How to Cancel B&H Photo, Video & Pro Audio

I've had this app installed for all of 30 minutes and I'm not impressed. I just placed a large order via phone a few hours ago. I downloaded this app to track it and likely buy more stuff. Logged into APP using web ID. NO ORDER STATUS. Odd. I have an email confirmation. Oh, wait. I used a different email on the phone when ordering. Ok, let's log out of the app and register/login with the email used on the phone. Could not find a way to log out! I had to exit and close the app. After registering and logging in with the 2nd email used when I phone-ordered. I go looking for my order. NO ORDER STATUS! odd. Where,s my stuff? So off I go to buy more stuff, a camera shoulder bag. Filter by Nikon... That's cool... Lets add more filter criteria... Ooops! Made a mistake... Ok, let's simply clear all filter criteria... NOPE. Close app and start again... Once I did so, I started browsing my list. Guess what? NO DESCRIPTIONS displayed in the list of displayed items. I spent more time screwing around with the UI than I did buying anything. Oh, that reminds me! There's no means to add a default credit card and shipping address... Like I said at the beginning: not up to B and H Standards

Just keeps getting better. This app is very cool!! I order a lot from B&H. I’ve been a customer for over 35 years and use to shop in the crazy small and cutthroat counter ordering (take no prisoners😆) original store in NYC. Now, after the beautiful store and dramatically improving their customer service both online and in the store I can’t wait to place orders, knowing they will always take care of their customers. Honestly, B&H never seems to never miss a beat. I now find ordering via the app even easier (in some situations) than on the web. Which is amazing. Because their website is literally one of the best merchant websites - period! Can’t imagine a world without B&H!🤣 I couldn’t be in business without them😎!

Nice app overall. There is only one big issue that drives me nuts. When I receive a request looking for a tripod head. They were going to tell me which camera and which lens and also accessories on the camera. However, it will not be accurate. Let’s say I am looking for a head can support 30lbs, I have to check also everything between 30-50 lbs. If it is possible to group them up, it will be awesome. And even whenever I am opening the app on Saturday more than three times. Is that possible to remove the notification about the store and check out hours? Those people know the rules

Bought a Nikon D850 which was on back order since I placed my order. Finally it was shipped to me, via FedEx, while I was out of the country. The delivery required a signature, so I asked FedEx to hold it at a store near me but they would only hold it for five days, two days short of my return to the USA. I contacted FedEx by email and by phone and they wouldn’t budge, and they strongly refused to extend the hold even for 1 day. I emailed B&H customer service, and they were very prompt in their response, and they contacted my local office manager and managed to extend the hold for another five days!! I will pick up my camera tomorrow, thanks to the awesome people at B&H customer service

i have been dealing with this store for many years, in fact since they moved from down town location to uptown current location. They have developed into a premier dealer in the big apple. They provide unparalleled customer service with the aim to please you and make sure the customer gets what he really needs. No question asked exchange/ return has earned them consumer loyalty. All round product information, extensive choice, classes to improve the skills are added services which are greatly appreciated. Competitive pricing assures you that you donot have to search arround and buy with confidence!