How to Cancel Neo

A few things to note and do before cancelling:

1. The developer of Neo is KDS and all inquiries must go to them.
2. Cancelling a subscription during a free trial may result in losing a free trial account.
3. You must always cancel a subscription at least 24 hours before the trial period ends.

How easy is it to cancel or delete Neo?

It is Very Easy to Cancel a Neo subscription. (**Crowdsourced from Neo and Justuseapp users)
If you haven't rated Neo cancellation policy yet, Rate it here →.

How to Cancel Neo Mobile App Subscription on iPhone or iPad:

1. Open Settings » ~Your name~ » and click "Subscriptions".
2. Click the Neo (subscription) you want to review.
3. Click Cancel.

How to Cancel Neo Mobile App Subscription on Android Device:

1. Open your Google Play Store app.
2. Click on Menu » "Subscriptions".
3. Tap on Neo Mobile App (subscription you wish to cancel)
4. Click "Cancel Subscription".

How do I remove my Card from Neo?

Removing card details from Neo if you subscribed directly is very tricky. Very few websites allow you to remove your card details. So you will have to make do with some few tricks before and after subscribing on websites in the future.

Before Signing up or Subscribing:

1. Create an account on Justuseapp. signup here →
2. Create upto 4 Virtual Debit Cards - this will act as a VPN for you bank account and prevent apps like Neo from billing you to eternity.
3. Fund your Justuseapp Cards using your real card.
4. Signup on Neo Mobile App or any other website using your Justuseapp card.
5. Cancel the Neo subscription directly from your Justuseapp dashboard.
6. To learn more how this all works, Visit here →.

How to Cancel Neo Mobile App Subscription on a Mac computer:

1. Goto your Mac AppStore, Click ~Your name~ (bottom sidebar).
2. Click "View Information" and sign in if asked to.
3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
4. Click "Edit" beside the Neo Mobile App app and then click on "Cancel Subscription".

What to do if you Subscribed directly on Neo's Website:

1. Reach out to KDS here »»


2. Visit Neo website: Click to visit .


3. Login to your account.
4. In the menu section, look for any of the following: "Billing", "Subscription", "Payment", "Manage account", "Settings".
5. Click the link, then follow the prompts to cancel your subscription.

How to Cancel Neo Mobile App Subscription on Paypal:

To cancel your Neo subscription on PayPal, do the following:

1. Login to www.paypal.com .
2. Click "Settings" » "Payments".
3. Next, click on "Manage Automatic Payments" in the Automatic Payments dashboard.
4. You'll see a list of merchants you've subscribed to. Click on "Neo Mobile App" or "KDS" to cancel.

How to delete Neo account:

1. Reach out directly to Neo via Justuseapp. Get all Contact details →


2. Send an email to [email protected] Click to email requesting that they delete your account.

Delete Neo Mobile App from iPhone:

1. On your homescreen, Tap and hold Neo Mobile App until it starts shaking.
2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
3. Click on that X to delete the Neo Mobile App app.

Delete Neo Mobile App from Android:

1. Open your GooglePlay app and goto the menu.
2. Click "My Apps and Games" » then "Installed".
3. Choose Neo Mobile App, » then click "Uninstall".