How to Cancel Oral-B

How to Cancel Oral-B

Written by on 2021-11-29

We have made it super easy to cancel Oral-B subscription
at the root to avoid any and all mediums "P&G Productions" (the developer) uses to bill you.
Now let us get into the crux of this guide.

Rate Oral-B's Cancelation Policy


Complete Guide to Cancel and Delete Oral-B

There are a few things you must do and know before canceling subscriptions. They are:

  1. Once you subscribe to a plan and you don't cancel it manually like you subscribed, that plan will renew automatically because you gave the permission.
  2. When you subscribe for a trial period and then you cancel, you run the risk of losing that trial content altogether.
  3. You must remember to manually cancel a subscription 24 hours before the trial period ends.

We have made it super easy to cancel Oral-B subscription at the root to avoid any and all mediums "P&G Productions" (the developer) uses to bill you. Now let us get into the crux of this guide.


How to Cancel Oral-B Subscription on your iPhone or iPad.

  1. First, open the settings app and tap on your name.
  2. Then, tap on the "Subscriptions" tab.
    (Note that you might not automatically see this tab. In that case, tap on iTunes & Appstore)
  3. Next, tap on your Apple ID. View Apple ID then sign in and scroll down to the "Subscriptions" button.
  4. Next, tap on Oral-B (subscription) you want to review.
  5. Now, Tap on Cancel.
    (Note that if you don't see a "Cancel Subscription" button for Oral-B, then it's definitely canceled already. It won't be renewed anymore).

How to Cancel Oral-B Subscription on your Android device

To cancel Oral-B subscription on Android, you need to realize that deleting the Oral-B app alone won't cut it. Follow the steps below:

  1. First, open the Google Play Store. If you have multiple Google accounts, be sure you're signed into the right one.
  2. Click on menu, then go to "Subscriptions".
  3. Choose the Oral-B subscription you wish to cancel and tap on the "Cancel Subscription" option.
  4. Finish up as directed.

Once your Oral-B subscription has been removed from Google Play, your future subscriptions will be cancelled and won't be renewed anymore.

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How to Cancel Oral-B Subscription on a Mac computer.

To cancel Oral-B subscription on your Mac, do the following:

  1. First open the Mac App Store, then click on your name at the bottom of the sidebar.
  2. Click on the "View Information" tab at the top of the window and sign in if asked to do so.
  3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
  4. Click "Edit" beside the Oral-B app and then click on "Cancel Subscription".

Note: Always make sure to use the exact username and ID you used to set up the subscription to manage that subscription when necessary. This is sometimes different from the Apple ID or Android brand ID you have set up.

If you don't remember your password however, contact the App for help/to reset password.

How to Cancel Oral-B Subscription on Paypal.

To cancel your Oral-B subscription on PayPal, do the following:

  1. First log into your PayPal account at .
  2. Click on the settings tab which is beside the logout option.
  3. Press "Payments" from the menu provided to you and click on "Manage Automatic Payments" in the Automatic Payments dashboard.
  4. You'll be shown a series of merchants' agreement you've transacted before. Click on "Oral-B" or "P&G Productions" to cancel.
  5. You will be shown a confirmation page. Click on the "Cancel Automatic Payments" tab to affirm that you want to stop making payments to Oral-B.
  6. Then click "Done" on the verification page to complete the unsubscription.

What to do if you subscribed directly on Oral-B's website?

Here's how to cancel your Oral-B subscription when billed through a payments provider that is not the Appstore, Playstore or Paypal.

Sometimes, you may start a subscription directly on a company's website without using an extra layer of security like Paypal or Apple. To unsubscribe, you might have to sign into Oral-B's website or directly reach out to their payments provider.

Generally, here are some steps you can take if you find yourself in that fix:

  1. Finding the company's information, then reach out to them directly: Get all Oral-B's contact details here

  2. If the company has an app they developed in the Appstore, you can try contacting P&G Productions (the app developer) for help through the details of the app.

How to delete Oral-B account

You might have created an account on Oral-B during the course of using the app. Many apps make it so easy to signup but a nightmare to delete your account. We try to make it easier but since we don't have information for every app, we can only do our best.

Generally, here are some steps you can take if you need your account deleted:

  1. Reach out directly to Oral-B via Justuseapp. Get all Contact details →

  2. Send an email to [email protected] Click to email requesting that they delete your account.

Bonus: How to Delete Oral-B from your iPhone or Android.

Delete Oral-B from iPhone.

To delete Oral-B from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold Oral-B until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the Oral-B app from your phone.

Method 2:

Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.

For iOS 11 and above:

Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.

Delete Oral-B from Android

  1. First open the Google Play app, then press the hamburger menu icon on the top left corner.
  2. After doing these, go to "My Apps and Games" option, then go to the "Installed" option.
  3. You'll see a list of all your installed apps on your phone.
  4. Now choose Oral-B, then click on "uninstall".
  5. Also you can specifically search for the app you want to uninstall by searching for that app in the search bar then select and uninstall.

How easy is it to cancel/delete Oral-B?

Our crowdsourced data from Oral-B and Justuseapp users, shows that it is Unrated to cancel a Oral-B subscription.

If you haven't rated Oral-B cancellation policy yet, Rate it here →.

What is Oral-B?

Realize a superior clean with the new revolutionized Oral-B mobile experience. Studies show that the average person brushes for only 30-60 seconds, compared to the dentist- recommended 2 minutes. Also, up to 80% of people spend an insufficient amount of time brushing in at least one zone of their mouth. This includes 60% of people who either don’t brush their back molars at all or don’t spend enough time when they do[1]. At Oral-B we strive to improve those stats to help deliver a superior clean. The breakthrough technology of the Oral-B Bluetooth® enabled toothbrushes seamlessly connects to the Oral-B app to deliver brushing intelligence at the next level. The Oral-B app is your digital coach to help you brush correctly as recommended by Dental Professionals. Brush for a Clean that Wows 3D Teeth Tracking and A.I. Brushing Recognition[2] guides you in real-time as you brush. This ensures you cover all areas of your mouth and surfaces of your teeth. Assess Your Brushing Habits Pull up your brushing data summary after each guided brushing session and view your brush score to quickly see just how well you did. Get Personalized Coaching Receive individual coaching tips and insights tailored to your unique brushing behavior to see how you can improve the next time you brush. Access Personalized Insights at a Glance Browse through your personal brushing coverage to see which areas you need to pay more attention to. You can also view high-pressure dentition maps to learn...

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Stop apps from taking your money without permission. Protect yourself! Get a Justuseapp Card and keep your subscriptions in check today.

Have a Problem with Oral-B? Report Issue

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Why should I report an Issue with Oral-B?

  1. Pulling issues faced by users like you is a good way to draw attention of Oral-B to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Oral-B customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Oral-B.

User reviews of Oral-B

  • By lemonjuice781

    My teeth have never been cleaner

    I would like to start this review with talking about the toothbrush. First off, the brush does not vibrate like other electronic toothbrushes, IT ACTUALLY MOVES AROUND IN A CIRCLE. Furthermore, giving your teeth the clean of a lifetime. The brush also has features like how you are able to pick the color your toothbrush has and the feel of the toothbrush is very satisfying. Now on onto the app. Okay so the brush COMES with a thing to hook up to your mirror which is just genius because who wants to hold the phone while brushing? The app also tracks your progress during brushing and also shows a diagram showing where to brush. After you brush it shows you the results and that’s the best part. Getting my results makes brushing the highlight of my day. First time I got 54% (horrible). Second was 68% (better). Third was 99% (amazing). 4th was 100% or 💯 (perfect). Even my mom (who is a dentist) said my gums are very healthy and my teeth are shiny clean. Recommend this product times a million!!!!!!😁😁😁

  • By Nick929

    Great app

    Oral B app without login is good but I’m excited for the developers to get the login working so I can actually connect my new toothbrush to the app and get more feedback on my brushing (sides of teeth, etc) shown in the app preview pics in App Store. This is why I bought the brush and I may ask for a refund if they can’t get this working. Edit: they’ve fixed the login issue and the app is by all means great. My one gripe is that the marketing material suggested real time feedback showing which teeth and even sides of teeth were getting brushed. It’s not that sophisticated. In focused care mode you can add more time to parts of mouth. The app provides the direction to hit those w brushing -not real-time feedback as to whether you are actually hitting all your teeth for the right amount of time or not. I understand that would be tough to do. All in all I am happy with the app. Thank you!

  • By Remy Wright

    Was skeptical at first but...

    Being in my 40’s I felt a little old to be using a “Bluetooth” toothbrush but the techie in me had to give it a whirl. I have been a terrible and infrequent brusher my entire life, so what did I have to lose? I took a leap and purchased the Oral-B Genius toothbrush and when I received it, I immediately installed the app and gave it a 2 minute test drive. I just have to say this, my teeth have not felt this clean since I had my last cleaning! I am absolutely amazed! This app gives me guidance and structure to tailor my oral hygiene as if it were my own personal, in-home Dentist! I cannot say enough great things about this app and the Oral-B toothbrush. I only wish I had tried this a long time ago. I’m an Oral-Believer! #teamoralb #oralbeliever

  • By Hy-rum

    Metal piece alignment slightly crooked??

    I got the new Oral B 8000 and it was in perfect condition. However I’m not sure if it is entirely perfect unless I’m mistaken about how it works haha. I was just wondered why the small metal piece on the toothbrush head was not directly centered when I attach the toothbrush head to the lower body piece of the Oral B 8000, it almost disappears to the left side.. instead being in the center. Then I looked at the oral B 8000 and realized the metal piece that you put inside the toothbrush head was turned slightly to the left. Is it suppose to look like that? I just wanted to make sure... because I felt the sensitivity of the toothbrush reading where I was brushing was a bit delayed or off, was this caused by the metal piece alignment being slight off, or me just needing to apply more pressure.. I just wanted to make sure it was working properly now when I first got it and not have something happen later haha that could have been asked or looked into at the beginning. Thank you so much for your feed back!

  • By MrsMcevil

    Great Tool for Oral Hygiene Improvement!

    If ever there was a time to describe something as being “extra”, a toothbrush that connects to an app on your phone is it. That said, I LOVE this feature! I am a total freak about doing things with thoroughly and with precision. My oral hygiene has always been lacking (not flossing/brushing as often as I’m “supposed” to, etc.), but this app has totally helped get my oral health back on track! The fact that it shows me where to brush and for how long makes me feel like I’m giving all targeted areas an equal amount of time without rushing through to beat the clock. I also enjoy that you can totally tailor your oral hygiene needs to YOU, using their “journey” feature, which you can set up with the dental professional in your life so you know which areas you need to better focus on. The daily reminders to floss and rinse are a total bonus as well, at least for a previous non-flosser, like myself. The only thing I don’t LOVE about this app is the position detector. It’s awesome in theory, but I often feel like I’ll be brushing one part of my mouth, while the app says I’m on a different part. But honestly, the sheer fact that my TOOTHBRUSH can sense that at all is pretty astounding. If you’re looking for ways to up your oral hygiene game, this is the app for you!

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