How to Cancel Where

A few things to note and do before cancelling:

1. Subscribing to a plan and not cancelling it manually will result in the plan auto-renewing.
2. Cancelling a subscription during a free trial may result in losing the trial account.
3. You must always cancel a subscription at least 24 hours before the trial period ends.

How to Cancel Whereby - Video Meetings Subscription on iPhone or iPad:

1. Open Settings » ~Your name~ » and click "Subscriptions".
2. Click the Where (subscription) you want to review.
3. Click Cancel.

How to Cancel Whereby - Video Meetings Subscription on Android Device:

1. Open your Google Play Store app.
2. Click on Menu » "Subscriptions".
3. Tap on Whereby - Video Meetings (subscription you wish to cancel)
4. Click "Cancel Subscription".

How to Cancel Whereby - Video Meetings Subscription on a Mac computer:

1. Goto your Mac AppStore, Click ~Your name~ (bottom sidebar).
2. Click "View Information" and sign in if asked to.
3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
4. Click "Edit" beside the Whereby - Video Meetings app and then click on "Cancel Subscription".

How to Cancel Whereby - Video Meetings Subscription on Paypal:

To cancel your Where subscription on PayPal, do the following:

1. Login to www.paypal.com .
2. Click "Settings" » "Payments".
3. Next, click on "Manage Automatic Payments" in the Automatic Payments dashboard.
4. You'll see a list of merchants you've subscribed to. Click on "Whereby - Video Meetings" or "Video Communication Services AS" to cancel.

What to do if you Subscribed directly on Where's Website:

1. Reach out to Video Communication Services AS - the company behind Where directly: Get all Where's contact details here


2. Visit Where website: Click to visit .


3. Login to your account.
4. In the menu section, look for any of the following: "Billing", "Subscription", "Payment", "Manage account", "Settings".
5. Click the link, then follow the prompts to cancel your subscription.

How to delete Where account:

1. Reach out directly to Where via Justuseapp. Get all Contact details →


2. Send an email to [email protected] Click to email requesting that they delete your account.

Delete Whereby - Video Meetings from iPhone:

To delete Where from your iPhone, Follow these steps:

1. On your homescreen, Tap and hold Whereby - Video Meetings until it starts shaking.
2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
3. Click on that X to delete the Whereby - Video Meetings app.

Delete Whereby - Video Meetings from Android:

1. Open your GooglePlay app and goto the menu.
2. Click "My Apps and Games" » then "Installed".
3. Choose Whereby - Video Meetings, » then click "Uninstall".