How to Cancel Imaging Edge

How to Cancel Imaging Edge

Written by on 2021-11-09

We have made it super easy to cancel Imaging Edge Mobile subscription
at the root to avoid any and all mediums "Sony Imaging Products & Solutions Inc." (the developer) uses to bill you.
Now let us get into the crux of this guide.


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Complete Guide to Cancel and Delete Imaging Edge Mobile

There are a few things you must do and know before canceling subscriptions. They are:

  1. Check the Terms, Service policy or Privacy policy of Imaging Edge to know if they support self-serve subscription cancellation or account deletion:
  2. Once you subscribe to a plan and you don't cancel it manually like you subscribed, that plan will renew automatically because you gave the permission.
  3. When you subscribe for a trial period and then you cancel, you run the risk of losing that trial content altogether.
  4. You must remember to manually cancel a subscription 24 hours before the trial period ends.

We have made it super easy to cancel Imaging Edge Mobile subscription at the root to avoid any and all mediums "Sony Imaging Products & Solutions Inc." (the developer) uses to bill you. Now let us get into the crux of this guide.



   

How to Cancel Imaging Edge Mobile Subscription on your iPhone or iPad.

  1. First, open the settings app and tap on your name.
  2. Then, tap on the "Subscriptions" tab.
    (Note that you might not automatically see this tab. In that case, tap on iTunes & Appstore)
  3. Next, tap on your Apple ID. View Apple ID then sign in and scroll down to the "Subscriptions" button.
  4. Next, tap on Imaging Edge (subscription) you want to review.
  5. Now, Tap on Cancel.
    (Note that if you don't see a "Cancel Subscription" button for Imaging Edge Mobile, then it's definitely canceled already. It won't be renewed anymore).



How to Cancel Imaging Edge Mobile Subscription on your Android device

To cancel Imaging Edge subscription on Android, you need to realize that deleting the Imaging Edge app alone won't cut it. Follow the steps below:

  1. First, open the Google Play Store. If you have multiple Google accounts, be sure you're signed into the right one.
  2. Click on menu, then go to "Subscriptions".
  3. Choose the Imaging Edge Mobile subscription you wish to cancel and tap on the "Cancel Subscription" option.
  4. Finish up as directed.

Once your Imaging Edge subscription has been removed from Google Play, your future subscriptions will be cancelled and won't be renewed anymore.



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How to Cancel Imaging Edge Mobile Subscription on a Mac computer.

To cancel Imaging Edge subscription on your Mac, do the following:


  1. First open the Mac App Store, then click on your name at the bottom of the sidebar.
  2. Click on the "View Information" tab at the top of the window and sign in if asked to do so.
  3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
  4. Click "Edit" beside the Imaging Edge Mobile app and then click on "Cancel Subscription".

Note: Always make sure to use the exact username and ID you used to set up the subscription to manage that subscription when necessary. This is sometimes different from the Apple ID or Android brand ID you have set up.

If you don't remember your password however, contact the App for help/to reset password.


How to Cancel Imaging Edge Mobile Subscription on Paypal.

To cancel your Imaging Edge subscription on PayPal, do the following:

  1. First log into your PayPal account at www.paypal.com .
  2. Click on the settings tab which is beside the logout option.
  3. Press "Payments" from the menu provided to you and click on "Manage Automatic Payments" in the Automatic Payments dashboard.
  4. You'll be shown a series of merchants' agreement you've transacted before. Click on "Imaging Edge Mobile" or "Sony Imaging Products & Solutions Inc." to cancel.
  5. You will be shown a confirmation page. Click on the "Cancel Automatic Payments" tab to affirm that you want to stop making payments to Imaging Edge Mobile.
  6. Then click "Done" on the verification page to complete the unsubscription.



What to do if you subscribed directly on Imaging Edge's website?

Here's how to cancel your Imaging Edge subscription when billed through a payments provider that is not the Appstore, Playstore or Paypal.

Sometimes, you may start a subscription directly on a company's website without using an extra layer of security like Paypal or Apple. To unsubscribe, you might have to sign into Imaging Edge's website or directly reach out to their payments provider.

Generally, here are some steps you can take if you find yourself in that fix:

  1. Finding the company's information, then reach out to them directly: Get all Imaging Edge's contact details here

  2. If the company has an app they developed in the Appstore, you can try contacting Sony Imaging Products & Solutions Inc. (the app developer) for help through the details of the app.

How to delete Imaging Edge account

You might have created an account on Imaging Edge during the course of using the app. Many apps make it so easy to signup but a nightmare to delete your account. We try to make it easier but since we don't have information for every app, we can only do our best.


Generally, here are some steps you can take if you need your account deleted:

  1. Reach out directly to Imaging Edge via Justuseapp. Get all Contact details →

  2. Send an email to [email protected] Click to email requesting that they delete your account.

  3. Check Imaging Edge's Privacy/TOS/Support channels below for their Data-deletion/request policy and contact them:

    *Pro-tip: Once you visit any of the links above, Use your browser "Find on page" to find "@". It immediately shows the neccessary emails.



Bonus: How to Delete Imaging Edge Mobile from your iPhone or Android.


Delete Imaging Edge Mobile from iPhone.

To delete Imaging Edge from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold Imaging Edge Mobile until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the Imaging Edge Mobile app from your phone.

Method 2:

Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.

For iOS 11 and above:

Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.


Delete Imaging Edge Mobile from Android

  1. First open the Google Play app, then press the hamburger menu icon on the top left corner.
  2. After doing these, go to "My Apps and Games" option, then go to the "Installed" option.
  3. You'll see a list of all your installed apps on your phone.
  4. Now choose Imaging Edge Mobile, then click on "uninstall".
  5. Also you can specifically search for the app you want to uninstall by searching for that app in the search bar then select and uninstall.


How easy is it to cancel/delete Imaging Edge?

Our crowdsourced data from Imaging Edge and Justuseapp users, shows that it is Unrated to cancel a Imaging Edge subscription.

If you haven't rated Imaging Edge cancellation policy yet, Rate it here →.



What is Imaging Edge Mobile?

Imaging Edge Mobile allows images/videos to be transferred to a smartphone/tablet, enables remote shooting, and provides location information to images captured by a camera. ■ Transfer images from a camera to a smartphone - You can transfer images/videos. - The selection and transfer of images after shooting are no longer needed as the automatic background transfer function allows images to be transferred to a smartphone as they are captured. *1 - High bit rate video files including 4K can be transferred. *2 - You can view and transfer images in your camera from your smartphone even when the camera is turned off. *2 - After transferring, you can immediately share your high quality images on social networks or through email. *1 See here for supported cameras. Files are imported in 2MP size when using this function. https://www.sony.net/dics/iem12/ *2 See here for supported cameras. Availability of video transfer and playback varies depending on smartphone in use. https://www.sony.net/dics/iem12/ ■ Remote shooting of a camera using a smartphone - You can capture photos/videos remotely while checking the live view of a camera on a smartphone. *3 This is convenient for capturing night views or water flowing scenes which need long-exposure, or macro shooting in which you need to avoid to directly touch the camera. *3 Models that support PlayMemories Camera Apps can use this feature by installing "Smart Remote Control" (in-camera app) on your camera in advance. http://www.so...



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Have a Problem with Imaging Edge Mobile? Report Issue

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Why should I report an Issue with Imaging Edge Mobile?

  1. Pulling issues faced by users like you is a good way to draw attention of Imaging Edge Mobile to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Imaging Edge Mobile customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Imaging Edge Mobile.


User reviews of Imaging Edge


  • By Errtrfvddggv
    5

    Just What I Needed for the Solar Eclipse!

    I used this software in connection with my purchase of a Sony DSC-QX100 camera, which I directly attached to an old Televue Pronto 480mm telescope along with a Barlow that doubled the focal length to 960mm. I was able to connect to the camera’s wifi radio using my iPad Pro and could take pictures and see the images on the iPad before taking the picture as well as downloading the picture immediately to my iPad. Given all the quick decisions needed to take good amateur quality eclipse photos, I didn’t miss the lack of manual settings on the DSC-QX100. The pictures turned out very well and I was able to share the view through the telescope with other viewers - all without disturbing the telescope setup. While I realize that my use of the software is rather unusual, for me, the application fit my needs and was “Just What I needed for the Solar Eclipse”. While the 2024 eclipse is still quite a way into the future, I’ll be using the setup for other solar observing opportunities using neutral density and hydrogen alpha filters.



  • By DanA206
    4

    This is Sony’s weakest link. Updated

    I’m a professional photographer who switched over to Sony after shooting with another brand for 16 years. I love all the features of my Sony mirrorless cameras, but sometimes I need to be in the photos. My old camera brand had a great iPhone app where I could set the ISO, F-stop, shutter speed and focus point manually on any camera in the family. Imagine my surprise that when paring my top of the line 42MP camera to play memories mobile, I found it to be next to useless. No adjustment of anything except for being able to put it in the timer mode. You can’t change any other manual function and if you leave your camera in auto focus, it might even grab the wrong spot. Sony gets an F on this one at least with the iPhone. Update. After looking at another app that prompted me to upgrade the app in my camera, everything magically started to work as it should. I wish my phone app would have alerted me to this miss match. New grade B+



  • By GrahamWalters_
    4

    Try reinstalling the app!

    The location link feature broke after I updated to the latest version. I saw one review saying to reinstall, but I brushed it off because I thought the location settings would always show in settings > privacy > location. It turns out I was wrong and a reinstall was necessary. Once you’ve reinstalled you’ll need to re-pair with Bluetooth. Also, when it firsts asks for access to your location it will only request “while using the app”. The app later complains it’s not “always” and will request you change that in the settings. After that you should be set. For those of you struggling to get the NFC to scan, the reader is on the very top (not on the back) of the iPhone 8. With that said, once it scans there’s a 90% chance it’ll fail to connect 👎 (or at least that was my experience with the old version)



  • By Ishoy2000
    3

    The app works, but not clear on setup

    I see that a lot of people were having trouble connecting to the camera. I finally got it to work after a few tries. Follow these steps below: 1)Turn off your Wi-Fi to your Apple device so it doesn’t automatically connect to your camera when you turn on your camera’s Wi-Fi. 2) Click the Wi-Fi icon on your Sony camera device to show the name of the camera and password. 3) Open the app on your Apple device and click on your camera’s model or “Connect to new camera” option. 4) Click on the enter SSID option. 5) Enter the name of your camera’s name. On the app, it only says “DIRECT-“. You have to fill in the rest of the camera name. 6) Enter the password that is on your Sony device, but do not click “Connect” yet. 7) Turn the Wi-Fi back on to your Apple device. 8) Go back to your app and click connect. 9)Double check that your Apple device is connected to the Sony device’s Wi-Fi. This should fix the issue. I was able to get it to work on both IPad Pro 11 and the IPhone XS. Hopefully this works for you since I had the same frustration of not being able to connect. Entering the rest of your Sony camera’s Wi-Fi name should fix the issue! Good Luck!



  • By Ross878787
    3

    Make sure firmware is up to date

    It is frustrating how little help Sony is with this app, plus they recently changed the name of the app I guess because all the you tube videos were calling it play memories or something, which is a completely different app for sharing photos. I had to find out from another reviewer that the firmware needs to be updated for the phone to connect properly to the camera. The updating process wasn’t all that easy either so give yourself about 40 min to troubleshoot that as well. Once installed and connected, the app works as expected and functionally you can change what you need to from the phone. It was a frustrating process all in, so that’s why the middle of the road review




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