How to Cancel Voya Retire

How to Cancel Voya Retire

Written by on 2022-03-26

We have made it super easy to cancel Voya Retire subscription
at the root to avoid any and all mediums "Voya Services Company" (the developer) uses to bill you.
Now let us get into the crux of this guide.

Rate Voya Retire's Cancelation Policy


Complete Guide to Cancel and Delete Voya Retire

There are a few things you must do and know before canceling subscriptions. They are:

  1. Once you subscribe to a plan and you don't cancel it manually like you subscribed, that plan will renew automatically because you gave the permission.
  2. When you subscribe for a trial period and then you cancel, you run the risk of losing that trial content altogether.
  3. You must remember to manually cancel a subscription 24 hours before the trial period ends.

We have made it super easy to cancel Voya Retire subscription at the root to avoid any and all mediums "Voya Services Company" (the developer) uses to bill you. Now let us get into the crux of this guide.


How to Cancel Voya Retire Subscription on your iPhone or iPad.

  1. First, open the settings app and tap on your name.
  2. Then, tap on the "Subscriptions" tab.
    (Note that you might not automatically see this tab. In that case, tap on iTunes & Appstore)
  3. Next, tap on your Apple ID. View Apple ID then sign in and scroll down to the "Subscriptions" button.
  4. Next, tap on Voya Retire (subscription) you want to review.
  5. Now, Tap on Cancel.
    (Note that if you don't see a "Cancel Subscription" button for Voya Retire, then it's definitely canceled already. It won't be renewed anymore).

How to Cancel Voya Retire Subscription on your Android device

To cancel Voya Retire subscription on Android, you need to realize that deleting the Voya Retire app alone won't cut it. Follow the steps below:

  1. First, open the Google Play Store. If you have multiple Google accounts, be sure you're signed into the right one.
  2. Click on menu, then go to "Subscriptions".
  3. Choose the Voya Retire subscription you wish to cancel and tap on the "Cancel Subscription" option.
  4. Finish up as directed.

Once your Voya Retire subscription has been removed from Google Play, your future subscriptions will be cancelled and won't be renewed anymore.

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How to Cancel Voya Retire Subscription on a Mac computer.

To cancel Voya Retire subscription on your Mac, do the following:

  1. First open the Mac App Store, then click on your name at the bottom of the sidebar.
  2. Click on the "View Information" tab at the top of the window and sign in if asked to do so.
  3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
  4. Click "Edit" beside the Voya Retire app and then click on "Cancel Subscription".

Note: Always make sure to use the exact username and ID you used to set up the subscription to manage that subscription when necessary. This is sometimes different from the Apple ID or Android brand ID you have set up.

If you don't remember your password however, contact the App for help/to reset password.

How to Cancel Voya Retire Subscription on Paypal.

To cancel your Voya Retire subscription on PayPal, do the following:

  1. First log into your PayPal account at .
  2. Click on the settings tab which is beside the logout option.
  3. Press "Payments" from the menu provided to you and click on "Manage Automatic Payments" in the Automatic Payments dashboard.
  4. You'll be shown a series of merchants' agreement you've transacted before. Click on "Voya Retire" or "Voya Services Company" to cancel.
  5. You will be shown a confirmation page. Click on the "Cancel Automatic Payments" tab to affirm that you want to stop making payments to Voya Retire.
  6. Then click "Done" on the verification page to complete the unsubscription.

What to do if you subscribed directly on Voya Retire's website?

Here's how to cancel your Voya Retire subscription when billed through a payments provider that is not the Appstore, Playstore or Paypal.

Sometimes, you may start a subscription directly on a company's website without using an extra layer of security like Paypal or Apple. To unsubscribe, you might have to sign into Voya Retire's website or directly reach out to their payments provider.

Generally, here are some steps you can take if you find yourself in that fix:

  1. Finding the company's information, then reach out to them directly: Get all Voya Retire's contact details here

  2. Visit the website of Voya Retire. Click to visit .

  3. Login to your account.

  4. In the menu section, look for any of the following: "Billing", "Subscription", "Payment", "Manage account", "Settings".

  5. Click the link, then follow the prompts to cancel your subscription.

How to delete Voya Retire account

You might have created an account on Voya Retire during the course of using the app. Many apps make it so easy to signup but a nightmare to delete your account. We try to make it easier but since we don't have information for every app, we can only do our best.

Generally, here are some steps you can take if you need your account deleted:

  1. Reach out directly to Voya Retire via Justuseapp. Get all Contact details →

  2. Send an email to [email protected] Click to email requesting that they delete your account.

Bonus: How to Delete Voya Retire from your iPhone or Android.

Delete Voya Retire from iPhone.

To delete Voya Retire from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold Voya Retire until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the Voya Retire app from your phone.

Method 2:

Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.

For iOS 11 and above:

Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.

Delete Voya Retire from Android

  1. First open the Google Play app, then press the hamburger menu icon on the top left corner.
  2. After doing these, go to "My Apps and Games" option, then go to the "Installed" option.
  3. You'll see a list of all your installed apps on your phone.
  4. Now choose Voya Retire, then click on "uninstall".
  5. Also you can specifically search for the app you want to uninstall by searching for that app in the search bar then select and uninstall.

How easy is it to cancel/delete Voya Retire?

Our crowdsourced data from Voya Retire and Justuseapp users, shows that it is Unrated to cancel a Voya Retire subscription.

If you haven't rated Voya Retire cancellation policy yet, Rate it here →.

What is Voya Retire?

We’re passionate about making your life easier. Download the Voya Retire mobile app to save in a snap We’ve made it easy, intuitive and secure for you to save all in one place. The Voya Retire mobile app was designed for you – to meet you where you are – so you can help boost your retirement savings and manage your money all while on the go. Power in the palm of your hands You’ll have easy access to your retirement plan, health savings and investment accounts, smart learning tools, resources and more…everything you need to confidently take control of your finances – all in the palm of your hand. Intuitive, interactive and simple to use With its clean design and intuitive global navigation, you can quickly view your savings progress, update contributions and beneficiaries, transfer money or change investments and so much more…. Interactive tools allow you to simulate estimated retirement income using myOrangeMoney®, get help with live chat capabilities, educate yourself with on-demand video learning or get access to professional advice*. Save more, securely We value your privacy and never sell your personal data to anyone – ever. We protect your assets with our enhanced encryption, biometric login, multi-factor authentication and our S.A.F.E. guarantee to keep your money safe and secure, while keeping you on track and coming back. Wherever life takes you, take the Voya Retire mobile app with you so you can retire well – with confidence. Simply tap the app to s...

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Have a Problem with Voya Retire? Report Issue

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Why should I report an Issue with Voya Retire?

  1. Pulling issues faced by users like you is a good way to draw attention of Voya Retire to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Voya Retire customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Voya Retire.

User reviews of Voya Retire

  • By SR from New York

    Excellent app but missing Grand Total

    Dear developer I have two investments 457 and 401K with Voya. I can see individual total of each investment. But I’m looking for grand total. Can you add the grand total in the app? If possible? I think that would be easy for you guys to do that. Thanks for developing great and excellent app. Please keep updating a new items for exciting and adventure for us. Excellent work! You can add Grand Total of an investment next to the customer’s name on the top.

  • By ElChivo9

    Almost perfect

    I like this app for my workplace 401k (although I have no choice). It will show you your YTD rate of return, however I wish it would show you your daily/ytd rate of returns on each position you are invested in. Almost every other investment app does this. YTD is useful but I like seeing multiple other time frame rates of return too.

  • By Daveo47

    Great app, but can’t see find performance history

    This app does and shows everything you could want except one fundamental need; what are the performances of each individual fund... not just YTD but like the last 6 mos, and last 12 mos. Not the rate with your contributions, just the fund return rates. VOYA includes this in their paper statements but if it’s available in the app, I can’t find it. Historical performance by fund is what an investor wants to see to evaluate different options against other funds.

  • By S.D.H.223

    Too many screens to get your information!

    The app use too many screens to get to specific information. Also the app Cumulative lacks a cumulative overall combined summary for all combined accounts. Other applications such as Mint, Personal Capital, etc. provide cumulative summaries on a single page when first opening their apps. If would be awesome if the app also included a cumulative summary of shares, cost per share and cumulative time summaries on a single page for all finds the user owns. Some users do not mind a little extra scrolling. I understand that the idea is to simplify things for people who do not understand investing and the fundamentals. Please add a feature or link within the app to direct those users to a simple resource that provides some key fundamentals for those users. However, for those who desire to see advanced information only pertinent to our existing holding add advanced features and functionality. Not just links to prospectuses.

  • By Dunnage007

    Great for quick view of balance

    Better layout and information delivery needed. Fund lookup is antiquated and information is definitely lacking. Match funds against peers and up to date Quarterly outlook in a more user friendly easily gleaned format. My account is limited to like 30 funds and info in these funds should be better presented. These are your funds and you should sell them / portray them in a more immersive way so customer can look at these funds in a more 3D fashion. Thank you

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