How to Cancel Amex

How to Cancel Amex

Written by on 2022-04-01

We have made it super easy to cancel Amex subscription
at the root to avoid any and all mediums "American Express" (the developer) uses to bill you.
Now let us get into the crux of this guide.

Rate Amex's Cancelation Policy


Complete Guide to Cancel and Delete Amex

There are a few things you must do and know before canceling subscriptions. They are:

  1. Check the Terms, Service policy or Privacy policy of Amex to know if they support self-serve subscription cancellation or account deletion:
  2. Once you subscribe to a plan and you don't cancel it manually like you subscribed, that plan will renew automatically because you gave the permission.
  3. When you subscribe for a trial period and then you cancel, you run the risk of losing that trial content altogether.
  4. You must remember to manually cancel a subscription 24 hours before the trial period ends.

We have made it super easy to cancel Amex subscription at the root to avoid any and all mediums "American Express" (the developer) uses to bill you. Now let us get into the crux of this guide.


How to Cancel Amex Subscription on your iPhone or iPad.

  1. First, open the settings app and tap on your name.
  2. Then, tap on the "Subscriptions" tab.
    (Note that you might not automatically see this tab. In that case, tap on iTunes & Appstore)
  3. Next, tap on your Apple ID. View Apple ID then sign in and scroll down to the "Subscriptions" button.
  4. Next, tap on Amex (subscription) you want to review.
  5. Now, Tap on Cancel.
    (Note that if you don't see a "Cancel Subscription" button for Amex, then it's definitely canceled already. It won't be renewed anymore).

How to Cancel Amex Subscription on your Android device

To cancel Amex subscription on Android, you need to realize that deleting the Amex app alone won't cut it. Follow the steps below:

  1. First, open the Google Play Store. If you have multiple Google accounts, be sure you're signed into the right one.
  2. Click on menu, then go to "Subscriptions".
  3. Choose the Amex subscription you wish to cancel and tap on the "Cancel Subscription" option.
  4. Finish up as directed.

Once your Amex subscription has been removed from Google Play, your future subscriptions will be cancelled and won't be renewed anymore.

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How to Cancel Amex Subscription on a Mac computer.

To cancel Amex subscription on your Mac, do the following:

  1. First open the Mac App Store, then click on your name at the bottom of the sidebar.
  2. Click on the "View Information" tab at the top of the window and sign in if asked to do so.
  3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
  4. Click "Edit" beside the Amex app and then click on "Cancel Subscription".

Note: Always make sure to use the exact username and ID you used to set up the subscription to manage that subscription when necessary. This is sometimes different from the Apple ID or Android brand ID you have set up.

If you don't remember your password however, contact the App for help/to reset password.

How to Cancel Amex Subscription on Paypal.

To cancel your Amex subscription on PayPal, do the following:

  1. First log into your PayPal account at .
  2. Click on the settings tab which is beside the logout option.
  3. Press "Payments" from the menu provided to you and click on "Manage Automatic Payments" in the Automatic Payments dashboard.
  4. You'll be shown a series of merchants' agreement you've transacted before. Click on "Amex" or "American Express" to cancel.
  5. You will be shown a confirmation page. Click on the "Cancel Automatic Payments" tab to affirm that you want to stop making payments to Amex.
  6. Then click "Done" on the verification page to complete the unsubscription.

What to do if you subscribed directly on Amex's website?

Here's how to cancel your Amex subscription when billed through a payments provider that is not the Appstore, Playstore or Paypal.

Sometimes, you may start a subscription directly on a company's website without using an extra layer of security like Paypal or Apple. To unsubscribe, you might have to sign into Amex's website or directly reach out to their payments provider.

Generally, here are some steps you can take if you find yourself in that fix:

  1. Finding the company's information, then reach out to them directly: Get all Amex's contact details here

  2. Visit the website of Amex. Click to visit .

  3. Login to your account.

  4. In the menu section, look for any of the following: "Billing", "Subscription", "Payment", "Manage account", "Settings".

  5. Click the link, then follow the prompts to cancel your subscription.

How to delete Amex account

You might have created an account on Amex during the course of using the app. Many apps make it so easy to signup but a nightmare to delete your account. We try to make it easier but since we don't have information for every app, we can only do our best.

Generally, here are some steps you can take if you need your account deleted:

  1. Reach out directly to Amex via Justuseapp. Get all Contact details →

  2. Send an email to [email protected] Click to email requesting that they delete your account.

  3. Check Amex's Privacy/TOS/Support channels below for their Data-deletion/request policy and contact them:

    *Pro-tip: Once you visit any of the links above, Use your browser "Find on page" to find "@". It immediately shows the neccessary emails.

Bonus: How to Delete Amex from your iPhone or Android.

Delete Amex from iPhone.

To delete Amex from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold Amex until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the Amex app from your phone.

Method 2:

Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.

For iOS 11 and above:

Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.

Delete Amex from Android

  1. First open the Google Play app, then press the hamburger menu icon on the top left corner.
  2. After doing these, go to "My Apps and Games" option, then go to the "Installed" option.
  3. You'll see a list of all your installed apps on your phone.
  4. Now choose Amex, then click on "uninstall".
  5. Also you can specifically search for the app you want to uninstall by searching for that app in the search bar then select and uninstall.

How easy is it to cancel/delete Amex?

Our crowdsourced data from Amex and Justuseapp users, shows that it is Unrated to cancel a Amex subscription.

If you haven't rated Amex cancellation policy yet, Rate it here →.

What is Amex?

The official American Express App for iPhone allows you to access your Account from anywhere. Track spending & rewards, find offers, review your balance, pay your bill and enjoy features only available in the Amex App. Touch ID and Face ID login (on supported devices), gives you quick, safe and secure access. Make the most of your Membership with the speed, security and convenience of the mobile Amex® App. SECURE ACCOUNT MANAGEMENT • Enhanced activation experience for you to confirm new Cards and setup your Account. • Activate your Credit Card for Apple Pay in the Amex App, then simply unlock, tap and pay. • Freeze and unfreeze your Credit Card instantly at any time. STAY ON TOP OF YOUR SPENDING • Check your American Express Account balance, pending transactions and sort charges by amount and date. • Go paperless with access to past PDF statements. • Turn on AutoPay to pay your Amex bill automatically from your bank account each month. • Check your spending power. Enter an amount for an expected purchase and you’ll see if it’ll be approved. Approval based on account status at the time of request • Filter transactions to see spending and subtotals for each card on your account. For Basic Card Members Only. PROTECTION WITH REAL-TIME ALERTS • Turn on purchase alerts to be notified when your Credit Card is charged. • Receive instant fraud alerts if suspicious activity is detected. • Never miss a payment with payment due reminders. • Manage all your notifications in the Amex Ac...

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Have a Problem with Amex? Report Issue

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Why should I report an Issue with Amex?

  1. Pulling issues faced by users like you is a good way to draw attention of Amex to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Amex customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Amex.

User reviews of Amex

  • By Lashaunda L Jackson

    Proud and happy customer

    I would like to first say I’ve been a proud customer of American Express for 4 years now, my husband was murdered in 2015 and I used my green card to cover the whole funeral cost, I had No!! issue what so ever, the customer service was above and beyond what I could of ever imagined, and at that time I had only been a member for 1 year. Being a woman of color this meant a lot to me and from that day on I vowed to be as loyal to American Express as they have to me, I would also have to say with being a customer with American Express I have found several vendors that before meeting myself had no interest in accepting American Express, and after talking with them they have accepted my card, I would like to thank Sawtooth Roofing and Multiphase Electric but most of all American Express. Lashaunda L Jackson

  • By Buchster

    Wish all major corporations with customer apps would care like AmEx does

    With most major-corporations’ apps, you can have a reasonable expectation that the app is going to work pretty well and be updated regularly. Some have more features than others, and most will have a significant subset of capabilities that require you to either use the full website on a computer (not a mobile device) or even call them. American Express’s app is the exception: I’ve found very few edge cases where the full website or a phone call is required. Example: the app will let you order a replacement card, enroll for most of the benefits, see history far back. It’s updated regularly and works well. A good reason for me to remain a cardmember as I have been since 1996

  • By twedy-eight

    Never Leave Home without it

    I arrived in Canada for a conference! I get to my Hotel to check in. I used my business credit card already on file at the hotel. I check in and go to my room. The phone rings about 15 minutes later and it’s the front desk. The clerk politely tells me that my business card was declined. To say the least, I was embarrassed. It was on a Saturday and my office was closed and the financial institution for my business account. I ask the clerk do you accept American Express and she replied certainly. What a relief it is for me to own the card!! Not only did I use it but my transaction showed up on my alert instantly because of the app I have for my account. It’s great and easy to use! Thank you American Express! I will never leave home without it👍🏽

  • By LBJETS1


    I have been a black card holder since 1999, i was one of the first and by far they are the best credit card company in the planet. If we have to use another card and there is a dispute, forget about it. You better just pray, they make you jump through crazy hoops and they do not fight for you. All of the cards can run a transaction, the true test of a company’s weight is what happens when things go wrong. I have never had a dispute not go in my favor. I also have never disputed anything that should not be disputed. I had a terrible situation with another card and i finally just paid the bill out of frustration. They were doing everything and anything possible to fight me rather then the person that ripped me off.

  • By App Reviewer 43

    Best credit card app yet

    Ease of use, everything you would expect in a credit card app and more! Now there’s “plan it/Pay it” buttons for every expense. If you get hit with a large expense, you can “plan it” and pay it off in 3,6 or 9 months. Sure, it costs you a fee to break up one charge into pieces, the more pieces, the higher the fee, but it can be a lifesaver if your income is fixed. You’ll see offers in between your purchases as well, like an ongoing discount for your AT&T phone bill if you set it for autopay using your AMEX credit card. I got AMEX for the Delta Skymiles, but I was pleasantly surprised to find these features Citi and Chase don’t offer. Remember to pay your statement balance on the card every month so you don’t pay interest.

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