How to Cancel Cabify

How to Cancel Cabify

Written by on 2022-05-03

We have made it super easy to cancel Cabify subscription
at the root to avoid any and all mediums "Maxi Mobility, Inc." (the developer) uses to bill you.
Now let us get into the crux of this guide.

Rate Cabify's Cancelation Policy


Complete Guide to Cancel and Delete Cabify

There are a few things you must do and know before canceling subscriptions. They are:

  1. Once you subscribe to a plan and you don't cancel it manually like you subscribed, that plan will renew automatically because you gave the permission.
  2. When you subscribe for a trial period and then you cancel, you run the risk of losing that trial content altogether.
  3. You must remember to manually cancel a subscription 24 hours before the trial period ends.

We have made it super easy to cancel Cabify subscription at the root to avoid any and all mediums "Maxi Mobility, Inc." (the developer) uses to bill you. Now let us get into the crux of this guide.


How to Cancel Cabify Subscription on your iPhone or iPad.

  1. First, open the settings app and tap on your name.
  2. Then, tap on the "Subscriptions" tab.
    (Note that you might not automatically see this tab. In that case, tap on iTunes & Appstore)
  3. Next, tap on your Apple ID. View Apple ID then sign in and scroll down to the "Subscriptions" button.
  4. Next, tap on Cabify (subscription) you want to review.
  5. Now, Tap on Cancel.
    (Note that if you don't see a "Cancel Subscription" button for Cabify, then it's definitely canceled already. It won't be renewed anymore).

How to Cancel Cabify Subscription on your Android device

To cancel Cabify subscription on Android, you need to realize that deleting the Cabify app alone won't cut it. Follow the steps below:

  1. First, open the Google Play Store. If you have multiple Google accounts, be sure you're signed into the right one.
  2. Click on menu, then go to "Subscriptions".
  3. Choose the Cabify subscription you wish to cancel and tap on the "Cancel Subscription" option.
  4. Finish up as directed.

Once your Cabify subscription has been removed from Google Play, your future subscriptions will be cancelled and won't be renewed anymore.

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How to Cancel Cabify Subscription on a Mac computer.

To cancel Cabify subscription on your Mac, do the following:

  1. First open the Mac App Store, then click on your name at the bottom of the sidebar.
  2. Click on the "View Information" tab at the top of the window and sign in if asked to do so.
  3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
  4. Click "Edit" beside the Cabify app and then click on "Cancel Subscription".

Note: Always make sure to use the exact username and ID you used to set up the subscription to manage that subscription when necessary. This is sometimes different from the Apple ID or Android brand ID you have set up.

If you don't remember your password however, contact the App for help/to reset password.

How to Cancel Cabify Subscription on Paypal.

To cancel your Cabify subscription on PayPal, do the following:

  1. First log into your PayPal account at .
  2. Click on the settings tab which is beside the logout option.
  3. Press "Payments" from the menu provided to you and click on "Manage Automatic Payments" in the Automatic Payments dashboard.
  4. You'll be shown a series of merchants' agreement you've transacted before. Click on "Cabify" or "Maxi Mobility, Inc." to cancel.
  5. You will be shown a confirmation page. Click on the "Cancel Automatic Payments" tab to affirm that you want to stop making payments to Cabify.
  6. Then click "Done" on the verification page to complete the unsubscription.

What to do if you subscribed directly on Cabify's website?

Here's how to cancel your Cabify subscription when billed through a payments provider that is not the Appstore, Playstore or Paypal.

Sometimes, you may start a subscription directly on a company's website without using an extra layer of security like Paypal or Apple. To unsubscribe, you might have to sign into Cabify's website or directly reach out to their payments provider.

Generally, here are some steps you can take if you find yourself in that fix:

  1. Finding the company's information, then reach out to them directly: Get all Cabify's contact details here

  2. Visit the website of Cabify. Click to visit .

  3. Login to your account.

  4. In the menu section, look for any of the following: "Billing", "Subscription", "Payment", "Manage account", "Settings".

  5. Click the link, then follow the prompts to cancel your subscription.

How to delete Cabify account

You might have created an account on Cabify during the course of using the app. Many apps make it so easy to signup but a nightmare to delete your account. We try to make it easier but since we don't have information for every app, we can only do our best.

Generally, here are some steps you can take if you need your account deleted:

  1. Reach out directly to Cabify via Justuseapp. Get all Contact details →

  2. Send an email to [email protected] Click to email requesting that they delete your account.

Bonus: How to Delete Cabify from your iPhone or Android.

Delete Cabify from iPhone.

To delete Cabify from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold Cabify until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the Cabify app from your phone.

Method 2:

Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.

For iOS 11 and above:

Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.

Delete Cabify from Android

  1. First open the Google Play app, then press the hamburger menu icon on the top left corner.
  2. After doing these, go to "My Apps and Games" option, then go to the "Installed" option.
  3. You'll see a list of all your installed apps on your phone.
  4. Now choose Cabify, then click on "uninstall".
  5. Also you can specifically search for the app you want to uninstall by searching for that app in the search bar then select and uninstall.

How easy is it to cancel/delete Cabify?

Our crowdsourced data from Cabify and Justuseapp users, shows that it is Unrated to cancel a Cabify subscription.

If you haven't rated Cabify cancellation policy yet, Rate it here →.

What is Cabify?

Discover Cabify, a transport app that lets you get around the city with private cars with a driver, with the highest quality of service and high safety standards. In a few minutes you’ll have a car with a driver or a taxi waiting to take you wherever you want. How does Cabify work? 1. Order or reserve your journey. Open the app and tell us where you are and where you want to go. Choose the type of vehicle your want to travel in; Cabify, Delivery, Taxi… discover all the options available in your city! 2. Confirm your journey and… a driver’s on their way! We’ll tell you the name of your driver and your vehicle details including the registration plate, and how far away it is. 3. Know the estimated price before you travel. We’ll tell you from the start how much you’ll pay for the ride, even when you ride in a taxi thanks to our virtual taximeter. What’s more, you can select the payment method that most suits you (credit or debit card, cash, PayPal… ). 4. Share the experience. You can send your journey details to family or friends so they know where you are in each moment and so you feel safer. What’s more, you can personalize your ride. In the Cabify app, select what music you prefer, whether you want the driver to open the door for you and if you want the air-conditioning on. All so you can move around the city in the most comfortable way possible. Where is Cabify available? Cabify is available in more than 40 cities. You can get around in our cars or taxis in the fol...

Stop ridiculous app charges!

Stop apps from taking your money without permission. Protect yourself! Get a Justuseapp Card and keep your subscriptions in check today.

Have a Problem with Cabify? Report Issue

Leave a comment:

Why should I report an Issue with Cabify?

  1. Pulling issues faced by users like you is a good way to draw attention of Cabify to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Cabify customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Cabify.

User reviews of Cabify

  • By H2thaG


    I like the app, it’s got a great direction.. but Jesus Mexico City needs more cars or the coders need to fix this, the car I always get is 2 miles away... like why? And why is there a search for 20 min option? Like as if I got 20 min to wait for a car.. make the market to be a driver more available... the customers are there... ?? The drivers need to call less. There need to be a way to add pictures to Notes when I set up my reservations.. for badges, entrance key points, something to make it easy for the driver and not have to explain every morning. . And OMG why can’t I switch the address when the ride has started? the driver takes an extra 5 min plugging in the address every time I decide to change it... uber doesn’t do that.. it’s just safer. I Use Cabify for my work commutes, and occasionally night outings... drivers are good, profesional, and clean (unlike UBeR) I just wish there was: -More cars(Mexico City) -More Nice upscale cars (Mexico city) -Picture addition to notes for drivers on reservations. -Address Modification during trip -

  • By IsthmusChristmas


    We were in Barcelona for several days and our hotel suggested downloading this app. Each car that showed up was in great condition, very clean, and had very courteous drivers. The drivers also drove very smoothly, which makes my wife happy. Each time, they offer you a bottle of water as well. Finally, I don’t know if the rates are temporary as this is a relatively new service, but it was far less than a regular taxi would charge. Although the drivers seemed surprised each time, we tipped in cash because each time we were surprised at how nice of a ride it was.

  • By Eduardo9Sanchez

    Complete Rip Off

    After using the app for months with no problem at all, as soon as I change my credit card my account is blocked. The worst part? Customer service always kept me hanging, no response, no feedback. I had to create another account, after two rides, blocked again. Same abandonment from customer service. I opened a third account and still, nothing. Again, customer service is not there. No phone, no reply on Twitter, really nothing! I strongly recommend not to download this app.

  • By Rikki Fox

    Lousy app

    I have tried and tried to record my home address on the app and it seems to be impossible. Everytime I write it the app erases it. So I have to send a message with my home address and house characteristics to the driver everytime I request a service. Additionally, my wife left her prescription eyeglasses in a car in another city and it seems to be impossible to contact somebody at Cabify to check if they are available somewhere.

  • By LostInBuenosAires

    scam potential too high

    You get charged if you cancel a trip after more than 5 minutes since assigned a driver. Drivers can basically just not show up and when you cancel the trip after a 30 min wait, they charge you the cancelation fee. Now you are late and you have to take a regular cab to make sure you get to your destination at all.

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