Planet Fitness

How to Cancel Planet Fitness


Written by on 2020-01-06

We have made it super easy to cancel Planet Fitness subscription at the root to avoid any and all mediums "Planet Fitness Holdings, LLC" (the developer) uses to bill you. Now let us get into the crux of this guide.


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Complete Planet Fitness Cancellation and Delete Guide

Table of Contents:

  1. Cancel on Iphone
  2. Cancel on Android
  3. Cancel on Mac Computers
  4. How to Cancel on Paypal
  5. Cancel via other companies
  6. Delete App on Iphone
  7. How to Delete on Android


There are a few things you must know about cancelling subscriptions. They include the following:

  1. Once you subscribe to a plan and you don't cancel it manually like you subscribed, that plan will renew automatically because you gave the permission.
  2. When you subscribe for a trial period and then you cancel, you run the risk of losing that trial content altogether.
  3. You must remember to manually cancel a subscription 24 hours before the trial period ends.

We have made it super easy to cancel Planet Fitness subscription at the root to avoid any and all mediums "Planet Fitness Holdings, LLC" (the developer) uses to bill you. Now let us get into the crux of this guide.


   


How to Cancel Planet Fitness Subscriptions on your iPhone or iPad.

  1. First, open the settings app and tap on your name.
  2. Then, tap on the "Subscriptions" tab.
    (Note that you might not automatically see this tab. In that case, tap on iTunes & Appstore)
  3. Next, tap on your Apple ID. View Apple ID then sign in and scroll down to the "Subscriptions" button.
  4. Next, tap on Planet Fitness (subscription) you want to review.
  5. Now, Tap on Cancel.
    (Note that if you don't see a "Cancel Subscription" button for Planet Fitness, then it's definitely canceled already. It won't be renewed anymore).

How to Cancel Planet Fitness Subscriptions on your Android device

To cancel Planet Fitness subscription on Android, you need to realize that deleting the Planet Fitness app alone won't cut it. Follow the steps below:

  1. First, open the Google Play Store. If you have multiple Google accounts, be sure you're signed into the right one.
  2. Click on menu, then go to "Subscriptions".
  3. Choose the Planet Fitness subscription you wish to cancel and tap on the "Cancel Subscription" option.
  4. Finish up as directed.

Once your Planet Fitness subscription has been removed from Google Play, your future subscriptions will be cancelled and won't be renewed anymore.


How to Cancel Planet Fitness Subscriptions on a Mac computer.

To cancel Planet Fitness subscription on your Mac, do the following:


  1. First open the Mac App Store, then click on your name at the bottom of the sidebar.
  2. Click on the "View Information" tab at the top of the window and sign in if asked to do so.
  3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
  4. Click "Edit" beside the Planet Fitness app and then click on "Cancel Subscription".

Note: Always make sure to use the exact username and ID you used to set up the subscription to manage that subscription when necessary. This is sometimes different from the Apple ID or Android brand ID you have set up.

If you don't remember your password however, contact the contact provider for help.


How to Cancel Planet Fitness Subscriptions on Paypal.

To cancel your Planet Fitness subscription on PayPal, do the following:

  1. First log into your PayPal account at www.paypal.com .
  2. Click on the settings tab which is beside the logout option.
  3. Press "Payments" from the menu provided to you and click on "Manage Automatic Payments" in the Automatic Payments dashboard.
  4. You'll be shown a series of merchants' agreement you've transacted before. Click on "Planet Fitness" to cancel.
  5. You will be shown a confirmation page. Click on the "Cancel Automatic Payments" tab to affirm that you want to stop making payments to Planet Fitness.
  6. Then click "Done" on the verification page to complete the unsubscription.

What to do if your Planet Fitness subscription is billed through a different company?

Here's how to cancel your Planet Fitness subscription when billed through a different company that is not the app/playstore or paypal.

Sometimes, you may find that you made a subscription through another company whether you were aware or not at the time of subscribing. To change this you might have to sign in the company's website or directly reach out to the content provider.

Generally, here are two steps you can take if you find yourself in that fix:

  1. Finding the company's information, then reaching out. Contact Planet Fitness here →
  2. If the company has an app they developed in the Appstore, you can try contacting Planet Fitness Holdings, LLC (the app developer) for help through the details of the app.


Bonus: How to Delete Planet Fitness from your iPhone or Android.



Delete Planet Fitness from iPhone.

To delete Planet Fitness from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold Planet Fitness until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the Planet Fitness app from your phone.

Method 2:

Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.


For iOS 11 and above:

Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.


Delete Planet Fitness from Android

  1. First open the Google Play app, then press the hamburger menu icon on the top left corner.
  2. After doing these, go to "My Apps and Games" option, then go to the "Installed" option.
  3. You'll see a list of all your installed apps on your phone.
  4. Now choose Planet Fitness, then click on "uninstall".
  5. Also you can specifically search for the app you want to uninstall by searching for that app in the search bar then select and uninstall.

What is Planet Fitness?

Welcome to the all-new Planet Fitness app! Check out our awesome new features like PF Workouts, hundreds of exercise videos, and progress tracking for in and out of the gym! Key Features: • Digital Keytag: Check into your club with just your phone! That means no more excuses about leaving your card at home. • PF Workouts: Whether it’s your first time in the gym, or you just want to try something new, these guided sessions will help you make the most out of your workout. • Workout Tracking: Every moment matters, whether you set a new personal best, or took a stroll on the treadmill. Track your activity, and watch those minutes add up. • Class Scheduling: Book free fitness training sessions with Planet Fitness trainers. Download the Planet Fitness app today - You got this!

Have a Problem with Planet Fitness? Report Issue

Leave a comment:


Why should I report an Issue with Planet Fitness?

  1. Pulling issues faced by users like you is a good way to draw attention of Planet Fitness to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Planet Fitness customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Planet Fitness.

User reviews of Planet Fitness


  • By FaustiansDream
    5

    Planet Does Us Right

    I love Planet Fitness, I just recently joined and had been a 24 hour Fitness member for a while but hated going because the lack of equipment due to always being hogged up by body builders. I would go try to work out and they just stand there staring at you and kept asking if I was done, when I had just gotten the equipment after waiting my turn. Planet Fitness has tons of equipment TONS and there’s always something available to do. Not to mention the levels of membership ranging from $10, $12 and $21 which is the Black Card Membership that allows me to use the gym on my way home from work and the one by my house on the weekends. Plus not only that but the Black Card Room with tanning booths, total body enhancing booth and hydro massage with massage chairs. I love it, there are no pushy trainers, No body builders, just average me and average others who have the same goals in mind, lose weight and get healthy. Would I recommend Planet Fitness to those who are intimidated by the big gym, yes I would. The only thing I miss is Body Pump class but I remedied that with my own body pump setup at home. The staff is nice and everyone has to wipe down their equipment after use with cleaner provided every where, even Monk would be impressed. Thank you Planet for catering to people like us.



  • By Saphire11527
    5

    Good job developers!!!

    Before the recent update I felt very meh with this app, it’s only purpose to me was seeing the class schedule and having my card on it. But since the update I find myself using it very often!! It’s so much nicer to log your activities and it now has exercises you can do based on level and muscle group which is incredible. Only thing I would want to change is the variety in the exercises section. A lot of the exercises involve TRX bands, kettlebells, or ropes and my planet fitness doesn’t have those, even if they did some exercises require all of them and I wouldn’t want to take that much equipment. It would also be nice if you could search through those workouts and just search “core” and those would come up. I’d also love for more exercises to be included in the activities section and for you to be able to adjust your level and calories manually, the app often says I burned less calories than what the machine says. Other than those few things the app is 10x better than it used to be!



  • By wanderinghobbit
    5

    Great gym/app

    The app is great and a useful tool but what’s really impressive is the gym. I mean you gotta work out for the app to be useful right? Planet fitness is a great place to come work out. It’s got plenty of room so you have space to work out instead of feeling cramped. They have a huge amount of cardio machines so you’re never waiting for one to free up, which is one of my favorite parts. They have this cool area that’s kinda for people who aren’t sure what to do during a workout, you just follow the routine and you’re set. It’s also great for people who don’t have a lot of time to workout. My favorite part is the “ Black Card Spa” area. There are massage chairs and beds, a tanning booth, and also body enhancement machines. Cool part of being a black card member is that you’re able to bring anyone at any time for free, and it’s still cheaper than any other gym around. ($20 a month for black card, plus they’re always having specials.) Definitely recommended for anyone looking for a chill and cheap gym.



  • By dwip4
    5

    Great App and Great Fitness Club

    Totally impressed with the equipment and the staff at Planet Fitness in Avon, OH. All the staff is very friendly and will answer any questions I have. Kevin M, the trainer is very knowledgeable on what types of exercises would be best for each person he meets. He has a great attitude and has given me so many good tips about the equipment. The Design Your Own Program is another added benefit which allows Kevin to customize the workout to your own goals. I didn’t know what to expect when I signed up. So glad I did now! The app (using iPhone) not only stores your card so you don’t have to carry it with you, but it makes it very easy to see and schedule all the classes available. An added benefit is that it lets you put the class in your calendar after signing up. It’s also nice to check your schedule later to see what you have signed up to take.



  • By Gamesterssss
    5

    New member

    I recently joined Planet Fitness after being with LA Fitness for 6 years. I left due to machine conditions and machine availability. I am pleased so far with PF, they gym smells nice, equipment diversity and availability is right where I feel acceptable. Staff is friendly, they are not trying to push you to buy anything like LA Fitness. There are trash cans, cleaning spray and wipes available every few steps and seems like people actually clean machines after themselves, something I never saw before. I enjoy the 30- minutes express workout station. The app has videos showing you how to use every machine in there and the machine also has pictures to show you how to use it. There is a hydro machine, massage machine, tan machine, and another machine for their members. There is a lounge area. The gym has wifi. I can go on and on as so to why I love this gym, I am truly pleased with the gym.


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