How to Cancel Ola Cabs

How to Cancel Ola Cabs

Written by on 2022-04-22

We have made it super easy to cancel Ola Cabs subscription
at the root to avoid any and all mediums "ANI Technologies Pvt. Ltd." (the developer) uses to bill you.
Now let us get into the crux of this guide.


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Complete Guide to Cancel and Delete Ola Cabs

There are a few things you must do and know before canceling subscriptions. They are:

  1. Check the Terms, Service policy or Privacy policy of Ola Cabs to know if they support self-serve subscription cancellation or account deletion:
  2. Once you subscribe to a plan and you don't cancel it manually like you subscribed, that plan will renew automatically because you gave the permission.
  3. When you subscribe for a trial period and then you cancel, you run the risk of losing that trial content altogether.
  4. You must remember to manually cancel a subscription 24 hours before the trial period ends.

We have made it super easy to cancel Ola Cabs subscription at the root to avoid any and all mediums "ANI Technologies Pvt. Ltd." (the developer) uses to bill you. Now let us get into the crux of this guide.



   

How to Cancel Ola Cabs Subscription on your iPhone or iPad.

  1. First, open the settings app and tap on your name.
  2. Then, tap on the "Subscriptions" tab.
    (Note that you might not automatically see this tab. In that case, tap on iTunes & Appstore)
  3. Next, tap on your Apple ID. View Apple ID then sign in and scroll down to the "Subscriptions" button.
  4. Next, tap on Ola Cabs (subscription) you want to review.
  5. Now, Tap on Cancel.
    (Note that if you don't see a "Cancel Subscription" button for Ola Cabs, then it's definitely canceled already. It won't be renewed anymore).




How to Cancel Ola Cabs Subscription on your Android device

To cancel Ola Cabs subscription on Android, you need to realize that deleting the Ola Cabs app alone won't cut it. Follow the steps below:

  1. First, open the Google Play Store. If you have multiple Google accounts, be sure you're signed into the right one.
  2. Click on menu, then go to "Subscriptions".
  3. Choose the Ola Cabs subscription you wish to cancel and tap on the "Cancel Subscription" option.
  4. Finish up as directed.

Once your Ola Cabs subscription has been removed from Google Play, your future subscriptions will be cancelled and won't be renewed anymore.



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How to Cancel Ola Cabs Subscription on a Mac computer.

To cancel Ola Cabs subscription on your Mac, do the following:


  1. First open the Mac App Store, then click on your name at the bottom of the sidebar.
  2. Click on the "View Information" tab at the top of the window and sign in if asked to do so.
  3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
  4. Click "Edit" beside the Ola Cabs app and then click on "Cancel Subscription".

Note: Always make sure to use the exact username and ID you used to set up the subscription to manage that subscription when necessary. This is sometimes different from the Apple ID or Android brand ID you have set up.

If you don't remember your password however, contact the App for help/to reset password.


How to Cancel Ola Cabs Subscription on Paypal.

To cancel your Ola Cabs subscription on PayPal, do the following:

  1. First log into your PayPal account at www.paypal.com .
  2. Click on the settings tab which is beside the logout option.
  3. Press "Payments" from the menu provided to you and click on "Manage Automatic Payments" in the Automatic Payments dashboard.
  4. You'll be shown a series of merchants' agreement you've transacted before. Click on "Ola Cabs" or "ANI Technologies Pvt. Ltd." to cancel.
  5. You will be shown a confirmation page. Click on the "Cancel Automatic Payments" tab to affirm that you want to stop making payments to Ola Cabs.
  6. Then click "Done" on the verification page to complete the unsubscription.




What to do if you subscribed directly on Ola Cabs's website?

Here's how to cancel your Ola Cabs subscription when billed through a payments provider that is not the Appstore, Playstore or Paypal.

Sometimes, you may start a subscription directly on a company's website without using an extra layer of security like Paypal or Apple. To unsubscribe, you might have to sign into Ola Cabs's website or directly reach out to their payments provider.

Generally, here are some steps you can take if you find yourself in that fix:

  1. Finding the company's information, then reach out to them directly: Get all Ola Cabs's contact details here

  2. Visit the website of Ola Cabs. Click to visit .

  3. Login to your account.

  4. In the menu section, look for any of the following: "Billing", "Subscription", "Payment", "Manage account", "Settings".

  5. Click the link, then follow the prompts to cancel your subscription.


How to delete Ola Cabs account

You might have created an account on Ola Cabs during the course of using the app. Many apps make it so easy to signup but a nightmare to delete your account. We try to make it easier but since we don't have information for every app, we can only do our best.


Generally, here are some steps you can take if you need your account deleted:

  1. Reach out directly to Ola Cabs via Justuseapp. Get all Contact details →

  2. Send an email to [email protected] Click to email requesting that they delete your account.

  3. Check Ola Cabs's Privacy/TOS/Support channels below for their Data-deletion/request policy and contact them:

    *Pro-tip: Once you visit any of the links above, Use your browser "Find on page" to find "@". It immediately shows the neccessary emails.




Bonus: How to Delete Ola Cabs from your iPhone or Android.


Delete Ola Cabs from iPhone.

To delete Ola Cabs from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold Ola Cabs until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the Ola Cabs app from your phone.

Method 2:

Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.

For iOS 11 and above:

Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.


Delete Ola Cabs from Android

  1. First open the Google Play app, then press the hamburger menu icon on the top left corner.
  2. After doing these, go to "My Apps and Games" option, then go to the "Installed" option.
  3. You'll see a list of all your installed apps on your phone.
  4. Now choose Ola Cabs, then click on "uninstall".
  5. Also you can specifically search for the app you want to uninstall by searching for that app in the search bar then select and uninstall.



How easy is it to cancel/delete Ola Cabs?

Our crowdsourced data from Ola Cabs and Justuseapp users, shows that it is Unrated to cancel a Ola Cabs subscription.

If you haven't rated Ola Cabs cancellation policy yet, Rate it here →.



What is Ola Cabs?

Say Ola to a better value rideshare. Ola offers you the nicer, safer and fairer ways to book your rides. With more than 300,000 drivers & taxis in 100+ cities worldwide, we have got you covered in India, Australia, New Zealand and UK! Book your next Ola ride in just a few taps. Get a referral code from your friends and get exclusive referral offers! ● Enter the destination to check fares ● See all available travel options near you ● Pick your choice of ride ● Get instant confirmation with trip details ● Track your car in real time Some of the popular travel options available on the Ola app are: ● Auto: Fastest way to book autos without the hassle of waiting & haggling for price ● Share: Book up to 2 seats to share AC cars with others travelling on the same route. Save up to 50% on regular cab fares ● Share Express: Save time & money by travelling in shared cabs on fixed routes ● Micro: Book the cheapest AC taxi in town starting at just Rs. 6/km ● Mini: Travel in comfy AC hatchbacks at pocket-friendly fares ● Prime Sedan: Top sedans with free Wi-Fi & top-rated drivers ● Prime Play: High-rated Prime Sedans with free in-cab entertainment. Enjoy movies, music, live video streaming & more on the go ● Prime SUV: Spacious SUVs with more seats, free Wi-Fi & top rated drivers ● LUX: Travel in top-of-the-line luxury cars at unbeatable fares ● Outstation: Ride out of town at affordable one-way & round trip fares with free in-cab entertainment. Enjoy songs, movies, live video streami...



Stop ridiculous app charges!


Stop apps from taking your money without permission. Protect yourself! Get a Justuseapp Card and keep your subscriptions in check today.





Comments


  • By Karen Holland

    I’m trying to claim for incorrectly charged cancelled fees. The app won’t allow this





Have a Problem with Ola Cabs? Report Issue

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Why should I report an Issue with Ola Cabs?

  1. Pulling issues faced by users like you is a good way to draw attention of Ola Cabs to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Ola Cabs customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Ola Cabs.


User reviews of Ola Cabs


  • By Camael of Serenity
    5

    Unscrupulous Company.. stay away!!!

    This is the icing on the cake, they activated Ola wallet and charged me 687 bucks after I had already paid the driver in cash and also since I do not trust or use online wallets, I’m jot even sure of how it got activated when I haven’t even shared any KYC document. Then they tell me I reported the incident very late so there’s nothing they can do and that I would have to either pay up twice or forfeit my account. I chose the latter. It’s shameful to see such unscrupulous business trying to dupe customers and charge them twice for a service thats already been paid for. I have not seen such brazen acts of cheating before. My account is being held at ransom by this company and they still keep calling me to pay up when I don’t owe them a penny. Utterly shameful and disgusting conduct.



  • By Srikanthv
    5

    Ola airport pickup unreliable

    This morning I scheduled a pickup from hotel to airport at 4:00 am for my 6:30 flight. The driver was assigned 10 mins before the scheduled pickup and the driver was insistent in calling me to find out where I was going and just 2 mins before the scheduled time he cancelled because he was going to the airport. The fare was 700 The app was supposed to reassign and send someone in the scheduled time but to my surprise the app cancelled the full trip and rebook I had to rebook another cab luckily unlike in Bangalore waiting time usually is 30 min this time I got a cab within 10 min. The fare I got was 737 inclusive of everything The driver started from my hotel with in 2 mins he said he had a flat tire and will take 5 mins to fix but then I realised he did not have the necessary jack to fix the puncture tire At 4:20 in the morning there were no one and used archaic way of lining up stones and fixing the tire When I reached the airport I was in for a surprise to find my fare was 200 more than what I booked and the driver drove pretty rashly to get to the airport Overall nightmare hope Ola take action



  • By ANURAMJI
    5

    Below Average Service

    Many a times got canceled after assuring it will come in few minutes. If we cancel as it is very much delayed you change cancellation charges but when you do why you do not give credit to our money paid as cancellation charges. Besides no response recd for my complaint made few weeks back about rude behaviour of driver. This upsets everyone & now in two minds why I should use OLA? Hope you will respond at least for this.



  • By olarider
    5

    Drivers canceling bookings

    I was extremely satisfied with OLA in the past. In the recent times drivers are calling and asking destination and canceling the bookings. Appreciate if drivers are also informed of the destination and only after their consent the booking is shared with customer. Else it is upsetting schedules and cancellations are happening even after waiting. This inconvenience is happening even for scheduled trips. After duly waiting I am forced to check alternate options



  • By Engineer-Shubh Arora
    4

    Airport Issue

    I love the Ola app. I’m an Indian American (NRI). I use this app when I come to India every year. It’s cheap, convenient, and safe. This year when I came to New Delhi India in 2019, I tried to book an Ola to get to my hotel, but the driver said that they weren’t allowed to go to the airport and said that I will have to walk all the way to the “Ola stand” which I had no clue where was. I didn’t want to step outside the airport because once I walk out then I won’t be able to go back in and would have to stand out in the heat. Finally, I had to cancel the ride and book a local taxi which was quite unfortunate. Other than the Airport pickup I highly recommend the Ola App because the drivers are nice, polite and they know their way around the cities.




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