How to Cancel iHerb

How to Cancel iHerb

Written by on 2022-04-20

We have made it super easy to cancel iHerb subscription
at the root to avoid any and all mediums "iHerb Inc." (the developer) uses to bill you.
Now let us get into the crux of this guide.

Rate iHerb's Cancelation Policy


Complete Guide to Cancel and Delete iHerb

There are a few things you must do and know before canceling subscriptions. They are:

  1. Once you subscribe to a plan and you don't cancel it manually like you subscribed, that plan will renew automatically because you gave the permission.
  2. When you subscribe for a trial period and then you cancel, you run the risk of losing that trial content altogether.
  3. You must remember to manually cancel a subscription 24 hours before the trial period ends.

We have made it super easy to cancel iHerb subscription at the root to avoid any and all mediums "iHerb Inc." (the developer) uses to bill you. Now let us get into the crux of this guide.


How to Cancel iHerb Subscription on your iPhone or iPad.

  1. First, open the settings app and tap on your name.
  2. Then, tap on the "Subscriptions" tab.
    (Note that you might not automatically see this tab. In that case, tap on iTunes & Appstore)
  3. Next, tap on your Apple ID. View Apple ID then sign in and scroll down to the "Subscriptions" button.
  4. Next, tap on iHerb (subscription) you want to review.
  5. Now, Tap on Cancel.
    (Note that if you don't see a "Cancel Subscription" button for iHerb, then it's definitely canceled already. It won't be renewed anymore).

How to Cancel iHerb Subscription on your Android device

To cancel iHerb subscription on Android, you need to realize that deleting the iHerb app alone won't cut it. Follow the steps below:

  1. First, open the Google Play Store. If you have multiple Google accounts, be sure you're signed into the right one.
  2. Click on menu, then go to "Subscriptions".
  3. Choose the iHerb subscription you wish to cancel and tap on the "Cancel Subscription" option.
  4. Finish up as directed.

Once your iHerb subscription has been removed from Google Play, your future subscriptions will be cancelled and won't be renewed anymore.

How do I remove my Card from iHerb?

Removing card details from iHerb if you subscribed directly is very tricky. Very few websites allow you to remove your card details. So you will have to make do with some few tricks before and after subscribing on websites in the future.

Before Signing up or Subscribing:

  1. Create an account on Justuseapp. signup here →
  2. Create upto 4 Virtual Debit Cards - this will act as a VPN for you bank account and prevent apps like iHerb from billing you to eternity.
  3. Fund your Justuseapp Cards using your real card.
  4. Signup on iHerb or any other website using your Justuseapp card.
  5. Cancel the iHerb subscription directly from your Justuseapp dashboard.
  6. To learn more how this all works, Visit here →.

After Signing Up:

  1. If you didn't use a Justuseapp Card when you subscribed, your only option is to contact iHerb directly. Get their Contact info →

How to Cancel iHerb Subscription on a Mac computer.

To cancel iHerb subscription on your Mac, do the following:

  1. First open the Mac App Store, then click on your name at the bottom of the sidebar.
  2. Click on the "View Information" tab at the top of the window and sign in if asked to do so.
  3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
  4. Click "Edit" beside the iHerb app and then click on "Cancel Subscription".

Note: Always make sure to use the exact username and ID you used to set up the subscription to manage that subscription when necessary. This is sometimes different from the Apple ID or Android brand ID you have set up.

If you don't remember your password however, contact the App for help/to reset password.

How to Cancel iHerb Subscription on Paypal.

To cancel your iHerb subscription on PayPal, do the following:

  1. First log into your PayPal account at .
  2. Click on the settings tab which is beside the logout option.
  3. Press "Payments" from the menu provided to you and click on "Manage Automatic Payments" in the Automatic Payments dashboard.
  4. You'll be shown a series of merchants' agreement you've transacted before. Click on "iHerb" or "iHerb Inc." to cancel.
  5. You will be shown a confirmation page. Click on the "Cancel Automatic Payments" tab to affirm that you want to stop making payments to iHerb.
  6. Then click "Done" on the verification page to complete the unsubscription.

What to do if you subscribed directly on iHerb's website?

Here's how to cancel your iHerb subscription when billed through a payments provider that is not the Appstore, Playstore or Paypal.

Sometimes, you may start a subscription directly on a company's website without using an extra layer of security like Paypal or Apple. To unsubscribe, you might have to sign into iHerb's website or directly reach out to their payments provider.

Generally, here are some steps you can take if you find yourself in that fix:

  1. Finding the company's information, then reach out to them directly: Get all iHerb's contact details here

  2. Visit the website of iHerb. Click to visit .

  3. Login to your account.

  4. In the menu section, look for any of the following: "Billing", "Subscription", "Payment", "Manage account", "Settings".

  5. Click the link, then follow the prompts to cancel your subscription.

How to delete iHerb account

You might have created an account on iHerb during the course of using the app. Many apps make it so easy to signup but a nightmare to delete your account. We try to make it easier but since we don't have information for every app, we can only do our best.

Generally, here are some steps you can take if you need your account deleted:

  1. Reach out directly to iHerb via Justuseapp. Get all Contact details →

  2. Send an email to [email protected] Click to email requesting that they delete your account.

Bonus: How to Delete iHerb from your iPhone or Android.

Delete iHerb from iPhone.

To delete iHerb from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold iHerb until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the iHerb app from your phone.

Method 2:

Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.

For iOS 11 and above:

Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.

Delete iHerb from Android

  1. First open the Google Play app, then press the hamburger menu icon on the top left corner.
  2. After doing these, go to "My Apps and Games" option, then go to the "Installed" option.
  3. You'll see a list of all your installed apps on your phone.
  4. Now choose iHerb, then click on "uninstall".
  5. Also you can specifically search for the app you want to uninstall by searching for that app in the search bar then select and uninstall.

How easy is it to cancel/delete iHerb?

Our crowdsourced data from iHerb and Justuseapp users, shows that it is Very Easy to cancel a iHerb subscription.

If you haven't rated iHerb cancellation policy yet, Rate it here →.

What is iHerb?

iHerb is a California-based retailer with more than 30,000 natural products from over 1,200 trusted brands. Since 1996, iHerb has led the pack in the world of wellness, and over time we’ve added products that enhance everyday life, from grocery to health to beauty and self-care. Now you can shop them all in one single App. To ensure freshness, iHerb processes all orders from climate-controlled distribution centers, which protect products from such conditions as humidity, heat, and cold. In addition, iHerb’s distribution centers are industry certified by NSF International, earning Good Manufacturing Practices (GMP) certification. The company is a Google Trusted Store with more than one million orders and has been ranked number one by Consumer Labs seven years in a row. In 2015, iHerb was awarded the Elite Seal by StellaService, an independent firm that measures customer service performance of online retailers. With this iOS app, you can shop for iHerb products from the convenience of your iPhone device. This app provides support for 14 languages (English, Chinese, Japanese, Korean, Russian, Portuguese, Arabic, French, German, Spanish, Hebrew, Ukrainian, Thai and Bahasa Indonesian) and 45 global currencies. We have ship products directly to the consumer in 150 countries. In addition, all mobile purchases and referrals are tracked towards the iHerb Rewards Program. Details of the Optional Access Authorization Camera: to take a picture and to upload users’ photos Photo Li...

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Have a Problem with iHerb? Report Issue

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Why should I report an Issue with iHerb?

  1. Pulling issues faced by users like you is a good way to draw attention of iHerb to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a iHerb customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using iHerb.

User reviews of iHerb

  • By Turnerific

    Herbal pause with estrogen-G -100

    This product has allowed me to function without any symptoms of menopause!! I have been taking this for about 4 years:after trying all other products over the counter & hormone replacement therapy as well.. No relief and replacements are not effective & have to be cautious about side effects; cancer?? This product has no side effects & now, I do not worry about adverse effects from other products!! Ladies, believe me, as a RN, I can safely state , this is the only one, I trust & will continue to order.... Why suffer with all those effects from menopause???? No!!!

  • By seoul2seoul

    Problem with update

    After update on August 9: Now I cannot sign in. I’m also unable to submit a customer service request. —> Fixed: Clearing the cache didn’t work, but uninstalling and reinstalling did. Thanks, iHerb! The app is easy to use and has continued to improve. I can quickly and easily order/reorder what I need, and the value is impressive. Even more impressive is the fact that I can get free shipping to Korea when ordering over $40, which is always, and it takes just a few days to arrive.

  • By JikaJika

    My Product Life Line

    For someone from the States who lives in Shanghai, China - it can be hard to find products I trust and am familiar with. Their products get here FAST (within a week), I've never had any issues with the products I order, and to be able to find products for my natural hair - ooh! Thank ya! I hope they keep expanding their product line (*cough*Stock some Cantu curling cream *cough,cough*). But again, they make ordering from them a no-brainer. Thank you for creating this online store for us expats abroad.

  • By Ambamxlc

    Really worth the try!!

    I recently started using iHerb about one month ago and since then I have made numerous purchases on this website. They provide an excellent variety at EXCELLENT prices. Before I buy a bath/beauty product anywhere else I first check to see if iHerb has it for less, and they usually do! Seriously. I cannot recommend this store enough. Also, even there more expensive items can be found at discounted prices pretty often. PLEASE TRY IT. ITS WONDERFUL.

  • By Marlylynn


    After moving to a small town with no organic shops, I thought I was kinda SOL. With my allergies I have to use organic soaps and I don’t like deterring from what works for me. I couldn’t be happier with this app. They have all of my favorite brands and better prices than what I used to find in stores! The loyalty credit is a great plus. I’m always happy with how fast my products get to me. An app that I will never delete even when I move back to the city! Thank you iHerb!

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