How to Cancel SurveyMonkey

How to Cancel SurveyMonkey

Written by on 2022-12-07

We have made it super easy to cancel SurveyMonkey subscription
at the root to avoid any and all mediums "SurveyMonkey" (the developer) uses to bill you.
Now let us get into the crux of this guide.

How Easy is it to Cancel SurveyMonkey?


Complete Guide to Cancel and Delete SurveyMonkey

A few things to note and do before cancelling:

  1. Check the Terms, Service policy or Privacy policy of SurveyMonkey to know if they support self-serve subscription cancellation or account deletion:
  2. Subscribing to a plan and not cancelling it manually will result in the plan auto-renewing.
  3. Cancelling a subscription during a free trial may result in losing the trial account.
  4. You must always cancel a subscription at least 24 hours before the trial period ends.


How to Cancel SurveyMonkey Subscription on iPhone or iPad:

  1. Open Settings » ~Your name~ » and click "Subscriptions".
  2. Click the SurveyMonkey (subscription) you want to review.
  3. Click Cancel.

How to Cancel SurveyMonkey Subscription on Android Device:

  1. Open your Google Play Store app.
  2. Click on Menu » "Subscriptions".
  3. Tap on SurveyMonkey (subscription you wish to cancel)
  4. Click "Cancel Subscription".

How to Cancel SurveyMonkey Subscription on a Mac computer:

  1. Goto your Mac AppStore, Click ~Your name~ (bottom sidebar).
  2. Click "View Information" and sign in if asked to.
  3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
  4. Click "Edit" beside the SurveyMonkey app and then click on "Cancel Subscription".

How to Cancel SurveyMonkey Subscription on Paypal:

To cancel your SurveyMonkey subscription on PayPal, do the following:

  1. Login to .
  2. Click "Settings" » "Payments".
  3. Next, click on "Manage Automatic Payments" in the Automatic Payments dashboard.
  4. You'll see a list of merchants you've subscribed to. Click on "SurveyMonkey" or "SurveyMonkey" to cancel.

What to do if you Subscribed directly on SurveyMonkey's Website:

  1. Reach out to SurveyMonkey - the company behind SurveyMonkey directly: Get all SurveyMonkey's contact details here

  2. Visit SurveyMonkey website: Click to visit .

  3. Login to your account.
  4. In the menu section, look for any of the following: "Billing", "Subscription", "Payment", "Manage account", "Settings".
  5. Click the link, then follow the prompts to cancel your subscription.

How to delete SurveyMonkey account:

  1. Reach out directly to SurveyMonkey via Justuseapp. Get all Contact details →

  2. Send an email to [email protected] Click to email requesting that they delete your account.
  3. Check SurveyMonkey's Privacy/TOS/Support channels below for their Data-deletion/request policy and contact them:

    *Pro-tip: Once you visit any of the links above, Use your browser "Find on page" to find "@". It immediately shows the neccessary emails.

Delete SurveyMonkey from iPhone:

To delete SurveyMonkey from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold SurveyMonkey until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the SurveyMonkey app.

Delete SurveyMonkey from Android:

  1. Open your GooglePlay app and goto the menu.
  2. Click "My Apps and Games" » then "Installed".
  3. Choose SurveyMonkey, » then click "Uninstall".


Create, edit, and send surveys, review results, build with expert templates, and more — seamlessly across your desktop, tablet, and phone. Here’s some of that “more” we’re talking about: • Make a survey, quiz, or poll and send it out • Edit a live survey—fix a typo or add a question you forgot to ask • Open and close surveys in your account • Analyze charts and individual responses • Filter, compare, and analyze results • Share your survey link via text, email, or social media • Share results—decide what and with whom to share • Enable push notifications to monitor responses this app is a global leader in survey software. We’re trusted by 98% of the Fortune 500 and over 60 million users worldwide. We’re here for survey experts and dabblers alike. PS — if you’d like to take surveys to earn gift cards or donate to charity, head on over to the this app Rewards app. Our app is free to download and use. Signing up for a paid plan through the app unlocks access to more advanced survey tools through an auto-renewing subscription. Subscription prices may vary based on your country of purchase. If you already have a paid plan, simply log in to enjoy paid features. Privacy Policy: https://www.this Terms of Use: https://www.this

Reviews & Common Issues: 5 Comments

By i will was

Be you tiful

Amazing App , Take us beyond what we actually need .. gives us more options and choices ; we use it for many stuff especially some education survey and much more such as #Live survey showing results at no time and share it or save it - anything you need or want , friendly App ; makes the survey so easy and useful with a lot of Fun .

By shillforreal

Full of potential

For those who love to comb through data sets and for the more advanced user who can make their own surveys and datasets, this app looks to be a wonderful resource of all kinds of info. Can’t wait to delve deeper into the app and really figure it out to its fullest potential

By khanyapa

Alumni organization establishment

I’m new at it and still learning a lot. It has helped and saved my organization with speed, administrative functions and facilitated voting and setting up a new governing body. I see this helping my organization grow.

By Grammietoo

Great app

I love being able to have my opinion count but even better charity’s get donations because I’m giving my opinion. I don’t have the cash to donate directly but this I can do easily. Giving back to society is important to me.

By Serebiilover

Feature Request

Very good app. A tool at the apex of our business. They market themselves as a survey platform, but it is very versatile. One thing I want to see is custom exporting (specifically PDF) that only shows the user’s submitted response without having to show the entirety of the survey’s unanswered questions. This and mobile exporting of data and analyzing surveys with questions over 100 questions. Having all the questions exposed is somewhat of a risk to IP if it’s not relevant if the report is sent out to third parties. It’s also annoying to have to read 12 pages of junk to find the 6 questions of relevance when logic was applied. If (noResponse); Then (doNotIncludeInReport);

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