How to Cancel Zax

How to Cancel Zax

Written by on 2022-04-18

We have made it super easy to cancel Zaxby's Fingers & Wings subscription
at the root to avoid any and all mediums "Zaxby's Franchising, LLC" (the developer) uses to bill you.
Now let us get into the crux of this guide.

Rate Zax's Cancelation Policy


Complete Guide to Cancel and Delete Zaxby's Fingers & Wings

There are a few things you must do and know before canceling subscriptions. They are:

  1. Once you subscribe to a plan and you don't cancel it manually like you subscribed, that plan will renew automatically because you gave the permission.
  2. When you subscribe for a trial period and then you cancel, you run the risk of losing that trial content altogether.
  3. You must remember to manually cancel a subscription 24 hours before the trial period ends.

We have made it super easy to cancel Zaxby's Fingers & Wings subscription at the root to avoid any and all mediums "Zaxby's Franchising, LLC" (the developer) uses to bill you. Now let us get into the crux of this guide.


How to Cancel Zaxby's Fingers & Wings Subscription on your iPhone or iPad.

  1. First, open the settings app and tap on your name.
  2. Then, tap on the "Subscriptions" tab.
    (Note that you might not automatically see this tab. In that case, tap on iTunes & Appstore)
  3. Next, tap on your Apple ID. View Apple ID then sign in and scroll down to the "Subscriptions" button.
  4. Next, tap on Zax (subscription) you want to review.
  5. Now, Tap on Cancel.
    (Note that if you don't see a "Cancel Subscription" button for Zaxby's Fingers & Wings, then it's definitely canceled already. It won't be renewed anymore).

How to Cancel Zaxby's Fingers & Wings Subscription on your Android device

To cancel Zax subscription on Android, you need to realize that deleting the Zax app alone won't cut it. Follow the steps below:

  1. First, open the Google Play Store. If you have multiple Google accounts, be sure you're signed into the right one.
  2. Click on menu, then go to "Subscriptions".
  3. Choose the Zaxby's Fingers & Wings subscription you wish to cancel and tap on the "Cancel Subscription" option.
  4. Finish up as directed.

Once your Zax subscription has been removed from Google Play, your future subscriptions will be cancelled and won't be renewed anymore.

How do I remove my Card from Zax?

Removing card details from Zax if you subscribed directly is very tricky. Very few websites allow you to remove your card details. So you will have to make do with some few tricks before and after subscribing on websites in the future.

Before Signing up or Subscribing:

  1. Create an account on Justuseapp. signup here →
  2. Create upto 4 Virtual Debit Cards - this will act as a VPN for you bank account and prevent apps like Zax from billing you to eternity.
  3. Fund your Justuseapp Cards using your real card.
  4. Signup on Zaxby's Fingers & Wings or any other website using your Justuseapp card.
  5. Cancel the Zax subscription directly from your Justuseapp dashboard.
  6. To learn more how this all works, Visit here →.

After Signing Up:

  1. If you didn't use a Justuseapp Card when you subscribed, your only option is to contact Zax directly. Get their Contact info →

How to Cancel Zaxby's Fingers & Wings Subscription on a Mac computer.

To cancel Zax subscription on your Mac, do the following:

  1. First open the Mac App Store, then click on your name at the bottom of the sidebar.
  2. Click on the "View Information" tab at the top of the window and sign in if asked to do so.
  3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
  4. Click "Edit" beside the Zaxby's Fingers & Wings app and then click on "Cancel Subscription".

Note: Always make sure to use the exact username and ID you used to set up the subscription to manage that subscription when necessary. This is sometimes different from the Apple ID or Android brand ID you have set up.

If you don't remember your password however, contact the App for help/to reset password.

How to Cancel Zaxby's Fingers & Wings Subscription on Paypal.

To cancel your Zax subscription on PayPal, do the following:

  1. First log into your PayPal account at .
  2. Click on the settings tab which is beside the logout option.
  3. Press "Payments" from the menu provided to you and click on "Manage Automatic Payments" in the Automatic Payments dashboard.
  4. You'll be shown a series of merchants' agreement you've transacted before. Click on "Zaxby's Fingers & Wings" or "Zaxby's Franchising, LLC" to cancel.
  5. You will be shown a confirmation page. Click on the "Cancel Automatic Payments" tab to affirm that you want to stop making payments to Zaxby's Fingers & Wings.
  6. Then click "Done" on the verification page to complete the unsubscription.

What to do if you subscribed directly on Zax's website?

Here's how to cancel your Zax subscription when billed through a payments provider that is not the Appstore, Playstore or Paypal.

Sometimes, you may start a subscription directly on a company's website without using an extra layer of security like Paypal or Apple. To unsubscribe, you might have to sign into Zax's website or directly reach out to their payments provider.

Generally, here are some steps you can take if you find yourself in that fix:

  1. Finding the company's information, then reach out to them directly: Get all Zax's contact details here

  2. Visit the website of Zax. Click to visit .

  3. Login to your account.

  4. In the menu section, look for any of the following: "Billing", "Subscription", "Payment", "Manage account", "Settings".

  5. Click the link, then follow the prompts to cancel your subscription.

How to delete Zax account

You might have created an account on Zax during the course of using the app. Many apps make it so easy to signup but a nightmare to delete your account. We try to make it easier but since we don't have information for every app, we can only do our best.

Generally, here are some steps you can take if you need your account deleted:

  1. Reach out directly to Zax via Justuseapp. Get all Contact details →

  2. Send an email to [email protected] Click to email requesting that they delete your account.

Bonus: How to Delete Zaxby's Fingers & Wings from your iPhone or Android.

Delete Zaxby's Fingers & Wings from iPhone.

To delete Zax from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold Zaxby's Fingers & Wings until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the Zaxby's Fingers & Wings app from your phone.

Method 2:

Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.

For iOS 11 and above:

Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.

Delete Zaxby's Fingers & Wings from Android

  1. First open the Google Play app, then press the hamburger menu icon on the top left corner.
  2. After doing these, go to "My Apps and Games" option, then go to the "Installed" option.
  3. You'll see a list of all your installed apps on your phone.
  4. Now choose Zaxby's Fingers & Wings, then click on "uninstall".
  5. Also you can specifically search for the app you want to uninstall by searching for that app in the search bar then select and uninstall.

How easy is it to cancel/delete Zax?

Our crowdsourced data from Zax and Justuseapp users, shows that it is Very Easy to cancel a Zax subscription.

If you haven't rated Zax cancellation policy yet, Rate it here →.

What is Zaxby's Fingers & Wings?

Craving Zaxby’s Indescribably good® food? We’ve got the app to give your taste buds what they demand —fast. The new Zaxby’s app puts all the chicken fingers, wings, sandwiches, Zalads®, and crinkle fries your hungry heart desires right at your fingertips. Just select the closest Zaxby’s restaurant, place your order, and prepare yourself for some seriously tasty takeout. It makes enjoying Zaxby’s incredibly cravelicious™ food fast and easy. Ain’t technology delicious? Flavorful features include: ● Skip the wait! Place your order and we’ll have it ready when you arrive. ● Order in a snap! Create a Zax Fanz Club account, and we’ll save your favorite order! ● See your Zax Rewards! View and select the rewards you want to redeem. ● Load funds onto your account! A quicker way to pay for your favorites in-store or online! ● Digitize Your Physical Gift Card! Use your Gift Card funds to order ahead! ● Feeding a crowd? Our platters and catering options have got you covered!

Stop ridiculous app charges!

Stop apps from taking your money without permission. Protect yourself! Get a Justuseapp Card and keep your subscriptions in check today.

Have a Problem with Zaxby's Fingers & Wings? Report Issue

Leave a comment:

Why should I report an Issue with Zaxby's Fingers & Wings?

  1. Pulling issues faced by users like you is a good way to draw attention of Zaxby's Fingers & Wings to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Zaxby's Fingers & Wings customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Zaxby's Fingers & Wings.

User reviews of Zax

  • By l malone


    I love this app and I order from you all the time. Yet you don’t reward people for being a loyal customer, nor when I signed up for the email club, I never got my free entree. It makes you not want to order anything on the app.

  • By HouseMusicLova

    App Great still have to wait for Zalads

    I don’t know if it’s just the store on Memorial Drive in Decatur Ga but I order, arrive 15 minutes later and still have to wait. Not sure if they don’t know how to process online orders or it a staffing issue. Previously I would go through drive through and they’d say pull over and I’d wait on average of 15 minutes. I like Zaxby’s, employees at this store are generally a notch above most fast foods joints, like the app, so my dissatisfaction is only with the wait time which is why I gave a 4 and not a 3 if you factor in that when ordering on an app your food should be there when you arrive 15 minutes later. Oh we added tater chips one time and they sat there getting cold while they were making the Zalad. Z wasn’t happy

  • By DJ P-KNoW

    Don’t waste your time.

    I’ve used the app 5 times. Every time I show up to pick the food up, I still end up waiting... it’s as if they wait till you show up to prepare the order. Several Other customers come in after I do and STILL get their food first! I often even have to mention I’m waiting for my order more than once. The final straw was the last time! Ordered at 502pm. Went to pick it up at 513pm, didn’t get my order until 531pm.... at least 5 other people came in after me an all got their food before me. Even another online order... screw this app! I don’t need this type of negativity in my life!

  • By Shibby_Dude :D

    Rewards System?

    I’m a huge fan. The grilled chicken sandwiches are amazing and honestly even bigger and better than Chick-Fil-A’s. I’ve cut back eating at CFA in favor of Zaxby’s for that reason. The mobile ordering is also top-notch because our location is ALWAYS busy and it keeps me from standing in line. That being said, it would be nice if you guys would consider implementing a rewards system. My coworker and I have spent a lot of money in Zaxby’s over the last several months. We eat there maybe twice a week or so. I feel by now I should’ve earned something for free.

  • By Danidee78

    What’s the point of this?

    Correct me if I’m wrong but, I thought that the whole point to the “order ahead” thing meant that your order would be ready to pick up as soon as you get there, as long as you arrive at or before the given time? Also, why can’t customers pick up their order in the drive thru??? Why make people come inside??? I get that the app is new to the chain, however this is certainly NOT a new concept. Get it together if you expect for this to bring in more business.

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