How to Delete Castlight

Published by Castlight Health on 2023-12-22

We have made it super easy to delete Castlight Mobile account and/or app.

How Users Rate it 4.8/5

Votes 45,787

Table of Contents:

Deleting your Account
Delete from iPhone
Delete from Android
Report Issue
User Complaints (1)
Contact Support

Guide to Delete Castlight Mobile

Things to note before removing Castlight:

The developer of Castlight is Castlight Health and all inquiries must go to them.
Under the GDPR, Residents of the European Union and United Kingdom have a "right to erasure" and can request any developer like Castlight Health holding their data to delete it. The law mandates that Castlight Health must comply within a month.
American residents (California only - you can claim to reside here) are empowered by the CCPA to request that Castlight Health delete any data it has on you or risk incurring a fine (upto 7.5k usd).
If you have an active subscription, it is recommended you unsubscribe before deleting your account or the app.

How to delete Castlight account:

Generally, here are your options if you need your account deleted:

Option 1: Reach out to Castlight via Justuseapp. Get all Contact details →

Option 2: Visit the Castlight website directly Here →

Option 3: Contact Castlight Support/ Customer Service:

100% Contact Match
- Developer: Castlight Health
- E-Mail: [email protected]
- Website: Visit Castlight Website

How to Delete Castlight Mobile from your iPhone or Android.

Delete Castlight Mobile from iPhone.

To delete Castlight from your iPhone, Follow these steps:

On your homescreen, Tap and hold Castlight Mobile until it starts shaking.
Once it starts to shake, you'll see an X Mark at the top of the app icon.
Click on that X to delete the Castlight Mobile app from your phone.

Method 2:

Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.

For iOS 11 and above:

Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.

Delete Castlight Mobile from Android

First open the Google Play app, then press the hamburger menu icon on the top left corner.
After doing these, go to "My Apps and Games" option, then go to the "Installed" option.
You'll see a list of all your installed apps on your phone.
Now choose Castlight Mobile, then click on "uninstall".
Also you can specifically search for the app you want to uninstall by searching for that app in the search bar then select and uninstall.

Have a Problem with Castlight Mobile? Report Issue

Reviews & Common Issues: 1 Comments

4.8 out of 5

By Kellie Walter

10 months ago

Delete my account

What is Castlight Mobile?

Do you have access to this app through your employee benefits plan? If so, you and your dependents can download this app Mobile: a personal healthcare dashboard that helps you find affordable and high quality care, anytime, anywhere.
Key features:
Find care - Search for a doctor near you. Results are always in-network and include personalized cost estimates and quality data so you can make choices that are right for you.
Past care - Track your health care spending and claims with at-a-glance information about what you’ve spent and why.
Plan status - Track how much of your deductible you’ve met, see your HSA balance, and review basic information about your health coverage all in one place.
eCard - A medical insurance card is part of the app so you’ll never be without your insurance card again.
Please note:
The this app Mobile app is available exclusively to individuals and their dependents who have access to this app’s services through their employee benefits program. If you’re n...