, but it’s helpful in alleviating unnecessary traffic in crowded parking lots and busy street parking by letting other drivers know that despite the car being on, there are no immediate plans to move and they shouldn’t wait for the spot. The app updates frequently, but I’ve noticed multiple improvements since originally downloading it. Overall I’m very pleased with it considering I’m coming from a vehicle without any remote features at all.



• 
  By jer2542

  5

  GREAT APP

  I hsve been using this app for about six years. First time was my 2014 Hyundai Santa Fe sport. At the beginning there were some issues with loading in and the connection to the Bluelink however with my new 2019 Santa Fe all these problems have been illuminated the app works great. I never have to wait more than five or ten seconds for connection and when I hit the start button 90% of the time the car started by time I get there. My 2019 Hyundai now has the option I can set the temperature with my iPhone prior to the starting which is really nice. There was some complaints about the headlights flashing on the old vehicles but with the 2019 I see that is the illuminated. Only the parking lights flash for a bit. I actually like the headlights flashing better as it’s nighttime in the parking lot is much easier to find my car. However it is what it is and I love the app and I think it works great. I don’t know what all the negative reviews are about but to me all those are false



• 
  By BDF02M

  4

  Functional, if a bit twitchy

  The Ioniq is our fourth *EV, and first Hyundai. Compared to Honda’s Fit EV app, this is superior, except the car doesn’t seem to push intermittent updates while charging like the Fit did. In fact, the car updates immediately when parked and powered off, so it doesn’t reflect if it’s connected to an EVSE, or even locked. It’ll reflect correctly when manually updated from the app, but it’d be nice if it was automatic. Ford had a ton of infotainment and telematic problems, but the phone app actually worked well. It was quick to load, and fairly responsive. Two traits this Hyundai app, unfortunately, doesn’t share. Ultimately, this app works. Yes, it’ll forget you’re logged in unless you login, saving your credentials, then quit the app. It’s been fine since. Yes, the load times on refreshes are long. But, your phone is connecting to a server, which is connecting to the car, and relaying its report back. It was unheard of ten years ago, and while it takes a minute, it’s still cool. Yes, there’s a Watch app, but it doesn’t seem to talk to the iOS app. You have to update status on each separately. Criticisms include how you are required to set a time for your estimated departures to set off-peak charging options. They should be independent. Also, the car graphic could be updated. It shows a trim from a couple years ago that’s no longer offered. In the end, Hyundai has something good here. I hope they continue to develop and refine it.



• 
  By cwnaber

  4

  Negative Reviews 2 Harsh

  I was extremely concerned to be relegated to this app when purchasing my new car & reading the plethora of negative reviews. I’ve been using the app for about a month and I haven’t experienced any issues. It takes a minute from submitting to turn on my vehicle from the app to my vehicle actually starting. I actually think it is a pretty slick app and as long as you have a decent internet connection, you should be fine. Don’t believe all the negative reviews. I never see much of a point to review things but these negative reviews were so off base & seriously worried me in the midst of a purchasing my vehicle. The app isn’t spectacular but it’s also not terrible. It performs how I’d expect it to and has a few extra add ins.



• 
  By RobearH

  3

  I was just charged $198 for this FREE app!

  I've used this app for three years now and the earlier versions were buggy and the server that you connected to was only available maybe 70% of the time. To use this app you need to pay at least $99 a year (compared to FordPass that is free for the first 5 years). The app has improved and is now 95% reliable, which most would agree is not good enough when you're paying $99 a year. You signup via the Hyundai website so that Apple does not get their 30% cut, but the online site intentionally does not give you the option of cancelling the service. You have to call their support number and hagel with them until they agree let you cancel their service. I've cancelled the service in the past and I just found on my credit card statement that they automatically renewed it for $198 for the next year. In my opinion it is credit card fraud when a company (Hyundai) has charged your card without your approval. This is one of the most expensive and frustrating apps I have had to work with. You buy a car with all these fancy features but you can't use them unless you pay a yearly subscription fee.