How to Cancel Virgin Pulse

How to Cancel Virgin Pulse

Written by on 2022-09-26

We have made it super easy to cancel Virgin Pulse subscription
at the root to avoid any and all mediums "Virgin Pulse, Inc" (the developer) uses to bill you.
Now let us get into the crux of this guide.

How Easy is it to Cancel Virgin Pulse?


Complete Guide to Cancel and Delete Virgin Pulse

A few things to note and do before cancelling:

  1. Subscribing to a plan and not cancelling it manually will result in the plan auto-renewing.
  2. Cancelling a subscription during a free trial may result in losing the trial account.
  3. You must always cancel a subscription at least 24 hours before the trial period ends.


How to Cancel Virgin Pulse Subscription on iPhone or iPad:

  1. Open Settings » ~Your name~ » and click "Subscriptions".
  2. Click the Virgin Pulse (subscription) you want to review.
  3. Click Cancel.

How to Cancel Virgin Pulse Subscription on Android Device:

  1. Open your Google Play Store app.
  2. Click on Menu » "Subscriptions".
  3. Tap on Virgin Pulse (subscription you wish to cancel)
  4. Click "Cancel Subscription".

How to Cancel Virgin Pulse Subscription on a Mac computer:

  1. Goto your Mac AppStore, Click ~Your name~ (bottom sidebar).
  2. Click "View Information" and sign in if asked to.
  3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
  4. Click "Edit" beside the Virgin Pulse app and then click on "Cancel Subscription".

How to Cancel Virgin Pulse Subscription on Paypal:

To cancel your Virgin Pulse subscription on PayPal, do the following:

  1. Login to .
  2. Click "Settings" » "Payments".
  3. Next, click on "Manage Automatic Payments" in the Automatic Payments dashboard.
  4. You'll see a list of merchants you've subscribed to. Click on "Virgin Pulse" or "Virgin Pulse, Inc" to cancel.

What to do if you Subscribed directly on Virgin Pulse's Website:

  1. Reach out to Virgin Pulse, Inc - the company behind Virgin Pulse directly: Get all Virgin Pulse's contact details here

  2. Visit Virgin Pulse website: Click to visit .

  3. Login to your account.
  4. In the menu section, look for any of the following: "Billing", "Subscription", "Payment", "Manage account", "Settings".
  5. Click the link, then follow the prompts to cancel your subscription.

How to delete Virgin Pulse account:

  1. Reach out directly to Virgin Pulse via Justuseapp. Get all Contact details →

  2. Send an email to [email protected] Click to email requesting that they delete your account.

Delete Virgin Pulse from iPhone:

To delete Virgin Pulse from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold Virgin Pulse until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the Virgin Pulse app.

Delete Virgin Pulse from Android:

  1. Open your GooglePlay app and goto the menu.
  2. Click "My Apps and Games" » then "Installed".
  3. Choose Virgin Pulse, » then click "Uninstall".


The free Virgin Pulse app lets you access your company’s wellbeing program. Get all the core features at your fingertips for on-the-go healthy living: • Track your steps, active minutes, calories burned, and sleep • Track your program rewards and progress to the next milestone • Sync your Max Buzz™ activity tracker to rack up points (must have Bluetooth 4.0 on your phone) • Connect tons of other devices & apps for automatic tracking • Easily sync your iPhone or Apple Watch steps • Share your Virgin Pulse stats with Apple’s Health app • And so much more! Let the journey to a healthier, happier you begin. It’s going to be epic. Virgin Pulse integrates with the Apple Health app. This lets you share your iPhone steps, Apple Watch steps, and exercise and energy data with Virgin Pulse. We use this data to help you track your activity in the platform. Virgin Pulse supports iOS 12.0 and higher.

Reviews & Common Issues: 5 Comments

By Lil Road dog 1988

Love it, love it, love it.

I started using the virgin pulse app over a year and a half ago. It is by far the best thing I could have done. Once I ordered my first activity tracker I wasn’t sure what to expect. After the first month I noticed that I would constantly check it and see how I was doing throughout the day. When you check your tracker you are more aware of what you have done and what you have to do yet. I love the designs they have and I absolutely love the max buzz tracker. I actually showed it to one of my co workers and he ordered one the next day. I love the fact that my max buzz lets me know when I hit my goal for the day. It actually keeps my mind more focused and on task. I would highly recommend the Virgin Pulse app and all of their devises. I will never go back.

By KimEdwards2010

Easy App, Great Integration

App is extremely easy to use and integrates with multiple devices and apps (FitBits, My Fitness Pal, Weight Watchers, iPhone Health app) at various times. It has notifications and alerts to remind you to “do your daily cards,” and if you somehow miss a day, you can still get points retroactively for steps, activity, food intake, sleep, and healthy habits - just not cards. That being said, I generally track steps, minutes of activity, sleep, habits, and the cards in less than 5 minutes per day and get well over twice the required points for my employer’s health plan without really trying at all. 5/5 Would recommend.

By Jitterbug01

Need sync with MyNetDiary

UPDATE: I received multiple emails stating that this app wanted to investigate this further and I should contact support... which I did (04/27 @ 9:23am cst - in case support wants to find my call and listen to the recording)... WHAT A FREAKING NIGHTMARE!!! The support tech basically told me it was a automatic letter and there was nothing he could assist with - I realize he’s probably not the app support team, but he could have at least put me in contact with the proper person/team. He and I went round and round until finally I was so frustrated I said “I’m done” and hung up on him. If this rating wasn’t directly related to the app, I would drop my rating to 1, because their customer service was pitiful! Not everyone in the world uses MyFitnessPal as their nutrition/activity tracker. I, and many others, use MyNetDiary. Within my organization, we get health points and ultimately a health bonus ($) for tracking this information. I do not like MFP, and because I don’t use it, I am penalized for it. PLEASE ADD SYNCING WITH MYNETDIARY! Thank you. Once this sync option is added, I will change my rating to 5 stars.

By SanDiegoEasyBakeFans

Please add new stress reducers and other healthy choices

Hello! This app is user friendly enough but please include a Contact Us button in the app settings menu perhaps that leads to an email generator or embedded comment box, so suggestions can be made to the limited set of options for living a healthy lifestyle. My favorites that aren’t found in the app yet include gardening, essential oils, vitamins including DHA, and making healthy food choices at home and out such as fish versus red meat, poultry, salads, oil and vinegar versus creamy dressings or sauces, low sodium, grilled not fried, and skipping the sodas and dessert. Maybe also brushing teeth one extra time per day than usual, flossing several times a week, and going to the dentist annually - because dental health affects stroke and heart health, improves confidence and relationships, etc. Thanks for considering some or all of these, especially the gardening and essential oils!

By 1gr8fan

Doesn’t synch correctly

I’ve been using this app for months. With the most recent updates, something has gone wrong. It doesn’t synch to my Fitbit or to my fitness pal app as it should. I pull it down to synch and nothing gets updated. The only way I can get the 2 apps to synch correctly is to disconnect them. That is a hassle and complete waste of time. Tonight I couldn’t even get the app to open correctly so I had to delete it. I reported the syncing issue via the web last week and received a generic “we’re working on it” email. It’s been a week now and the issue still exists. I’m ready to delete this app and stop using it all together because you can’t seem to get things right. What happened to quality assurance testing software updates before they are released? Frustrated beyond belief.

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