How to Cancel mySugr

How to Cancel mySugr

Written by on 2020-12-14

We have made it super easy to cancel mySugr - Diabetes Tracker Log subscription
at the root to avoid any and all mediums "mySugr GmbH" (the developer) uses to bill you.
Now let us get into the crux of this guide.

How does mySugr's Cancellation Policy make you feel?

Complete mySugr - Diabetes Tracker Log Cancellation and Delete Guide

Table of Contents:

  1. Cancel on Iphone
  2. Cancel on Android
  3. Cancel on Mac
  4. Cancel via Paypal
  5. Cancel on Website
  6. Delete Account
  7. Delete App on Iphone
  8. Delete App on Android
  9. Cancellation Policy

There are a few things you must know about cancelling subscriptions. They include the following:

  1. Once you subscribe to a plan and you don't cancel it manually like you subscribed, that plan will renew automatically because you gave the permission.
  2. When you subscribe for a trial period and then you cancel, you run the risk of losing that trial content altogether.
  3. You must remember to manually cancel a subscription 24 hours before the trial period ends.

We have made it super easy to cancel mySugr - Diabetes Tracker Log subscription at the root to avoid any and all mediums "mySugr GmbH" (the developer) uses to bill you. Now let us get into the crux of this guide.


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Prevent apps from taking your money without permission. Get a free Virtual Credit Card to signup for Subscriptions.

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How to Cancel mySugr - Diabetes Tracker Log Subscription on your iPhone or iPad.

  1. First, open the settings app and tap on your name.
  2. Then, tap on the "Subscriptions" tab.
    (Note that you might not automatically see this tab. In that case, tap on iTunes & Appstore)
  3. Next, tap on your Apple ID. View Apple ID then sign in and scroll down to the "Subscriptions" button.
  4. Next, tap on mySugr (subscription) you want to review.
  5. Now, Tap on Cancel.
    (Note that if you don't see a "Cancel Subscription" button for mySugr - Diabetes Tracker Log, then it's definitely canceled already. It won't be renewed anymore).

How to Cancel mySugr - Diabetes Tracker Log Subscription on your Android device

To cancel mySugr subscription on Android, you need to realize that deleting the mySugr app alone won't cut it. Follow the steps below:

  1. First, open the Google Play Store. If you have multiple Google accounts, be sure you're signed into the right one.
  2. Click on menu, then go to "Subscriptions".
  3. Choose the mySugr - Diabetes Tracker Log subscription you wish to cancel and tap on the "Cancel Subscription" option.
  4. Finish up as directed.

Once your mySugr subscription has been removed from Google Play, your future subscriptions will be cancelled and won't be renewed anymore.

How to Cancel mySugr - Diabetes Tracker Log Subscription on a Mac computer.

To cancel mySugr subscription on your Mac, do the following:

  1. First open the Mac App Store, then click on your name at the bottom of the sidebar.
  2. Click on the "View Information" tab at the top of the window and sign in if asked to do so.
  3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
  4. Click "Edit" beside the mySugr - Diabetes Tracker Log app and then click on "Cancel Subscription".

Note: Always make sure to use the exact username and ID you used to set up the subscription to manage that subscription when necessary. This is sometimes different from the Apple ID or Android brand ID you have set up.

If you don't remember your password however, contact the App for help/to reset password.

How to Cancel mySugr - Diabetes Tracker Log Subscription on Paypal.

To cancel your mySugr subscription on PayPal, do the following:

  1. First log into your PayPal account at .
  2. Click on the settings tab which is beside the logout option.
  3. Press "Payments" from the menu provided to you and click on "Manage Automatic Payments" in the Automatic Payments dashboard.
  4. You'll be shown a series of merchants' agreement you've transacted before. Click on "mySugr - Diabetes Tracker Log" to cancel.
  5. You will be shown a confirmation page. Click on the "Cancel Automatic Payments" tab to affirm that you want to stop making payments to mySugr - Diabetes Tracker Log.
  6. Then click "Done" on the verification page to complete the unsubscription.

What to do if your subscribed directly on mySugr's website?

Here's how to cancel your mySugr subscription when billed through a payments provider that is not the Appstore, Playstore or Paypal.

Sometimes, you may start a subscription directly on a company's website without using an extra layer of security like Paypal or Apple. To unsubscribe, you might have to sign into mySugr - Diabetes Tracker Log's website or directly reach out to the payments provider.

Generally, here are two steps you can take if you find yourself in that fix:

  1. Finding the company's information, then reaching out. Contact mySugr - Diabetes Tracker Log here →
  2. If the company has an app they developed in the Appstore, you can try contacting mySugr GmbH (the app developer) for help through the details of the app.

How to delete mySugr account

You might have created an account on mySugr during the course of using the app. Many apps make it so easy to signup but a nightmare to delete your account. We try to make it easier but since we don't have information for every app, we can only do our best.

Generally, here are some steps you can take if you need your account deleted:

  1. Reach out directly to mySugr via Justuseapp. Get all Contact details →

  2. You can send an email to [email protected] requesting that they delete your account.

  3. Check mySugr's Privacy/TOS/Support channels below for their Data-deletion/request policy and contact them:

    *Pro-tip: Once you visit any of the links above, Use your browser "Find on page" to find "@". It immediately shows the neccessary emails.

Bonus: How to Delete mySugr - Diabetes Tracker Log from your iPhone or Android.

Delete mySugr - Diabetes Tracker Log from iPhone.

To delete mySugr from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold mySugr - Diabetes Tracker Log until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the mySugr - Diabetes Tracker Log app from your phone.

Method 2:

Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.

For iOS 11 and above:

Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.

Delete mySugr - Diabetes Tracker Log from Android

  1. First open the Google Play app, then press the hamburger menu icon on the top left corner.
  2. After doing these, go to "My Apps and Games" option, then go to the "Installed" option.
  3. You'll see a list of all your installed apps on your phone.
  4. Now choose mySugr - Diabetes Tracker Log, then click on "uninstall".
  5. Also you can specifically search for the app you want to uninstall by searching for that app in the search bar then select and uninstall.

Stop ridiculous charges!!!

Prevent apps from taking your money without permission, protect yourself! Get a free virtual credit card for free-trial subscriptions.

Get yours now →

mySugr's Cancellation Policy.

Our crowdsourced data from mySugr and Justuseapp users, shows that it is Unknown: Awaiting ratings to cancel a mySugr subscription.

Have you rated? If you haven't rated mySugr, Rate it here →.

What is mySugr - Diabetes Tracker Log?

Get help with managing your diabetes, it's quick and easy! Ranked the Top Diabetes App by Healthline 3 times. Featured in Forbes, TechCrunch, and The Washington Post. Adding the mySugr Diabetes App to your daily routine with diabetes (Type 1, Type 2, or Gestational diabetes) will make your life easier. The mySugr diabetes app is your loyal and free diabetes logbook, which keeps your diabetes data under control. With one app you'll have: • Easy and personalized dashboard (diet, meds, carb intake, blood glucose levels and more). • Insulin/Bolus calculator with precise insulin dose recommendations (Limited to some countries using mySugr PRO). • See clear blood sugar level graphs. • Estimated HbA1c at a glance, no more surprises. • Daily, weekly, and monthly reports, that you can share directly with your doctor. • Secure data backup (built with regulatory compliance, quality, and safety). Make diabetes suck less. 1. APP FEATURES It auto-logs your data plus you can collect your daily therapy info such as meals, your diet and carb intakes. Also, medications you take, blood glucose levels and insulin levels. 2. INTEGRATIONS • Steps, activity, blood pressure, CGM data, weight, and more. • Accu-Chek® Aviva Connect; Accu-Chek® Performa Connect; Accu-Chek® Guide (activate mySugr PRO for no charge! Please see our FAQ on the website for the latest information). • Apple Health® 3. PRO FEATURES Take your diabetes therapy to the next level! mySugr PRO can be activated at no charge w...

Have a Problem with mySugr - Diabetes Tracker Log? Report Issue

Leave a comment:

Why should I report an Issue with mySugr - Diabetes Tracker Log?

  1. Pulling issues faced by users like you is a good way to draw attention of mySugr - Diabetes Tracker Log to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a mySugr - Diabetes Tracker Log customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using mySugr - Diabetes Tracker Log.

User reviews of mySugr

  • By msantiago1256

    I’m simply blown away

    When I was diagnosed with pre-diabetes I went into data overdrive trying to get a hold of the problem and find a solution that works for me and my lifestyle. One of the key things I wanted was a solid, practical, and well designed tracker to help me paint a real world picture of my blood sugar daily. Of course the App Store doesn’t lack for applications and I downloaded nearly a dozen before settling on mySugr. Many asked for a lot of personal information with little guarantee of data protection. Others didn’t have enough options for data tracking. Some where simply ugly and unintuitive. I’ve never been so impressed with an app. I feel in control of my data, engaged to use it, and have already impressed my dietician with the data I’ve collected. I loved it so much I went to their site to see if they where hiring a web app developer lol. It’s obviously an app that is made by people who love what they do.

  • By sunburntbrain

    This is the best diabetes app ever! GET THE BUNDLE!

    I was a diabetic with little control. I had given up. I ran into this app and it all changed. I started using the app and it was fun. I wanted to use it. I bought the bundle that came with the Accu-Chek Guide Meter and UNLIMITED STRIPS. I started poking my fingers all the time! Wanting that control. My A1C was 9.6. I learned that with more knowledge came more control and an interest in a diabetic diet and lifestyle changes that have helped me noticeably lose weight. I can’t wait to see what my next A1C is. I’m sure it’s going to be a lot better. Oh I forgot. With the bundle comes a Diabetic Educator right in the app. Well worth the 49 dollar investment each month. No appointments needed just message her in the app. If you combine the bundle, a new meter lance and lancets all you can poke strips and an educator you’re making money to save your own life. This was the best medical decision I’ve ever made. Tame your monster! Get MySugr today!

  • By BigV1952

    Helped me drop my A1C from a 11.5 to 5.5 in six mos!

    When I first got diagnosed it was really scary, and overwhelming time. This app gave me something to concentrate on, it really helped me to log all of my eating and glucose records easily. Six months later now, things have gotten better for me and my need for logging every meal became less and less necessary and less testing too under Dr’s advice. I still enjoy doing a daily log in the morning, I enjoy the apps giggle when I log a 98 it’s a great way to start your day on a healthy step in controlling your sugar . I feel every newly diagnosed person should use this app, the free one was great, but the paid gives you the photo option which I use to take a picture of my meter Incase I key it in wrong. Essentially this is a very important tool for recording your monitoring of your blood glucose and diet intake to help you lower your A1C. I highly recommend it Thank you my Shugr

  • By kayt.e.k8

    Super easy, very grateful!

    This app is crisply legible w/out the add-ons and is also free from advertisements! Had this app on my droid and have recently switched back to iOS and it performs exactly the same way between both systems. Type 1/ accu check- aviva; use basic edition of app. Love the update options but currently have great insurance and endrocrinoligical care. Bug issues and/or crashing/freezing have never been an issue between both systems. Incredibly grateful to have found this app as any other app I’ve used in the past will allow about ten logs before demanding a monetary upgrade. This app allows everything you need for free and saves unlimited logs since account setup. This tells me that whoever created this app finds that the health and well being of a diabetic means more than monetary success; otherwise they wouldn’t offer SO MUCH FOR FREE! Thank you thank you thank you!

  • By Doberman_Warrior

    Fabulous app for all types of diabetes

    This app is amazing. I tried several and this is by far my favorite. The app itself as a stand-alone is easy to use and lets you enter the usual blood sugars, insulin, carb counts, etc. plus notes on what you ate and then you can also tag the type of food and what you were doing (exercising, at work, etc). The app syncs directly with accu chek meters. It can also sync with Apple health (and by extension with garmin or with One Touch meters). By far the best feature is the premium subscription which gets you unlimited test strips and in app access to a certified diabetic educator. This has been incredibly helpful for me and is very reasonably priced. The monster animation and level of humor in the app is fun too. I hope that they continue to add challenges and/or make the challenges automatic (like Apple does if you have an Apple Watch).

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