How to Cancel Rocket Mortgage

How to Cancel Rocket Mortgage

Written by on 2022-04-14

We have made it super easy to cancel Rocket Mortgage subscription
at the root to avoid any and all mediums "Quicken Loans Inc." (the developer) uses to bill you.
Now let us get into the crux of this guide.


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Complete Guide to Cancel and Delete Rocket Mortgage

There are a few things you must do and know before canceling subscriptions. They are:

  1. Check the Terms, Service policy or Privacy policy of Rocket Mortgage to know if they support self-serve subscription cancellation or account deletion:
  2. Once you subscribe to a plan and you don't cancel it manually like you subscribed, that plan will renew automatically because you gave the permission.
  3. When you subscribe for a trial period and then you cancel, you run the risk of losing that trial content altogether.
  4. You must remember to manually cancel a subscription 24 hours before the trial period ends.

We have made it super easy to cancel Rocket Mortgage subscription at the root to avoid any and all mediums "Quicken Loans Inc." (the developer) uses to bill you. Now let us get into the crux of this guide.



   

How to Cancel Rocket Mortgage Subscription on your iPhone or iPad.

  1. First, open the settings app and tap on your name.
  2. Then, tap on the "Subscriptions" tab.
    (Note that you might not automatically see this tab. In that case, tap on iTunes & Appstore)
  3. Next, tap on your Apple ID. View Apple ID then sign in and scroll down to the "Subscriptions" button.
  4. Next, tap on Rocket Mortgage (subscription) you want to review.
  5. Now, Tap on Cancel.
    (Note that if you don't see a "Cancel Subscription" button for Rocket Mortgage, then it's definitely canceled already. It won't be renewed anymore).




How to Cancel Rocket Mortgage Subscription on your Android device

To cancel Rocket Mortgage subscription on Android, you need to realize that deleting the Rocket Mortgage app alone won't cut it. Follow the steps below:

  1. First, open the Google Play Store. If you have multiple Google accounts, be sure you're signed into the right one.
  2. Click on menu, then go to "Subscriptions".
  3. Choose the Rocket Mortgage subscription you wish to cancel and tap on the "Cancel Subscription" option.
  4. Finish up as directed.

Once your Rocket Mortgage subscription has been removed from Google Play, your future subscriptions will be cancelled and won't be renewed anymore.



How do I remove my Card from Rocket Mortgage?

Removing card details from Rocket Mortgage if you subscribed directly is very tricky. Very few websites allow you to remove your card details. So you will have to make do with some few tricks before and after subscribing on websites in the future.

Before Signing up or Subscribing:

  1. Create an account on Justuseapp. signup here →
  2. Create upto 4 Virtual Debit Cards - this will act as a VPN for you bank account and prevent apps like Rocket Mortgage from billing you to eternity.
  3. Fund your Justuseapp Cards using your real card.
  4. Signup on Rocket Mortgage or any other website using your Justuseapp card.
  5. Cancel the Rocket Mortgage subscription directly from your Justuseapp dashboard.
  6. To learn more how this all works, Visit here →.

After Signing Up:

  1. If you didn't use a Justuseapp Card when you subscribed, your only option is to contact Rocket Mortgage directly. Get their Contact info →



How to Cancel Rocket Mortgage Subscription on a Mac computer.

To cancel Rocket Mortgage subscription on your Mac, do the following:


  1. First open the Mac App Store, then click on your name at the bottom of the sidebar.
  2. Click on the "View Information" tab at the top of the window and sign in if asked to do so.
  3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
  4. Click "Edit" beside the Rocket Mortgage app and then click on "Cancel Subscription".

Note: Always make sure to use the exact username and ID you used to set up the subscription to manage that subscription when necessary. This is sometimes different from the Apple ID or Android brand ID you have set up.

If you don't remember your password however, contact the App for help/to reset password.


How to Cancel Rocket Mortgage Subscription on Paypal.

To cancel your Rocket Mortgage subscription on PayPal, do the following:

  1. First log into your PayPal account at www.paypal.com .
  2. Click on the settings tab which is beside the logout option.
  3. Press "Payments" from the menu provided to you and click on "Manage Automatic Payments" in the Automatic Payments dashboard.
  4. You'll be shown a series of merchants' agreement you've transacted before. Click on "Rocket Mortgage" or "Quicken Loans Inc." to cancel.
  5. You will be shown a confirmation page. Click on the "Cancel Automatic Payments" tab to affirm that you want to stop making payments to Rocket Mortgage.
  6. Then click "Done" on the verification page to complete the unsubscription.




What to do if you subscribed directly on Rocket Mortgage's website?

Here's how to cancel your Rocket Mortgage subscription when billed through a payments provider that is not the Appstore, Playstore or Paypal.

Sometimes, you may start a subscription directly on a company's website without using an extra layer of security like Paypal or Apple. To unsubscribe, you might have to sign into Rocket Mortgage's website or directly reach out to their payments provider.

Generally, here are some steps you can take if you find yourself in that fix:

  1. Finding the company's information, then reach out to them directly: Get all Rocket Mortgage's contact details here

  2. Visit the website of Rocket Mortgage. Click to visit .

  3. Login to your account.

  4. In the menu section, look for any of the following: "Billing", "Subscription", "Payment", "Manage account", "Settings".

  5. Click the link, then follow the prompts to cancel your subscription.


How to delete Rocket Mortgage account

You might have created an account on Rocket Mortgage during the course of using the app. Many apps make it so easy to signup but a nightmare to delete your account. We try to make it easier but since we don't have information for every app, we can only do our best.


Generally, here are some steps you can take if you need your account deleted:

  1. Reach out directly to Rocket Mortgage via Justuseapp. Get all Contact details →

  2. Send an email to [email protected] Click to email requesting that they delete your account.

  3. Check Rocket Mortgage's Privacy/TOS/Support channels below for their Data-deletion/request policy and contact them:

    *Pro-tip: Once you visit any of the links above, Use your browser "Find on page" to find "@". It immediately shows the neccessary emails.




Bonus: How to Delete Rocket Mortgage from your iPhone or Android.


Delete Rocket Mortgage from iPhone.

To delete Rocket Mortgage from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold Rocket Mortgage until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the Rocket Mortgage app from your phone.

Method 2:

Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.

For iOS 11 and above:

Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.


Delete Rocket Mortgage from Android

  1. First open the Google Play app, then press the hamburger menu icon on the top left corner.
  2. After doing these, go to "My Apps and Games" option, then go to the "Installed" option.
  3. You'll see a list of all your installed apps on your phone.
  4. Now choose Rocket Mortgage, then click on "uninstall".
  5. Also you can specifically search for the app you want to uninstall by searching for that app in the search bar then select and uninstall.



How easy is it to cancel/delete Rocket Mortgage?

Our crowdsourced data from Rocket Mortgage and Justuseapp users, shows that it is Very Difficult to cancel a Rocket Mortgage subscription.

If you haven't rated Rocket Mortgage cancellation policy yet, Rate it here →.



What is Rocket Mortgage?

Ready to start your mortgage? Tap to e-sign your entire mortgage application Message us directly with the in-app message board See your full to-do list to track what we need from you and what we're working on Already have a mortgage with us? Easily manage your payments, bank account and autopay Get customizable push notifications so you know when your payment is due or when there's a change to your escrow account Access all of your loan documents at any time, including statements, tax forms and escrow analyses This is the first app of its kind, and we want to make sure it works for you. If you have feedback, let us know! Send your comments, questions or ideas to [email protected] or reach out to @RocketMortgage on Twitter. *** NMLS #3030. Equal housing lender. Licensed in all 50 states. For our licensing and disclosure information, please visit: https://www.rocketmortgage.com/legal/disclosures-licenses ***



Stop ridiculous app charges!


Stop apps from taking your money without permission. Protect yourself! Get a Justuseapp Card and keep your subscriptions in check today.





Reported Issues: 1 Comments

By Miriam Lozada
May 21 2022

I have tried to delete my account information and have found it is not available to delete. I don't want my social security number out there for criminals to seize.





Have a Problem with Rocket Mortgage? Report Issue

Leave a comment:



Why should I report an Issue with Rocket Mortgage?

  1. Pulling issues faced by users like you is a good way to draw attention of Rocket Mortgage to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Rocket Mortgage customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Rocket Mortgage.


User reviews of Rocket Mortgage


  • By Coyotestyle
    5

    Much better than past experience

    We used Rocket mortgage to secure a loan for our recent purchase of a house. We liked the quick response and the ability to upload documents as they were needed. We Got a pre approval and letter for are realtor the night before we started looking for our next home. At each stage we were assigned a person that made sure we were comfortable and informed. Always felt like we were able to speak to someone when ever we had questions. The fact that everything was handled on line allowed us 24 hour access to the loan and we were able to see all communication so we had very few misunderstandings. The person buying our old home used a conventional mortgage lender and they were scrambling to get everything organized right up to minutes before closing. This is A great service for individuals that a comfortable with technology it is not a shortcut or way to get more money then you qualify for.



  • By metz'dUp
    5

    Epitome of Making a complicated process simple

    I’ve closed on a dozen home loans over the last 20 yrs. I had a curiosity to see if it would be beneficial for me to refinance my current mortgage. From the INSTANTANEOUS phone call when I submitted my request the representative and process was nothing less than incredible. Duy Vo was the consummate professional, with knowledge of the mortgage process and knowledge of the web interfaces creating an environment of trust without a face to face interactions. That is a hard thing to do over the phone especially with such an important subject matter. I was initially very cautious and asked many questions. Duy answered every question and was very transparent with all information. He explained how the process works very effectively. I would recommend that anyone interested in a new loan or refinancing to at least give them an opportunity.



  • By Bombero Excellente
    5

    Rocket Mortgage App

    I first checked out paying online which is one of the options available. If you want to pay your mortgage, but not interested on your loan balance from time to time, or if you are not interested in following how much money is in your escrow account than using the online method is acceptable. I like to see when my hazard insurance is paid, as well as my taxes and escrow balance. This gives me time to calculate if I will owe money into my escrow account or if I am sufficiently funded. If you are like me, then the Rocket Mortgage App is not only necessary but it gives you more information than you might think you need from time to time. Rocket Mortgage App is the way to go. Very thorough and well thought out app. Thank you.



  • By Bugamoose
    5

    Thank you!!

    Update: the developers promptly fixed the issue I had previously reported regarding screen scaling on payment center screen. Thank you very much! Original Review: Why can’t developers get things right or leave well enough alone? Did the UX get QA’d at all? On the very first screen in payment center my payment amount is not fully displayed nor is the due date. I’m using an iPhone 6s and it’s as if the UX was designed for iPhone 8 or larger. The previous versions scaled the payment amount and due date so that it could be seen on the screen in its entirety. Now, I get dot dot dot dot .... at the end of the first 4 digits of payment amount without the ability to see the full, precise amount. Really? C’mon guys!



  • By Johnna Malek
    5

    The Rocket Mortgage App Is Easy To Use

    I am very impressed with the Rocket Mortgage App ! The layout of the application is very nice and I easily located what I needed to find. I was able to download, review and E-sign my documents in no time! Any questions I had could be sent to my loan officer through the App and then I was able to view my answers as well. One of my favorite features was being able to snap pictures of my requested documents and upload them to my file without ever leaving the application! The Rocket Mortgage App is your one-stop-shop. It’s so user friendly anyone can use it, so start downloading it right away!!




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