How to Cancel GW Mailbox

How to Cancel GW Mailbox

Written by on 2023-01-26

We have made it super easy to cancel GW Mailbox subscription
at the root to avoid any and all mediums "Ghost Pattern Software" (the developer) uses to bill you.
Now let us get into the crux of this guide.

How Easy is it to Cancel GW Mailbox?


Complete Guide to Cancel and Delete GW Mailbox

A few things to note and do before cancelling:

  1. Check the Terms, Service policy or Privacy policy of GW Mailbox to know if they support self-serve subscription cancellation or account deletion:
  2. Subscribing to a plan and not cancelling it manually will result in the plan auto-renewing.
  3. Cancelling a subscription during a free trial may result in losing the trial account.
  4. You must always cancel a subscription at least 24 hours before the trial period ends.


How to Cancel GW Mailbox Subscription on iPhone or iPad:

  1. Open Settings » ~Your name~ » and click "Subscriptions".
  2. Click the GW Mailbox (subscription) you want to review.
  3. Click Cancel.

How to Cancel GW Mailbox Subscription on Android Device:

  1. Open your Google Play Store app.
  2. Click on Menu » "Subscriptions".
  3. Tap on GW Mailbox (subscription you wish to cancel)
  4. Click "Cancel Subscription".

How to Cancel GW Mailbox Subscription on a Mac computer:

  1. Goto your Mac AppStore, Click ~Your name~ (bottom sidebar).
  2. Click "View Information" and sign in if asked to.
  3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
  4. Click "Edit" beside the GW Mailbox app and then click on "Cancel Subscription".

How to Cancel GW Mailbox Subscription on Paypal:

To cancel your GW Mailbox subscription on PayPal, do the following:

  1. Login to .
  2. Click "Settings" » "Payments".
  3. Next, click on "Manage Automatic Payments" in the Automatic Payments dashboard.
  4. You'll see a list of merchants you've subscribed to. Click on "GW Mailbox" or "Ghost Pattern Software" to cancel.

What to do if you Subscribed directly on GW Mailbox's Website:

  1. Reach out to Ghost Pattern Software - the company behind GW Mailbox directly: Get all GW Mailbox's contact details here

  2. Visit GW Mailbox website: Click to visit .

  3. Login to your account.
  4. In the menu section, look for any of the following: "Billing", "Subscription", "Payment", "Manage account", "Settings".
  5. Click the link, then follow the prompts to cancel your subscription.

How to delete GW Mailbox account:

  1. Reach out directly to GW Mailbox via Justuseapp. Get all Contact details →

  2. Send an email to [email protected] Click to email requesting that they delete your account.
  3. Check GW Mailbox's Privacy/TOS/Support channels below for their Data-deletion/request policy and contact them:

    *Pro-tip: Once you visit any of the links above, Use your browser "Find on page" to find "@". It immediately shows the neccessary emails.

Delete GW Mailbox from iPhone:

To delete GW Mailbox from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold GW Mailbox until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the GW Mailbox app.

Delete GW Mailbox from Android:

  1. Open your GooglePlay app and goto the menu.
  2. Click "My Apps and Games" » then "Installed".
  3. Choose GW Mailbox, » then click "Uninstall".


GW Mailbox is a GroupWise email and calendar app for the iPhone and iPad. With this app you get a much better interface than Novell delivers by default through GroupWise WebAccess. This app gives you some of the enterprise features that you wouldn't get with simple POP/IMAP - like access to your Frequent Contacts and GroupWise address book. This app is designed to work with a Novell GroupWise email server. Novell GroupWise is an email server like Lotus Notes or Microsoft Exchange. If you do not have access to a Novell GroupWise email account, this app will not work for you. Your IT department should be able to provide you with the URL to your company's GroupWise WebAccess server. Key Features: • Combined email, calendar and contacts access all in one app • Uses iOS background processing to provide faster, more secure notifications View emails • View items in your GroupWise mailbox and other folders, including shared folders • View, delete, reply and forward messages • Move items between folders • Attached documents are viewable through the GroupWise document converter, or they can be downloaded to view with other apps on your device Compose • Compose new email, appointments, tasks and notes • Add attachments to new emails • Search your GroupWise address books to select contacts when composing an email View calendar events • View your GroupWise calendar with one tap in either day, week or month view • View an item's properties to see if an appointment has been accepted, an email has been viewed, etc. • Accept or decline appointments, tasks and notes View contacts • Easily search all of your GroupWise address books including Frequent Contacts and your GroupWise System Address Book • View a contact's details including phone number, email address and physical address • One tap to use your iPhone to call a contact • Email a contact using GW Mailbox or the iOS Mail app • Create an appointment for a contact New, advanced email notifications • Better security • Control how often mailbox is checked • Banner notifications Search in your folders • Search in any of your GroupWise folders Notice: GW Mailbox uses GroupWise WebAccess to get your email data. If your GroupWise administrator has not made GroupWise WebAccess available to you, GW Mailbox will not work for you. We support Novell Access Manager. But if your company uses a different proxy server, then GW Mailbox will not work. GW Mailbox requires an active internet connection. Support: iOS: This app requires iOS 9 or later. Devices: GW Mailbox works with your iPhone, iPod Touch or iPad, and requires an internet connection to work. GroupWise: GW Mailbox has been tested to work with GroupWise 18, GroupWise 2014 R2, GroupWise 2014, GroupWise 2012, GroupWise 8, GroupWise 7 and GroupWise 6.5. Note: GW Mailbox requires a subscription Terms and Conditions: Please feel free to send us an email with any questions or comments that you may have. If you think you see a bug in the app, please send us an email! [email protected]

Reviews & Common Issues: 5 Comments

By TulareGuy559

Ok as a backup to GW

Updated Review: I’m happy that the developer listened to concerns and fixed the FaceID issue. Updating my rating to reflect responsiveness of the developer and functionality. Thank you! Previous Review: Overall, the app does a decent job of letting you use Groupwise on a mobile device where you’re not connecting it to the native iPhone mail account. It is faster than the web, but still a bit slow. I’m really disappointed that Face ID isn’t supported. That feature has been available for a while now, so it makes me worry that the developer isn’t making any significant updates to the app anymore.

By Tuananhluu

Great app but need support after IOS 13 upgrade

> Dear Sir/Madam, > > My company is using GroupWise email system and I have both GW email client > in my laptop and my iPhone (GW Mailbox app). > > So far GW Mailbox app is working well until I upgrade my IOS to 13.2.3 > (previous is 12.X.X), now I am having a problem is every time I open GW > Mailbox app, its moved to the Login window with request to enter URL, user > name and password. When I enter all these information and click Save, its > bring me to Mailbox as normal, but every time when I came back, the Login > windows is appear again, even still remember all information I already > putted (server URL, user name and password), and just click Save button to > enter the app. > > Please help support to fix this problem, and here below is my device > information: > > - Device: iPhone X 64G > - IOS: 13.2.3 > - GW Mailbox: 6.13 > > Many thanks, > Tuan Anh >

By K EMan

Great App

Works very well. Pulls addresses better than the desktop.

By Mark-McWethy


You need to allow attachments.

By zrunna


Loving the access to work emails!

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