How to Cancel JibJab

How to Cancel JibJab

Written by on 2022-03-30

We have made it super easy to cancel JibJab: eCards, GIFs, & Videos subscription
at the root to avoid any and all mediums "JibJab Catapult CA LLC" (the developer) uses to bill you.
Now let us get into the crux of this guide.

Rate JibJab's Cancelation Policy


Complete Guide to Cancel and Delete JibJab: eCards, GIFs, & Videos

There are a few things you must do and know before canceling subscriptions. They are:

  1. Check the Terms, Service policy or Privacy policy of JibJab to know if they support self-serve subscription cancellation or account deletion:
  2. Once you subscribe to a plan and you don't cancel it manually like you subscribed, that plan will renew automatically because you gave the permission.
  3. When you subscribe for a trial period and then you cancel, you run the risk of losing that trial content altogether.
  4. You must remember to manually cancel a subscription 24 hours before the trial period ends.

We have made it super easy to cancel JibJab: eCards, GIFs, & Videos subscription at the root to avoid any and all mediums "JibJab Catapult CA LLC" (the developer) uses to bill you. Now let us get into the crux of this guide.


How to Cancel JibJab: eCards, GIFs, & Videos Subscription on your iPhone or iPad.

  1. First, open the settings app and tap on your name.
  2. Then, tap on the "Subscriptions" tab.
    (Note that you might not automatically see this tab. In that case, tap on iTunes & Appstore)
  3. Next, tap on your Apple ID. View Apple ID then sign in and scroll down to the "Subscriptions" button.
  4. Next, tap on JibJab (subscription) you want to review.
  5. Now, Tap on Cancel.
    (Note that if you don't see a "Cancel Subscription" button for JibJab: eCards, GIFs, & Videos, then it's definitely canceled already. It won't be renewed anymore).

How to Cancel JibJab: eCards, GIFs, & Videos Subscription on your Android device

To cancel JibJab subscription on Android, you need to realize that deleting the JibJab app alone won't cut it. Follow the steps below:

  1. First, open the Google Play Store. If you have multiple Google accounts, be sure you're signed into the right one.
  2. Click on menu, then go to "Subscriptions".
  3. Choose the JibJab: eCards, GIFs, & Videos subscription you wish to cancel and tap on the "Cancel Subscription" option.
  4. Finish up as directed.

Once your JibJab subscription has been removed from Google Play, your future subscriptions will be cancelled and won't be renewed anymore.

How do I remove my Card from JibJab?

Removing card details from JibJab if you subscribed directly is very tricky. Very few websites allow you to remove your card details. So you will have to make do with some few tricks before and after subscribing on websites in the future.

Before Signing up or Subscribing:

  1. Create an account on Justuseapp. signup here →
  2. Create upto 4 Virtual Debit Cards - this will act as a VPN for you bank account and prevent apps like JibJab from billing you to eternity.
  3. Fund your Justuseapp Cards using your real card.
  4. Signup on JibJab: eCards, GIFs, & Videos or any other website using your Justuseapp card.
  5. Cancel the JibJab subscription directly from your Justuseapp dashboard.
  6. To learn more how this all works, Visit here →.

After Signing Up:

  1. If you didn't use a Justuseapp Card when you subscribed, your only option is to contact JibJab directly. Get their Contact info →

How to Cancel JibJab: eCards, GIFs, & Videos Subscription on a Mac computer.

To cancel JibJab subscription on your Mac, do the following:

  1. First open the Mac App Store, then click on your name at the bottom of the sidebar.
  2. Click on the "View Information" tab at the top of the window and sign in if asked to do so.
  3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
  4. Click "Edit" beside the JibJab: eCards, GIFs, & Videos app and then click on "Cancel Subscription".

Note: Always make sure to use the exact username and ID you used to set up the subscription to manage that subscription when necessary. This is sometimes different from the Apple ID or Android brand ID you have set up.

If you don't remember your password however, contact the App for help/to reset password.

How to Cancel JibJab: eCards, GIFs, & Videos Subscription on Paypal.

To cancel your JibJab subscription on PayPal, do the following:

  1. First log into your PayPal account at .
  2. Click on the settings tab which is beside the logout option.
  3. Press "Payments" from the menu provided to you and click on "Manage Automatic Payments" in the Automatic Payments dashboard.
  4. You'll be shown a series of merchants' agreement you've transacted before. Click on "JibJab: eCards, GIFs, & Videos" or "JibJab Catapult CA LLC" to cancel.
  5. You will be shown a confirmation page. Click on the "Cancel Automatic Payments" tab to affirm that you want to stop making payments to JibJab: eCards, GIFs, & Videos.
  6. Then click "Done" on the verification page to complete the unsubscription.

What to do if you subscribed directly on JibJab's website?

Here's how to cancel your JibJab subscription when billed through a payments provider that is not the Appstore, Playstore or Paypal.

Sometimes, you may start a subscription directly on a company's website without using an extra layer of security like Paypal or Apple. To unsubscribe, you might have to sign into JibJab's website or directly reach out to their payments provider.

Generally, here are some steps you can take if you find yourself in that fix:

  1. Finding the company's information, then reach out to them directly: Get all JibJab's contact details here

  2. Visit the website of JibJab. Click to visit .

  3. Login to your account.

  4. In the menu section, look for any of the following: "Billing", "Subscription", "Payment", "Manage account", "Settings".

  5. Click the link, then follow the prompts to cancel your subscription.

How to delete JibJab account

You might have created an account on JibJab during the course of using the app. Many apps make it so easy to signup but a nightmare to delete your account. We try to make it easier but since we don't have information for every app, we can only do our best.

Generally, here are some steps you can take if you need your account deleted:

  1. Reach out directly to JibJab via Justuseapp. Get all Contact details →

  2. Send an email to [email protected] Click to email requesting that they delete your account.

  3. Check JibJab's Privacy/TOS/Support channels below for their Data-deletion/request policy and contact them:

    *Pro-tip: Once you visit any of the links above, Use your browser "Find on page" to find "@". It immediately shows the neccessary emails.

Bonus: How to Delete JibJab: eCards, GIFs, & Videos from your iPhone or Android.

Delete JibJab: eCards, GIFs, & Videos from iPhone.

To delete JibJab from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold JibJab: eCards, GIFs, & Videos until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the JibJab: eCards, GIFs, & Videos app from your phone.

Method 2:

Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.

For iOS 11 and above:

Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.

Delete JibJab: eCards, GIFs, & Videos from Android

  1. First open the Google Play app, then press the hamburger menu icon on the top left corner.
  2. After doing these, go to "My Apps and Games" option, then go to the "Installed" option.
  3. You'll see a list of all your installed apps on your phone.
  4. Now choose JibJab: eCards, GIFs, & Videos, then click on "uninstall".
  5. Also you can specifically search for the app you want to uninstall by searching for that app in the search bar then select and uninstall.

How easy is it to cancel/delete JibJab?

Our crowdsourced data from JibJab and Justuseapp users, shows that it is Very Easy to cancel a JibJab subscription.

If you haven't rated JibJab cancellation policy yet, Rate it here →.

What is JibJab: eCards, GIFs, & Videos?

Celebrating 22 years of being the #1 app for ecards and funny personalized videos! Come and see why over 84 MILLION people use JibJab to make awesome videos, GIFs and greeting cards! Become a dancing elf, pop star, cowboy, cake, animal, and more. There’s an ENDLESS amount of hilarious cards to put your face in. FAST, EASY & FUN • Take a photo of yourself (or another family member or pet!) • Select the perfect video, ecard or GIF for the occasion • Put your face in the hole, and send! MILLIONS USE JIBJAB ● The largest collection of GIFs, videos and e-greeting cards ● New content and updates all the time ● Upload pictures of the entire family to create group videos ● Instantly transform into a dancing elf, hotdog, celebrity and more! ● Share to social media or save to camera roll in one tap HOLIDAYS • Christmas • Halloween • Valentine’s Day • Mother’s Day • Father’s Day • St. Patrick’s Day • Passover • Easter • Independence Day • Thanksgiving • Hanukkah • New Years SPECIAL OCCASIONS • Relationships • Baby • Happy Birthday • Thank You • Anniversary • Get Well • Congratulations • Weddings • Graduation • Dances • Good Luck • Apology/Sorry • Cheer Up SUBSCRIPTIONS You’ll find GIFs in the JibJab app that are free to view and share. A membership provides access to make and share 1,200+ premium Ecards and Music Videos in the JibJab app and website. Payment will be charged to your iTunes Account at confirmation of purchase. Memberships autom...

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  • By Arleen Mount

    I am being charged yearly for Jib jibjab ecards and I only used this as a once off, I want this cancelled. I will be taking this further as I should never have had money taken from my account yearly.

  • By Joyce Malkowski

    I was charged and need this account cancelled immediately..........

Reported Issues: 4 Comments

By Joyce Malkowski
Apr 12 2022

I was charged and need this account cancelled immediately..........

By Therese keyes (byrne)
Mar 10 2022

Please cancel my account. Very much cannot afford it. Thank you

By Arleen Mount
Mar 25 2021

I am being charged yearly for Jib jibjab ecards and I only used this as a once off, I want this cancelled. I will be taking this further as I should never have had money taken from my account yearly.

By Stephenson Reeves
Dec 30 2020

I want to cancel jib jab account and have bank drafts from account stopped

Have a Problem with JibJab: eCards, GIFs, & Videos? Report Issue

Leave a comment:

Why should I report an Issue with JibJab: eCards, GIFs, & Videos?

  1. Pulling issues faced by users like you is a good way to draw attention of JibJab: eCards, GIFs, & Videos to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a JibJab: eCards, GIFs, & Videos customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using JibJab: eCards, GIFs, & Videos.

User reviews of JibJab

  • By Hating Fl

    All the best..

    I from time to time had issues within the app.. but it must be said that their customer service is the BEST I have encountered, EVER. They have acknowledged any issue quicker than Apple has w the $$$$$ phone of endless troubles. I bring that up in analogy as the comparison in what the phone cost/promised/resources to solve w the company size/cost/resolve at JibJab, the direct service at their company (specifically Taylar🙏🏻🎄 bless you!) is beyond admirable. A few tweaks here n there is nothing w the quality of service provided. My loyalty & kudos will forever be theirs. Thank you to all! Happy Holidays & keep the “jabs” rolling.. Your internal structure is beyond efficacious!

  • By Mike bis

    Great App! A must have!

    This app is by far the best of its kind! You can use it for free To have your or someone’s face I n a lot of fun photos but as a paid subscriber, $3.99 a month , you can place up to six people in a video or GIF for just about everything. You can sing great songs by some real stars but you don’t play the whole song so no copyright © problems. You can place you and your friends faces on a lot of famous people and sing one of their hits or a short with you doing just about anything. Very good for the price but you can use it for free and have just as much fun.

  • By Black Cat & Kismet's Mom

    Love this and Gif Jab!

    I love this app & people adore the "facially-personalized" videos I send. I do though, have to agree with some of the "content" reviews. I have 2 grandsons. I would not want them to see some of the racier things on there. It would be great to have all those rather "suggestive" ones in their own category in the listing area. It could be locked & accessed only with a password - or completely deleted! Problem solved. That said, the app is still so wonderful & can undo anyone's doldrums! The cost for one year is a great price, too. LOVE MY JIBJAB APP!

  • By Leslie Pooper


    Seems like every app these days make you start a “free” trial or pay up front. Or give you one horrible option and expect you to want to purchase more. FINALLY a fun app that doesn’t throw adds and payment options at you. It’s very simple but effective to get some good laughs. Put your dads face on a guys body who is doing a seductive dance and watch the family roar in laughter. Send your bud a funny birthday wish. This app gets it done and doesn’t demand all the baby back bullsh!t whining in return!

  • By RainFlower45

    Not worth it at all!

    This app is useless!! You pay to make these videos and your not allowed to share them on fb or anywhere else. If I pay to make the video with all MY face images and people I know images then I should be able to share them! They want you to sign in using fb to their app to see your private fb but just try sharing the video you made to your fb - you can't! And I'm paying for this! Videos I can send or share! Rip off!

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