How to Cancel AXS Tickets

How to Cancel AXS Tickets

Written by on 2022-03-29

We have made it super easy to cancel AXS Tickets subscription
at the root to avoid any and all mediums "AXS" (the developer) uses to bill you.
Now let us get into the crux of this guide.

Rate AXS Tickets's Cancelation Policy


Complete Guide to Cancel and Delete AXS Tickets

There are a few things you must do and know before canceling subscriptions. They are:

  1. Once you subscribe to a plan and you don't cancel it manually like you subscribed, that plan will renew automatically because you gave the permission.
  2. When you subscribe for a trial period and then you cancel, you run the risk of losing that trial content altogether.
  3. You must remember to manually cancel a subscription 24 hours before the trial period ends.

We have made it super easy to cancel AXS Tickets subscription at the root to avoid any and all mediums "AXS" (the developer) uses to bill you. Now let us get into the crux of this guide.


How to Cancel AXS Tickets Subscription on your iPhone or iPad.

  1. First, open the settings app and tap on your name.
  2. Then, tap on the "Subscriptions" tab.
    (Note that you might not automatically see this tab. In that case, tap on iTunes & Appstore)
  3. Next, tap on your Apple ID. View Apple ID then sign in and scroll down to the "Subscriptions" button.
  4. Next, tap on AXS Tickets (subscription) you want to review.
  5. Now, Tap on Cancel.
    (Note that if you don't see a "Cancel Subscription" button for AXS Tickets, then it's definitely canceled already. It won't be renewed anymore).

How to Cancel AXS Tickets Subscription on your Android device

To cancel AXS Tickets subscription on Android, you need to realize that deleting the AXS Tickets app alone won't cut it. Follow the steps below:

  1. First, open the Google Play Store. If you have multiple Google accounts, be sure you're signed into the right one.
  2. Click on menu, then go to "Subscriptions".
  3. Choose the AXS Tickets subscription you wish to cancel and tap on the "Cancel Subscription" option.
  4. Finish up as directed.

Once your AXS Tickets subscription has been removed from Google Play, your future subscriptions will be cancelled and won't be renewed anymore.

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How to Cancel AXS Tickets Subscription on a Mac computer.

To cancel AXS Tickets subscription on your Mac, do the following:

  1. First open the Mac App Store, then click on your name at the bottom of the sidebar.
  2. Click on the "View Information" tab at the top of the window and sign in if asked to do so.
  3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
  4. Click "Edit" beside the AXS Tickets app and then click on "Cancel Subscription".

Note: Always make sure to use the exact username and ID you used to set up the subscription to manage that subscription when necessary. This is sometimes different from the Apple ID or Android brand ID you have set up.

If you don't remember your password however, contact the App for help/to reset password.

How to Cancel AXS Tickets Subscription on Paypal.

To cancel your AXS Tickets subscription on PayPal, do the following:

  1. First log into your PayPal account at .
  2. Click on the settings tab which is beside the logout option.
  3. Press "Payments" from the menu provided to you and click on "Manage Automatic Payments" in the Automatic Payments dashboard.
  4. You'll be shown a series of merchants' agreement you've transacted before. Click on "AXS Tickets" or "AXS" to cancel.
  5. You will be shown a confirmation page. Click on the "Cancel Automatic Payments" tab to affirm that you want to stop making payments to AXS Tickets.
  6. Then click "Done" on the verification page to complete the unsubscription.

What to do if you subscribed directly on AXS Tickets's website?

Here's how to cancel your AXS Tickets subscription when billed through a payments provider that is not the Appstore, Playstore or Paypal.

Sometimes, you may start a subscription directly on a company's website without using an extra layer of security like Paypal or Apple. To unsubscribe, you might have to sign into AXS Tickets's website or directly reach out to their payments provider.

Generally, here are some steps you can take if you find yourself in that fix:

  1. Finding the company's information, then reach out to them directly: Get all AXS Tickets's contact details here

  2. Visit the website of AXS Tickets. Click to visit .

  3. Login to your account.

  4. In the menu section, look for any of the following: "Billing", "Subscription", "Payment", "Manage account", "Settings".

  5. Click the link, then follow the prompts to cancel your subscription.

How to delete AXS Tickets account

You might have created an account on AXS Tickets during the course of using the app. Many apps make it so easy to signup but a nightmare to delete your account. We try to make it easier but since we don't have information for every app, we can only do our best.

Generally, here are some steps you can take if you need your account deleted:

  1. Reach out directly to AXS Tickets via Justuseapp. Get all Contact details →

  2. Send an email to [email protected] Click to email requesting that they delete your account.

Bonus: How to Delete AXS Tickets from your iPhone or Android.

Delete AXS Tickets from iPhone.

To delete AXS Tickets from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold AXS Tickets until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the AXS Tickets app from your phone.

Method 2:

Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.

For iOS 11 and above:

Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.

Delete AXS Tickets from Android

  1. First open the Google Play app, then press the hamburger menu icon on the top left corner.
  2. After doing these, go to "My Apps and Games" option, then go to the "Installed" option.
  3. You'll see a list of all your installed apps on your phone.
  4. Now choose AXS Tickets, then click on "uninstall".
  5. Also you can specifically search for the app you want to uninstall by searching for that app in the search bar then select and uninstall.

How easy is it to cancel/delete AXS Tickets?

Our crowdsourced data from AXS Tickets and Justuseapp users, shows that it is Unrated to cancel a AXS Tickets subscription.

If you haven't rated AXS Tickets cancellation policy yet, Rate it here →.

What is AXS Tickets?

Tap for tickets to see the artists and teams you love. With the AXS app, you can find great events near you, buy 100% official tickets, sell your seats if you can’t go, and more. It’s all a fan needs, all in one app. BUY THE PERFECT TICKETS Front row or on the aisle? Pick your exact seats on interactive maps, get more ticket options with AXS Official Resale, and go in style with AXS Premium or VIP offers. EASILY SELL YOUR TICKETS Plans can change. If you have seats from AXS but can’t make it, quickly list the tickets for sale from your account and reach tons of potential buyers. USE TICKETS WITH THE APP No paper required. Just pull up your tickets in the AXS app, get them scanned at the gate, and head into your event. TRANSFER TO FRIENDS It’s super easy. Stop hand-delivering tickets or waiting at the entrance for everyone to arrive – quickly transfer tickets to friends and meet them at your seats. DISCOVER GREAT EVENTS There’s so much to see. Find out when your faves are coming to town, check out what’s happening soon, and browse events by your interests – from basketball and rock to comedy and theater.

Stop ridiculous app charges!

Stop apps from taking your money without permission. Protect yourself! Get a Justuseapp Card and keep your subscriptions in check today.

Have a Problem with AXS Tickets? Report Issue

Leave a comment:

Why should I report an Issue with AXS Tickets?

  1. Pulling issues faced by users like you is a good way to draw attention of AXS Tickets to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a AXS Tickets customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using AXS Tickets.

User reviews of AXS Tickets

  • By ToniADC

    Unfair company

    They trully live up to their name and will ax you and slaughter you. This is the second time I had to deal with AXS and both times I had bad experience. The first time, was for. Joel Osteen event couple years ago when I paid with my credit card and I bought 2 extra tickets for my son and his friend, but they could not attend. AXS could Not reimburse me due to I did Not want to provide them with my bank account routing and checking # which I consider DANGEROUS for my financial security since the bank info can be stolen and my account emptied from all cash. WHY can’t they just refund my credit card and WHY is it they don’t want my cr card #? My account w AXS shows The second time around, my experience was even WORSE - I purchased 2 tickets for Joseph Prince in Dallas for Oct 2019 for a total $42+ dollars and then could Not attend. To sell the tickets on the AXS app (No option for refund or credit) - I was FORCED by the app to set my sale price at $10/each which is the AXS price for their GA ticket. Thus, if anyone wants to buy a ticket - there is No reason they would want to buy my resale ticket when they can get a “brand new” ticket from AXS.

  • By @EbbyEb706

    I don’t like it

    Ok originally I gave this app 1 star and decided to upgrade to 2... I purchased my tickets on the Tick Pick app and then received an email saying I had to download this app to get them. Downloaded the app... no tickets. There was a message saying if I don’t see my tickets to “verify my email”. Clicked the verify button “oops something went wrong”. I tried this for a couple days until I decided to email support. I received an email back immediately letting me know they received my request. Then I heard nothing else from support. Call me impatient but when I pay hundreds of dollars for tickets I expect to receive them with no problems. Something told me to go on the actual website. Went online and I saw that my tickets were available but I still didn’t see an actual ticket. I went back to the app and they were there. I figured this out all on my own no thanks to their “support “ team. I will continue checking the app to make sure my tickets remain and if I have no more problems maybe I’ll upgrade this app to 3 stars.

  • By Linaabeennaa

    Tickets disappeared after transferred

    I purchased two tickets a couple weeks ago through a friends app but eventually made my own app so my friend could transfer the tickets too me instead. I got them quick without any complications but just last week to check if I still had them because I decided I wanted to sell them so I could go to another event but they were gone? Of course that was frustrating, I thought maybe they didn’t completely transferred from my friends app but they did because my friend doesn’t have them no more either just proof that they were transferred to me.. I hope I either get my tickets back to sell them or just get my money back.. I’ve already contacted AXS help& support center couple days ago but still haven’t got a response.. I’m probably not gonna purchase e-tickets again, should of chosen the paper tickets through mail.. learning experience, next time I know better

  • By j_wilson_85

    Needs work

    I don’t normally do app reviews, but this one frustrated me. The app communications are confusing. First, after requesting to transfer two tix to the person I bought them for, I got an email saying “[Firstname Lastname] hasn’t accepted the ticket you transferred...” But the name it listed was MY name, not the person to whom the transfer should go. The next day I got the same email twice simultaneously. I did buy two tix, and my friend had not yet accepted the transfer, but why two emails? Does my friend have to accept each ticket separately? When my friend did accept the transfer, I received an email saying my friend had “claimed the 1 ticket you transferred for the following event...” Wait a minute, I transferred TWO tickets. Why does the email say “1 ticket”? Have no fear, there’s a link in the email where I can view the completed transfer. Ugh! After several tries, the link DOES NOT WORK. But wait, there’s a phone number in the email you can call for help. Tried it. On hold forever while I worked in the kitchen. I finally gave up on that. That’s not all! The app currently states that the tix were transferred on March 14, 2019. Not true! That’s the date I requested the transfer. They weren’t actually transferred until my friend accepted the transfer two days later. The tix I purchased were not cheap. I would expect the venue would use an electronic ticketing system that’s not so confusing and confounding. Two thumbs down.

  • By Northernskier

    So many bugs. Login every time???

    I had to log in each time I used this app, which was several times within a couple of days. I chose the facebook login option which usually is super easy with other apps, but instead of using my already logged fb account in the facebook app or safari web browser (as every other app does), I instead had to input my fb account info every single time. Since this app doesn’t allow adding the tickets to my Wallet (which would mean sharing would be super easy), I opted to share via the app’s email share option. My recipient never received an email with the shared ticket (definitely input the email address correctly). So instead, I revoked the ticket share back to my app, and decided to show tickets for both of us. The revoked ticket would not scan properly at the venue, so we had to wait while the box office tried to figure out what the issue was...they were able to print a paper ticket somehow (I’m guessing they somehow made a new barcode?), and that did scan, so we were eventually able to get in... I recommend the creators of this app fix the facebook login issue and make sure users don’t need to login each time they need to access their account in the app. Adding tickets to Wallet is a must, and sending/revoking needs major help.

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