How to Cancel HomeGoods

I used to live in Massachusetts and we had lots of stores there. When I moved back to Va there were no stores here! Then they started opening stores and I finally got to go to our this app in Christiansburg! I got mirrors, rugs and washcloths! Things I needed but couldn’t afford from other stores! Such a Blessing!! Thank you for opening our store!!❤️

We all can agree that Home Goods is an exceptionally intriguing store that has a rewarding shopping experience because of the assortments of finds for the home and gifting in this store. You never get board since there is always something new and different brought in most everyday. However, the app is failing in that experience. This app relies on store employees to post. Not only are just a few items 2-5 items in the a.m. and p.m., those things being posted are not even all the eye catching of their goods. It is nice that they allow customers to post items themselves such as their finds, but it’s rear as there may not as many people willing to spend time to document & share what they find or see. I on the other hand am constantly posting things I see in store (Temecula & Menifee, Ca stores) that I have no room or budget to afford so then feel that someone else would benefit from such a find, therefore I post. I am a decorator at heart and have a keen eye for things and placement. Maybe I could be a “tastemaker” for this app🤔 Three stars for the apps potential!

It’s unfortunate that this company is unable to provide a better online experience. If you are going to have the employees take photos of items, please put a standard on what should be photographed, the quality of the photo and be consistent with when the photos will be posted. The photos on the app are not intriguing enough to actually bring people in the store. They merchandise being captured and the quality of the photo is just meh. However when you go in the store, the experience is great. Store experience and online experience should not be so different.

I got this thinking that I could browse the items in the store and buy what I want. No. It is basically a blog of pictures of things that people posted and there is zero information on the things posted. The store has the potential to make an app that a customer might want to use instead of driving from store to store to find things that they might have wanted to get when they saw them, but didn’t and then when they went back, the item was gone. But might very well be in another store. That’s what I was hoping this would be like. But, it is not. If that’s what you we’re hoping for too, this is not the app for you.

The latest update to this app is horrible. The pictures are too small, first time user features pop up with every use. I don’t understand why companies feel they need to change or update something that works well. I am fortunate that the person in charge of posting pictures from the local store, updates the photos early in the day and shows a variety of items. Definitely not accessing the app every morning like I used to, it’s a shame.

I won't to cancel my home goods accepted email [email protected]@redacted