How to Cancel Moment

How to Cancel Moment

Written by on 2020-12-20

We have made it super easy to cancel Moment: Cut Screen Time subscription
at the root to avoid any and all mediums "Moment Health Inc." (the developer) uses to bill you.
Now let us get into the crux of this guide.

Rate Moment's Cancelation Policy


Complete Guide to Cancel and Delete Moment: Cut Screen Time

There are a few things you must do and know before canceling subscriptions. They are:

  1. Check the Terms, Service policy or Privacy policy of Moment to know if they support self-serve subscription cancellation or account deletion:
  2. Once you subscribe to a plan and you don't cancel it manually like you subscribed, that plan will renew automatically because you gave the permission.
  3. When you subscribe for a trial period and then you cancel, you run the risk of losing that trial content altogether.
  4. You must remember to manually cancel a subscription 24 hours before the trial period ends.

We have made it super easy to cancel Moment: Cut Screen Time subscription at the root to avoid any and all mediums "Moment Health Inc." (the developer) uses to bill you. Now let us get into the crux of this guide.


How to Cancel Moment: Cut Screen Time Subscription on your iPhone or iPad.

  1. First, open the settings app and tap on your name.
  2. Then, tap on the "Subscriptions" tab.
    (Note that you might not automatically see this tab. In that case, tap on iTunes & Appstore)
  3. Next, tap on your Apple ID. View Apple ID then sign in and scroll down to the "Subscriptions" button.
  4. Next, tap on Moment (subscription) you want to review.
  5. Now, Tap on Cancel.
    (Note that if you don't see a "Cancel Subscription" button for Moment: Cut Screen Time, then it's definitely canceled already. It won't be renewed anymore).

How to Cancel Moment: Cut Screen Time Subscription on your Android device

To cancel Moment subscription on Android, you need to realize that deleting the Moment app alone won't cut it. Follow the steps below:

  1. First, open the Google Play Store. If you have multiple Google accounts, be sure you're signed into the right one.
  2. Click on menu, then go to "Subscriptions".
  3. Choose the Moment: Cut Screen Time subscription you wish to cancel and tap on the "Cancel Subscription" option.
  4. Finish up as directed.

Once your Moment subscription has been removed from Google Play, your future subscriptions will be cancelled and won't be renewed anymore.

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How to Cancel Moment: Cut Screen Time Subscription on a Mac computer.

To cancel Moment subscription on your Mac, do the following:

  1. First open the Mac App Store, then click on your name at the bottom of the sidebar.
  2. Click on the "View Information" tab at the top of the window and sign in if asked to do so.
  3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
  4. Click "Edit" beside the Moment: Cut Screen Time app and then click on "Cancel Subscription".

Note: Always make sure to use the exact username and ID you used to set up the subscription to manage that subscription when necessary. This is sometimes different from the Apple ID or Android brand ID you have set up.

If you don't remember your password however, contact the App for help/to reset password.

How to Cancel Moment: Cut Screen Time Subscription on Paypal.

To cancel your Moment subscription on PayPal, do the following:

  1. First log into your PayPal account at .
  2. Click on the settings tab which is beside the logout option.
  3. Press "Payments" from the menu provided to you and click on "Manage Automatic Payments" in the Automatic Payments dashboard.
  4. You'll be shown a series of merchants' agreement you've transacted before. Click on "Moment: Cut Screen Time" or "Moment Health Inc." to cancel.
  5. You will be shown a confirmation page. Click on the "Cancel Automatic Payments" tab to affirm that you want to stop making payments to Moment: Cut Screen Time.
  6. Then click "Done" on the verification page to complete the unsubscription.

What to do if you subscribed directly on Moment's website?

Here's how to cancel your Moment subscription when billed through a payments provider that is not the Appstore, Playstore or Paypal.

Sometimes, you may start a subscription directly on a company's website without using an extra layer of security like Paypal or Apple. To unsubscribe, you might have to sign into Moment's website or directly reach out to their payments provider.

Generally, here are some steps you can take if you find yourself in that fix:

  1. Finding the company's information, then reach out to them directly: Get all Moment's contact details here

  2. Visit the website of Moment. Click to visit .

  3. Login to your account.

  4. In the menu section, look for any of the following: "Billing", "Subscription", "Payment", "Manage account", "Settings".

  5. Click the link, then follow the prompts to cancel your subscription.

How to delete Moment account

You might have created an account on Moment during the course of using the app. Many apps make it so easy to signup but a nightmare to delete your account. We try to make it easier but since we don't have information for every app, we can only do our best.

Generally, here are some steps you can take if you need your account deleted:

  1. Reach out directly to Moment via Justuseapp. Get all Contact details →

  2. Send an email to [email protected] Click to email requesting that they delete your account.

  3. Check Moment's Privacy/TOS/Support channels below for their Data-deletion/request policy and contact them:

    *Pro-tip: Once you visit any of the links above, Use your browser "Find on page" to find "@". It immediately shows the neccessary emails.

Bonus: How to Delete Moment: Cut Screen Time from your iPhone or Android.

Delete Moment: Cut Screen Time from iPhone.

To delete Moment from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold Moment: Cut Screen Time until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the Moment: Cut Screen Time app from your phone.

Method 2:

Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.

For iOS 11 and above:

Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.

Delete Moment: Cut Screen Time from Android

  1. First open the Google Play app, then press the hamburger menu icon on the top left corner.
  2. After doing these, go to "My Apps and Games" option, then go to the "Installed" option.
  3. You'll see a list of all your installed apps on your phone.
  4. Now choose Moment: Cut Screen Time, then click on "uninstall".
  5. Also you can specifically search for the app you want to uninstall by searching for that app in the search bar then select and uninstall.

How easy is it to cancel/delete Moment?

Our crowdsourced data from Moment and Justuseapp users, shows that it is Unrated to cancel a Moment subscription.

If you haven't rated Moment cancellation policy yet, Rate it here →.

What is Moment: Cut Screen Time?

Break your screen and social media addiction through small habit tweaks with Moment. Learn to put your phone down and focus on the moments that matter the most, like having conversations with friends (or just bingeing “Friends”?). We know, we know, your phone's your life and it’s hard to put down between all of the emails, messages and social media profiles keeping you connected. But according to a study from UPenn, social media use actually increases depression and loneliness. Makes you re-think the term “social media,” huh? If you want to disconnect from your screen and social media, our free, daily guided coaching will show you how. Balance screen time with reminders and insights and start enjoying your reclaimed hours in the day. Take control of your social media and phone usage with Moment. Moment Features: • Coaching to reduce phone use: Improve health, wellness and focus by reducing your phone usage through simple habit tweaks recommended each day • Screen time measurement: Moment runs in the background to automatically track your phone use -- no need to open the app • Useful data to improve awareness: Break down each day to see when you’re on your device, how many times you’re picking it up, and how much quality offline time you’re logging • Create and join groups of friends or family members to keep each other actionable & receive coaching in tandem Smartphones are great tools for productivity, entertainment and connectivity, but like all things, are best use...

Stop ridiculous app charges!

Stop apps from taking your money without permission. Protect yourself! Get a Justuseapp Card and keep your subscriptions in check today.

Have a Problem with Moment: Cut Screen Time? Report Issue

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Why should I report an Issue with Moment: Cut Screen Time?

  1. Pulling issues faced by users like you is a good way to draw attention of Moment: Cut Screen Time to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Moment: Cut Screen Time customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Moment: Cut Screen Time.

User reviews of Moment

  • By RykerH

    Amazing App - Request a Feature?

    I have absolutely loved this application and it has saved me so much time. I went from using my phone for roughly three hours a day down to less than an hour a day. Some days, I’ll even use my phone for less than 20 minutes. The iPhone Bootcamp in Premium is especially challenging, but very much worth it if you’re serious about cutting down your screen time. It took me a couple tries to finally complete it 100%. I was wondering if a feature could be developed to turn off apps after a certain amount of time. Example: I use Instagram for business so I need to have it on my phone; however, after I have completed what I need to accomplish on the app, I tend to keep scrolling through it and waste a lot of time. I can’t delete it, because it is kind of a necessary evil for my photography side hustle. If I could set a 15 minute limit specifically for that app, that would be amazing. Ideally, Moment would close the app for me after that amount of time has passed and not let me in it for the rest of the day. Is that possible? Even if the feature can’t be made, I wanted to thank you for this application. I’ve found myself to be more intentional toward people and the daily situations I’m in since I downloaded it and I can’t thank you enough for that.

  • By Ellyseisawesome

    Life Changing

    Moment has dramatically improved the quality of my life. I found myself frustrated with my phone usage and one day I googled “How to use your phone less” and Moment was the first thing to come up and I remember on the first day of the 14 day bootcamp when it asked me not to use my phone for 30 minutes, it was so much harder than I had anticipated. Over time, it got easier and easier. By the cold turkey day at the end of the course I was so proud to say that I had used my phone for less than 2 minutes that day. During the course there was a day that I was at a doctors office in the waiting room and I noticed after about 15 minutes of waiting, I hadn’t touched my phone once. I had just been observing my surroundings and lost in thought. It made me so happy! I use my phone to communicate, and to keep notes and use basic resources, but I don’t waste my time. My life is so much more organized, I am so much happier, I sleep better, I read more, I take better care of myself, and most of all I am present in my day-to-day life. If you're looking for a catalyst to a better, happier, more productive life, moment is the place to start.

  • By Carlros6

    Best purchase I have done!

    I know it’s a big clam but i really think it’s the best purchase I’ve done! Most of us are not even aware of our addiction, being stuck to our phones for hours. Time flies by us and we don’t even notice. We don’t even know we are alive! The technology has been working against us when it comes to this. We spend time with our loved ones in the same house and we don’t even know they are there. When they pass away, sometimes we can’t even remember much of our time together because we were paying too much attention to our phones. It’s just a sad reality and “moment” has helped me so much to keep my phone away and use it when it’s truly necessary. Apart from the new iPhone upgrade that gives you feature to track your screen time. But this app having exercises to help stay away from your phone just makes it stand out so much! If you think or know that you are addicted to your phone, then make the purchase. Do it for yourself and do it for your loved ones!

  • By Nikkie Z

    Just One improvement idea

    Love this app and I recommend it. The free version is great and simple. But I upgraded and also like the features in the upgrade - it was worth it for me. I like that I can see not just how much time I'm wasting but also where (in which apps). Now there's just one thing that I really wish could be improved... on the home screen you see how much time you spent on he phone each day and it's a horizontal bar graph with bars colored red yellow or green depending on whether you spent a ton of time on your phone (red) or just a bit (green). But! Here's the issue... if you go over your limit your bar is just the width of the screen so you don't see a visual of ***how far*** beyond the limit you are. I recommend make g the bars visually proportional to the hours you spend, making the scale from let's say 0-15 (for those who have a serious problem). I say this because my limit is 2 hours but I am often over, and on my screen I see the same red bar whether I get 2.5 or 7 hours and it's not motivating. If I could see incremental improvements in the bars, it would help. Thanks for considering this change!! #rantover

  • By John Markos O'Neill

    Problem with notifications

    It was tracking app usage for me, and I accidentally chose 24 hours instead of 10 days, and it notified me of my error. After I fixed the error and took 10 day screen shots, it kept notifying me and wouldn’t stop, even after I deleted the offending 24 hour screenshots. I can’t have an app notifying me every minute, so I turned off notifications for Moment. Normally, I would contact the developer directly about this bug, but the app has a notice that the developer doesn’t do tech support. I would give a 5 star review if this bug were fixed, but it’s a critical issue. It’s untenable to have an app notifying the user every minute for a fixed user error. Update: looking through the reviews, I see that other people have noticed the same issue. It seems to be caused by the fact that Apple’s battery settings no longer have a 7 day option. The developer has not released a fix despite this change having been out for a while. Given the lack of response from the developer to a serious bug, I’m lowering my rating to two stars. Update (Nov. 19, 2018): the new version fixes this bug, so I’m tentatively going up to 4 stars, and May raise my rating after further use of the new version. Update (Mar. 27, 2019) it’s still having a problem with durations. I just got a new phone, and it asked me for 10-day pictures, so I took what was available, 7-day pictures. Moment complained that I had selected the wrong duration, but 10-day pictures were unavailable.

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