How to Cancel Live Well at Citi

How to Cancel Live Well at Citi

Written by on 2022-10-20

We have made it super easy to cancel Live Well at Citi subscription
at the root to avoid any and all mediums "Citibank" (the developer) uses to bill you.
Now let us get into the crux of this guide.

How Easy is it to Cancel Live Well at Citi?


Complete Guide to Cancel and Delete Live Well at Citi

A few things to note and do before cancelling:

  1. Subscribing to a plan and not cancelling it manually will result in the plan auto-renewing.
  2. Cancelling a subscription during a free trial may result in losing the trial account.
  3. You must always cancel a subscription at least 24 hours before the trial period ends.


How to Cancel Live Well at Citi Subscription on iPhone or iPad:

  1. Open Settings » ~Your name~ » and click "Subscriptions".
  2. Click the Live Well at Citi (subscription) you want to review.
  3. Click Cancel.

How to Cancel Live Well at Citi Subscription on Android Device:

  1. Open your Google Play Store app.
  2. Click on Menu » "Subscriptions".
  3. Tap on Live Well at Citi (subscription you wish to cancel)
  4. Click "Cancel Subscription".

How to Cancel Live Well at Citi Subscription on a Mac computer:

  1. Goto your Mac AppStore, Click ~Your name~ (bottom sidebar).
  2. Click "View Information" and sign in if asked to.
  3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
  4. Click "Edit" beside the Live Well at Citi app and then click on "Cancel Subscription".

How to Cancel Live Well at Citi Subscription on Paypal:

To cancel your Live Well at Citi subscription on PayPal, do the following:

  1. Login to .
  2. Click "Settings" » "Payments".
  3. Next, click on "Manage Automatic Payments" in the Automatic Payments dashboard.
  4. You'll see a list of merchants you've subscribed to. Click on "Live Well at Citi" or "Citibank" to cancel.

What to do if you Subscribed directly on Live Well at Citi's Website:

  1. Reach out to Citibank - the company behind Live Well at Citi directly: Get all Live Well at Citi's contact details here

  2. If the company has an app they developed in the Appstore, you can try contacting Citibank (the app developer) for help through the details of the app.

How to delete Live Well at Citi account:

  1. Reach out directly to Live Well at Citi via Justuseapp. Get all Contact details →

  2. Send an email to [email protected] Click to email requesting that they delete your account.

Delete Live Well at Citi from iPhone:

To delete Live Well at Citi from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold Live Well at Citi until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the Live Well at Citi app.

Delete Live Well at Citi from Android:

  1. Open your GooglePlay app and goto the menu.
  2. Click "My Apps and Games" » then "Installed".
  3. Choose Live Well at Citi, » then click "Uninstall".


The Live Well at Citi mobile app will be available year-round, providing fitness and wellness challenges, health information and access to the resources you need to feel your best. Users will have a mobile app that works with their busy lifestyle, so they can be healthy at work or on the go. This application integrates HealthKit and other fitness trackers to obtain fitness and wellness data. Key features: 1. Sync your favorite wearable for seamless tracking 2. Receive notifications straight to your phone about Citi health initiatives 3. Participate in a variety of health and fitness challenges

Reviews & Common Issues: 5 Comments

By Playing with Music

Error Loading Challenge

I’ve only been able to access the challenge twice. Every other time I get an error loading it. Extremely frustrating. My google phone coworkers don’t have this problem.

By Iloveedlee

Just a pedo?

Am I missing something? Doesn't look like the app has the ability to upload your stats collected on the iPhone on to your online profile. Do I really have to go and key in all this data?

By jam9999


Pretty average front end to uploading activity data. Would be nice if one could correct something one has added before syncing to the server.

By SnowDrifter89

Slight problem

The app is great in away to log your activity but if you don't select the activity first before you start the timer your activity cannot be submitted.

By KevNYC945

Error when attempting to access fitness challenges

Keep getting “There was an error loading the challenge” when trying to access the fitness challenge. It’s also a pain to have to login every single time I reopen the app. You may also want to mention that the app is for Citi employees in the App Store description.

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