How to Cancel GoPass

How to Cancel GoPass

Written by on 2021-12-18

We have made it super easy to cancel GoPass subscription
at the root to avoid any and all mediums "DART/The T/DCTA" (the developer) uses to bill you.
Now let us get into the crux of this guide.

Rate GoPass's Cancelation Policy


Complete Guide to Cancel and Delete GoPass

There are a few things you must do and know before canceling subscriptions. They are:

  1. Once you subscribe to a plan and you don't cancel it manually like you subscribed, that plan will renew automatically because you gave the permission.
  2. When you subscribe for a trial period and then you cancel, you run the risk of losing that trial content altogether.
  3. You must remember to manually cancel a subscription 24 hours before the trial period ends.

We have made it super easy to cancel GoPass subscription at the root to avoid any and all mediums "DART/The T/DCTA" (the developer) uses to bill you. Now let us get into the crux of this guide.


How to Cancel GoPass Subscription on your iPhone or iPad.

  1. First, open the settings app and tap on your name.
  2. Then, tap on the "Subscriptions" tab.
    (Note that you might not automatically see this tab. In that case, tap on iTunes & Appstore)
  3. Next, tap on your Apple ID. View Apple ID then sign in and scroll down to the "Subscriptions" button.
  4. Next, tap on GoPass (subscription) you want to review.
  5. Now, Tap on Cancel.
    (Note that if you don't see a "Cancel Subscription" button for GoPass, then it's definitely canceled already. It won't be renewed anymore).

How to Cancel GoPass Subscription on your Android device

To cancel GoPass subscription on Android, you need to realize that deleting the GoPass app alone won't cut it. Follow the steps below:

  1. First, open the Google Play Store. If you have multiple Google accounts, be sure you're signed into the right one.
  2. Click on menu, then go to "Subscriptions".
  3. Choose the GoPass subscription you wish to cancel and tap on the "Cancel Subscription" option.
  4. Finish up as directed.

Once your GoPass subscription has been removed from Google Play, your future subscriptions will be cancelled and won't be renewed anymore.

How do I remove my Card from GoPass?

Removing card details from GoPass if you subscribed directly is very tricky. Very few websites allow you to remove your card details. So you will have to make do with some few tricks before and after subscribing on websites in the future.

Before Signing up or Subscribing:

  1. Create an account on Justuseapp. signup here →
  2. Create upto 4 Virtual Debit Cards - this will act as a VPN for you bank account and prevent apps like GoPass from billing you to eternity.
  3. Fund your Justuseapp Cards using your real card.
  4. Signup on GoPass or any other website using your Justuseapp card.
  5. Cancel the GoPass subscription directly from your Justuseapp dashboard.
  6. To learn more how this all works, Visit here →.

After Signing Up:

  1. If you didn't use a Justuseapp Card when you subscribed, your only option is to contact GoPass directly. Get their Contact info →

How to Cancel GoPass Subscription on a Mac computer.

To cancel GoPass subscription on your Mac, do the following:

  1. First open the Mac App Store, then click on your name at the bottom of the sidebar.
  2. Click on the "View Information" tab at the top of the window and sign in if asked to do so.
  3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
  4. Click "Edit" beside the GoPass app and then click on "Cancel Subscription".

Note: Always make sure to use the exact username and ID you used to set up the subscription to manage that subscription when necessary. This is sometimes different from the Apple ID or Android brand ID you have set up.

If you don't remember your password however, contact the App for help/to reset password.

How to Cancel GoPass Subscription on Paypal.

To cancel your GoPass subscription on PayPal, do the following:

  1. First log into your PayPal account at .
  2. Click on the settings tab which is beside the logout option.
  3. Press "Payments" from the menu provided to you and click on "Manage Automatic Payments" in the Automatic Payments dashboard.
  4. You'll be shown a series of merchants' agreement you've transacted before. Click on "GoPass" or "DART/The T/DCTA" to cancel.
  5. You will be shown a confirmation page. Click on the "Cancel Automatic Payments" tab to affirm that you want to stop making payments to GoPass.
  6. Then click "Done" on the verification page to complete the unsubscription.

What to do if you subscribed directly on GoPass's website?

Here's how to cancel your GoPass subscription when billed through a payments provider that is not the Appstore, Playstore or Paypal.

Sometimes, you may start a subscription directly on a company's website without using an extra layer of security like Paypal or Apple. To unsubscribe, you might have to sign into GoPass's website or directly reach out to their payments provider.

Generally, here are some steps you can take if you find yourself in that fix:

  1. Finding the company's information, then reach out to them directly: Get all GoPass's contact details here

  2. Visit the website of GoPass. Click to visit .

  3. Login to your account.

  4. In the menu section, look for any of the following: "Billing", "Subscription", "Payment", "Manage account", "Settings".

  5. Click the link, then follow the prompts to cancel your subscription.

How to delete GoPass account

You might have created an account on GoPass during the course of using the app. Many apps make it so easy to signup but a nightmare to delete your account. We try to make it easier but since we don't have information for every app, we can only do our best.

Generally, here are some steps you can take if you need your account deleted:

  1. Reach out directly to GoPass via Justuseapp. Get all Contact details →

  2. Send an email to [email protected] Click to email requesting that they delete your account.

Bonus: How to Delete GoPass from your iPhone or Android.

Delete GoPass from iPhone.

To delete GoPass from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold GoPass until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the GoPass app from your phone.

Method 2:

Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.

For iOS 11 and above:

Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.

Delete GoPass from Android

  1. First open the Google Play app, then press the hamburger menu icon on the top left corner.
  2. After doing these, go to "My Apps and Games" option, then go to the "Installed" option.
  3. You'll see a list of all your installed apps on your phone.
  4. Now choose GoPass, then click on "uninstall".
  5. Also you can specifically search for the app you want to uninstall by searching for that app in the search bar then select and uninstall.

How easy is it to cancel/delete GoPass?

Our crowdsourced data from GoPass and Justuseapp users, shows that it is Very Easy to cancel a GoPass subscription.

If you haven't rated GoPass cancellation policy yet, Rate it here →.

What is GoPass?

A better way to pay and ride. GoPass is the all-in-one travel tool that is like having a travel-sized tour guide at your side. GoPass is the easy way to buy transit passes for DART, Trinity Metro, Tulsa Transit, Star Transit, CitiBus and DCTA – right on your phone! GoPass is so easy to setup and use – you’ll never buy a paper ticket again! Features include: - Mobile ticketing which allows you to purchase passes and store them for up to 60 days. - Real-time trip planning with step-by-step navigation. - Digital GoPass Wallet allowing you to store multiple credit cards or utilize Apple Pay for convenient purchasing. - Cash to mobile option allowing you to load cash to your GoPass Wallet at retail locations. - Personalize the app by saving your favorite routes, stops and pass types. - Profile and payment protection including PIN verification and touch ID. - Ability to send feedback directly from the app.

Stop ridiculous app charges!

Stop apps from taking your money without permission. Protect yourself! Get a Justuseapp Card and keep your subscriptions in check today.

Have a Problem with GoPass? Report Issue

Leave a comment:

Why should I report an Issue with GoPass?

  1. Pulling issues faced by users like you is a good way to draw attention of GoPass to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a GoPass customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using GoPass.

User reviews of GoPass

  • By Rob3rt469


    Now let me be frank, I hate Dart. In the last few years bus fares have gone up and up for no reason other than that the company wanted it to increase by 20% by 2020. They don’t realize that the people who ride the bus depend on them to get to work everyday, these prices are getting ridiculous! Right now it’s at 6.00 for a day pass for an adult, minimum wage is currently 7.25 an hour. And I think my biggest issue with it is that it’s the same old bus they’ve always had. Why are we paying for a premium service but instead getting basic? I digress however, because at least the app is easy to use as well as very user friendly.

  • By Scoouter

    A New And Better App That Now Gets Updates

    Much much better than the original that was mainly a source of tickets. The GOPass app is a substantial improvement. I finally stopped checking Google and Apple Maps because the schedules are now accurate. I’ve never had a problem figuring out how to buy a ticket, and if it’s always crashing on your phone, I’d have the phone checked. I use it every week and app’s ease of use and reliability suggest the requirements, coding and testing were complete and well done. I’m grateful for the new and better app and its smooth implementation.

  • By CF Hawn

    Scheduled rides

    Sometimes my scheduled rides disappear for no reason... you don’t accept walk on’s which causes a problem when you can’t use app or reservations to schedule a ride.. one day last week you had 4 people waiting over 40 minutes for a bus when there was a bus there that driver left w one person on her bus and left 3 others in the heat I called Uber

  • By Zeke1954

    Go Pass review

    The App tends to use a lot of battery time if you don’t manually turn it off. Why not have a user established time delay so that it stops the drain if the user happens to put the phone back in his/her pocket while the ticket is still showing? Or have missed something?

  • By angelgirl#2

    Saves Time!

    I love that it saves me time. No more trying to make sure I have the correct change that the machine will accept. The only problem is the DART transit ticket checkers who complain and take my card and walk away with it for awhile to return a few minutes later.

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