How to Cancel Citi Bike

How to Cancel Citi Bike

Written by on 2022-09-12

We have made it super easy to cancel Citi Bike subscription
at the root to avoid any and all mediums "Motivate" (the developer) uses to bill you.
Now let us get into the crux of this guide.

Rate Citi Bike's Cancelation Policy


Complete Guide to Cancel and Delete Citi Bike

There are a few things you must do and know before canceling subscriptions. They are:

  1. Once you subscribe to a plan and you don't cancel it manually like you subscribed, that plan will renew automatically because you gave the permission.
  2. When you subscribe for a trial period and then you cancel, you run the risk of losing that trial content altogether.
  3. You must remember to manually cancel a subscription 24 hours before the trial period ends.

We have made it super easy to cancel Citi Bike subscription at the root to avoid any and all mediums "Motivate" (the developer) uses to bill you. Now let us get into the crux of this guide.


How to Cancel Citi Bike Subscription on your iPhone or iPad.

  1. First, open the settings app and tap on your name.
  2. Then, tap on the "Subscriptions" tab.
    (Note that you might not automatically see this tab. In that case, tap on iTunes & Appstore)
  3. Next, tap on your Apple ID. View Apple ID then sign in and scroll down to the "Subscriptions" button.
  4. Next, tap on Citi Bike (subscription) you want to review.
  5. Now, Tap on Cancel.
    (Note that if you don't see a "Cancel Subscription" button for Citi Bike, then it's definitely canceled already. It won't be renewed anymore).

How to Cancel Citi Bike Subscription on your Android device

To cancel Citi Bike subscription on Android, you need to realize that deleting the Citi Bike app alone won't cut it. Follow the steps below:

  1. First, open the Google Play Store. If you have multiple Google accounts, be sure you're signed into the right one.
  2. Click on menu, then go to "Subscriptions".
  3. Choose the Citi Bike subscription you wish to cancel and tap on the "Cancel Subscription" option.
  4. Finish up as directed.

Once your Citi Bike subscription has been removed from Google Play, your future subscriptions will be cancelled and won't be renewed anymore.

How do I remove my Card from Citi Bike?

Removing card details from Citi Bike if you subscribed directly is very tricky. Very few websites allow you to remove your card details. So you will have to make do with some few tricks before and after subscribing on websites in the future.

Before Signing up or Subscribing:

  1. Create an account on Justuseapp. signup here →
  2. Create upto 4 Virtual Debit Cards - this will act as a VPN for you bank account and prevent apps like Citi Bike from billing you to eternity.
  3. Fund your Justuseapp Cards using your real card.
  4. Signup on Citi Bike or any other website using your Justuseapp card.
  5. Cancel the Citi Bike subscription directly from your Justuseapp dashboard.
  6. To learn more how this all works, Visit here →.

After Signing Up:

  1. If you didn't use a Justuseapp Card when you subscribed, your only option is to contact Citi Bike directly. Get their Contact info →

How to Cancel Citi Bike Subscription on a Mac computer.

To cancel Citi Bike subscription on your Mac, do the following:

  1. First open the Mac App Store, then click on your name at the bottom of the sidebar.
  2. Click on the "View Information" tab at the top of the window and sign in if asked to do so.
  3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
  4. Click "Edit" beside the Citi Bike app and then click on "Cancel Subscription".

Note: Always make sure to use the exact username and ID you used to set up the subscription to manage that subscription when necessary. This is sometimes different from the Apple ID or Android brand ID you have set up.

If you don't remember your password however, contact the App for help/to reset password.

How to Cancel Citi Bike Subscription on Paypal.

To cancel your Citi Bike subscription on PayPal, do the following:

  1. First log into your PayPal account at .
  2. Click on the settings tab which is beside the logout option.
  3. Press "Payments" from the menu provided to you and click on "Manage Automatic Payments" in the Automatic Payments dashboard.
  4. You'll be shown a series of merchants' agreement you've transacted before. Click on "Citi Bike" or "Motivate" to cancel.
  5. You will be shown a confirmation page. Click on the "Cancel Automatic Payments" tab to affirm that you want to stop making payments to Citi Bike.
  6. Then click "Done" on the verification page to complete the unsubscription.

What to do if you subscribed directly on Citi Bike's website?

Here's how to cancel your Citi Bike subscription when billed through a payments provider that is not the Appstore, Playstore or Paypal.

Sometimes, you may start a subscription directly on a company's website without using an extra layer of security like Paypal or Apple. To unsubscribe, you might have to sign into Citi Bike's website or directly reach out to their payments provider.

Generally, here are some steps you can take if you find yourself in that fix:

  1. Finding the company's information, then reach out to them directly: Get all Citi Bike's contact details here

  2. Visit the website of Citi Bike. Click to visit .

  3. Login to your account.

  4. In the menu section, look for any of the following: "Billing", "Subscription", "Payment", "Manage account", "Settings".

  5. Click the link, then follow the prompts to cancel your subscription.

How to delete Citi Bike account

You might have created an account on Citi Bike during the course of using the app. Many apps make it so easy to signup but a nightmare to delete your account. We try to make it easier but since we don't have information for every app, we can only do our best.

Generally, here are some steps you can take if you need your account deleted:

  1. Reach out directly to Citi Bike via Justuseapp. Get all Contact details →

  2. Send an email to [email protected] Click to email requesting that they delete your account.

Bonus: How to Delete Citi Bike from your iPhone or Android.

Delete Citi Bike from iPhone.

To delete Citi Bike from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold Citi Bike until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the Citi Bike app from your phone.

Method 2:

Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.

For iOS 11 and above:

Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.

Delete Citi Bike from Android

  1. First open the Google Play app, then press the hamburger menu icon on the top left corner.
  2. After doing these, go to "My Apps and Games" option, then go to the "Installed" option.
  3. You'll see a list of all your installed apps on your phone.
  4. Now choose Citi Bike, then click on "uninstall".
  5. Also you can specifically search for the app you want to uninstall by searching for that app in the search bar then select and uninstall.

How easy is it to cancel/delete Citi Bike?

Our crowdsourced data from Citi Bike and Justuseapp users, shows that it is Very Easy to cancel a Citi Bike subscription.

If you haven't rated Citi Bike cancellation policy yet, Rate it here →.

What is Citi Bike?

The official app for Citi Bike, NYC’s bike share system. Citi Bike consists of a fleet of specially designed, sturdy and durable bikes that are locked into a network of docking stations throughout the city. Our bikes can be unlocked from one station and returned to any other station in the system, making them ideal for one-way trips. Bike share is a greener, healthier way to get around — whether you’re commuting, running errands, meeting friends, or exploring in a new city. The Citi Bike app gives you access to thousands of bikes in your area — unlock and pay directly from the app and get going. The Citi Bike app also shows upcoming public transit departures, including MTA subway trains, shuttles, local, limited, & express buses, LIRR commuter rail trains, Metro-North commuter rail trains, PATH rapid transit trains, Bee-Line local & express buses, NYC Ferries, the Staten Island Ferry, the AirTrain JFK, the AirTrain Newark, the Roosevelt Island Tramway, and NJT commuter rail trains, l...

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Reported Issues: 1 Comments

By sda
Sep 17 2021

fuck you

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User reviews of Citi Bike

  • By JLD2111322

    Citi Bike is Revolutionary

    I have lived in the city for 15 years. Traveling on the MTA and becoming increasingly discouraged as time has commenced during my time here with all the price hikes, yet conditions in the subways have not improved. I have only been a member of Citi Bike little yet the freedom it has provided has been revolutionary. A viable, fun, transformational - in that it also serves as an excellent source exercise which releases happy endorphins that flood your system(!!!) - form of transportation! I look forward to seeing how much money it saves me! And even if it doesn’t save me - even if not the change/trade off in what I get from being a Citi Bike member will be worth it!

  • By Bikie Angel

    A step-bk update-I care enough to vent out my criticism

    The enthusiasm of the whole crew at this app(tech, the ever-improving ground crew...) and their prompt responses online deserve five stars in every way. As I read through the previous replies- I too am looking forward to the “plan a route” going out in full 4th in May. When ppl complain and want to voice concerns they write it here but seldom do they take time to express their appreciation... Ps Hope someday individuals could have the possibility of applying for an extended riding session-10,15mins without being penalized if going over 45 for like 30 seconds.

  • By Joeynz1975

    Unbelievable, magnificent, stupendous (choose any synonym you like)

    I used to pay $120 a month to ride the subway as my commute to work. Now, I can ride back and forth for only $60 a year through my company’s reduced rate. I now bike 8 Miles a day, and if I don’t do any other exercise throughout the whole day, I still feel good about my activity for the day. It gets me to work in the same time (or less) than my two subway trains might take. All the bikes work great, some are better than others but I’ve never had a serious issue with a bike. Some of handlebar grips slide over making the bell not work properly. Also, even though I ride up and down big slopes on the streets and over the Brooklyn bridge, I find that only 3rd gear is useful. I’ve tried 2nd gear going up difficult hills and it’s not strong enough. That being said, I can’t imagine anyone in their right mind ever switching to the first speed.

  • By richmintz

    Functional and elegant

    This is an excellent and versatile app which I use every day. Trip planning functionality is good (and takes into account which docks have bikes available), availability info is always current (and updates automatically), user interface is simple to understand. I only wish full trip history was available within the app as it is on the web, but other than that I’m very satisfied.

  • By djhell1

    Really good

    Very cool convenient interface...seems accurate wrt bike availability, great feature that it tracks your rides. Would be nice if it synced better with Google maps...for instance recommending part this app and part subway routes. For instance: instead of “1 train to Times Square then change to the F” it could say “bike to 57th and 7th and catch the F train there” Would save time plus keep you out of crowded stations.

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