How to Cancel Member Tools

How to Cancel Member Tools

Written by on 2023-01-22

We have made it super easy to cancel Member Tools subscription
at the root to avoid any and all mediums "The Church of Jesus Christ of Latter-day Saints" (the developer) uses to bill you.
Now let us get into the crux of this guide.

How Easy is it to Cancel Member Tools?


Complete Guide to Cancel and Delete Member Tools

A few things to note and do before cancelling:

  1. Subscribing to a plan and not cancelling it manually will result in the plan auto-renewing.
  2. Cancelling a subscription during a free trial may result in losing the trial account.
  3. You must always cancel a subscription at least 24 hours before the trial period ends.


How to Cancel Member Tools Subscription on iPhone or iPad:

  1. Open Settings » ~Your name~ » and click "Subscriptions".
  2. Click the Member Tools (subscription) you want to review.
  3. Click Cancel.

How to Cancel Member Tools Subscription on Android Device:

  1. Open your Google Play Store app.
  2. Click on Menu » "Subscriptions".
  3. Tap on Member Tools (subscription you wish to cancel)
  4. Click "Cancel Subscription".

How to Cancel Member Tools Subscription on a Mac computer:

  1. Goto your Mac AppStore, Click ~Your name~ (bottom sidebar).
  2. Click "View Information" and sign in if asked to.
  3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
  4. Click "Edit" beside the Member Tools app and then click on "Cancel Subscription".

How to Cancel Member Tools Subscription on Paypal:

To cancel your Member Tools subscription on PayPal, do the following:

  1. Login to .
  2. Click "Settings" » "Payments".
  3. Next, click on "Manage Automatic Payments" in the Automatic Payments dashboard.
  4. You'll see a list of merchants you've subscribed to. Click on "Member Tools" or "The Church of Jesus Christ of Latter-day Saints" to cancel.

What to do if you Subscribed directly on Member Tools's Website:

  1. Reach out to The Church of Jesus Christ of Latter-day Saints - the company behind Member Tools directly: Get all Member Tools's contact details here

  2. Visit Member Tools website: Click to visit .

  3. Login to your account.
  4. In the menu section, look for any of the following: "Billing", "Subscription", "Payment", "Manage account", "Settings".
  5. Click the link, then follow the prompts to cancel your subscription.

How to delete Member Tools account:

  1. Reach out directly to Member Tools via Justuseapp. Get all Contact details →

  2. Send an email to [email protected] Click to email requesting that they delete your account.

Delete Member Tools from iPhone:

To delete Member Tools from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold Member Tools until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the Member Tools app.

Delete Member Tools from Android:

  1. Open your GooglePlay app and goto the menu.
  2. Click "My Apps and Games" » then "Installed".
  3. Choose Member Tools, » then click "Uninstall".


The Member Tools app provides members of The Church of Jesus Christ of Latter-day Saints with the ability to contact ward and stake members, access event calendars, and locate Church meetinghouses and temples. Leaders can also access additional membership information and reports.

Reviews & Common Issues: 5 Comments

By w.smythe

So Much Helpful Info at Our Fingertips

It’s easy to take this for granted, but I remember the days of printed Stake directories. We have it good. I use this reliable, intuitive app for a hundred little tasks and questions: getting around on splits with missionaries, keeping track of kids’ names and birthdays, helping youth sign up for FamilySearch accounts, reviewing new move-ins, and much more. Would love to see in future releases: a map module like the one on LCR; my location and option for driving directions; ability for clerks etc to update info in the app; and reporting for HT (now ministering).

By BillJoeBob

Would the Church ever consider digital Temple Recomends?

I woke up early to go to the temple with my wife and son and when checking to make sure I had my recommend, I realized that I had misplaced it somehow. Anyway, I had to send the two of them off and it later occurred to me that this app shows my temple recommend status as being active. I don’t know if this would have sufficed, but it did give me pause thinking that a digital version, one that could be added to my ewallet would be very convenient.

By aberrantartist

Great app, with more great to come I hope

Great app that makes it easy to connect to your ward, and easily contact anyone. The newest update has also made the UI much cleaner, and up to date with today’s standards. It is very nice. What would make it even better is having the ability to not I only search or categorize by last name, but by first name also. It would also be very helpful if all the pieces of information were standardized in their format such as the phone numbers where some appear with dashes, an others without them. The dashes make it much easier to read when you need to write down a phone number.

By Mararunner

Great App!

I use this app all the time and it works amazing! So glad we have an app like this now and how we can easily connect with the missionaries as well. There are only two things I would want changed to this app. First, is to be able to save events to other calendars than just apple calendar(I have an iPhone). It won't let me choose my Google calendar to transfer an event from the app calendar to my calendar. Second, it would be amazing to be able to add events in the app and not have to go to the website to do it. Thanks for all the amazing improvements that you keep putting into the app.

By alex7wood

Work in progress

I’m changing my review because the app has gotten better, but I do have another suggestion that came about because of a frustration. I’m living in a new area and recently there was an activity at the stake center. Well, the app kept sending my google maps to a location where there is no church building! I at least knew not to follow it, but then I was stuck for awhile trying to figure out how to get to the stake center. It was frustrating and I was late. I would appreciate it if in the “Chapels” tab, that instead of it just opening straight to a map that it first gives you the addresses of each building in YOUR STAKE and labels them (e.g. Stake Center, Ward 22, Sun Ward, etc.) so you can copy and paste the addresses. Then below that there should be the option to “open map” so you can see a map of all the buildings in the world like it already does. Thank you.

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