How to Cancel SmugMug

How to Cancel SmugMug

Written by on 2022-04-12

We have made it super easy to cancel SmugMug - Store & Share Photos subscription
at the root to avoid any and all mediums "SmugMug" (the developer) uses to bill you.
Now let us get into the crux of this guide.


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Complete Guide to Cancel and Delete SmugMug - Store & Share Photos

There are a few things you must do and know before canceling subscriptions. They are:

  1. Check the Terms, Service policy or Privacy policy of SmugMug to know if they support self-serve subscription cancellation or account deletion:
  2. Once you subscribe to a plan and you don't cancel it manually like you subscribed, that plan will renew automatically because you gave the permission.
  3. When you subscribe for a trial period and then you cancel, you run the risk of losing that trial content altogether.
  4. You must remember to manually cancel a subscription 24 hours before the trial period ends.

We have made it super easy to cancel SmugMug - Store & Share Photos subscription at the root to avoid any and all mediums "SmugMug" (the developer) uses to bill you. Now let us get into the crux of this guide.



   

How to Cancel SmugMug - Store & Share Photos Subscription on your iPhone or iPad.

  1. First, open the settings app and tap on your name.
  2. Then, tap on the "Subscriptions" tab.
    (Note that you might not automatically see this tab. In that case, tap on iTunes & Appstore)
  3. Next, tap on your Apple ID. View Apple ID then sign in and scroll down to the "Subscriptions" button.
  4. Next, tap on SmugMug (subscription) you want to review.
  5. Now, Tap on Cancel.
    (Note that if you don't see a "Cancel Subscription" button for SmugMug - Store & Share Photos, then it's definitely canceled already. It won't be renewed anymore).




How to Cancel SmugMug - Store & Share Photos Subscription on your Android device

To cancel SmugMug subscription on Android, you need to realize that deleting the SmugMug app alone won't cut it. Follow the steps below:

  1. First, open the Google Play Store. If you have multiple Google accounts, be sure you're signed into the right one.
  2. Click on menu, then go to "Subscriptions".
  3. Choose the SmugMug - Store & Share Photos subscription you wish to cancel and tap on the "Cancel Subscription" option.
  4. Finish up as directed.

Once your SmugMug subscription has been removed from Google Play, your future subscriptions will be cancelled and won't be renewed anymore.



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How to Cancel SmugMug - Store & Share Photos Subscription on a Mac computer.

To cancel SmugMug subscription on your Mac, do the following:


  1. First open the Mac App Store, then click on your name at the bottom of the sidebar.
  2. Click on the "View Information" tab at the top of the window and sign in if asked to do so.
  3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
  4. Click "Edit" beside the SmugMug - Store & Share Photos app and then click on "Cancel Subscription".

Note: Always make sure to use the exact username and ID you used to set up the subscription to manage that subscription when necessary. This is sometimes different from the Apple ID or Android brand ID you have set up.

If you don't remember your password however, contact the App for help/to reset password.


How to Cancel SmugMug - Store & Share Photos Subscription on Paypal.

To cancel your SmugMug subscription on PayPal, do the following:

  1. First log into your PayPal account at www.paypal.com .
  2. Click on the settings tab which is beside the logout option.
  3. Press "Payments" from the menu provided to you and click on "Manage Automatic Payments" in the Automatic Payments dashboard.
  4. You'll be shown a series of merchants' agreement you've transacted before. Click on "SmugMug - Store & Share Photos" or "SmugMug" to cancel.
  5. You will be shown a confirmation page. Click on the "Cancel Automatic Payments" tab to affirm that you want to stop making payments to SmugMug - Store & Share Photos.
  6. Then click "Done" on the verification page to complete the unsubscription.




What to do if you subscribed directly on SmugMug's website?

Here's how to cancel your SmugMug subscription when billed through a payments provider that is not the Appstore, Playstore or Paypal.

Sometimes, you may start a subscription directly on a company's website without using an extra layer of security like Paypal or Apple. To unsubscribe, you might have to sign into SmugMug's website or directly reach out to their payments provider.

Generally, here are some steps you can take if you find yourself in that fix:

  1. Finding the company's information, then reach out to them directly: Get all SmugMug's contact details here

  2. If the company has an app they developed in the Appstore, you can try contacting SmugMug (the app developer) for help through the details of the app.

How to delete SmugMug account

You might have created an account on SmugMug during the course of using the app. Many apps make it so easy to signup but a nightmare to delete your account. We try to make it easier but since we don't have information for every app, we can only do our best.


Generally, here are some steps you can take if you need your account deleted:

  1. Reach out directly to SmugMug via Justuseapp. Get all Contact details →

  2. Send an email to [email protected] Click to email requesting that they delete your account.

  3. Check SmugMug's Privacy/TOS/Support channels below for their Data-deletion/request policy and contact them:

    *Pro-tip: Once you visit any of the links above, Use your browser "Find on page" to find "@". It immediately shows the neccessary emails.




Bonus: How to Delete SmugMug - Store & Share Photos from your iPhone or Android.


Delete SmugMug - Store & Share Photos from iPhone.

To delete SmugMug from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold SmugMug - Store & Share Photos until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the SmugMug - Store & Share Photos app from your phone.

Method 2:

Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.

For iOS 11 and above:

Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.


Delete SmugMug - Store & Share Photos from Android

  1. First open the Google Play app, then press the hamburger menu icon on the top left corner.
  2. After doing these, go to "My Apps and Games" option, then go to the "Installed" option.
  3. You'll see a list of all your installed apps on your phone.
  4. Now choose SmugMug - Store & Share Photos, then click on "uninstall".
  5. Also you can specifically search for the app you want to uninstall by searching for that app in the search bar then select and uninstall.



How easy is it to cancel/delete SmugMug?

Our crowdsourced data from SmugMug and Justuseapp users, shows that it is Unrated to cancel a SmugMug subscription.

If you haven't rated SmugMug cancellation policy yet, Rate it here →.



What is SmugMug - Store & Share Photos?

Every photograph has a future. SmugMug is where it happens. Storage, sharing, and security, all in one place. From phone photographers and casual point-and-shooters to full-time photography professionals, SmugMug is the app of choice for displaying, sharing and protecting your photos from anywhere. Here are just a few of our helpful features: UNLIMITED STORAGE - Enjoy peace of mind at full resolution. Your photos will be safe and look great at any scale and on any device. SECURE PHOTO PROTECTION - Powerful security and privacy tools give you full control of who can see and share your photos. AUTO UPLOAD* - Never worry about losing your photos again. As long as you have internet, your photos will automatically be saved to your SmugMug account. SHARING - Show off your photos through SMS, email, and connected apps. OFFLINE VIEWING - Show off your photos no matter where you are in the world, even if you don't have internet connection. ORGANIZING - Place your photos into structured folders and beautiful galleries right from the palm of your hand. BOOKMARKS - Quickly find your favorite photos, friends, family and anyone else with a SmugMug account. * Automatic Uploads requires iOS 13. ------- • Payment will be charged to iTunes Account at confirmation of purchase • Subscription automatically renews unless auto-renew is turned off at least 24-hours before the end of the current period • Account will be charged for renewal within 24-hours prior to the end of the current p...



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Have a Problem with SmugMug - Store & Share Photos? Report Issue

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Why should I report an Issue with SmugMug - Store & Share Photos?

  1. Pulling issues faced by users like you is a good way to draw attention of SmugMug - Store & Share Photos to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a SmugMug - Store & Share Photos customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using SmugMug - Store & Share Photos.


User reviews of SmugMug


  • By SusanF2013
    5

    Photo storage and a very slick website.

    I just subscribed to Smug at the Power level. Paying the annual fee instead of monthly installments gave me a generous discount. Thank you! With iOS, there is an option to auto-upload your photos into your library which made it a breeze to back-up my photos. Setting up my galleries was easy and now my photos are organized beautifully. I thoroughly enjoyed setting up my new photo site using one of the offered templates. I tried out a couple until I found one I liked the best. Further customization made it perfect. My new website is contemporary, highly professional looking and showcases my images beautifully. I am extremely pleased and I’ve only been a member for a little over 24 hours.



  • By Rjremy
    5

    Large files freezing on upload

    I have been trying to upload photos from a recent Central America trip. Three times the upload has stalled at approximately 2/3 completion. I made the suggested changes to my settings and the problem remains. Reading discussions on this topic, I see it’s a continuing problem. What a waste of time! I tried again another day and the large file (number of photos) froze again about 2/3 of the way. This time I was able to exit, determine the number of the last photo accepted, and continue uploading from that point. Success! I really like everything about Smugmug but found that exercise frustrating. Finding a work around leads me to updating my review to a more positive one.



  • By Architectural Photographer
    5

    Clean Interface

    Very nice app. It does what you need it to do. A simple and elegant setting to show your photos. I am a professional photographer and use SmugMug to create a gallery of each client's preliminary and final photos. There are very few times however when galleries won't load. Likely related to wifi or signal strength issues. The other drawback is that occasionally the servers are not functioning and galleries are inaccessible for a period of time. However for the vast majority of the time this works extremely well. You can also load videos. However it would be great if support for 3D panoramas could be added as well.



  • By Nessman606
    5

    Amazing

    I’m a sports photographer and I use Smug Mug as a means to keep my images stored where sports editors can access my galleries privately and download images for publication, it absolutely has to work flawlessly 100% of the time, I have deadlines to meet and often times multiple publications waiting for pictures to go to print. It’s the perfect platform for various unconnected editors to have access to images for their stories. Then once the editors are done with the pictures I make them public and available to purchase. Smug mug is a tool I seriously have to trust and it has never let me down I’d give it 100 stars if I could.



  • By wdinafnn
    5

    Smugmug is powerful and awesome

    I love this app and how nicely it accesses my Smugmug galleries on my iPad and iPhone. Smugmug is a powerhouse for our photos. We have public, private, friends, and family galleries all setup for viewing. The privacy and filtering options are fantastic. The display options allow for wide customizations and creativity and control. You can go pure simple or as customized as you want. It’s all there for the beginner to the expert. You can have your whole life on Smugmug if you want with every great moment easy to find and ready to display from your pocket. Kudos to Smugmug for a fantastic service and a great app!!




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