How to Cancel Moovit

How to Cancel Moovit

Written by on 2020-12-31

We have made it super easy to cancel Moovit: Train & Bus Times subscription
at the root to avoid any and all mediums "Moovit App Global LTD" (the developer) uses to bill you.
Now let us get into the crux of this guide.



How does Moovit's Cancellation Policy make you feel?



Complete Moovit: Train & Bus Times Cancellation and Delete Guide

Table of Contents:

  1. Cancel on Iphone
  2. Cancel on Android
  3. Cancel on Mac
  4. Cancel via Paypal
  5. Cancel on Website
  6. Delete Account
  7. Delete App on Iphone
  8. Delete App on Android
  9. Cancellation Policy





There are a few things you must know about cancelling subscriptions. They include the following:

  1. Once you subscribe to a plan and you don't cancel it manually like you subscribed, that plan will renew automatically because you gave the permission.
  2. When you subscribe for a trial period and then you cancel, you run the risk of losing that trial content altogether.
  3. You must remember to manually cancel a subscription 24 hours before the trial period ends.

We have made it super easy to cancel Moovit: Train & Bus Times subscription at the root to avoid any and all mediums "Moovit App Global LTD" (the developer) uses to bill you. Now let us get into the crux of this guide.


   



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How to Cancel Moovit: Train & Bus Times Subscription on your iPhone or iPad.

  1. First, open the settings app and tap on your name.
  2. Then, tap on the "Subscriptions" tab.
    (Note that you might not automatically see this tab. In that case, tap on iTunes & Appstore)
  3. Next, tap on your Apple ID. View Apple ID then sign in and scroll down to the "Subscriptions" button.
  4. Next, tap on Moovit (subscription) you want to review.
  5. Now, Tap on Cancel.
    (Note that if you don't see a "Cancel Subscription" button for Moovit: Train & Bus Times, then it's definitely canceled already. It won't be renewed anymore).





How to Cancel Moovit: Train & Bus Times Subscription on your Android device

To cancel Moovit subscription on Android, you need to realize that deleting the Moovit app alone won't cut it. Follow the steps below:

  1. First, open the Google Play Store. If you have multiple Google accounts, be sure you're signed into the right one.
  2. Click on menu, then go to "Subscriptions".
  3. Choose the Moovit: Train & Bus Times subscription you wish to cancel and tap on the "Cancel Subscription" option.
  4. Finish up as directed.

Once your Moovit subscription has been removed from Google Play, your future subscriptions will be cancelled and won't be renewed anymore.


How to Cancel Moovit: Train & Bus Times Subscription on a Mac computer.

To cancel Moovit subscription on your Mac, do the following:


  1. First open the Mac App Store, then click on your name at the bottom of the sidebar.
  2. Click on the "View Information" tab at the top of the window and sign in if asked to do so.
  3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
  4. Click "Edit" beside the Moovit: Train & Bus Times app and then click on "Cancel Subscription".


Note: Always make sure to use the exact username and ID you used to set up the subscription to manage that subscription when necessary. This is sometimes different from the Apple ID or Android brand ID you have set up.

If you don't remember your password however, contact the App for help/to reset password.


How to Cancel Moovit: Train & Bus Times Subscription on Paypal.

To cancel your Moovit subscription on PayPal, do the following:

  1. First log into your PayPal account at www.paypal.com .
  2. Click on the settings tab which is beside the logout option.
  3. Press "Payments" from the menu provided to you and click on "Manage Automatic Payments" in the Automatic Payments dashboard.
  4. You'll be shown a series of merchants' agreement you've transacted before. Click on "Moovit: Train & Bus Times" to cancel.
  5. You will be shown a confirmation page. Click on the "Cancel Automatic Payments" tab to affirm that you want to stop making payments to Moovit: Train & Bus Times.
  6. Then click "Done" on the verification page to complete the unsubscription.


What to do if your subscribed directly on Moovit's website?

Here's how to cancel your Moovit subscription when billed through a payments provider that is not the Appstore, Playstore or Paypal.

Sometimes, you may start a subscription directly on a company's website without using an extra layer of security like Paypal or Apple. To unsubscribe, you might have to sign into Moovit: Train & Bus Times's website or directly reach out to the payments provider.

Generally, here are two steps you can take if you find yourself in that fix:

  1. Finding the company's information, then reaching out. Contact Moovit: Train & Bus Times here →
  2. If the company has an app they developed in the Appstore, you can try contacting Moovit App Global LTD (the app developer) for help through the details of the app.


How to delete Moovit account



You might have created an account on Moovit during the course of using the app. Many apps make it so easy to signup but a nightmare to delete your account. We try to make it easier but since we don't have information for every app, we can only do our best.



Generally, here are some steps you can take if you need your account deleted:

  1. Reach out directly to Moovit via Justuseapp. Get all Contact details →

  2. Check Moovit's Privacy/TOS/Support channels below for their Data-deletion/request policy and contact them:
    https://moovitapp.zendesk.com/hc/requests/new

    *Pro-tip: Once you visit any of the links above, Use your browser "Find on page" to find "@". It immediately shows the neccessary emails.



Bonus: How to Delete Moovit: Train & Bus Times from your iPhone or Android.



Delete Moovit: Train & Bus Times from iPhone.

To delete Moovit from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold Moovit: Train & Bus Times until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the Moovit: Train & Bus Times app from your phone.

Method 2:

Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.


For iOS 11 and above:

Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.


Delete Moovit: Train & Bus Times from Android

  1. First open the Google Play app, then press the hamburger menu icon on the top left corner.
  2. After doing these, go to "My Apps and Games" option, then go to the "Installed" option.
  3. You'll see a list of all your installed apps on your phone.
  4. Now choose Moovit: Train & Bus Times, then click on "uninstall".
  5. Also you can specifically search for the app you want to uninstall by searching for that app in the search bar then select and uninstall.


Stop ridiculous charges!!!


Prevent apps from taking your money without permission, protect yourself! Get a free virtual credit card for free-trial subscriptions.

Get yours now →




Moovit's Cancellation Policy.

Our crowdsourced data from Moovit and Justuseapp users, shows that it is Unknown: Awaiting ratings to cancel a Moovit subscription.

Have you rated? If you haven't rated Moovit, Rate it here →.



What is Moovit: Train & Bus Times?

Moovit is one app for all your urban mobility and transit rides. Transportation is an integral part of urban living. Whether you ride the train, subway, bus, light rail, ferry or metro, use dockless scooters, bikes, ride-sharing like Uber, getting the best urban mobility information is critical. Enter Moovit! Moovit guides you from point A to B in the easiest and most efficient way. Get train and bus times, maps, and real-time arrival times with ease so you can plan your trip with confidence. Find critical alerts and service disruptions for your favorite lines. Get step-by-step directions of optimal route bus, train, metro, bike, scooter or a combination of them. Moovit guides more than 865 million users in over 3200 cities throughout the world. Commuters will find updated bus times and train times, transit maps, and, where available, real-time line arrivals. Locate nearby bus stops and train stations, travel with on-the-go live navigation guidance, receive get-off alerts at your destination to ensure a smooth ride. This is why Moovit has been named one of the best apps of the year in 2017 by the App Store. Moovit is your personal assistant for all your transit rides! ► Real time arrivals. View real-time arrival updates, which are taken directly from GPS devices positioned on buses and trains. Avoid wasting time guessing train times or bus times. ► Real time alerts. Know about issues ahead of time by receiving service alerts such as emergency or unexpected disruptions...



Have a Problem with Moovit: Train & Bus Times? Report Issue

Leave a comment:



Why should I report an Issue with Moovit: Train & Bus Times?

  1. Pulling issues faced by users like you is a good way to draw attention of Moovit: Train & Bus Times to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Moovit: Train & Bus Times customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Moovit: Train & Bus Times.


User reviews of Moovit


  • By tgp7796
    5

    Subway Service at Line 1

    We are from the US, Senior citizens (65 yrs old) and first timers in Toronto. The service at Line 1 is excellent except for our FIRST DAY (8/5/19 around 12- 1 pm ) experience wherein since we were new in the area we seek an assistance from an employee who was comfortably sitting on her chair with her legs stretched out to the floor and was rude in answering our queries. Worst thing is after we bought the ticket the door where I used didn’t open even if I swiped or scanned my ticket. She knew I had some problem but NEVER BOTHERED TO GET UP FROM HER CHAIR TO HELP ME until later when another lady employee came and helped us only to find that the door had some problem thus she let us move to another door. It was a horrible experience for us which was our first impression that people are not RUDE and NOT HELPFUL. But thank goodness that was the only bad experience we had, all the rest that followed were good since most of the employees we approached were helpful. That single employee must have problems but SHE should be taught to have GOOD CUSTOMER SERVICE since that’s part of HER JOB. We love traveling thru the SUBWAY and the Bus service are good too.



  • By BChanelmusic
    5

    Made LA Easy

    I sold my car about 4 months ago and decided to give LA Public Transit a try. It took me a bit to get acquainted with the properly, but once I figured out how everything worked it was truly a life saver. So far, the app has been incredibly accurate with regard to their real-time bus arrivals. It also does well with connecting you to other types of public transportation and has been pretty accurate with real-time predictions of the Metro trains. Their customer service is also great. I have email them a few times with questions or suggestions and they’ve always gotten back to me within the day. My first wish is to be able to customize your route so that you don’t have to use the suggested ones or if there is an area you’d like to avoid when traveling. My second wish is that you could plan ahead. Once you hit play, it will begin navigating you. It would great to have a function where you could set the app to being navigating for a future date and it remind you to leave. Similar to what you can do with Waze.



  • By doglover9754
    5

    I’d recommend this to everyone!

    I’m not lying, at first I got TheBus2 despite their review but then when I found the link to the app on their website by accident, I was honestly surprised how good the app was! It’s easy for me to navigate, I just found out that it will notify you when to get off, you can search up all the bus lines in your area, it tells you how long a walk to a stop is, and you can even call an Uber! It’s honestly amazing! I don’t see this app as social media or location revealing since at the beginning, the app does ask if you want the app to use locations all the time, sometimes, or never. But if you are a parent and are considering this app for you or your child, I would definitely get it! How would I know? This is my first year catching the bus as I am an incoming freshman!



  • By JokePeralta
    5

    Must have for The City

    I frequently roam NYC and this app is absolutely amazing... No fuss, no worry, it’s extremely efficient, reliable and **thorough**. This is amazing for someone who is planning a trip to NYC. Whether you need help getting around, or use it as a back up like myself, it never fails and you will not get lost or overwhelmed within the concrete jungle. MOOVIT navigates you to the *exact* location of the desired subway entrance (even has the price listed for NYer newbies) and gives names of the exact line. It’ll never put you on an express when you need a local, you’re always in good hands. I’ve haven’t had an issue with this app to date, only positives. I have not used this app for bus transportation but will in the future and assume things will be just as seamless.



  • By gregsully
    5

    Moving around with Moovit by your side.

    I have been using moovit for this last year and found it to be a rather remarkable app, that replaced the best alternatives to it in the form of the Transit app. As in addition to the shortcomings off the app, in its offline modes, when connected it’s such a wonderful program for live travel info in one easy to use platform. I got stuck for what bus to catch, as the signage wasn’t clear and Google maps and Siri kept making bad suggestion, like take a bus going the wrong way and the journey will take 23 hours. But Moovit, showed me not only the local bust stops location, but in their search feature, it was very helpful to not only find a bus when I was struggling to walk and breath, as it transpired I had blood-clots in my chest, it wasn’t too far away and I not only got the correct train, but in time to catch the later train to get home :0) So yes I recommend it. The offline mode would be helpful if it had the ability to download a areas maps, so my data usage could go down, when traveling, but to get the correct info is ever so helpful, in tome sensitive situations, and Moovit is a good solution.




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