How to Cancel Capital City Bank

How to Cancel Capital City Bank

Written by on 2022-09-20

We have made it super easy to cancel Capital City Bank Mobile subscription
at the root to avoid any and all mediums "Capital City Bank" (the developer) uses to bill you.
Now let us get into the crux of this guide.

How Easy is it to Cancel Capital City Bank?


Complete Guide to Cancel and Delete Capital City Bank Mobile

A few things to note and do before cancelling:

  1. Subscribing to a plan and not cancelling it manually will result in the plan auto-renewing.
  2. Cancelling a subscription during a free trial may result in losing the trial account.
  3. You must always cancel a subscription at least 24 hours before the trial period ends.


How to Cancel Capital City Bank Mobile Subscription on iPhone or iPad:

  1. Open Settings » ~Your name~ » and click "Subscriptions".
  2. Click the Capital City Bank (subscription) you want to review.
  3. Click Cancel.

How to Cancel Capital City Bank Mobile Subscription on Android Device:

  1. Open your Google Play Store app.
  2. Click on Menu » "Subscriptions".
  3. Tap on Capital City Bank Mobile (subscription you wish to cancel)
  4. Click "Cancel Subscription".

How to Cancel Capital City Bank Mobile Subscription on a Mac computer:

  1. Goto your Mac AppStore, Click ~Your name~ (bottom sidebar).
  2. Click "View Information" and sign in if asked to.
  3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
  4. Click "Edit" beside the Capital City Bank Mobile app and then click on "Cancel Subscription".

How to Cancel Capital City Bank Mobile Subscription on Paypal:

To cancel your Capital City Bank subscription on PayPal, do the following:

  1. Login to .
  2. Click "Settings" » "Payments".
  3. Next, click on "Manage Automatic Payments" in the Automatic Payments dashboard.
  4. You'll see a list of merchants you've subscribed to. Click on "Capital City Bank Mobile" or "Capital City Bank" to cancel.

What to do if you Subscribed directly on Capital City Bank's Website:

  1. Reach out to Capital City Bank - the company behind Capital City Bank directly: Get all Capital City Bank's contact details here

  2. Visit Capital City Bank website: Click to visit .

  3. Login to your account.
  4. In the menu section, look for any of the following: "Billing", "Subscription", "Payment", "Manage account", "Settings".
  5. Click the link, then follow the prompts to cancel your subscription.

How to delete Capital City Bank account:

  1. Reach out directly to Capital City Bank via Justuseapp. Get all Contact details →

  2. Send an email to [email protected] Click to email requesting that they delete your account.

Delete Capital City Bank Mobile from iPhone:

To delete Capital City Bank from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold Capital City Bank Mobile until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the Capital City Bank Mobile app.

Delete Capital City Bank Mobile from Android:

  1. Open your GooglePlay app and goto the menu.
  2. Click "My Apps and Games" » then "Installed".
  3. Choose Capital City Bank Mobile, » then click "Uninstall".


Capital City Bank Mobile enables clients to use their iPhone or iPad any time and from anywhere to view account balances, transaction history and alerts, as well as initiate account transfers and pay bills. Online banking from Capital City Bank is a free service** that supports all account types including checking, savings, money market, certificates of deposit and loans. **iPhone and iPad wireless service providers' rates may apply for connectivity and usage.

Reviews & Common Issues: 5 Comments

By TommyT1325

5 out of 5

Real life review here for the doubters. This app is everything you’d need to keep up with transactions and any questions. We have real life bankers that you can chat with pretty often. I wish they will make it 24hour bank chat. Also if you need your routing, or account number it’s in there as well save a lot of trips to the bank with this app: it’s Clutch 🤟🏾

By ronandlinda


Love this banking app except for the change in bill pay. Loved it when I could type in amounts for all bills then hit pay once and they’d all be scheduled. Now you have to hit pay individually then return to the beginning of the pay bills screen and scroll through each time. A little awkward but I love the app.

By SandiN3112017


The only thing I would like changed is the display of what time a transaction took place. Like sometimes the certain store may be a normal place, however to have the time displayed that it happened would be very helpful as to wether I or my husband what’s actually there at that time.


More than five years

I have banked with capital city for more than five years. I’ve always had exceptional service. The tellers are always amazingly nice. This app has help me several times. The customer service representatives that answer the chat are always super polite and very knowledgeable. I enjoy using this app very much.

By RachelRN88

Great mobile banking app

This app is awesome and saves me a lot of trips to the bank. I rarely have problems with it and have been using it for years. I like how you can transfer money between accounts and use the mobile deposit feature. I recommend this app!

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