delete Ascension One

How to Delete Ascension One

Published by Ascension Health on 2024-07-17

We have made it super easy to delete Ascension One account and/or app.


Guide to Delete Ascension One

Things to note before removing Ascension One:

  1. The developer of Ascension One is Ascension Health and all inquiries must go to them.
  2. Under the GDPR, Residents of the European Union and United Kingdom have a "right to erasure" and can request any developer like Ascension Health holding their data to delete it. The law mandates that Ascension Health must comply within a month.
  3. American residents (California only - you can claim to reside here) are empowered by the CCPA to request that Ascension Health delete any data it has on you or risk incurring a fine (upto 7.5k usd).
  4. If you have an active subscription, it is recommended you unsubscribe before deleting your account or the app.


         


How to delete Ascension One account:

Generally, here are your options if you need your account deleted:

Option 1: Reach out to Ascension One via Justuseapp. Get all Contact details →

Option 2: Visit the Ascension One website directly Here →

Option 3:   Contact Ascension One Support/ Customer Service:

  1. 100% Contact Match


  2. 81.82% Contact Match




How to Delete Ascension One from your iPhone or Android.


Delete Ascension One from iPhone.

To delete Ascension One from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold Ascension One until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the Ascension One app from your phone.

Method 2:

Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.

For iOS 11 and above:

Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.


Delete Ascension One from Android

  1. First open the Google Play app, then press the hamburger menu icon on the top left corner.
  2. After doing these, go to "My Apps and Games" option, then go to the "Installed" option.
  3. You'll see a list of all your installed apps on your phone.
  4. Now choose Ascension One, then click on "uninstall".
  5. Also you can specifically search for the app you want to uninstall by searching for that app in the search bar then select and uninstall.

Have a Problem with Ascension One? Report Issue

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What is Ascension One?

With Ascension One, we’re connecting the dots with a new and more personalized account for managing care for you and your family. Find a doctor or location, schedule or manage appointments, message your doctor or care team, view test results and request prescription renewals – all in one place. Note: Ascension One is only available in certain locations at this time. We look forward to continuing to expand access in the future. Ascension St. Vincent's (Jacksonville, FL) Ascension Sacred Heart (Pensacola, FL) Ascension Saint Thomas (Nashville, TN) Ascension Seton (Austin, TX) Dell Children's Medical Center (Austin, TX) Ready to get started? Register online at healthcare.ascension.org/ascension-one



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