How to Cancel DKB-TAN2go

How to Cancel DKB-TAN2go

Written by on 2022-09-12

We have made it super easy to cancel DKB-TAN2go subscription
at the root to avoid any and all mediums "Deutsche Kreditbank AG" (the developer) uses to bill you.
Now let us get into the crux of this guide.


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Complete Guide to Cancel and Delete DKB-TAN2go

There are a few things you must do and know before canceling subscriptions. They are:

  1. Check the Terms, Service policy or Privacy policy of DKB-TAN2go to know if they support self-serve subscription cancellation or account deletion:
  2. Once you subscribe to a plan and you don't cancel it manually like you subscribed, that plan will renew automatically because you gave the permission.
  3. When you subscribe for a trial period and then you cancel, you run the risk of losing that trial content altogether.
  4. You must remember to manually cancel a subscription 24 hours before the trial period ends.

We have made it super easy to cancel DKB-TAN2go subscription at the root to avoid any and all mediums "Deutsche Kreditbank AG" (the developer) uses to bill you. Now let us get into the crux of this guide.



   

How to Cancel DKB-TAN2go Subscription on your iPhone or iPad.

  1. First, open the settings app and tap on your name.
  2. Then, tap on the "Subscriptions" tab.
    (Note that you might not automatically see this tab. In that case, tap on iTunes & Appstore)
  3. Next, tap on your Apple ID. View Apple ID then sign in and scroll down to the "Subscriptions" button.
  4. Next, tap on DKB-TAN2go (subscription) you want to review.
  5. Now, Tap on Cancel.
    (Note that if you don't see a "Cancel Subscription" button for DKB-TAN2go, then it's definitely canceled already. It won't be renewed anymore).



How to Cancel DKB-TAN2go Subscription on your Android device

To cancel DKB-TAN2go subscription on Android, you need to realize that deleting the DKB-TAN2go app alone won't cut it. Follow the steps below:

  1. First, open the Google Play Store. If you have multiple Google accounts, be sure you're signed into the right one.
  2. Click on menu, then go to "Subscriptions".
  3. Choose the DKB-TAN2go subscription you wish to cancel and tap on the "Cancel Subscription" option.
  4. Finish up as directed.

Once your DKB-TAN2go subscription has been removed from Google Play, your future subscriptions will be cancelled and won't be renewed anymore.



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How to Cancel DKB-TAN2go Subscription on a Mac computer.

To cancel DKB-TAN2go subscription on your Mac, do the following:


  1. First open the Mac App Store, then click on your name at the bottom of the sidebar.
  2. Click on the "View Information" tab at the top of the window and sign in if asked to do so.
  3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
  4. Click "Edit" beside the DKB-TAN2go app and then click on "Cancel Subscription".

Note: Always make sure to use the exact username and ID you used to set up the subscription to manage that subscription when necessary. This is sometimes different from the Apple ID or Android brand ID you have set up.

If you don't remember your password however, contact the App for help/to reset password.


How to Cancel DKB-TAN2go Subscription on Paypal.

To cancel your DKB-TAN2go subscription on PayPal, do the following:

  1. First log into your PayPal account at www.paypal.com .
  2. Click on the settings tab which is beside the logout option.
  3. Press "Payments" from the menu provided to you and click on "Manage Automatic Payments" in the Automatic Payments dashboard.
  4. You'll be shown a series of merchants' agreement you've transacted before. Click on "DKB-TAN2go" or "Deutsche Kreditbank AG" to cancel.
  5. You will be shown a confirmation page. Click on the "Cancel Automatic Payments" tab to affirm that you want to stop making payments to DKB-TAN2go.
  6. Then click "Done" on the verification page to complete the unsubscription.



What to do if you subscribed directly on DKB-TAN2go's website?

Here's how to cancel your DKB-TAN2go subscription when billed through a payments provider that is not the Appstore, Playstore or Paypal.

Sometimes, you may start a subscription directly on a company's website without using an extra layer of security like Paypal or Apple. To unsubscribe, you might have to sign into DKB-TAN2go's website or directly reach out to their payments provider.

Generally, here are some steps you can take if you find yourself in that fix:

  1. Finding the company's information, then reach out to them directly: Get all DKB-TAN2go's contact details here

  2. Visit the website of DKB-TAN2go. Click to visit .

  3. Login to your account.

  4. In the menu section, look for any of the following: "Billing", "Subscription", "Payment", "Manage account", "Settings".

  5. Click the link, then follow the prompts to cancel your subscription.


How to delete DKB-TAN2go account

You might have created an account on DKB-TAN2go during the course of using the app. Many apps make it so easy to signup but a nightmare to delete your account. We try to make it easier but since we don't have information for every app, we can only do our best.


Generally, here are some steps you can take if you need your account deleted:

  1. Reach out directly to DKB-TAN2go via Justuseapp. Get all Contact details →

  2. Send an email to [email protected] Click to email requesting that they delete your account.

  3. Check DKB-TAN2go's Privacy/TOS/Support channels below for their Data-deletion/request policy and contact them:

    *Pro-tip: Once you visit any of the links above, Use your browser "Find on page" to find "@". It immediately shows the neccessary emails.



Bonus: How to Delete DKB-TAN2go from your iPhone or Android.


Delete DKB-TAN2go from iPhone.

To delete DKB-TAN2go from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold DKB-TAN2go until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the DKB-TAN2go app from your phone.

Method 2:

Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.

For iOS 11 and above:

Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.


Delete DKB-TAN2go from Android

  1. First open the Google Play app, then press the hamburger menu icon on the top left corner.
  2. After doing these, go to "My Apps and Games" option, then go to the "Installed" option.
  3. You'll see a list of all your installed apps on your phone.
  4. Now choose DKB-TAN2go, then click on "uninstall".
  5. Also you can specifically search for the app you want to uninstall by searching for that app in the search bar then select and uninstall.


How easy is it to cancel/delete DKB-TAN2go?

Our crowdsourced data from DKB-TAN2go and Justuseapp users, shows that it is Unrated to cancel a DKB-TAN2go subscription.

If you haven't rated DKB-TAN2go cancellation policy yet, Rate it here →.



What is DKB-TAN2go?

+++ Wichtiger Hinweis +++ Die App ist für Kunden der DKB, die das TAN2go-Verfahren aktiviert haben. Zur Installation benötigen Sie den Anmeldenamen und Ihr (Start-)Passwort für das Internet-Banking. Aktivieren Sie TAN2go jederzeit in Ihrem Internet-Banking unter Service > Status TAN-Verfahren. TAN2go: MOBIL UND SICHER TAN EMPFANGEN Erhalten Sie Ihre TAN jederzeit und überall in die DKB-TAN2go-App auf Ihrem iPhone oder iPad. So geben Sie Überweisungen, Anträge, Wertpapierorder oder Änderungen Ihrer Kontaktdaten frei. LOS GEHT‘S • Laden Sie die DKB-TAN2go-App auf Ihr iPhone oder iPad und vergeben Sie in der TAN2go-App ein 8-stelliges Passwort. • Im nächsten Schritt verknüpfen Sie die DKB-TAN2go-App mit Ihrem Internet-Banking • Als NEUKUNDE erhalten Sie per Post zu Ihrem DKB-TAN2go Verfahren passende Anmeldedaten und ein Start-Passwort mit welchen Sie sich ins Internet-Banking einloggen können. Zusätzlich erhalten Sie einen Registrierungsbrief zur Verknüpfung der App. Folgen Sie der Anleitung im Registrierungsbrief • Als DKB-KUNDE aktivieren Sie TAN2go direkt in Ihrem Internet-Banking unter Service > Status TAN-Verfahren und folgen den Anweisungen zur Verknüpfung Ihres iPhones oder iPads. Alle Informationen auch unter www.dkb.de/info/tan-verfahren/tan2go UNSER TIPP: BANKING MIT NUR EINEM MOBILEN ENDGERÄT Nutzen Sie die DKB-TAN2go-App zusammen mit der DKB-Banking-App. Durch die Aufteilung von Banking- und Sicherheitsfunktion in zwei Apps ist mobiles Banking sicher auf e...



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Have a Problem with DKB-TAN2go? Report Issue

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Why should I report an Issue with DKB-TAN2go?

  1. Pulling issues faced by users like you is a good way to draw attention of DKB-TAN2go to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a DKB-TAN2go customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using DKB-TAN2go.


User reviews of DKB-TAN2go


  • By Martin's opinion
    3

    App Store's link to Developer's website goes to 404 not found

    Ich mag aber, dass die App auch im US Store erhältlich ist und dass sie weniger als 7MB wiegt.



  • By pm-pm
    3

    Touch-ID

    Alles neu, nur leider das wichtigste Feature, Touch-ID vergessen. Schade. Ansonsten macht die App aber was sie soll.



  • By moni2205
    3

    Keine Touch ID ?

    Seit Wochen versuche ich ins Konto zu kommen, nichts aber auch gar nichts funktioniert. Ich mag meine DKB und bin sonnst sehr zufrieden, warum kann man nich lassen wie es ? Eine Sicherheit ist das nicht.



  • By Bee Nize
    3

    Geht's noch komplizierter?

    Ein eigner Anmeldename für TAN2go! Muss das sein? Nein, natürlich nicht. Denkt doch bitte an Benutzerfreundlichkeit. Außerdem ist Touch-ID ein absolutes Muß!



  • By Sascha Heller
    2

    Functional, But Limited

    Still missing Touch ID support.




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