How to Cancel Citi Bike

A few things to note and do before cancelling:

1. The developer of Citi Bike is Motivate and all inquiries must go to them.
2. Cancelling a subscription during a free trial may result in losing a free trial account.
3. You must always cancel a subscription at least 24 hours before the trial period ends.

How easy is it to cancel or delete Citi Bike?

It is Very Easy to Cancel a Citi Bike subscription. (**Crowdsourced from Citi Bike and Justuseapp users)
If you haven't rated Citi Bike cancellation policy yet, Rate it here →.

How to Cancel Citi Bike Subscription on iPhone or iPad:

1. Open Settings » ~Your name~ » and click "Subscriptions".
2. Click the Citi Bike (subscription) you want to review.
3. Click Cancel.

How to Cancel Citi Bike Subscription on Android Device:

1. Open your Google Play Store app.
2. Click on Menu » "Subscriptions".
3. Tap on Citi Bike (subscription you wish to cancel)
4. Click "Cancel Subscription".

How do I remove my Card from Citi Bike?

Removing card details from Citi Bike if you subscribed directly is very tricky. Very few websites allow you to remove your card details. So you will have to make do with some few tricks before and after subscribing on websites in the future.

Before Signing up or Subscribing:

1. Create an account on Justuseapp. signup here →
2. Create upto 4 Virtual Debit Cards - this will act as a VPN for you bank account and prevent apps like Citi Bike from billing you to eternity.
3. Fund your Justuseapp Cards using your real card.
4. Signup on Citi Bike or any other website using your Justuseapp card.
5. Cancel the Citi Bike subscription directly from your Justuseapp dashboard.
6. To learn more how this all works, Visit here →.

How to Cancel Citi Bike Subscription on a Mac computer:

1. Goto your Mac AppStore, Click ~Your name~ (bottom sidebar).
2. Click "View Information" and sign in if asked to.
3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
4. Click "Edit" beside the Citi Bike app and then click on "Cancel Subscription".

What to do if you Subscribed directly on Citi Bike's Website:

1. Reach out to Motivate here »»


2. Visit Citi Bike website: Click to visit .


3. Login to your account.
4. In the menu section, look for any of the following: "Billing", "Subscription", "Payment", "Manage account", "Settings".
5. Click the link, then follow the prompts to cancel your subscription.

How to Cancel Citi Bike Subscription on Paypal:

To cancel your Citi Bike subscription on PayPal, do the following:

1. Login to www.paypal.com .
2. Click "Settings" » "Payments".
3. Next, click on "Manage Automatic Payments" in the Automatic Payments dashboard.
4. You'll see a list of merchants you've subscribed to. Click on "Citi Bike" or "Motivate" to cancel.

How to delete Citi Bike account:

1. Reach out directly to Citi Bike via Justuseapp. Get all Contact details →


2. Send an email to [email protected] Click to email requesting that they delete your account.

Delete Citi Bike from iPhone:

1. On your homescreen, Tap and hold Citi Bike until it starts shaking.
2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
3. Click on that X to delete the Citi Bike app.

Delete Citi Bike from Android:

1. Open your GooglePlay app and goto the menu.
2. Click "My Apps and Games" » then "Installed".
3. Choose Citi Bike, » then click "Uninstall".