How to Cancel Banfield Pet Hospital

How to Cancel Banfield Pet Hospital

Written by on 2020-12-22

We have made it super easy to cancel Banfield Pet Hospital subscription
at the root to avoid any and all mediums "Banfield Pet Hospital" (the developer) uses to bill you.
Now let us get into the crux of this guide.

How does Banfield Pet Hospital's Cancellation Policy make you feel?

Complete Banfield Pet Hospital Cancellation and Delete Guide

Table of Contents:

  1. Cancel on Iphone
  2. Cancel on Android
  3. Cancel on Mac
  4. Cancel via Paypal
  5. Cancel on Website
  6. Delete Account
  7. Delete App on Iphone
  8. Delete App on Android
  9. Cancellation Policy

There are a few things you must know about cancelling subscriptions. They include the following:

  1. Once you subscribe to a plan and you don't cancel it manually like you subscribed, that plan will renew automatically because you gave the permission.
  2. When you subscribe for a trial period and then you cancel, you run the risk of losing that trial content altogether.
  3. You must remember to manually cancel a subscription 24 hours before the trial period ends.

We have made it super easy to cancel Banfield Pet Hospital subscription at the root to avoid any and all mediums "Banfield Pet Hospital" (the developer) uses to bill you. Now let us get into the crux of this guide.


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How to Cancel Banfield Pet Hospital Subscription on your iPhone or iPad.

  1. First, open the settings app and tap on your name.
  2. Then, tap on the "Subscriptions" tab.
    (Note that you might not automatically see this tab. In that case, tap on iTunes & Appstore)
  3. Next, tap on your Apple ID. View Apple ID then sign in and scroll down to the "Subscriptions" button.
  4. Next, tap on Banfield Pet Hospital (subscription) you want to review.
  5. Now, Tap on Cancel.
    (Note that if you don't see a "Cancel Subscription" button for Banfield Pet Hospital, then it's definitely canceled already. It won't be renewed anymore).

How to Cancel Banfield Pet Hospital Subscription on your Android device

To cancel Banfield Pet Hospital subscription on Android, you need to realize that deleting the Banfield Pet Hospital app alone won't cut it. Follow the steps below:

  1. First, open the Google Play Store. If you have multiple Google accounts, be sure you're signed into the right one.
  2. Click on menu, then go to "Subscriptions".
  3. Choose the Banfield Pet Hospital subscription you wish to cancel and tap on the "Cancel Subscription" option.
  4. Finish up as directed.

Once your Banfield Pet Hospital subscription has been removed from Google Play, your future subscriptions will be cancelled and won't be renewed anymore.

How to Cancel Banfield Pet Hospital Subscription on a Mac computer.

To cancel Banfield Pet Hospital subscription on your Mac, do the following:

  1. First open the Mac App Store, then click on your name at the bottom of the sidebar.
  2. Click on the "View Information" tab at the top of the window and sign in if asked to do so.
  3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
  4. Click "Edit" beside the Banfield Pet Hospital app and then click on "Cancel Subscription".

Note: Always make sure to use the exact username and ID you used to set up the subscription to manage that subscription when necessary. This is sometimes different from the Apple ID or Android brand ID you have set up.

If you don't remember your password however, contact the App for help/to reset password.

How to Cancel Banfield Pet Hospital Subscription on Paypal.

To cancel your Banfield Pet Hospital subscription on PayPal, do the following:

  1. First log into your PayPal account at .
  2. Click on the settings tab which is beside the logout option.
  3. Press "Payments" from the menu provided to you and click on "Manage Automatic Payments" in the Automatic Payments dashboard.
  4. You'll be shown a series of merchants' agreement you've transacted before. Click on "Banfield Pet Hospital" to cancel.
  5. You will be shown a confirmation page. Click on the "Cancel Automatic Payments" tab to affirm that you want to stop making payments to Banfield Pet Hospital.
  6. Then click "Done" on the verification page to complete the unsubscription.

What to do if your subscribed directly on Banfield Pet Hospital's website?

Here's how to cancel your Banfield Pet Hospital subscription when billed through a payments provider that is not the Appstore, Playstore or Paypal.

Sometimes, you may start a subscription directly on a company's website without using an extra layer of security like Paypal or Apple. To unsubscribe, you might have to sign into Banfield Pet Hospital's website or directly reach out to the payments provider.

Generally, here are two steps you can take if you find yourself in that fix:

  1. Finding the company's information, then reaching out. Contact Banfield Pet Hospital here →
  2. If the company has an app they developed in the Appstore, you can try contacting Banfield Pet Hospital (the app developer) for help through the details of the app.

How to delete Banfield Pet Hospital account

You might have created an account on Banfield Pet Hospital during the course of using the app. Many apps make it so easy to signup but a nightmare to delete your account. We try to make it easier but since we don't have information for every app, we can only do our best.

Generally, here are some steps you can take if you need your account deleted:

  1. Reach out directly to Banfield Pet Hospital via Justuseapp. Get all Contact details →

Bonus: How to Delete Banfield Pet Hospital from your iPhone or Android.

Delete Banfield Pet Hospital from iPhone.

To delete Banfield Pet Hospital from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold Banfield Pet Hospital until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the Banfield Pet Hospital app from your phone.

Method 2:

Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.

For iOS 11 and above:

Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.

Delete Banfield Pet Hospital from Android

  1. First open the Google Play app, then press the hamburger menu icon on the top left corner.
  2. After doing these, go to "My Apps and Games" option, then go to the "Installed" option.
  3. You'll see a list of all your installed apps on your phone.
  4. Now choose Banfield Pet Hospital, then click on "uninstall".
  5. Also you can specifically search for the app you want to uninstall by searching for that app in the search bar then select and uninstall.

Stop ridiculous charges!!!

Prevent apps from taking your money without permission, protect yourself! Get a free virtual credit card for free-trial subscriptions.

Get yours now →

Banfield Pet Hospital's Cancellation Policy.

Our crowdsourced data from Banfield Pet Hospital and Justuseapp users, shows that it is Unknown: Awaiting ratings to cancel a Banfield Pet Hospital subscription.

Have you rated? If you haven't rated Banfield Pet Hospital, Rate it here →.

What is Banfield Pet Hospital?

The Banfield Pet Hospital app gives you easy access to your pet’s profile along with helpful tools and advice right at your fingertips! ----- Vet Chat 24/7 Support Pet health concerns? Live chat with a real vet -- anytime, anywhere. Mobile Appointment Scheduling In-app scheduling makes planning your pet’s next visit a breeze. Pet Highlights Add and manage pet photos, access wellness plan details, track your pet's vaccine due dates, access weight trends over time, review payment information and more. Pet Timeline Track your pet’s healthcare history through detailed summaries of past visits and helpful info on upcoming appointments. ----- At Banfield Pet Hospital, we’re redefining the future of pet care to make A Better World For Pets. Every day, our 3,600 veterinarians and 17,000 associates work to strengthen the bond between pets and their humans. Across our 1,000+ hospitals in the U.S. and Puerto Rico, we treat every pet that walks through our doors as if it’s our own.

Have a Problem with Banfield Pet Hospital? Report Issue

Leave a comment:

Why should I report an Issue with Banfield Pet Hospital?

  1. Pulling issues faced by users like you is a good way to draw attention of Banfield Pet Hospital to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Banfield Pet Hospital customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Banfield Pet Hospital.

User reviews of Banfield Pet Hospital

  • By spaceplanner


    I see a lot of people stating that Bandfield is a subsidiary of Pet Smart. Well, it’s not. Banfield is owned by Mars. It is just convenient to rent a retail space inside a pet store. I have been a customer for 14 years now in 2 different states. Banfield may not be for everyone, I find it convenient and have had 4 pets enrolled at a time. Do I have a preference for doctors, of course, I do. You can tell whose is just looking at numbers and who is in the profession for the animals. Just recently moved to a different town and made an appointment for one of my fur babies and was delighted with the veterinarian and her staff.

  • By McRaynor

    Love Banfield Hate the App

    The concept of this app is a great one but I’ve never been able to complete a task using it. I’m either logged out, submissions get stuck in process, I can’t log in, or the app just shuts down. I’ve tried scheduling appointments through the app several times and have never been successful. More time was wasted attempting to use the app than it would have taken to call. I can’t rely on using the vaccine record feature because the app is so unpredictable. This app could be so convenient if it would work properly.

  • By Nope Nope Noooope

    Banfield clearly investing in the app

    I rarely write reviews but this app has come a long way, adding 24/7 vet chat and making the appointment process 100% online (previously they’d have to call you back to confirm) and ability to easily add to the appointment to your calendar. So clearly the powers that be at Banfield have decided that investing in mobile (and web) is a priority and have hired a solid app dev team/shop. Well done! One small bug: image uploads in the vet chat doesn’t work (ios 13.1.2 on iphone 11 pro), but email workaround does the trick.

  • By ms.katiee

    In love for years!

    I have been taking my pets to Banfield for at least 5 years. When I found out about their app, it made my life a lot easier. I was able to request an appointment, check my pet's lab work results, view her medical history, and so much more. The only problem I have is appointment setting. You are able to request, but it isn't guaranteed. I feel they should display only available times and dates. Minor fix. I still highly recommend this app.

  • By DogMomMissy


    Our vet is amazing! I took them to Banfield when it was at Petsmart, and love the new office. They have been so welcoming, fantastic and caring with both my fur babies. Their Optimum Wellness Plan is a MUST for any pet owner. I am so happy with it. 24/7 vet chat, routine vaccines, unlimited office visits. It has truly helped us! The App is wonderful. Schedule your visits, vet chat, and keep up to date with your pets records. It’s easy to pull up your pets records for the Groomers. It has it’s own section just for that. Fantastic! 💕💕💕🐾🐾🐾 5 PAWS ALL THE WAY!

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