How to Cancel HMSA

Our crowdsourced data from HMSA and Justuseapp users, shows that it is Unrated to cancel a HMSA subscription.

If you haven't rated HMSA cancellation policy yet, Rate it here →.

HMSA’s Online Care virtual doctor app connects you to the best doctors on demand, from anywhere in Hawaii. There's no need to make a doctor appointment - download the app and get real-time virtual care from a doctor, pediatrician, or therapist on your mobile phone. Online doctors are available 24/7, 365 days a year, and you can make an appointment with a therapist of your choice. It’s easy, secure and affordable. Have a question to ask a doctor, pediatrician or psychologist? Get the care and treatment you need urgently - typical issues include: • Diabetes and hypertension • Bladder and urinary concerns • Cold and flu symptoms • Skin Conditions • Headache, fever, ear pain • Bronchitis • Medication management • Depression and anxiety disorder Just choose the type of visit you are looking for and select a provider. Depending on the issue at hand, the doctor can diagnose, suggest follow up, and prescribe medication, when appropriate. Our doctors care about helping you feel well! Get the #1 medical app in Hawaii now! Please note that telehealth is not for emergencies. If you’re having a medical emergency, call 911. Now integrated with Apple’s Health app, you can share your health information with the doctor during your Online Care visit such as your heart rate, blood pressure, temperature, blood glucose, weight, nutritional information, and respiratory rate.

1. Pulling issues faced by users like you is a good way to draw attention of HMSA: 24/7 Online Doctor Visit to your problem using the strength of crowds.
2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
4. If you are a HMSA: 24/7 Online Doctor Visit customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using HMSA: 24/7 Online Doctor Visit.

• 
  By Maryruth in Hilo

  5

  I I have more access to specialists despite geographic isolation

  HMSA Online allows me to connect with and keep appointments with professionals during the times that work for me, and from the convenience of my own space (wherever I happen to be in the islands, as long as my hotspot is working or I otherwise have internet. I really appreciate the flexibility this APP affords. Yes, there are some glitches in the system that sometimes interrupt the feed or drop the call, but the system often reconnects me by itself. And if that doesn’t happen, my provider simply sends me a new invitation for "60 seconds from now" and we reconnect by stating another session (but still billed as one session, I'm not asked for another copay.) I really appreciate the ability to schedule with whom I want, whether or not they and/or I happen to be on the Big Island on any particular day. As long as the provider is licensed in Hawaii (and and providing services thru HMSA Online,) I can have an appointment with them without actually leaving home (or flying to another island) to go to their office. It saves us both time, saves me money, and gives me much more access (and to different specialists) than I would normally have living on the Big Island.



• 
  By DeidreKira

  5

  Love this APP!

  Thanks to the HMSA Online APP I got to keep on seeing my regular psychologist that I’ve been seeing for years. When my psychologist moved to Virginia a few years back, I was worried I would have to find a new doctor. I was not looking forward to that, because the doctor I was seeing for years, is a very good psychologist, & I really felt comfortable with him. But thanks to the HMSA Online APP, I am able to keep seeing my psychologist, even if he lives in Virginia, & I live here in Hawaii. I see him every week, just like if he was still here in Hawaii. And the great thing about this is, I don’t have to drive anywhere, find a parking, walk & wait for the elevator. I just relax in the comfort of my bedroom, & when it’s my appointment time, I click on the APP, go through the process of logging in, then visit with my doctor (face to face), just like if I were visiting with him in person! Thanks HMSA Online for this great APP, & for not making me have to give up a excellent doctor (Dr. Edward Bieda)!



• 
  By enjoy good life

  5

  First time online with Doctor.

  First visit with primary Dr Chun due to isolation because of Covid-19. Don’t believe I have it but better safe than sorry and not wanting to compromise my doctor, staff and other patients. Dr Chun and Sharie his nurse are the best. I was able to explain my symptoms and existing problems easily. They in turn responded quickly and I was able to get my prescription in little wait time. Doing HMSA online with Dr Chun fitted my needs and was easier to do than an office visit.



• 
  By Rich0180

  5

  Works great! Doctors are awesome!

  They’ve made a ton of improvements with the video. I was sick with the flu and was able to see a doctor within a few minutes without having to drag myself out of bed. The doc sent my prescription to my pharmacy and my spouse was able to pick it up. I also got a sick note for work. The entire thing took less than 10 minutes and I didn’t have to go to the ER. Also, my visit was free with my HMSA plan.



• 
  By kann.fong

  5

  Great App

  This is an amazing app! I’ve used it when I can’t get out of bed and just need to see a provider instead of having to wait in the urgent care waiting room for hours. The providers are so professional. The sessions are only 15-20 minutes long but it’s so much better than having to do this feeling sick and in a waiting room!