How to Cancel Cruise Shipmate
Written by Cruiseline.com on 2021-12-03We have made it super easy to cancel Cruise Shipmate subscription
at the root to avoid any and all mediums "Cruiseline.com" (the developer) uses to bill you.
Now let us get into the crux of this guide.
Table of Contents:
Complete Guide to Cancel and Delete Cruise Shipmate
There are a few things you must do and know before canceling subscriptions. They are:
- Once you subscribe to a plan and you don't cancel it manually like you subscribed, that plan will renew automatically because you gave the permission.
- When you subscribe for a trial period and then you cancel, you run the risk of losing that trial content altogether.
- You must remember to manually cancel a subscription 24 hours before the trial period ends.
We have made it super easy to cancel Cruise Shipmate subscription at the root to avoid any and all mediums "Cruiseline.com" (the developer) uses to bill you. Now let us get into the crux of this guide.
How to Cancel Cruise Shipmate Subscription on your iPhone or iPad.
- First, open the settings app and tap on your name.
- Then, tap on the "Subscriptions" tab.
(Note that you might not automatically see this tab. In that case, tap on iTunes & Appstore) - Next, tap on your Apple ID. View Apple ID then sign in and scroll down to the "Subscriptions" button.
- Next, tap on Cruise Shipmate (subscription) you want to review.
- Now, Tap on Cancel.
(Note that if you don't see a "Cancel Subscription" button for Cruise Shipmate, then it's definitely canceled already. It won't be renewed anymore).
How to Cancel Cruise Shipmate Subscription on your Android device
To cancel Cruise Shipmate subscription on Android, you need to realize that deleting the Cruise Shipmate app alone won't cut it. Follow the steps below:
- First, open the Google Play Store. If you have multiple Google accounts, be sure you're signed into the right one.
- Click on menu, then go to "Subscriptions".
- Choose the Cruise Shipmate subscription you wish to cancel and tap on the "Cancel Subscription" option.
- Finish up as directed.
Once your Cruise Shipmate subscription has been removed from Google Play, your future subscriptions will be cancelled and won't be renewed anymore.
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How to Cancel Cruise Shipmate Subscription on a Mac computer.
To cancel Cruise Shipmate subscription on your Mac, do the following:
- First open the Mac App Store, then click on your name at the bottom of the sidebar.
- Click on the "View Information" tab at the top of the window and sign in if asked to do so.
- Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
- Click "Edit" beside the Cruise Shipmate app and then click on "Cancel Subscription".
Note: Always make sure to use the exact username and ID you used to set up the subscription to manage that subscription when necessary. This is sometimes different from the Apple ID or Android brand ID you have set up.
If you don't remember your password however, contact the App for help/to reset password.
How to Cancel Cruise Shipmate Subscription on Paypal.
To cancel your Cruise Shipmate subscription on PayPal, do the following:
- First log into your PayPal account at www.paypal.com .
- Click on the settings tab which is beside the logout option.
- Press "Payments" from the menu provided to you and click on "Manage Automatic Payments" in the Automatic Payments dashboard.
- You'll be shown a series of merchants' agreement you've transacted before. Click on "Cruise Shipmate" or "Cruiseline.com" to cancel.
- You will be shown a confirmation page. Click on the "Cancel Automatic Payments" tab to affirm that you want to stop making payments to Cruise Shipmate.
- Then click "Done" on the verification page to complete the unsubscription.
What to do if you subscribed directly on Cruise Shipmate's website?
Here's how to cancel your Cruise Shipmate subscription when billed through a payments provider that is not the Appstore, Playstore or Paypal.
Sometimes, you may start a subscription directly on a company's website without using an extra layer of security like Paypal or Apple. To unsubscribe, you might have to sign into Cruise Shipmate's website or directly reach out to their payments provider.
Generally, here are some steps you can take if you find yourself in that fix:
- Finding the company's information, then reach out to them directly: Get all Cruise Shipmate's contact details here
- Visit the website of Cruise Shipmate. Click to visit .
- Login to your account.
- In the menu section, look for any of the following: "Billing", "Subscription", "Payment", "Manage account", "Settings".
- Click the link, then follow the prompts to cancel your subscription.
How to delete Cruise Shipmate account
You might have created an account on Cruise Shipmate during the course of using the app. Many apps make it so easy to signup but a nightmare to delete your account. We try to make it easier but since we don't have information for every app, we can only do our best.
Generally, here are some steps you can take if you need your account deleted:
- Reach out directly to Cruise Shipmate via Justuseapp. Get all Contact details →
- Send an email to [email protected] Click to email requesting that they delete your account.
Bonus: How to Delete Cruise Shipmate from your iPhone or Android.
Delete Cruise Shipmate from iPhone.
To delete Cruise Shipmate from your iPhone, Follow these steps:
- On your homescreen, Tap and hold Cruise Shipmate until it starts shaking.
- Once it starts to shake, you'll see an X Mark at the top of the app icon.
- Click on that X to delete the Cruise Shipmate app from your phone.
Method 2:
Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.
For iOS 11 and above:
Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.
Delete Cruise Shipmate from Android
- First open the Google Play app, then press the hamburger menu icon on the top left corner.
- After doing these, go to "My Apps and Games" option, then go to the "Installed" option.
- You'll see a list of all your installed apps on your phone.
- Now choose Cruise Shipmate, then click on "uninstall".
- Also you can specifically search for the app you want to uninstall by searching for that app in the search bar then select and uninstall.
How easy is it to cancel/delete Cruise Shipmate?
Our crowdsourced data from Cruise Shipmate and Justuseapp users, shows that it is Unrated to cancel a Cruise Shipmate subscription.
If you haven't rated Cruise Shipmate cancellation policy yet, Rate it here →.
What is Cruise Shipmate?
Shipmate is the ONLY Cruise App you can use before, during, and after your cruise! AND it works for every cruise line, not just one. Save and share your entire cruise history and learn everything you need to know about your upcoming sailings. Here are just a few things you can do with Shipmate: -> Meet Your Fellow Cruisers With Roll Calls For Your Specific Sailing -> Check Prices - Find Discount Cruises and Deals -> Countdown to Your Cruise -> Book Port Excursions and Tours -> Set Price Alerts on Cruises -> Learn About Your Ship (deck plans & photos) -> Find Out What to Do In Port (reviews, tips & photos) -> Discover The Best Port Shopping and Deals (apparel, jewelry & more) -> Cruise Ship Tracker - See Where Your Cruise Ship is in the World -> See What’s Happening On Your Ship With Deck Cams -> Write a Review for your cruise and share your experience with the world -> Much More Voted "Best Cruise App," Shipmate has over Two Million Downloads and was the first cruise app ever created! Inside, you'll find boatloads of content for your cruise ship and ports. You'll get to know your vessel top to bottom using our detailed deck maps, and user-submitted pictures. You can visit your ports well before stepping on board with user tips and reviews, so you’re ready to make the most of your limited time ashore. Got a question? Our cruise forums are packed with happy users, eager to share their cruise knowledge and tips. Stop waiting for your cruise. Download Shipmate and start you...
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Stop apps from taking your money without permission. Protect yourself! Get a Justuseapp Card and keep your subscriptions in check today.
Have a Problem with Cruise Shipmate? Report Issue
Leave a comment:
Why should I report an Issue with Cruise Shipmate?
- Pulling issues faced by users like you is a good way to draw attention of Cruise Shipmate to your problem using the strength of crowds.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Cruise Shipmate customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Cruise Shipmate.
User reviews of Cruise Shipmate
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By MrBoWade5My personal cruise diary
This app is so well thought out that it refer this to so many people, even travel agent. It’s like a diary that you can go back and recall the cruises you made, port you stopped at, even fellow passengers you traveled with (who down load this app). Share your pictures, view other passenger pictures, experiences and excursions. Even educate yourself like a pro one the ships size, age, venues, speed, capacity (both passengers and crew), ports of call and so much more. And this app is not exclusive to only a couple cruise lines. This app also give you a sneak peek at your up coming cruise and let you log on (check in) and do a roll call, and begin some chatter with fellow cruisers. Hear from the cruise themself. The pros and cons of their experiences, this is absolutely the best app out there if you love to cruise. Even if you’re just thinking about one.
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By bdhhdudbkd5A way to remember
We have been on 23 cruises and can review everyone regardless of the cruise lines we were on. Ship mate has a record of all cruises of all the ships of all the cruise lines for many years. When people ask me what ship I was on and when I was in Belize I check shipmate and tell them I was in Belize 4 years ago on Carnival Freedom then 2 years ago on Norwegian Pearl and I read off the date and view the entire cruise. Brings back all Those memories. The cruise line websites have the records of all the ships and dates you traveled on there ships. It is easy to put in the ship and dates and it is added to your list of cruises. I would like to see a search in shipmate so I can put the port and see the number of times I have been to Costa Maya and what date and ship. I still give shipmate 5 stars. Every cruiser needs it.
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By icruise555Fun cruise, loved the entertainment and gym classes
I cruised with my 89 year old parents and my daughter in her 30s. We all enjoyed our time together there. We found some activities that we all liked. My daughter and I bought unlimited fitness classes for $30 and enjoyed yoga and cycle class every morning. We also enjoyed the sauna and steam room by the gym which is included and no extra charge. My older patents liked nightly shows the most and also the casino. Piano bar was a lot of fun for adults. The music and party goes very late and we could hear it from the inside cabin. If you are looking for a good night rest make sure to pick up a cabin further from entertainment places like a night club or piano bar. It’s a definitely a party cruise. It’s a Vegas like feel which may not be good for everyone. Staff was always accommodating and polite. Food was ok. No complaints. But it wasn’t great either. We got off in Ensenada, walked few streets and had lunch. We didn’t take any excursions because of limited mobility with my parents but we had enjoyed the lunch in Downtown. It was very easy to get off and on the ship. Overall, it was a great experience and I would take this cruise again.
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By davecabayo485Why I love the Shipmate App
I first became aware of this App before we left to go on our first cruise (aboard “Carnival Valor” in 2017) and found to be a good source of information about what to expect while on a cruise. Although there are a few negative comments posted by some folks, you should take such comments with a big grain of salt and form your own opinion once you’ve onboard your ship because you’ll find that some commentators have or had unrealistic expectations (and some people just can’t be pleased🤨). It has been a useful App for me personally and I’d recommend it anyone considering taking us cruise, which has been the most relaxing and enjoyable vacation experience my wife and I have had in years🤠.
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By BluemoonofOK5Excellent App...almost
If your a cruiser, this is your must have app. All cruise lines, all ships, and even some out of service ships. No matter what ship I'm sailing, this app has a ton of info on it, a great way to meet & greet new people before we even get onboard!! Just can't say enough how refreshing it is to have an app like Ship Mate. Update: 7/6/19 Well I must say I’m starting to get frustrated with this app. The download for offline use doesn’t work. And now, with the latest update, all the information I spend days inputting for all my cruises, is gone. No cabin numbers, no pictures, no notes. Everything is blank. So I’m lowering my rating from 5 to 3, and redoing all my info. I love the app, but this is unacceptable.
