how to cancel Paychex Flex

How to Cancel Paychex Flex

Published by Paychex, Inc on 2023-07-17

We have made it super easy to cancel Paychex Flex subscription
at the root to avoid any and all mediums "Paychex, Inc" (the developer) uses to bill you.

How Easy is it to Cancel Paychex Flex?


Complete Guide to Canceling Paychex Flex

A few things to note and do before cancelling:

  1. The developer of Paychex Flex is Paychex, Inc and all inquiries must go to them.
  2. Cancelling a subscription during a free trial may result in losing a free trial account.
  3. You must always cancel a subscription at least 24 hours before the trial period ends.

How easy is it to cancel or delete Paychex Flex?

It is Very Easy to Cancel a Paychex Flex subscription. (**Crowdsourced from Paychex Flex and Justuseapp users)
If you haven't rated Paychex Flex cancellation policy yet, Rate it here →.

Potential Savings

**Pricing data is based on average subscription prices reported by users..

Duration Amount (USD)
Weekly Subscription $20.00
Monthly Subscription $58.99

How to Cancel Paychex Flex Subscription on iPhone or iPad:

  1. Open Settings » ~Your name~ » and click "Subscriptions".
  2. Click the Paychex Flex (subscription) you want to review.
  3. Click Cancel.

How to Cancel Paychex Flex Subscription on Android Device:

  1. Open your Google Play Store app.
  2. Click on Menu » "Subscriptions".
  3. Tap on Paychex Flex (subscription you wish to cancel)
  4. Click "Cancel Subscription".

How do I remove my Card from Paychex Flex?

Removing card details from Paychex Flex if you subscribed directly is very tricky. Very few websites allow you to remove your card details. So you will have to make do with some few tricks before and after subscribing on websites in the future.

Before Signing up or Subscribing:

  1. Create an account on Justuseapp. signup here →
  2. Create upto 4 Virtual Debit Cards - this will act as a VPN for you bank account and prevent apps like Paychex Flex from billing you to eternity.
  3. Fund your Justuseapp Cards using your real card.
  4. Signup on Paychex Flex or any other website using your Justuseapp card.
  5. Cancel the Paychex Flex subscription directly from your Justuseapp dashboard.
  6. To learn more how this all works, Visit here →.

How to Cancel Paychex Flex Subscription on a Mac computer:

  1. Goto your Mac AppStore, Click ~Your name~ (bottom sidebar).
  2. Click "View Information" and sign in if asked to.
  3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
  4. Click "Edit" beside the Paychex Flex app and then click on "Cancel Subscription".

What to do if you Subscribed directly on Paychex Flex's Website:

  1. Reach out to Paychex, Inc here »»

  2. Visit Paychex Flex website: Click to visit .

  3. Login to your account.
  4. In the menu section, look for any of the following: "Billing", "Subscription", "Payment", "Manage account", "Settings".
  5. Click the link, then follow the prompts to cancel your subscription.

How to Cancel Paychex Flex Subscription on Paypal:

To cancel your Paychex Flex subscription on PayPal, do the following:

  1. Login to .
  2. Click "Settings" » "Payments".
  3. Next, click on "Manage Automatic Payments" in the Automatic Payments dashboard.
  4. You'll see a list of merchants you've subscribed to. Click on "Paychex Flex" or "Paychex, Inc" to cancel.

How to delete Paychex Flex account:

  1. Reach out directly to Paychex Flex via Justuseapp. Get all Contact details →

  2. Send an email to [email protected] Click to email requesting that they delete your account.

Delete Paychex Flex from iPhone:

  1. On your homescreen, Tap and hold Paychex Flex until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the Paychex Flex app.

Delete Paychex Flex from Android:

  1. Open your GooglePlay app and goto the menu.
  2. Click "My Apps and Games" » then "Installed".
  3. Choose Paychex Flex, » then click "Uninstall".

Have a Problem with Paychex Flex? Report Issue

Leave a comment:

Reviews & Common Issues: 4 Comments

4.8 out of 5

By Aamir Zaman

7 months ago

Zaman&zaman OC cancelled last year 3/1/22. Still charging my bank account in spite of calling and written notices.

By Gina Radcliff

1 year ago

We have had issues with getting any response from of our Account Specialist in the past. In this instance, starting in November of 2021, we had to make a correction to an employee's state of residency, it is almost the end of May 2022 and we still have no resolve. This has now resulted in multiple late state filings, incorrect W-2's (for 2021!), and HOURS of my time explaining and re-explaining the sequence of events every time I talk to a new person at this company. My new account specialist is readily available, but he cannot remedy the situation. I have been told three times that I am in a "Correction" queue. I could have filed all of these corrections myself, but I am paying for these services! What do I do? AND NOW, more importantly, how do I terminate their services???

By Genny Gyr

2 years ago

I have 2-different company's & I have asked for help setting up both company's with paychex flex.. no one helped me. So I tried myself & it won't allow me too. It's says I already set up an account for my business which is true for 1-of the businesses NOT the other. I know want to cancel my subscription with you and am having trouble. Plz contact me 920-517-0400 Genny

By Michael Wey

2 years ago

My Paychex account has no option anywhere that allows me to view paystubs or anything important for that matter. My employer is lost in this issue as well. Its basically a useless app right know. I have a samsung galaxy s20 so no software issues their. Deleting and rebooting my account at corporate, my employer or PAYCHEX themselves and starting new one is likely. I tried uninstalling on my phone and reinstalling 2x still no paystub ability. This is clearly not on my end of account. When I log in home page is training, tasks (no new tasks), upcoming events, and conversations at bottom of page. View paystub is not under menu or manage tiles. Employer said this is very odd. Disappointing for sure

What is Paychex Flex?

The Paychex Flex app can be used by previously registered Paychex Flex (this users. Paychex Flex keeps employers and employees connected to the most vital payroll and benefits features. Available features will vary and are dependent upon your company's plan options. EMPLOYERS Touch ID and Face ID authentication Submit payroll - Enter, review, and submit on the go. - Resume payrolls started on your tablet or desktop. Access vital information - All reports, including payroll reports and cash requirements. - Employee check stubs and tax documents. - Employee profiles, compensation, taxes, deductions, and time-off balances. - Retirement plan balances, participation rates, and employee eligibility. - Health and benefits carrier information and member guides. - Health and benefits employee enrollment and election information. EMPLOYEES Touch ID and Face ID authentication Access vital information - Check stubs and W2s. - Retirement balances, contributions, returns, and loans. - Update retirement contributions and investments. - Profile, compensation, taxes, deductions, and time-off balances. - Health, dental, and life insurance benefit details, deductions, and contact information. - FSA contributions, balances, claim, and reimbursement activity.

Alternatives to Paychex Flex: