How to Cancel Criminal Case

How to Cancel Criminal Case

Written by on 2021-09-12

We have made it super easy to cancel Criminal Case subscription
at the root to avoid any and all mediums "Pretty Simple" (the developer) uses to bill you.
Now let us get into the crux of this guide.

Rate Criminal Case's Cancelation Policy


Complete Guide to Cancel and Delete Criminal Case

There are a few things you must do and know before canceling subscriptions. They are:

  1. Check the Terms, Service policy or Privacy policy of Criminal Case to know if they support self-serve subscription cancellation or account deletion:
  2. Once you subscribe to a plan and you don't cancel it manually like you subscribed, that plan will renew automatically because you gave the permission.
  3. When you subscribe for a trial period and then you cancel, you run the risk of losing that trial content altogether.
  4. You must remember to manually cancel a subscription 24 hours before the trial period ends.

We have made it super easy to cancel Criminal Case subscription at the root to avoid any and all mediums "Pretty Simple" (the developer) uses to bill you. Now let us get into the crux of this guide.


How to Cancel Criminal Case Subscription on your iPhone or iPad.

  1. First, open the settings app and tap on your name.
  2. Then, tap on the "Subscriptions" tab.
    (Note that you might not automatically see this tab. In that case, tap on iTunes & Appstore)
  3. Next, tap on your Apple ID. View Apple ID then sign in and scroll down to the "Subscriptions" button.
  4. Next, tap on Criminal Case (subscription) you want to review.
  5. Now, Tap on Cancel.
    (Note that if you don't see a "Cancel Subscription" button for Criminal Case, then it's definitely canceled already. It won't be renewed anymore).

How to Cancel Criminal Case Subscription on your Android device

To cancel Criminal Case subscription on Android, you need to realize that deleting the Criminal Case app alone won't cut it. Follow the steps below:

  1. First, open the Google Play Store. If you have multiple Google accounts, be sure you're signed into the right one.
  2. Click on menu, then go to "Subscriptions".
  3. Choose the Criminal Case subscription you wish to cancel and tap on the "Cancel Subscription" option.
  4. Finish up as directed.

Once your Criminal Case subscription has been removed from Google Play, your future subscriptions will be cancelled and won't be renewed anymore.

How do I remove my Card from Criminal Case?

Removing card details from Criminal Case if you subscribed directly is very tricky. Very few websites allow you to remove your card details. So you will have to make do with some few tricks before and after subscribing on websites in the future.

Before Signing up or Subscribing:

  1. Create an account on Justuseapp. signup here →
  2. Create upto 4 Virtual Debit Cards - this will act as a VPN for you bank account and prevent apps like Criminal Case from billing you to eternity.
  3. Fund your Justuseapp Cards using your real card.
  4. Signup on Criminal Case or any other website using your Justuseapp card.
  5. Cancel the Criminal Case subscription directly from your Justuseapp dashboard.
  6. To learn more how this all works, Visit here →.

After Signing Up:

  1. If you didn't use a Justuseapp Card when you subscribed, your only option is to contact Criminal Case directly. Get their Contact info →

How to Cancel Criminal Case Subscription on a Mac computer.

To cancel Criminal Case subscription on your Mac, do the following:

  1. First open the Mac App Store, then click on your name at the bottom of the sidebar.
  2. Click on the "View Information" tab at the top of the window and sign in if asked to do so.
  3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
  4. Click "Edit" beside the Criminal Case app and then click on "Cancel Subscription".

Note: Always make sure to use the exact username and ID you used to set up the subscription to manage that subscription when necessary. This is sometimes different from the Apple ID or Android brand ID you have set up.

If you don't remember your password however, contact the App for help/to reset password.

How to Cancel Criminal Case Subscription on Paypal.

To cancel your Criminal Case subscription on PayPal, do the following:

  1. First log into your PayPal account at .
  2. Click on the settings tab which is beside the logout option.
  3. Press "Payments" from the menu provided to you and click on "Manage Automatic Payments" in the Automatic Payments dashboard.
  4. You'll be shown a series of merchants' agreement you've transacted before. Click on "Criminal Case" or "Pretty Simple" to cancel.
  5. You will be shown a confirmation page. Click on the "Cancel Automatic Payments" tab to affirm that you want to stop making payments to Criminal Case.
  6. Then click "Done" on the verification page to complete the unsubscription.

What to do if you subscribed directly on Criminal Case's website?

Here's how to cancel your Criminal Case subscription when billed through a payments provider that is not the Appstore, Playstore or Paypal.

Sometimes, you may start a subscription directly on a company's website without using an extra layer of security like Paypal or Apple. To unsubscribe, you might have to sign into Criminal Case's website or directly reach out to their payments provider.

Generally, here are some steps you can take if you find yourself in that fix:

  1. Finding the company's information, then reach out to them directly: Get all Criminal Case's contact details here

  2. Visit the website of Criminal Case. Click to visit .

  3. Login to your account.

  4. In the menu section, look for any of the following: "Billing", "Subscription", "Payment", "Manage account", "Settings".

  5. Click the link, then follow the prompts to cancel your subscription.

How to delete Criminal Case account

You might have created an account on Criminal Case during the course of using the app. Many apps make it so easy to signup but a nightmare to delete your account. We try to make it easier but since we don't have information for every app, we can only do our best.

Generally, here are some steps you can take if you need your account deleted:

  1. Reach out directly to Criminal Case via Justuseapp. Get all Contact details →

  2. Send an email to [email protected] Click to email requesting that they delete your account.

  3. Check Criminal Case's Privacy/TOS/Support channels below for their Data-deletion/request policy and contact them:

    *Pro-tip: Once you visit any of the links above, Use your browser "Find on page" to find "@". It immediately shows the neccessary emails.

Bonus: How to Delete Criminal Case from your iPhone or Android.

Delete Criminal Case from iPhone.

To delete Criminal Case from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold Criminal Case until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the Criminal Case app from your phone.

Method 2:

Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.

For iOS 11 and above:

Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.

Delete Criminal Case from Android

  1. First open the Google Play app, then press the hamburger menu icon on the top left corner.
  2. After doing these, go to "My Apps and Games" option, then go to the "Installed" option.
  3. You'll see a list of all your installed apps on your phone.
  4. Now choose Criminal Case, then click on "uninstall".
  5. Also you can specifically search for the app you want to uninstall by searching for that app in the search bar then select and uninstall.

How easy is it to cancel/delete Criminal Case?

Our crowdsourced data from Criminal Case and Justuseapp users, shows that it is Very Easy to cancel a Criminal Case subscription.

If you haven't rated Criminal Case cancellation policy yet, Rate it here →.

What is Criminal Case?

Join the Police of Grimsborough to solve a series of murder cases in this captivating hidden object, adventure game. Investigate crime scenes for clues, bring the suspects in for questioning and analyze evidence to catch the killers. Are you ready to prove your detective skills? FEATURES: • Investigate crime scenes in a grim and corrupt city • Play with your friends to be the best detective ever • Examine clues and analyze samples to look for evidence • Interrogate witnesses and suspects • Bring the killer to justice • Works on iPhone 4 and above and on all iPads • iPod Touch 4th generation devices are currently not supported PLEASE NOTE – Criminal Case is completely free to play, however some game items can also be purchased for real money. If you don't want to use this feature, please disable in-app purchases in your device's settings. Under our Terms of Use and Privacy Policy, you must be at least 13 years old to play or download Criminal Case. Terms of Use: http://www.prettysim...

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User reviews of Criminal Case

  • By Don't play fluff friends

    I love this game!!

    Criminal case is so fun, even though the prices to buy energy and all that is expensive, you don't really need it. Just play until you run out of energy and then go do something else. That aside, I love this game! It's challenging and fun. Each case is unique and it's fairly realistic as to what really happens as far as motives and how everything plays out. If your looking to be a detective and love puzzles then this is for you! You can solve puzzles in your forsenic kit, find items at the crime scenes, switch around the scenes like a puzzle, and upgrade your character, dogs, and earn more energy. I don't really have much else to say except try it. Now, I know a lot of these reviews are written my middle aged women, but I'm 13 and many of my friends love this game as much as I do! The feeling you get when you solve a case is so special and fun and it makes me want to do more, just be patient and wait for your energy to refill! Download and try it for yourself!!!

  • By DebbieH53

    Best game ever

    I have been playing this game for several years and over the course of those years it has changed dramatically. Although I was not on board with all of the changes, I do find that this is the game that I turn to first thing in the morning. As a long time player, I am able to navigate between the different locations without losing my rank, money, or collections of clothes and such. I think the game took a turn for the downside when they initiated changes that prevented most players from being able to play that way a few years ago. That being said, it is still my favorite game. I have heard that there will be no newly created games in the near future and that makes me really sad. I know I can continue to replay old cases, but it just won’t be the same knowing there will be no new challenges forthcoming. I hope that this is not written in stone and that the developers will reconsider. It is really a great game.

  • By DoctorFizz0505

    Excellent game, worth a download!

    I have always been a massive fan of murder mysteries, so I was certainly interested the first time I saw an advertisement for this game. I must say, I have been more than impressed. The storyline evolves as you progress through the game, with many shocking twists near the end, and the characters are fun and endearing. Do note that this game requires a great deal of time to complete fully (a single case may take you anywhere from 4-7 days to complete). If you enjoy hidden object games and mysteries and don’t mind the occasional ad or wait, then you will like this game just fine. I have fully completed every case using no in-app purchases, so I can confirm that this is certainly not a pay-to-play game. However, the customer service for this game is pitiful, do not expect a response if you send an email to the developers about a problem. Overall, are very fun, albeit time-consuming game, which more patient players will certainly enjoy.

  • By Tamster D. Lange

    Criminal Case Has Me! 👍🏼💙

    This game is super! 😬👍🏼The game in its entirety is fabulous, fun & pure entertainment!!👏🏼👏🏼 I do think Criminal Case, should be up rated to 16 & up!! 💯 CC, does, indeed, ‼️have everything we all desire in a professional (Police & Adult in general) manor and its amazing how well, it greatly has you submerged in pure awesome; suspense!! 🤓 The only issue I’ve had is the energy bar/level, never ever enough energy to finish or complete the specific task at hand. 😁Waiting for ????, kinda makes me feel like, “aww, nuts, gotta wait yet again” It is for sure one of the greatest joys on the daily for me and approx 44 of my family and friends !!!!😀 I have over 75 people to play with & love, LOVE THIS GAME! ❤️Thank you for allowing this game to be FREE, on or off line! Very much so, love that option !! 💯🏆 God bless & let’s....😉keep cracking these cases!!!! 👍🏼 Catching those killers for our nice city is the key to a wonderful adventure everyday!! ❤️

  • By Darcie Genito

    Unremoveable Ad keeps popping up

    **Edit** - So I’ve discovered that I can close the add by clicking the buttons to install the game, and then can cancel by immediately going back to Criminal Case. Not entirely their fault, but still inconvenient. I still love and play this game and don’t plan on stopping! A slots casino ad keeps popping up every time I do one of the puzzles. I understand the need for them and don’t mind them, but there is no option to close it at all on my iPad Air. No x button. Clicking “Get this game”doesn’t even work. The only thing I can do is close app and restart it. I’ve gotten the same ad three times now. VERY annoying. If you had an option to remove ads for a very one time small price, I might consider it. Just a suggestion to maybe add in the future!

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