How to Cancel Vivint

How to Cancel Vivint

Written by on 2022-04-11

We have made it super easy to cancel Vivint subscription
at the root to avoid any and all mediums "Vivint" (the developer) uses to bill you.
Now let us get into the crux of this guide.

Rate Vivint's Cancelation Policy


Complete Guide to Cancel and Delete Vivint

There are a few things you must do and know before canceling subscriptions. They are:

  1. Once you subscribe to a plan and you don't cancel it manually like you subscribed, that plan will renew automatically because you gave the permission.
  2. When you subscribe for a trial period and then you cancel, you run the risk of losing that trial content altogether.
  3. You must remember to manually cancel a subscription 24 hours before the trial period ends.

We have made it super easy to cancel Vivint subscription at the root to avoid any and all mediums "Vivint" (the developer) uses to bill you. Now let us get into the crux of this guide.


How to Cancel Vivint Subscription on your iPhone or iPad.

  1. First, open the settings app and tap on your name.
  2. Then, tap on the "Subscriptions" tab.
    (Note that you might not automatically see this tab. In that case, tap on iTunes & Appstore)
  3. Next, tap on your Apple ID. View Apple ID then sign in and scroll down to the "Subscriptions" button.
  4. Next, tap on Vivint (subscription) you want to review.
  5. Now, Tap on Cancel.
    (Note that if you don't see a "Cancel Subscription" button for Vivint, then it's definitely canceled already. It won't be renewed anymore).

How to Cancel Vivint Subscription on your Android device

To cancel Vivint subscription on Android, you need to realize that deleting the Vivint app alone won't cut it. Follow the steps below:

  1. First, open the Google Play Store. If you have multiple Google accounts, be sure you're signed into the right one.
  2. Click on menu, then go to "Subscriptions".
  3. Choose the Vivint subscription you wish to cancel and tap on the "Cancel Subscription" option.
  4. Finish up as directed.

Once your Vivint subscription has been removed from Google Play, your future subscriptions will be cancelled and won't be renewed anymore.

How do I remove my Card from Vivint?

Removing card details from Vivint if you subscribed directly is very tricky. Very few websites allow you to remove your card details. So you will have to make do with some few tricks before and after subscribing on websites in the future.

Before Signing up or Subscribing:

  1. Create an account on Justuseapp. signup here →
  2. Create upto 4 Virtual Debit Cards - this will act as a VPN for you bank account and prevent apps like Vivint from billing you to eternity.
  3. Fund your Justuseapp Cards using your real card.
  4. Signup on Vivint or any other website using your Justuseapp card.
  5. Cancel the Vivint subscription directly from your Justuseapp dashboard.
  6. To learn more how this all works, Visit here →.

After Signing Up:

  1. If you didn't use a Justuseapp Card when you subscribed, your only option is to contact Vivint directly. Get their Contact info →

How to Cancel Vivint Subscription on a Mac computer.

To cancel Vivint subscription on your Mac, do the following:

  1. First open the Mac App Store, then click on your name at the bottom of the sidebar.
  2. Click on the "View Information" tab at the top of the window and sign in if asked to do so.
  3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
  4. Click "Edit" beside the Vivint app and then click on "Cancel Subscription".

Note: Always make sure to use the exact username and ID you used to set up the subscription to manage that subscription when necessary. This is sometimes different from the Apple ID or Android brand ID you have set up.

If you don't remember your password however, contact the App for help/to reset password.

How to Cancel Vivint Subscription on Paypal.

To cancel your Vivint subscription on PayPal, do the following:

  1. First log into your PayPal account at .
  2. Click on the settings tab which is beside the logout option.
  3. Press "Payments" from the menu provided to you and click on "Manage Automatic Payments" in the Automatic Payments dashboard.
  4. You'll be shown a series of merchants' agreement you've transacted before. Click on "Vivint" or "Vivint" to cancel.
  5. You will be shown a confirmation page. Click on the "Cancel Automatic Payments" tab to affirm that you want to stop making payments to Vivint.
  6. Then click "Done" on the verification page to complete the unsubscription.

What to do if you subscribed directly on Vivint's website?

Here's how to cancel your Vivint subscription when billed through a payments provider that is not the Appstore, Playstore or Paypal.

Sometimes, you may start a subscription directly on a company's website without using an extra layer of security like Paypal or Apple. To unsubscribe, you might have to sign into Vivint's website or directly reach out to their payments provider.

Generally, here are some steps you can take if you find yourself in that fix:

  1. Finding the company's information, then reach out to them directly: Get all Vivint's contact details here

  2. Visit the website of Vivint. Click to visit .

  3. Login to your account.

  4. In the menu section, look for any of the following: "Billing", "Subscription", "Payment", "Manage account", "Settings".

  5. Click the link, then follow the prompts to cancel your subscription.

How to delete Vivint account

You might have created an account on Vivint during the course of using the app. Many apps make it so easy to signup but a nightmare to delete your account. We try to make it easier but since we don't have information for every app, we can only do our best.

Generally, here are some steps you can take if you need your account deleted:

  1. Reach out directly to Vivint via Justuseapp. Get all Contact details →

  2. Send an email to [email protected] Click to email requesting that they delete your account.

Bonus: How to Delete Vivint from your iPhone or Android.

Delete Vivint from iPhone.

To delete Vivint from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold Vivint until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the Vivint app from your phone.

Method 2:

Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.

For iOS 11 and above:

Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.

Delete Vivint from Android

  1. First open the Google Play app, then press the hamburger menu icon on the top left corner.
  2. After doing these, go to "My Apps and Games" option, then go to the "Installed" option.
  3. You'll see a list of all your installed apps on your phone.
  4. Now choose Vivint, then click on "uninstall".
  5. Also you can specifically search for the app you want to uninstall by searching for that app in the search bar then select and uninstall.

How easy is it to cancel/delete Vivint?

Our crowdsourced data from Vivint and Justuseapp users, shows that it is Very Difficult to cancel a Vivint subscription.

If you haven't rated Vivint cancellation policy yet, Rate it here →.

What is Vivint?

The Vivint app brings home to the palm of your hand. Whether you’re on the go or at home, controlling your smart security system has never felt so easy. The Vivint app allows you to: Arm or disarm your security system Control your whole system anytime, anywhere with the touch of a button. Including arming and disarming your system and setting up custom actions to automate your smart home. View live camera feeds and recordings Keep your home safer with cameras and security that work together. Check on what's happening around your home day and night, and rewatch important events with 30-day DVR recording and Smart Clips.  Receive alerts and notifications Know if one of your cameras has deterred a lurker, your garage door was left open, a package has been delivered, and so much more. Answer your doorbell See and speak with visitors through your doorbell from anywhere with 2-way talk and clear 180x180 HD video. Control lights Create custom schedules for your lights and easily turn them on and off from anywhere. Lock and unlock doors Know your home is secure by checking the status of your smart locks and easily lock or unlock your doors with a swipe. Open and Close your garage door Check to see if the garage door is open through the status indicator on the app and be alerted right away if you happen to leave it open. 
 Note: Vivint Smart Home System and service subscription required. Call 877.788.2697 for information on a new System. Note: If you’re looking for the app that...

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Have a Problem with Vivint? Report Issue

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Why should I report an Issue with Vivint?

  1. Pulling issues faced by users like you is a good way to draw attention of Vivint to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Vivint customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Vivint.

User reviews of Vivint

  • By Jucacho

    Smart home works flawlessly

    First let me say I was reluctant to change over to Vivint security I’ve had their solar service for aprox 5 years and love it, now back to smart home i was a 16 year ADT customer and to be honest I can’t complain about monitoring service they are on point but as far as sales people are a bunch of liars you would think each time you renewed you would have up to date equipment or they would do more for being a loyal customer but not unless you call to cancel they want to offer you the best I don’t play those kind of games, so Vivint after coming to my home many times I decided to cut the cord with ADT and I can say I don’t regret decision love their up to date equipment I got more, a lot more for the same monthly service I was paying ADT for their plane Jane equipment without asking for more ADT’s pulse app is so laggy to connect on smartphone annoying Vivint on the other hand connects flawlessly and fast also love all the extra smart home gadgets I had installed couldn’t be happier System working awesome Thanks Vivint

  • By Mrs PHD

    Might be the best system yet!

    Easy to use, makes arming the house fun! Almost everything can be controlled from the phone as well as from your Alexa or Google Devices; arming and disarming, monitoring & controlling the temperature, locking and unlocking the doors, letting the garage up and down. We also have the digital key locks, and indoor & outdoor cameras. They also provided Linksys systems to help expand the WiFi throughout the house. There are other Aps that can be used with the system to help enhance its usefulness, such as Streety to help connect with other Vivint users in the neighborhood. Easy to change the PIN numbers also, and it monitors your carbon monoxide systems also. Alerts the police, fire dept, etc. The only thing I don’t like is that all of my doors have to use a different key now. Even though we do not have it yet, it has the ability to control lighting by use of special type light bulbs. Very quick install process. Definitely worth the money.

  • By TA2MAMA


    From DAY ONE, I was and still am, impressed with the VIVINT HOME SECURITY SYSTEM! This is not only a great investment, it’s a smart investment!! Worth every penny and then some!! Camera quality is clear, live video feed is up to date within seconds, microphone is as clear as a phone call or any high quality intercom system, and the monitoring from various vantage points is top notch!! And you can check and monitor EVERYTHING from any smart device; cell phone, laptop, tablet!! With videos and the ability to take pictures of people lurking around the property or at the front or back door, you’ll never be in the dark, as to who, when, what and where!! PLUS, motion sensors and blaring loud alarms inside your property, trigger a call to the police!! I recommend this system whether you live in a home, condo or renting!! VIVINT is like having a live- in, big beefy security guard!! But one who doesn’t eat you out of house and home!! Bottom line: GET THIS SYSYEM, IT WORKS!!!

  • By Pacrat0331

    My most useful app!!

    This app is without a doubt the most useful app. I have the motion activated door bell, inside camera and the auto lock installed. The video on the inside camera and the door bell is crystal clear no matter the time of the day. I use the app to both arm and disarm the alarm system. I have also used the app to unlock the front door on occasions when I was in the front yard and needed something inside the house. Super handy and also gives me peace of mind while I’m not home. Yo get notified each time someone rings the doorbell along with a 10 second video clip. You never know these days, being in law enforcement I have worked cases where people ring the doorbell to check to see if someone is home and if not they break in. I haven’t set off the alarm yet (knock on wood) so I can’t attest to how loud it is. I can’t recommend this app enough!!

  • By Nicoletaylorrrrrrrrrrr


    I’ve had Vivint paired with my app for 9 months now and I love everything about it! I’ve never had an issue with the app or my smart home system. I love that you can make custom rules that allow you to get the most out of your system. For example, I have the app work with my motion sensor and light dimmers so when I walk into my kitchen late at night for a glass of water, my lights automatically turn on to a dim setting. Also if I walk away from my home for more than 5 minutes and I forgot to lock my house, my Vivint system will lock my home for me. The best part is how it saves on my heating bill because it senses I’m not home through motion detectors and doors opening/closing and will automatically turn off my heater. Love my system, my cameras have always worked great and save all my clips!

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