How to Cancel Vault

How to Cancel Vault

Written by on 2022-04-26

We have made it super easy to cancel Vault - Hide photos & videos subscription
at the root to avoid any and all mediums "NQ Mobile Inc." (the developer) uses to bill you.
Now let us get into the crux of this guide.

Rate Vault's Cancelation Policy


Complete Guide to Cancel and Delete Vault - Hide photos & videos

There are a few things you must do and know before canceling subscriptions. They are:

  1. Check the Terms, Service policy or Privacy policy of Vault to know if they support self-serve subscription cancellation or account deletion:
  2. Once you subscribe to a plan and you don't cancel it manually like you subscribed, that plan will renew automatically because you gave the permission.
  3. When you subscribe for a trial period and then you cancel, you run the risk of losing that trial content altogether.
  4. You must remember to manually cancel a subscription 24 hours before the trial period ends.

We have made it super easy to cancel Vault - Hide photos & videos subscription at the root to avoid any and all mediums "NQ Mobile Inc." (the developer) uses to bill you. Now let us get into the crux of this guide.


How to Cancel Vault - Hide photos & videos Subscription on your iPhone or iPad.

  1. First, open the settings app and tap on your name.
  2. Then, tap on the "Subscriptions" tab.
    (Note that you might not automatically see this tab. In that case, tap on iTunes & Appstore)
  3. Next, tap on your Apple ID. View Apple ID then sign in and scroll down to the "Subscriptions" button.
  4. Next, tap on Vault (subscription) you want to review.
  5. Now, Tap on Cancel.
    (Note that if you don't see a "Cancel Subscription" button for Vault - Hide photos & videos, then it's definitely canceled already. It won't be renewed anymore).

How to Cancel Vault - Hide photos & videos Subscription on your Android device

To cancel Vault subscription on Android, you need to realize that deleting the Vault app alone won't cut it. Follow the steps below:

  1. First, open the Google Play Store. If you have multiple Google accounts, be sure you're signed into the right one.
  2. Click on menu, then go to "Subscriptions".
  3. Choose the Vault - Hide photos & videos subscription you wish to cancel and tap on the "Cancel Subscription" option.
  4. Finish up as directed.

Once your Vault subscription has been removed from Google Play, your future subscriptions will be cancelled and won't be renewed anymore.

How do I remove my Card from Vault?

Removing card details from Vault if you subscribed directly is very tricky. Very few websites allow you to remove your card details. So you will have to make do with some few tricks before and after subscribing on websites in the future.

Before Signing up or Subscribing:

  1. Create an account on Justuseapp. signup here →
  2. Create upto 4 Virtual Debit Cards - this will act as a VPN for you bank account and prevent apps like Vault from billing you to eternity.
  3. Fund your Justuseapp Cards using your real card.
  4. Signup on Vault - Hide photos & videos or any other website using your Justuseapp card.
  5. Cancel the Vault subscription directly from your Justuseapp dashboard.
  6. To learn more how this all works, Visit here →.

After Signing Up:

  1. If you didn't use a Justuseapp Card when you subscribed, your only option is to contact Vault directly. Get their Contact info →

How to Cancel Vault - Hide photos & videos Subscription on a Mac computer.

To cancel Vault subscription on your Mac, do the following:

  1. First open the Mac App Store, then click on your name at the bottom of the sidebar.
  2. Click on the "View Information" tab at the top of the window and sign in if asked to do so.
  3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
  4. Click "Edit" beside the Vault - Hide photos & videos app and then click on "Cancel Subscription".

Note: Always make sure to use the exact username and ID you used to set up the subscription to manage that subscription when necessary. This is sometimes different from the Apple ID or Android brand ID you have set up.

If you don't remember your password however, contact the App for help/to reset password.

How to Cancel Vault - Hide photos & videos Subscription on Paypal.

To cancel your Vault subscription on PayPal, do the following:

  1. First log into your PayPal account at .
  2. Click on the settings tab which is beside the logout option.
  3. Press "Payments" from the menu provided to you and click on "Manage Automatic Payments" in the Automatic Payments dashboard.
  4. You'll be shown a series of merchants' agreement you've transacted before. Click on "Vault - Hide photos & videos" or "NQ Mobile Inc." to cancel.
  5. You will be shown a confirmation page. Click on the "Cancel Automatic Payments" tab to affirm that you want to stop making payments to Vault - Hide photos & videos.
  6. Then click "Done" on the verification page to complete the unsubscription.

What to do if you subscribed directly on Vault's website?

Here's how to cancel your Vault subscription when billed through a payments provider that is not the Appstore, Playstore or Paypal.

Sometimes, you may start a subscription directly on a company's website without using an extra layer of security like Paypal or Apple. To unsubscribe, you might have to sign into Vault's website or directly reach out to their payments provider.

Generally, here are some steps you can take if you find yourself in that fix:

  1. Finding the company's information, then reach out to them directly: Get all Vault's contact details here

  2. Visit the website of Vault. Click to visit .

  3. Login to your account.

  4. In the menu section, look for any of the following: "Billing", "Subscription", "Payment", "Manage account", "Settings".

  5. Click the link, then follow the prompts to cancel your subscription.

How to delete Vault account

You might have created an account on Vault during the course of using the app. Many apps make it so easy to signup but a nightmare to delete your account. We try to make it easier but since we don't have information for every app, we can only do our best.

Generally, here are some steps you can take if you need your account deleted:

  1. Reach out directly to Vault via Justuseapp. Get all Contact details →

  2. Send an email to [email protected] Click to email requesting that they delete your account.

  3. Check Vault's Privacy/TOS/Support channels below for their Data-deletion/request policy and contact them:

    *Pro-tip: Once you visit any of the links above, Use your browser "Find on page" to find "@". It immediately shows the neccessary emails.

Bonus: How to Delete Vault - Hide photos & videos from your iPhone or Android.

Delete Vault - Hide photos & videos from iPhone.

To delete Vault from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold Vault - Hide photos & videos until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the Vault - Hide photos & videos app from your phone.

Method 2:

Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.

For iOS 11 and above:

Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.

Delete Vault - Hide photos & videos from Android

  1. First open the Google Play app, then press the hamburger menu icon on the top left corner.
  2. After doing these, go to "My Apps and Games" option, then go to the "Installed" option.
  3. You'll see a list of all your installed apps on your phone.
  4. Now choose Vault - Hide photos & videos, then click on "uninstall".
  5. Also you can specifically search for the app you want to uninstall by searching for that app in the search bar then select and uninstall.

How easy is it to cancel/delete Vault?

Our crowdsourced data from Vault and Justuseapp users, shows that it is Difficult to cancel a Vault subscription.

If you haven't rated Vault cancellation policy yet, Rate it here →.

What is Vault - Hide photos & videos?

The best app to protect and hide your private photos & videos. Over millions of people trust Vault to keep their photos & videos hidden. Vault can back up all your photos & videos on Cloud. Years of professional mobile security services ensure the most reliable personal privacy protection. ===Why Vault?=== [Convenient Privacy Protection] - Space encryption. Access app with personal digital password - Also support unlock your Vault with Touch ID - Bulk photos and videos import and intelligent folder management keep your phone organized - Newly taken photos can be immediately encrypted and saved rather than showing up in your photo album - Password for photos and videos can be cancelled anytime - Save your favorite photos from web to Vault -When you face down the screen, Vault will exit and another app will be launched [Unique Premium Services] - When an intruder tries to access your Vault with a wrong password, a photo of his/her face will be taken and recorded - The app disguises itself as the Camera and show the picture taking interface - Private Cloud Space. Data will be automatically backed up to your personal Cloud Space [VAULT PRO PRICING & TERMS] For Vault Pro, the following subscriptions are offered: • 1 month for $2.99
 • 3month for $7.99
 • 12 months for $19.99 The above prices are for U.S. customers. Pricing in other countries may vary, and charges may be converted to your local currency depending on your country of residence. – information about the au...

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Have a Problem with Vault - Hide photos & videos? Report Issue

Leave a comment:

Why should I report an Issue with Vault - Hide photos & videos?

  1. Pulling issues faced by users like you is a good way to draw attention of Vault - Hide photos & videos to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Vault - Hide photos & videos customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Vault - Hide photos & videos.

User reviews of Vault

  • By rayray615

    Help with app crashing/potential updates?

    I have had the NQ Vault app for a long time and I love it. I plan on continuing using it for as long as I have a mobile cellular device. I recently just updated my iPhone XR to the current most recent update. However, my vault app has now started to crash. I can’t recall the last time it did this. It lets me import videos just fine, but as soon as I click the “import” button for pictures, it crashes out onto my home screen. Any one else experiencing this problem? Will there be a patch or update for this soon? In the meantime, could I uninstall and re-install the app on my phone while keeping all the content and my password the same??

  • By Adilwa


    Do you still provide support for this app? I have bee using this app for few years and is working very good, but since last few days when I try to import photo to the vault, it suddenly shuts down without showing any error. Could you please check the error and fix the bug.

  • By Sjamia

    Unable to import, need to fix the issue

    Since after upgrade the app, unable to import photos or videos, getting crashes, developer need to fix the issues else this app is waste. But before this upgrade this was an fantastic app with 5 star rating…one the best free app so far among other apps

  • By phuknyourbitch


    For the most part this app has been on point. But here in the last month or so, it crashes when importing photos. Please do something about this ASAP. A lot of us rely on this app to keep photos safe. I’m giving you guys 4 stars, would’ve been 5 if this problem didn’t exist. But also I see no feedback from you guys letting us know anything, or even if you’ll know this problem exist. I’m giving you’ll 30 more days to resolve and then I’m deleting. Thanks in advance.

  • By Addy_Rawrdriguez

    What’s going on?! HELP

    I’ve been happily using this app for over two years and all of the sudden it crashes after the iOS update. I have so many pictures and videos in there that I’m anxious about losing. I deleted the ap and then reinstalled it in the hopes that would fix the issue but now I can’t even log back in. There’s is no clear support email only a “give us your feedback link”. Please advise your premium users what’s going on.

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