How to Cancel StyleSeat

I am a native New Yorker who has spent a lot of time in the American South. Unfortunately, as I move a lot, my hair is too often a casualty. I am happy to have found a hair care specialist in Seattle who listens, and is responsive to the needs and concerns of their customers. Many stylist I have come across treat my hair like weave hair, which makes for pretty hair that isn’t necessarily healthy (I.e., bone straightening natural hair, which in my case leads to damage.) I came in for a visit a few weeks ago to talk about my hair type, needs and concerns. When I came back later for style, she remembered all of our conversation. While I have never used any of the products that ELLEtique carries (several different lines and types), I am happy say that I left with my hair feeling and looking amazingly healthy. Cheers to long, healthy hair by way of transitioning from a customer to client.

I recently cut all off my hair off (14 inches) and had NO idea how much maintenance this style would require. I didn’t want to pay a salon every week nor spend hours in a salon on any given day. Desmond has been maintaining my cut and style since November! I get compliments daily and folks are extremely shocked when I inform them that I go to a barbershop. Desmond ensures that my lines are not too masculine and pays close attention to detail. I’m never waiting long- the convenience of making appointments and his early morning and late evening availability makes it accommodating for my busy schedule. Most importantly, Desmond is professional and it’s obvious he’s well respected by his clientele. I’ve never left his seat without looking like perfection- ladies definitely try him out!!!

This would be a 5 Star if this single problem would be fixed. At the moment, there should be an option to not be contacted via Style Seat messages. You cannot reply through the application. I don't want to open a link on my phone(via text message) that takes me to the website, and makes me put all my login info in rather than just opening the this app app. Please make this an option in the future if you cannot make the app itself notify you(like any other app) and takes you straight to messages from the alert. It would also be great if you brought the message icon to the front page upon opening the application, along with a noticeable number indicator of how many unread messages there are. These messages are typically urgent in this industry and it would be nice not to open the messages up (which you can only see if you hit the “more...” button) and have 10 unread messages. Thanks.

I love this app and the flexibility of 24/7 access to allow clients to book at all times especially when you’re receptionist is on vacation or you’re on the move and not in the salon to see scheduling. There are glitches too often on my behalf as a stylist and with my clients I’d rate 10 stars if I could and if the glitches weren’t as frequent and often. My phone is updated with the current software as well as my app and it still takes minutes to load sometimes as well as not always getting notifications in a timely manner amongst other issues and on my clients behalf they’ve told me they’d try to schedule for a day when I’d have no one booked and it’ll only show evening appointments or no appointments at all and I haven’t altered my schedule but then they’ll go back on in an hour or a day and slots are available. But aside from the weird glitches no other app is as convenient as this app has been for me thus far.

I have been using this app for at least 6+ years. In the beginning clients along with myself loved the app! It was so user friendly and helped out a lot. As the years have gone by- especially once they started charging a high monthly fee of $35- the glitches started and constant updating. Now they have a feature where clients HAVE to put in a credit card in order to book. In the past this was always an option and the stylist had control to keep it on or not. I am finding this very frustrating & clients cards are getting "auto checked out" when they have always been cash & check customers. With the amount of data breaches I don't blame anyone for not wanting to store their card in a system. The app is constantly changing and it's difficult for myself and clients to keep up with. I never know the exact protocol. Also, it's near impossible to get a sincere response from their customer service. There still is no customer service phone number listed anywhere- simply email. When I do send emails most the time I get an auto response back and very generic directions or steps forward. This is especially frustrating dealing with payments. If you asked me 4 years ago how I like this app I would have had nothing but great things to say! Moving forward now I'm hoping to find something more reliable and hopefully not so expensive. Look else where before you sign up for this app

Cancel appointment have a prior doctor appointment

I would like to cancel an appt i have on 6/23/21.Family matrer neess my immediate attention.sorry for the inconvenience.