How to Cancel ASOS

How to Cancel ASOS

Written by on 2022-03-31

We have made it super easy to cancel ASOS subscription
at the root to avoid any and all mediums "ASOS" (the developer) uses to bill you.
Now let us get into the crux of this guide.


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Complete Guide to Cancel and Delete ASOS

There are a few things you must do and know before canceling subscriptions. They are:

  1. Once you subscribe to a plan and you don't cancel it manually like you subscribed, that plan will renew automatically because you gave the permission.
  2. When you subscribe for a trial period and then you cancel, you run the risk of losing that trial content altogether.
  3. You must remember to manually cancel a subscription 24 hours before the trial period ends.

We have made it super easy to cancel ASOS subscription at the root to avoid any and all mediums "ASOS" (the developer) uses to bill you. Now let us get into the crux of this guide.



   

How to Cancel ASOS Subscription on your iPhone or iPad.

  1. First, open the settings app and tap on your name.
  2. Then, tap on the "Subscriptions" tab.
    (Note that you might not automatically see this tab. In that case, tap on iTunes & Appstore)
  3. Next, tap on your Apple ID. View Apple ID then sign in and scroll down to the "Subscriptions" button.
  4. Next, tap on ASOS (subscription) you want to review.
  5. Now, Tap on Cancel.
    (Note that if you don't see a "Cancel Subscription" button for ASOS, then it's definitely canceled already. It won't be renewed anymore).




How to Cancel ASOS Subscription on your Android device

To cancel ASOS subscription on Android, you need to realize that deleting the ASOS app alone won't cut it. Follow the steps below:

  1. First, open the Google Play Store. If you have multiple Google accounts, be sure you're signed into the right one.
  2. Click on menu, then go to "Subscriptions".
  3. Choose the ASOS subscription you wish to cancel and tap on the "Cancel Subscription" option.
  4. Finish up as directed.

Once your ASOS subscription has been removed from Google Play, your future subscriptions will be cancelled and won't be renewed anymore.



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How to Cancel ASOS Subscription on a Mac computer.

To cancel ASOS subscription on your Mac, do the following:


  1. First open the Mac App Store, then click on your name at the bottom of the sidebar.
  2. Click on the "View Information" tab at the top of the window and sign in if asked to do so.
  3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
  4. Click "Edit" beside the ASOS app and then click on "Cancel Subscription".

Note: Always make sure to use the exact username and ID you used to set up the subscription to manage that subscription when necessary. This is sometimes different from the Apple ID or Android brand ID you have set up.

If you don't remember your password however, contact the App for help/to reset password.


How to Cancel ASOS Subscription on Paypal.

To cancel your ASOS subscription on PayPal, do the following:

  1. First log into your PayPal account at www.paypal.com .
  2. Click on the settings tab which is beside the logout option.
  3. Press "Payments" from the menu provided to you and click on "Manage Automatic Payments" in the Automatic Payments dashboard.
  4. You'll be shown a series of merchants' agreement you've transacted before. Click on "ASOS" or "ASOS" to cancel.
  5. You will be shown a confirmation page. Click on the "Cancel Automatic Payments" tab to affirm that you want to stop making payments to ASOS.
  6. Then click "Done" on the verification page to complete the unsubscription.




What to do if you subscribed directly on ASOS's website?

Here's how to cancel your ASOS subscription when billed through a payments provider that is not the Appstore, Playstore or Paypal.

Sometimes, you may start a subscription directly on a company's website without using an extra layer of security like Paypal or Apple. To unsubscribe, you might have to sign into ASOS's website or directly reach out to their payments provider.

Generally, here are some steps you can take if you find yourself in that fix:

  1. Finding the company's information, then reach out to them directly: Get all ASOS's contact details here

  2. If the company has an app they developed in the Appstore, you can try contacting ASOS (the app developer) for help through the details of the app.

How to delete ASOS account

You might have created an account on ASOS during the course of using the app. Many apps make it so easy to signup but a nightmare to delete your account. We try to make it easier but since we don't have information for every app, we can only do our best.


Generally, here are some steps you can take if you need your account deleted:

  1. Reach out directly to ASOS via Justuseapp. Get all Contact details →

  2. Send an email to [email protected] Click to email requesting that they delete your account.




Bonus: How to Delete ASOS from your iPhone or Android.


Delete ASOS from iPhone.

To delete ASOS from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold ASOS until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the ASOS app from your phone.

Method 2:

Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.

For iOS 11 and above:

Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.


Delete ASOS from Android

  1. First open the Google Play app, then press the hamburger menu icon on the top left corner.
  2. After doing these, go to "My Apps and Games" option, then go to the "Installed" option.
  3. You'll see a list of all your installed apps on your phone.
  4. Now choose ASOS, then click on "uninstall".
  5. Also you can specifically search for the app you want to uninstall by searching for that app in the search bar then select and uninstall.



How easy is it to cancel/delete ASOS?

Our crowdsourced data from ASOS and Justuseapp users, shows that it is Unrated to cancel a ASOS subscription.

If you haven't rated ASOS cancellation policy yet, Rate it here →.



What is ASOS?

The ASOS app is home to more than 850 brands, over 85,000 products, free shipping and return options. We empower fashion-loving 20-somethings all over the world to be whoever they want to be. More ASOS app perks: • Apple Pay for easy, speedy checkout • Style Match – just take a picture, or upload one, and we’ll find similar products for you • My Recommendations, AKA a tailor-made edit personalised for you • A seamless experience between devices (synced Saved Items and shopping bag) • Sale alerts and promotional nudges, so you’ll always stay up to date • Handy catwalk videos and 360-degree views of products • Delivery to 242 countries worldwide



Stop ridiculous app charges!


Stop apps from taking your money without permission. Protect yourself! Get a Justuseapp Card and keep your subscriptions in check today.





Have a Problem with ASOS? Report Issue

Leave a comment:



Why should I report an Issue with ASOS?

  1. Pulling issues faced by users like you is a good way to draw attention of ASOS to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a ASOS customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using ASOS.


User reviews of ASOS


  • By Fitnessguru603
    5

    Adore ASOS & App ... but please bring back Brand Feature!!

    ASOS is my go to place to shop. I adore this store and the app is so so helpful. I used to wish it included user product reviews, but that’s changed because ASOS makes the return process so easy. Now, I actually enjoy ordering, trying on, and forming my own opinion about an item (without buyer’s regret.. bc I can return!). It’s easy on other sites to overly rely on user reviews. My one thing is... please consider bringing back the brand click through functionality! What I’m talking about is: select a product > Product Information > [text reads something like] “Blazer by ASOS EDITION” ^ some time ago, you used to be able to click “ASOS EDITION” and it would pull up all items by that brand. I LOVED that function and maybe was one of few who used it, but I would love to see it return. (Probably a lot of work for devs to re-link all that tho.) I bring it up bc one of my favorite things about ASOS is all the fun brands. I read about their history and where they’re from and I just love it. I know I could go back and filter myself (and I do that) but just wanted to peep over and say I miss the function! Love you ASOS thanks for the great app



  • By JessAriasMommy
    5

    Selection and video shots of products on models are priceless

    I freaking love ASOS!! The selection is there, the categories are all filled to the max, functionality and movement throughout the website and app are user friendly and flawless. Shipping is fast, from the IS and 2 day shipping is available as well. They have a full range of styles, sizes, shapes and they stay update on trends for all those trendy dressers. I know there’s a lot of products and that, at times, it can be overwhelming for some. ASOS has awesome filters and sorter options so you can really customize your search, you know, just in case you don’t want to look at everything (trust me, find time to look through everything.) one of the best places to shop online!



  • By Tzipline
    5

    Only used for a day but I love!

    I’ve always been scared to venture out in clothing and always stuck to the same things but since browsing this website, I’ve found that my tastes need to be expanded and I’m excited to do so. Thank you to the show Euphoria for driving me here after seeing Kat’s outfits and Rue’s as well! I’ve added about $6000 worth of clothes to my wishlist and I definitely plan on buying as much as I can. Most of it it somewhat affordable but even the more expensive things look worth it. I’m excited for my purchase (I also bought the two day delivery for a year for $19). Also - they give discounts to college students but it’s only $10. Still, though - saved money is saved money no matter how much.



  • By XxcollinsxX
    4

    Soo customer friendly!!

    I love shopping on this app! To begin, I love their products and brand in general. They have a large range of sizing, including a petite section that has a wide variety of products and styles. I find this cool as it is hard to picture myself wearing some things when I know the model wearing it is nearly a foot taller than me. Also it is rare to find a store that has a petite section with common styles and variety. But the app in specific is super user friendly! Online shopping can be hard due to different brands sizing but their size guide is more helpful and advanced than any other website/store I’ve ever seen. You can choose your size in certain brands and it helps you figure out your right size for their products! And it works because I’ve ordered from both petites and general sizing and loved everything. Also their shipping is amazing!!! So fast and easily trackable! I had express shipping on my last order for only $7. I never use express shipping because normally its ridiculous! The only thing I would suggest to improve the store and make the experience even better is to create some kind of rewards program! Urban outfitters has a decent one and since I’m a frequent buyer from ASOS it would serve me well! :)



  • By D. Hill
    4

    ASOS

    While the ASOS brand represents cheaper more disposable and trendier fashion, the app itself goes above and beyond in tailoring the merchandise to users interests. This is one of the most detailed oriented fashion brand applications I have even seen. Not only does it cover the basics such as the product description and a gallery of images for each selected item but short videos of the model wearing the item are provided as well as a description of the model’s physical dimensions giving shoppers an even better idea of how the product might fit them. The app also employs a very detailed filter covering price, category and even if an item is eco conscious. Navigation within the app is made easy as the app never feels too cluttered or confusing in getting where you want. For those who shop the brand regularly this is a must download.




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