How to Cancel Jigsaw Puzzle

How to Cancel Jigsaw Puzzle

Written by on 2022-04-13

We have made it super easy to cancel Jigsaw Puzzle subscription
at the root to avoid any and all mediums "Critical Hit Software, LLC" (the developer) uses to bill you.
Now let us get into the crux of this guide.

Rate Jigsaw Puzzle's Cancelation Policy


Complete Guide to Cancel and Delete Jigsaw Puzzle

There are a few things you must do and know before canceling subscriptions. They are:

  1. Check the Terms, Service policy or Privacy policy of Jigsaw Puzzle to know if they support self-serve subscription cancellation or account deletion:
  2. Once you subscribe to a plan and you don't cancel it manually like you subscribed, that plan will renew automatically because you gave the permission.
  3. When you subscribe for a trial period and then you cancel, you run the risk of losing that trial content altogether.
  4. You must remember to manually cancel a subscription 24 hours before the trial period ends.

We have made it super easy to cancel Jigsaw Puzzle subscription at the root to avoid any and all mediums "Critical Hit Software, LLC" (the developer) uses to bill you. Now let us get into the crux of this guide.


How to Cancel Jigsaw Puzzle Subscription on your iPhone or iPad.

  1. First, open the settings app and tap on your name.
  2. Then, tap on the "Subscriptions" tab.
    (Note that you might not automatically see this tab. In that case, tap on iTunes & Appstore)
  3. Next, tap on your Apple ID. View Apple ID then sign in and scroll down to the "Subscriptions" button.
  4. Next, tap on Jigsaw Puzzle (subscription) you want to review.
  5. Now, Tap on Cancel.
    (Note that if you don't see a "Cancel Subscription" button for Jigsaw Puzzle, then it's definitely canceled already. It won't be renewed anymore).

How to Cancel Jigsaw Puzzle Subscription on your Android device

To cancel Jigsaw Puzzle subscription on Android, you need to realize that deleting the Jigsaw Puzzle app alone won't cut it. Follow the steps below:

  1. First, open the Google Play Store. If you have multiple Google accounts, be sure you're signed into the right one.
  2. Click on menu, then go to "Subscriptions".
  3. Choose the Jigsaw Puzzle subscription you wish to cancel and tap on the "Cancel Subscription" option.
  4. Finish up as directed.

Once your Jigsaw Puzzle subscription has been removed from Google Play, your future subscriptions will be cancelled and won't be renewed anymore.

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How to Cancel Jigsaw Puzzle Subscription on a Mac computer.

To cancel Jigsaw Puzzle subscription on your Mac, do the following:

  1. First open the Mac App Store, then click on your name at the bottom of the sidebar.
  2. Click on the "View Information" tab at the top of the window and sign in if asked to do so.
  3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
  4. Click "Edit" beside the Jigsaw Puzzle app and then click on "Cancel Subscription".

Note: Always make sure to use the exact username and ID you used to set up the subscription to manage that subscription when necessary. This is sometimes different from the Apple ID or Android brand ID you have set up.

If you don't remember your password however, contact the App for help/to reset password.

How to Cancel Jigsaw Puzzle Subscription on Paypal.

To cancel your Jigsaw Puzzle subscription on PayPal, do the following:

  1. First log into your PayPal account at .
  2. Click on the settings tab which is beside the logout option.
  3. Press "Payments" from the menu provided to you and click on "Manage Automatic Payments" in the Automatic Payments dashboard.
  4. You'll be shown a series of merchants' agreement you've transacted before. Click on "Jigsaw Puzzle" or "Critical Hit Software, LLC" to cancel.
  5. You will be shown a confirmation page. Click on the "Cancel Automatic Payments" tab to affirm that you want to stop making payments to Jigsaw Puzzle.
  6. Then click "Done" on the verification page to complete the unsubscription.

What to do if you subscribed directly on Jigsaw Puzzle's website?

Here's how to cancel your Jigsaw Puzzle subscription when billed through a payments provider that is not the Appstore, Playstore or Paypal.

Sometimes, you may start a subscription directly on a company's website without using an extra layer of security like Paypal or Apple. To unsubscribe, you might have to sign into Jigsaw Puzzle's website or directly reach out to their payments provider.

Generally, here are some steps you can take if you find yourself in that fix:

  1. Finding the company's information, then reach out to them directly: Get all Jigsaw Puzzle's contact details here

  2. Visit the website of Jigsaw Puzzle. Click to visit .

  3. Login to your account.

  4. In the menu section, look for any of the following: "Billing", "Subscription", "Payment", "Manage account", "Settings".

  5. Click the link, then follow the prompts to cancel your subscription.

How to delete Jigsaw Puzzle account

You might have created an account on Jigsaw Puzzle during the course of using the app. Many apps make it so easy to signup but a nightmare to delete your account. We try to make it easier but since we don't have information for every app, we can only do our best.

Generally, here are some steps you can take if you need your account deleted:

  1. Reach out directly to Jigsaw Puzzle via Justuseapp. Get all Contact details →

  2. Send an email to [email protected] Click to email requesting that they delete your account.

  3. Check Jigsaw Puzzle's Privacy/TOS/Support channels below for their Data-deletion/request policy and contact them:

    *Pro-tip: Once you visit any of the links above, Use your browser "Find on page" to find "@". It immediately shows the neccessary emails.

Bonus: How to Delete Jigsaw Puzzle from your iPhone or Android.

Delete Jigsaw Puzzle from iPhone.

To delete Jigsaw Puzzle from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold Jigsaw Puzzle until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the Jigsaw Puzzle app from your phone.

Method 2:

Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.

For iOS 11 and above:

Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.

Delete Jigsaw Puzzle from Android

  1. First open the Google Play app, then press the hamburger menu icon on the top left corner.
  2. After doing these, go to "My Apps and Games" option, then go to the "Installed" option.
  3. You'll see a list of all your installed apps on your phone.
  4. Now choose Jigsaw Puzzle, then click on "uninstall".
  5. Also you can specifically search for the app you want to uninstall by searching for that app in the search bar then select and uninstall.

How easy is it to cancel/delete Jigsaw Puzzle?

Our crowdsourced data from Jigsaw Puzzle and Justuseapp users, shows that it is Unrated to cancel a Jigsaw Puzzle subscription.

If you haven't rated Jigsaw Puzzle cancellation policy yet, Rate it here →.

What is Jigsaw Puzzle?

Experience Jigsaw Puzzle like never before! Enjoy the largest, most beautiful collection of puzzles ranging from Disney, Hasbro, and many more. With over a billion puzzles played, this jigsaw puzzle game is one of the most popular mobile games of all time! Jigsaw Puzzle is the only app in the App Store made by the jigsaw puzzle experts! Sorting your pieces, moving your pieces around on the board, filling in the edges – it feels just like the real thing! Only now you can take the puzzle with you anywhere you go! We handpick every image to ensure the highest level of quality. Check out some of our favorite puzzle packs, like World of Color, Americana Summer and British Life. We're constantly creating new puzzles that we know you will love! Jigsaw Puzzle is great for puzzle enthusiasts everywhere! Just pick your number of puzzle pieces and go, it's that simple! CHOOSE NUMBER OF PIECES • 9 to 1024-piece puzzles (iPad) • 9 to 400-piece puzzles (iPhone/iPod Touch) FEATURES • Over 25,000 beautiful, high quality images! • A new FREE puzzle every day!! • FREE downloadable Puzzle Packs • New Puzzle Packs released each week • Earn rewards by completing puzzles! • Use the Jigsaw Credits you earn to get new Puzzle Packs! • Puzzles from your favorite jigsaw artists like Joseph Burgess and Nicky Boehme • Turn your personal photos into your own custom puzzles! • Play on your iPhone, iPod Touch, or iPad! • Rotate pieces for a greater challenge • Work on more than one puzz...

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Reported Issues: 1 Comments

By Marie Corbin
Jan 23 2022

Cancel my subscription on Jigsaw Pro

Have a Problem with Jigsaw Puzzle? Report Issue

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Why should I report an Issue with Jigsaw Puzzle?

  1. Pulling issues faced by users like you is a good way to draw attention of Jigsaw Puzzle to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Jigsaw Puzzle customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Jigsaw Puzzle.

User reviews of Jigsaw Puzzle

  • By Slightlysorry

    Jigsaw Puzzles

    I'll add my thoughts....I love jigsaw puzzles. The only problem in our house is that the hubby doesn't like to see the card table sitting out. This game takes care of that. I have had a great time getting into the swing of things....getting faster now though. Since I just upgraded I play the sound of waves and it is very relaxing. I love flowers and the color green so I make sure to have those puzzles to work on. I give this app an A plus. One more thing....I really enjoy using my own photos in a puzzle. I recently asked about sizing photos while using my own photos. My question was answered promptly and I really appreciate that. I really really love this app. So relaxing! Update: 11/17. I really appreciate this app going back to letting the player decide when to add the rest of the pieces after placing the edge pieces in the puzzle. I didn't appreciate it when one of the updates automatically added them after completing the edge pieces. Over all, I have spent many many hours of fun and relaxation with this app. By far the best of several I have tried. I have purchased a lot of puzzles but have had special enjoyment completing puzzles from my own pictures. I give this app A+. Update: December 4, 2017. I don't appreciate the newest upgrade where an instantaneous flash occurs when the correct piece is added. It is definitely annoying. I'd like to turn it off.

  • By James#1Wife


    I love this app! I put together at least 4-5 puzzles at 100 pieces every day and it helps with my anxiety. But... The last update that I had to do to get the Monopoly challenge changed the sorting tray options, the tool bar and the background options. When using these, which takes longer now, the timer is still counting. I do not like that you can only have one sorting tray-it says SORTING tray not get the pieces off the board tray. You have to open the tool bar to move it to another area on the board. You cannot pull it down to make it square but have to have the tray at the top or bottom. Plus I just had to stop to take care of some things around the house and when I opened the puzzle back up my sorting tray, which I put the same shape pieces together was all mixed up. What is the point of having a sorting tray if you cannot sort the pieces? I have to change the background according to the colors in the puzzle to see them, especially if they are dark or the same color as the background. Before there was a forward and backward choice and now I have to go through every background to get to the one before the one I was on. And if I make a mistake and go by it I have to cycle through again. Please, please put these back like they were! They worked great like that and I do not see why you changed them. Thank you!

  • By lalafor

    Super Relaxing

    I truly dislike leaving reviews. I have been doing these puzzles for several years. I finally decided to leave my thoughts about this app. I love it! The app itself is easy to maneuver through. I love hat you can make a puzzle simple enough for a 3 year old or challenging enough for your veteran puzzler. I love that you can turn the ability to rotate the pieces on and off. Sometimes I only have 10 or 15 minutes to do a puzzle so I keep it fairly simple. It helps my brain relax, so I continue on with my busy, hectic day. I'm OCD, so I have to be able to finish a puzzle before I leave. The pictures are awesome. I don't like spending money in apps, but I have in this one. I can't buy a hands on puzzle for 1.99, much less get 30 that I can actually do hundreds, if not thousands of ways. I can also use my own pictures too. What I don't love about the app is that there are so many pop ups for "Sales". I generally don't buy those. I go through the store and choose the ones that I want. The only other thing that I can think of is the backgrounds. I think there needs to be more neutral, calm backgrounds, or tables. I can only use a couple, the neon, or bright red ones make it so I can't even see the puzzles. That's not a big deal, just an opinion. I'm sure they work for others out there, just not me. Overall, it's a 5 Star app!

  • By Swampy D

    A MUST OWN APP! U complete my iPad! 🤗May 2018

    I posted this and it was fixed the same day! I’d give you 10 stars if I could!!! ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ I ➖ LOVE ❤️- the flash when I’ve got the right piece! Glad you added it ... could turn it on/off in settings. My husband 🛏 💤 💤 💤 sleeping while I play, so I don’t use sound effects. Developer? Please Fix ...What happened to the names of each puzzle? Example: I bought the bundle “FAMOUS PAINTINGS” because I liked that each painting had a title. A little bit of trivia made it even more interesting. It was there when I bought it and downloaded it. Now, they’re gone. I want that feature “Name for each puzzle” back please. I use your app everyday. I give your app full approval and highly recommend it with 5 Stars ⭐️ ⭐️ ⭐️⭐️⭐️ because it’s perfect! No bugs, no crashes, ever! Always up to date with every new Apple update! Online or offline, I can play it anywhere and everywhere. I just ❤ my puzzle packs! Great puzzles- free and/ or to buy at great prices! New bundle sales all the time! I budget myself to one purchase a month because I have so many to open yet! ...and what a deal (frequent $ales) for the price of one puzzle I get 20 to 60 different puzzles and in every size to play over & over! It’s like buying 600 puzzles for $1.99!

  • By Epohnan

    I enjoy doing my puzzles every day. It is truly relaxing!

    It is a disappointment that there are very few puzzles you can use accumulated points to buy. I always bought puzzles but enjoyed using points to buy puzzles when I accumulated enough. Now I do not do any of the ads or treasure chests, there is no reason to bother accumulating points any more. I do still think it is the best puzzle app. I had my own business for many years until I retired a few years ago. One of the most important thing I learned is that it is bad business to take away something you have offered good customers who are returning consistently. Instead of offering fewer puzzles for points, make a person need double the points. As an example the busiest sandwich shop not far from my business used to offer two sides with every Pannini. All of a sudden you got just the pannini, sides were extra! All my clients that used to go there were angry. He should have simply raised the price on the sandwich with the free sides! Semantics, I know, but people hate to have things taken away but they do understand prices going up! This place made so many people mad they actually went out of business. There is too much competition out there these days to offend customers.

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