How to Cancel Elevate

How to Cancel Elevate

Written by on 2022-04-25

We have made it super easy to cancel Elevate - Brain Training subscription
at the root to avoid any and all mediums "Elevate, Inc." (the developer) uses to bill you.
Now let us get into the crux of this guide.


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Complete Guide to Cancel and Delete Elevate - Brain Training

There are a few things you must do and know before canceling subscriptions. They are:

  1. Check the Terms, Service policy or Privacy policy of Elevate to know if they support self-serve subscription cancellation or account deletion:
  2. Once you subscribe to a plan and you don't cancel it manually like you subscribed, that plan will renew automatically because you gave the permission.
  3. When you subscribe for a trial period and then you cancel, you run the risk of losing that trial content altogether.
  4. You must remember to manually cancel a subscription 24 hours before the trial period ends.

We have made it super easy to cancel Elevate - Brain Training subscription at the root to avoid any and all mediums "Elevate, Inc." (the developer) uses to bill you. Now let us get into the crux of this guide.



   

How to Cancel Elevate - Brain Training Subscription on your iPhone or iPad.

  1. First, open the settings app and tap on your name.
  2. Then, tap on the "Subscriptions" tab.
    (Note that you might not automatically see this tab. In that case, tap on iTunes & Appstore)
  3. Next, tap on your Apple ID. View Apple ID then sign in and scroll down to the "Subscriptions" button.
  4. Next, tap on Elevate (subscription) you want to review.
  5. Now, Tap on Cancel.
    (Note that if you don't see a "Cancel Subscription" button for Elevate - Brain Training, then it's definitely canceled already. It won't be renewed anymore).



How to Cancel Elevate - Brain Training Subscription on your Android device

To cancel Elevate subscription on Android, you need to realize that deleting the Elevate app alone won't cut it. Follow the steps below:

  1. First, open the Google Play Store. If you have multiple Google accounts, be sure you're signed into the right one.
  2. Click on menu, then go to "Subscriptions".
  3. Choose the Elevate - Brain Training subscription you wish to cancel and tap on the "Cancel Subscription" option.
  4. Finish up as directed.

Once your Elevate subscription has been removed from Google Play, your future subscriptions will be cancelled and won't be renewed anymore.



How do I remove my Card from Elevate?

Removing card details from Elevate if you subscribed directly is very tricky. Very few websites allow you to remove your card details. So you will have to make do with some few tricks before and after subscribing on websites in the future.

Before Signing up or Subscribing:

  1. Create an account on Justuseapp. signup here →
  2. Create upto 4 Virtual Debit Cards - this will act as a VPN for you bank account and prevent apps like Elevate from billing you to eternity.
  3. Fund your Justuseapp Cards using your real card.
  4. Signup on Elevate - Brain Training or any other website using your Justuseapp card.
  5. Cancel the Elevate subscription directly from your Justuseapp dashboard.
  6. To learn more how this all works, Visit here →.

After Signing Up:

  1. If you didn't use a Justuseapp Card when you subscribed, your only option is to contact Elevate directly. Get their Contact info →


How to Cancel Elevate - Brain Training Subscription on a Mac computer.

To cancel Elevate subscription on your Mac, do the following:


  1. First open the Mac App Store, then click on your name at the bottom of the sidebar.
  2. Click on the "View Information" tab at the top of the window and sign in if asked to do so.
  3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
  4. Click "Edit" beside the Elevate - Brain Training app and then click on "Cancel Subscription".

Note: Always make sure to use the exact username and ID you used to set up the subscription to manage that subscription when necessary. This is sometimes different from the Apple ID or Android brand ID you have set up.

If you don't remember your password however, contact the App for help/to reset password.


How to Cancel Elevate - Brain Training Subscription on Paypal.

To cancel your Elevate subscription on PayPal, do the following:

  1. First log into your PayPal account at www.paypal.com .
  2. Click on the settings tab which is beside the logout option.
  3. Press "Payments" from the menu provided to you and click on "Manage Automatic Payments" in the Automatic Payments dashboard.
  4. You'll be shown a series of merchants' agreement you've transacted before. Click on "Elevate - Brain Training" or "Elevate, Inc." to cancel.
  5. You will be shown a confirmation page. Click on the "Cancel Automatic Payments" tab to affirm that you want to stop making payments to Elevate - Brain Training.
  6. Then click "Done" on the verification page to complete the unsubscription.



What to do if you subscribed directly on Elevate's website?

Here's how to cancel your Elevate subscription when billed through a payments provider that is not the Appstore, Playstore or Paypal.

Sometimes, you may start a subscription directly on a company's website without using an extra layer of security like Paypal or Apple. To unsubscribe, you might have to sign into Elevate's website or directly reach out to their payments provider.

Generally, here are some steps you can take if you find yourself in that fix:

  1. Finding the company's information, then reach out to them directly: Get all Elevate's contact details here

  2. Visit the website of Elevate. Click to visit .

  3. Login to your account.

  4. In the menu section, look for any of the following: "Billing", "Subscription", "Payment", "Manage account", "Settings".

  5. Click the link, then follow the prompts to cancel your subscription.


How to delete Elevate account

You might have created an account on Elevate during the course of using the app. Many apps make it so easy to signup but a nightmare to delete your account. We try to make it easier but since we don't have information for every app, we can only do our best.


Generally, here are some steps you can take if you need your account deleted:

  1. Reach out directly to Elevate via Justuseapp. Get all Contact details →

  2. Send an email to [email protected] Click to email requesting that they delete your account.

  3. Check Elevate's Privacy/TOS/Support channels below for their Data-deletion/request policy and contact them:

    *Pro-tip: Once you visit any of the links above, Use your browser "Find on page" to find "@". It immediately shows the neccessary emails.



Bonus: How to Delete Elevate - Brain Training from your iPhone or Android.


Delete Elevate - Brain Training from iPhone.

To delete Elevate from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold Elevate - Brain Training until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the Elevate - Brain Training app from your phone.

Method 2:

Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.

For iOS 11 and above:

Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.


Delete Elevate - Brain Training from Android

  1. First open the Google Play app, then press the hamburger menu icon on the top left corner.
  2. After doing these, go to "My Apps and Games" option, then go to the "Installed" option.
  3. You'll see a list of all your installed apps on your phone.
  4. Now choose Elevate - Brain Training, then click on "uninstall".
  5. Also you can specifically search for the app you want to uninstall by searching for that app in the search bar then select and uninstall.


How easy is it to cancel/delete Elevate?

Our crowdsourced data from Elevate and Justuseapp users, shows that it is Very Easy to cancel a Elevate subscription.

If you haven't rated Elevate cancellation policy yet, Rate it here →.



What is Elevate - Brain Training?

Apple's App of the Year 50 million users 4.8 rating from 250k+ 5-star reviews Elevate is a brain training program designed to improve your mind’s focus, memory, speaking abilities, processing speed, math skills, and more. Each person is provided with a personalized training program that adjusts over time to maximize results. The more you train with Elevate, the more you’ll improve critical cognitive skills that are proven to boost productivity, earning power, and self-confidence. 90%+ report improved vocabulary, math skills, and overall mental sharpness when they frequently use Elevate. IN THE NEWS “Elevate comes out ahead” in the battle of the brain training apps. - CNET Elevate is a “cognitive pick-me-up” with games that are “good for mental breaks throughout the workday.” - Washington Post FEATURES • 40+ Brain Training Games: Improve your critical cognitive skills like focus, memory, processing, math, precision, and comprehension with 40+ brain training games. • Performance Tracking: Measure your performance against yourself and others. Weekly reports that highlight your key accomplishments and opportunities are delivered once per week. • Personalized Workouts: Customize your daily training focus and choose between 3 and 5 games. Get personalized daily workouts that include the skills you need most. • Adaptive Progression: Train your brain with adaptive difficulty progression that ensures your experience is challenging. • Workout Calendar: Track your streaks and st...



Stop ridiculous app charges!


Stop apps from taking your money without permission. Protect yourself! Get a Justuseapp Card and keep your subscriptions in check today.





Comments


  • By Whitney

    I have an account on a different email ([email protected]) and I had a subscription from 2020 that I had canceled. However now when I am trying to resubscribe it keeps saying something went wrong and that it is already tied to that account. However I am being charged for it.




  • By Kevin

    This app is crap. Do t download it. You will be charged $42.00 even if you cancel it with the "crowd-sourced as easy" cancellation policy. Just another useless app trying to rip you off before you realize it.




  • By Paul Best

    I’ve had an email saying I’m being charged a subscription for ‘Elevate’app. I’ve tried to cancel but nothing works and I haven’t got a clue what Elevate app is.
    Could you cancel the subscription for me please?
    Thank you very much.
    Paul Best.




  • By Whitney

    I got an email saying my free trial ends in 2 days. I literally deleted this app years ago and had to look up what this was. I can’t figure out how to cancel. Please do not charge me and help me cancel everything. Thanks.




  • By Mark

    I received the same email as other reports posted on this forum on today's date, stating I will be charged if I don't cancel Elevate subscription by 29 July. Last used the app over two years ago. I checked in Settings on my phone and don't have a subscription with Elevate, so I'm wondering if the email has been sent due to some kind of glitch.




  • By Heidi

    This app feels like a scam. I made a free account, no subscription, years ago and haven't used it since 2020. Now, today at 3:31am, I have received an email stating that my "free 7-day trial" is ending soon... what? I haven't touched it in years. Is that the play? Lure people into a "free account" but then pull them up years later to claim a free trial sub that nobody signed up for?

    I better not be charged. I have sent an email to "cancel" my so called subscription and I am asking again. I do not have a sub but if somehow it is registered as one in your database, please

    Cancel my subscription and also I'd like for you to Delete my account and any accounts that may be attached. Thanks.




  • By Leticia Groom

    I, too, received an email saying unless I cancel my subscription. (By clicking “here”) I’d be charged in 2 days. I don’t click links in emails I receive. I never subscribed and do not want your app. Whatever you claim my involvement is with this app is an error and should be cancelled. Do not charge me for this app I never used.





Reported Issues: 19 Comments

By Leticia Groom
Jul 27 2022

I, too, received an email saying unless I cancel my subscription. (By clicking “here”) I’d be charged in 2 days. I don’t click links in emails I receive. I never subscribed and do not want your app. Whatever you claim my involvement is with this app is an error and should be cancelled. Do not charge me for this app I never used.



By Geoff Lord
Jul 27 2022

Further to my earlier message, I emailed Elevate for clarification. They replied immediately confirming their mistake in forwarding the emails and apologising for their error.



By Christine Baldock
Jul 27 2022

Like many others today I have received an email saying my free trial ends in 2 days and then will be charged. I have never signed up with Elevate nor do I have the app, so no way can you take any payment



By Geoff Lord
Jul 27 2022

I’ve received the same email this afternoon that others have indicating that I would be charged in 2 days as my free trial had ended. I can’t remember having ever downloading this app, and I certainly have no interest in subscribing to it.



By Heidi
Jul 27 2022

This app feels like a scam. I made a free account, no subscription, years ago and haven't used it since 2020. Now, today at 3:31am, I have received an email stating that my "free 7-day trial" is ending soon... what? I haven't touched it in years. Is that the play? Lure people into a "free account" but then pull them up years later to claim a free trial sub that nobody signed up for?

I better not be charged. I have sent an email to "cancel" my so called subscription and I am asking again. I do not have a sub but if somehow it is registered as one in your database, please

Cancel my subscription and also I'd like for you to Delete my account and any accounts that may be attached. Thanks.



By Mark
Jul 27 2022

I received the same email as other reports posted on this forum on today's date, stating I will be charged if I don't cancel Elevate subscription by 29 July. Last used the app over two years ago. I checked in Settings on my phone and don't have a subscription with Elevate, so I'm wondering if the email has been sent due to some kind of glitch.



By Kylie Hunter
Jul 27 2022

I've received a message stating I will be charged in 2 days. I've never seen this app. I do not give permission to have a subscription or for money to be paid to you. Please remove me from your list before said subscription date. I do not have your app. Thank you



By Maria
Jul 27 2022

I want to cancel my free subscription too before it runs out on the 29 July - the link does not take me to any useful way of doing this. I really don't want to renew my subscription membership either.



By Paul Best
Jul 27 2022

I’ve had an email saying I’m being charged a subscription for ‘Elevate’app. I’ve tried to cancel but nothing works and I haven’t got a clue what Elevate app is.
Could you cancel the subscription for me please?
Thank you very much.
Paul Best.



By margaret brewster
Jul 27 2022

I want to cancel my free subscription before it runs out on the 29 July - the link does not take me to any useful way of doing this. I DO NOT WISH TO RENEW MY SUBSCRIPTION!



By Peggy Trowbridge
Jul 15 2022

I signed up for a free trial and do not want a subscription. I believe my free trial has expired and I have tried to cancel. I have tried to follow instructions from various places and they do not work. Usually because I am given a step I cannot do. Can you help me cancel my trial and not subscribe? Thanks for your assistance. Please contact me when this has been taken care of.



By Denise prendergast
Jun 05 2022

I want to cancel my subscription. Please cancel and send confirmation.

Thanks



By Ursula Nicol
Nov 15 2021

I want to cancel it but they keep wanting to bill me. There doesn’t seem to be a cancellation option.



By Debra Hedrick
Oct 21 2021

I want to cancel my free trail. I am within the 7 day period.



By Jean Hutcheson
Oct 11 2021

I had the 7 day TRIAL. I DO NOT want Elevate. Please delete my Account and DO NOT bill me.



By jean gard
Oct 08 2021

I signed up for a seven day trial. I don't want to continue. Please do NOT bill me and please delete my account. thank you.



By Kevin
Aug 06 2021

This app is crap. Do t download it. You will be charged $42.00 even if you cancel it with the "crowd-sourced as easy" cancellation policy. Just another useless app trying to rip you off before you realize it.



By Elaine Devereaux
May 23 2021

Hello, I did not realize Elevate was renewed. I didn’t want it. I want it removed from my iPhone now so that doesn’t happen again. Please advise me how to do that
Thank you
Elaine



By Wangui
Apr 21 2021

I want to delete y account.





Have a Problem with Elevate - Brain Training? Report Issue

Leave a comment:



Why should I report an Issue with Elevate - Brain Training?

  1. Pulling issues faced by users like you is a good way to draw attention of Elevate - Brain Training to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Elevate - Brain Training customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Elevate - Brain Training.


User reviews of Elevate


  • By MSOE BioE
    5

    Fun training, valuable skills

    As an engineering student, I can attest to many a long research paper, and timed physics and calculus exams. Often in the solving of complex thermodynamics, you would find that some of the most annoying, time consuming operations could be alleviated by a stronger, faster mental math skill set. I have spent entire nights (without sleeping) poring over long research papers, attempting to catch mistakes and condense and clarify my work. These games are very basic, fun, and effective. I feel that this app has the potential for further development, and could easily become part of the tool set of an aspiring engineer. They speed train the basics, so that you have more time and energy to focus on the tough stuff. I'm a bit intrigued by how the ratings are calculated, as I reached the 80% percentile in math within my 3rd day of using it. Do you guys think to account for the people who get the app, play for one day and then never use it again? Or maybe I'm just smart. Idk. Great app to try for the free trial, not sure if I'll pay for it though. I'll be keeping my eye on its development for sure though



  • By C.Q 510
    5

    Practically Amazing!

    I have not used many apps or programs similar to this that “train your brain”, and am fairly new to this application. But dang, (am not going to curse), this application so far is incredible! It is so practical and useful to daily life, honestly this type of format should be used in the public school systems. It is engaging, looks beautiful and clean, and has great motivating features such as the slot-machine sounds(which if you have been to vegas feel pretty rewarding lol). Overall this has to be one of the best applications i have used to date, which makes the yearly payment absolutely worth it if you find developing your mind in practical way useful. 9.9/10 so far. (Hope this application continues to grow and develop, and reaches a greater scale than where it is currently at.) Also for you guys that have read all the way till the end, wait for the “cheaper algorithm” to kick in. (Not sure what needs to be done, but diminishing use, sucking more, skipped lessons, non-finished days as time goes on, but continual use without upgrading may be the key) Get Learning! Yay.



  • By Rod TC
    5

    Excellent way to start your day

    I start my day using this app during breakfast, it puts me in a good mood to take any challenge. It’s hard to attest (even on a scientific level) whether it makes you more intelligent or not, but it definitely helps you understand and be more conscious, concise and articulated with language; it also helps you understand how your own mind memorizes or focuses best, and learn techniques for quick mathematical processing. After using this app (on and off I must admit) for the last two years, I’ve found I’m more assertive at choosing my words and learning new ones without having to look them up in a dictionary (thanks to etymologies,) be more present when listening to a process or people’s names, and have also became really good at quick math calculations which come really handy for business casual conversations. I’d define it as oil for your brain that keeps things sharp while setting you up for the day by successfully completing a few tasks in the morning 👌🏻.



  • By AskateFdn
    5

    Great for memory loss patients

    I have hemorrhaging on my brain due to a medication given during an open heart surgery. Over the years my brain has regressed into memory loss. My brain function declined in many areas. Comprehension, articulate, process, and the list goes on. As a young mom I was told that I was at risk for early onset Alzheimer’s and dementia by the time I was in my 50’s. I’ve been on a journey to bring all pieces of the healing puzzle together which includes medical guidance, nutrition, exercise, spiritual aspects, and exercising my brain through reading, apps, etc. Elevate has been my top go-to app when it comes to exercising my brain and regaining basic skills one uses with the brain every day. This app is an important factor for mental health and keeping memory issues at a stand still. Anyone suffering from memory loss that affects the intellect will highly benefit from this app. Even if you consider your memory issues ‘mommy brain’, you need to exercise your brain and keep it sharp.



  • By CraftyChick22
    5

    Beautiful app with very sophisticated learning algorithms

    This app is so beautiful!!! I love the animations, the gamification and all the metrics you can track. It’s so well thought out. It’s the best app I have ever used.... seriously. I’m actually learning and getting better at editing. It’s a great mental workout for my bus ride to work. It has only been a little over a week and I’m already seeing improvements in my reading and editing abilities. I’m still on the trial but definitely going to sign up for the membership. It helps me so much with my design work. It’s a great way to work on my listening skills and memory. I have tried other apps like this in the past but never before have I come across one that was so sophisticated and with skills I can instantly apply to my life. I’m an app designer myself and wanted to give a shout out to the design team that this a freakin work of art! Keep up the good work!!! The team behind this app is crushing it! Every day you inspire me!




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