How to Cancel Rockland Trust

Their online bank is probably one of the only reasons I still bank with them. I live in the south now, and they don’t have Rockland bank here, but their online bank is so good I can’t leave haha. They have great customer service, every time I’ve had an issue they fix it or explain the problem. Their customer service line also has real people! No sketchy people with thick accents reading from a script!! App will show a purchase on my account that I made 5 mins ago (seriously!), checks ready right away! You can’t beat that. Ive been with Rockland for 5+ years and two moves. I’ve tried other banks but Rockland has them all beat! The only reason I gave 4 instead of 5 stars is because there are the occasional glitches. Sometimes you click on the account history or try to deposit a check and an error message shows up. Nothing too major and nothing that has lasted longer than 5 mins. 👍🏻👍🏻👍🏻👍🏻

Rockland app is easy to use because of it’s well laid out format or design. Having all the options of all available activities in 1 column on the left, which is where your eyes immediately go to, makes ease of use. When pressing on an option a second option or subfolder appears The menu is easy to navigate. When selecting the account menu, the information appears in boxes for each account with the name and total. By individualizing, each account, you can quickly obtain the information that you are searching. This is just one example of why I give this app a 5 star rating. Floss

This app does everything I used to do with key entry telephone banking and of course it is much faster now to check balances or transfer money. Some things you still need to visit the bank or pick up the phone to get done, and Rockland (which has been the second acquirer of my original bank) has retained staff at locations they took over and remained courteous and efficient. The speed and functionality of the app has also improved since I started using it a couple of years ago. I am happy with the bank and the app.

Love the Bank AND their mobile app. The App is an easy to use tool that provides immediate real-time access to my accounts, 24-7. And technical support, to get me started and / or to respond to any questions that I have had, has been excellent. The “Bill Pay” feature is terrific and easy to set up and use. All payments to creditors have always been issued “on time” and promptly confirmed on dates of transactions via email. Could not be more satisfied with my banking relationship, whether at my local branch or through use of their on-line services.

My previous bank is a large bank that allowed me to login and see all of my accounts personal and business on one login. I can only take photos of my personal checks on that account and I had to do a separate login for a business which is fine but I’d say 85% of what I did was checking balances and seeing when things clear which can be done with the one login for the business login was just used to take pictures of checks for the business accounts. Other than the lack of this feature of the app is pretty good.