How to Cancel Donatos

How to Cancel Donatos

Written by on 2021-11-15

We have made it super easy to cancel Donatos subscription
at the root to avoid any and all mediums "Donatos" (the developer) uses to bill you.
Now let us get into the crux of this guide.

Rate Donatos's Cancelation Policy


Complete Guide to Cancel and Delete Donatos

There are a few things you must do and know before canceling subscriptions. They are:

  1. Once you subscribe to a plan and you don't cancel it manually like you subscribed, that plan will renew automatically because you gave the permission.
  2. When you subscribe for a trial period and then you cancel, you run the risk of losing that trial content altogether.
  3. You must remember to manually cancel a subscription 24 hours before the trial period ends.

We have made it super easy to cancel Donatos subscription at the root to avoid any and all mediums "Donatos" (the developer) uses to bill you. Now let us get into the crux of this guide.


How to Cancel Donatos Subscription on your iPhone or iPad.

  1. First, open the settings app and tap on your name.
  2. Then, tap on the "Subscriptions" tab.
    (Note that you might not automatically see this tab. In that case, tap on iTunes & Appstore)
  3. Next, tap on your Apple ID. View Apple ID then sign in and scroll down to the "Subscriptions" button.
  4. Next, tap on Donatos (subscription) you want to review.
  5. Now, Tap on Cancel.
    (Note that if you don't see a "Cancel Subscription" button for Donatos, then it's definitely canceled already. It won't be renewed anymore).

How to Cancel Donatos Subscription on your Android device

To cancel Donatos subscription on Android, you need to realize that deleting the Donatos app alone won't cut it. Follow the steps below:

  1. First, open the Google Play Store. If you have multiple Google accounts, be sure you're signed into the right one.
  2. Click on menu, then go to "Subscriptions".
  3. Choose the Donatos subscription you wish to cancel and tap on the "Cancel Subscription" option.
  4. Finish up as directed.

Once your Donatos subscription has been removed from Google Play, your future subscriptions will be cancelled and won't be renewed anymore.

How do I remove my Card from Donatos?

Removing card details from Donatos if you subscribed directly is very tricky. Very few websites allow you to remove your card details. So you will have to make do with some few tricks before and after subscribing on websites in the future.

Before Signing up or Subscribing:

  1. Create an account on Justuseapp. signup here →
  2. Create upto 4 Virtual Debit Cards - this will act as a VPN for you bank account and prevent apps like Donatos from billing you to eternity.
  3. Fund your Justuseapp Cards using your real card.
  4. Signup on Donatos or any other website using your Justuseapp card.
  5. Cancel the Donatos subscription directly from your Justuseapp dashboard.
  6. To learn more how this all works, Visit here →.

After Signing Up:

  1. If you didn't use a Justuseapp Card when you subscribed, your only option is to contact Donatos directly. Get their Contact info →

How to Cancel Donatos Subscription on a Mac computer.

To cancel Donatos subscription on your Mac, do the following:

  1. First open the Mac App Store, then click on your name at the bottom of the sidebar.
  2. Click on the "View Information" tab at the top of the window and sign in if asked to do so.
  3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
  4. Click "Edit" beside the Donatos app and then click on "Cancel Subscription".

Note: Always make sure to use the exact username and ID you used to set up the subscription to manage that subscription when necessary. This is sometimes different from the Apple ID or Android brand ID you have set up.

If you don't remember your password however, contact the App for help/to reset password.

How to Cancel Donatos Subscription on Paypal.

To cancel your Donatos subscription on PayPal, do the following:

  1. First log into your PayPal account at .
  2. Click on the settings tab which is beside the logout option.
  3. Press "Payments" from the menu provided to you and click on "Manage Automatic Payments" in the Automatic Payments dashboard.
  4. You'll be shown a series of merchants' agreement you've transacted before. Click on "Donatos" or "Donatos" to cancel.
  5. You will be shown a confirmation page. Click on the "Cancel Automatic Payments" tab to affirm that you want to stop making payments to Donatos.
  6. Then click "Done" on the verification page to complete the unsubscription.

What to do if you subscribed directly on Donatos's website?

Here's how to cancel your Donatos subscription when billed through a payments provider that is not the Appstore, Playstore or Paypal.

Sometimes, you may start a subscription directly on a company's website without using an extra layer of security like Paypal or Apple. To unsubscribe, you might have to sign into Donatos's website or directly reach out to their payments provider.

Generally, here are some steps you can take if you find yourself in that fix:

  1. Finding the company's information, then reach out to them directly: Get all Donatos's contact details here

  2. If the company has an app they developed in the Appstore, you can try contacting Donatos (the app developer) for help through the details of the app.

How to delete Donatos account

You might have created an account on Donatos during the course of using the app. Many apps make it so easy to signup but a nightmare to delete your account. We try to make it easier but since we don't have information for every app, we can only do our best.

Generally, here are some steps you can take if you need your account deleted:

  1. Reach out directly to Donatos via Justuseapp. Get all Contact details →

  2. Send an email to [email protected] Click to email requesting that they delete your account.

Bonus: How to Delete Donatos from your iPhone or Android.

Delete Donatos from iPhone.

To delete Donatos from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold Donatos until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the Donatos app from your phone.

Method 2:

Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.

For iOS 11 and above:

Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.

Delete Donatos from Android

  1. First open the Google Play app, then press the hamburger menu icon on the top left corner.
  2. After doing these, go to "My Apps and Games" option, then go to the "Installed" option.
  3. You'll see a list of all your installed apps on your phone.
  4. Now choose Donatos, then click on "uninstall".
  5. Also you can specifically search for the app you want to uninstall by searching for that app in the search bar then select and uninstall.

How easy is it to cancel/delete Donatos?

Our crowdsourced data from Donatos and Justuseapp users, shows that it is Very Easy to cancel a Donatos subscription.

If you haven't rated Donatos cancellation policy yet, Rate it here →.

What is Donatos?

It’s fast. It’s simple. It’s like pizza in your pocket! Download the Donatos Pizza app and make ordering your favorite Donatos pizza faster and easier than ever! Order a popular Donatos Signature Pizza or easily create your own. Reorder with just one tap. Check your rewards status, get online deals, find nearby Donatos locations, and more. Download the Donatos Pizza app for iPhone or iPad today!

Stop ridiculous app charges!

Stop apps from taking your money without permission. Protect yourself! Get a Justuseapp Card and keep your subscriptions in check today.

Have a Problem with Donatos? Report Issue

Leave a comment:

Why should I report an Issue with Donatos?

  1. Pulling issues faced by users like you is a good way to draw attention of Donatos to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Donatos customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Donatos.

User reviews of Donatos

  • By chadb183

    Glitchy app, really annoying

    Your app needs some work. Lots of problems when trying to update my expired card that has the same card number. Declined 3 times, then randomly works. Cant add the new card from the main ordering area. Have to back completely out of the order and go into account settings to update my card. You should fire you app developer. This is basic stuff.

  • By seriouy

    Frustrated customer

    Your online discounts should also be available and known in your stores. It’s frustrating! Also this app doesn’t display the prices for each item, only sub total. Couple that with the poor customer service, and I think I may be done with Donatos. And now I can’t submit feedback until I provide you with a nickname - seriously?!!

  • By Resch556

    Easy pizza!!!

    This app makes ordering so much easier. The full menu is at your touch. You can input coupon codes off of the google search as well. Plus you can save your payment and address so it is fast! No more yelling to people in the room to get their order right while the Donatos employee holds on the phone. I highly recommend!

  • By RedOnTheHead

    Best Ever!!!

    So I’ll make this simple...been all over North America and can’t find a better pizza for quality of toppings, taste and looks...yes it’s pretty right out of the box. Grew up on Minnelli‘s on Sullivant Ave all my life, dad worked at was a staple every Friday night and then through high school...BRHS. The first time I had Donatoes I was hooked! Do yourself a favor if you reading this and passing through Ohio...GET YA SUM!

  • By PJDAVIS317

    Great app

    I love this app - and I LOVE Donatos!! I would love to see coupons and deals on the app (and would love coupons and deals on salads - not just pizza :) The biggest thing I would love is the ability to opt out of silverware and napkins when ordering delivery. I get it every time and it’s such a waste - economically and environmentally especially when it’s coming to my house.

Check Out How to cancel or delete: